3 (Three) Outage in Great Paxton, Cambridgeshire, England

@ThreeUK I keep asking but you don't answer! Why has the signal in my area become so poor, nothing but frustrating connection issues every day.

@ThreeUK why is the signal now so bad, you made changes in our area and now the quality of the connection is rubbish. #RefundMyAccount

@ThreeUK you sell batches of contracts to 3rd parties, who then sell them to the public at lower prices than you offer direct. Then your poor support staff try their damnedest to persuade us to take out your more expensive direct contracts on the same deal #Dumb #NeverRenewDirect

@ThreeUK received message a couple of weeks ago saying you were carry out work in our area. Ever since our signal strength has weakened and data connection is hopeless, keeps dropping out.

@ThreeUKSupport MK410SL, iPhone 12 Pro, also have an iPad Pro with a prepaid Three sim also same slow speeds. Thanks.

@ThreeUK I'm disgusted by the behaviour of your chat support person, Sameer. I was asking about changing DD details, and when he couldn't help he simply pretended he wasn't receiving my messages, and ended the chat. I've saved a screen shot of the entire conversation. #Rude

Just wondering why you’ve never done e top up swipe cards so if you get a top up in shops the credit goes on your phone, would be easier for people like my uncle who don’t use internet or understand a computer voice @ThreeUKSupport @ThreeUK

@ThreeUKSupport Yep. Your customer relations team are investigating currently. I've got my money back but Three are still trying to get my number back 🙄

@ThreeUKSupport Yeah it’s back to normal now.. it was how you dealt with my request for help that was the issue

@ThreeUK disappointed having to wait and wait then leave whilst the one and only employee is serving on shop floor to which the customer (not the employee) being served assures me the mananger will come out and serve me. No show, so left. Huntingdon store needs to up their game

Not to be horrible but I feel like I have dial up broadband on this phone @ThreeUK

@ThreeUK disgusting customer service, refuse you to speak to a manager despite asking 10 plus times cause nothing but stress never spoke to ruder customer service team either #vile

@ThreeUK @ThreeUKSupport useless. I just wanted to keep my number and you somehow managed to lose it. Now I am stuck in a 24-month contracts that I will def won't renew. Absolute shambolic technical support.

Email from @ThreeUK to tell me they’re forcing me off my current legacy plan (that includes roaming) onto a new one (that doesn’t). So guess it’s time to find a new network. Shame.

hi @ee you misinformed me, changed my contract, admit to misinforming me but can't revert your changes. now moved to @ThreeUK you've just lost a customer of around 6 years. congratulations!

@ThreeUKSupport nothing but lies! Broadban supposed to be simple and just plug in and it's set up! 5 phone calls of lies! Numerous love chats! The three agents don't care! The manager of customer relations did nothing to help either. I will be taking my phone accounts elsewhere!

@ThreeUKSupport hi again, can i ask why since this issue was ‘fixed’ can i only get 3G signal and not 4G as previously i got

@ThreeUK postcode CH44 low or no signal. Is there a known problem?

@ThreeUKSupport trying to get my PAC number since yesterday but apparently a system issue.

@ThreeUK trying to get my PAC number but there is a system issue

@ThreeUK I need to access my last two bills but I have left you and you have shut down my account - how do I get them?