3 (Three) Outage Report in Great Paxton, Cambridgeshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Great Paxton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Great Paxton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (49%)
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Total Blackout (22%)
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Phone (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
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3 (Three) Issues Reports Near Great Paxton, England
Latest outage, problems and issue reports in Great Paxton and nearby locations:
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James
(@_JamesN) reported
from
Bedford, England
@ThreeUKSupport Yeah it’s back to normal now.. it was how you dealt with my request for help that was the issue
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@ThreeUK received message a couple of weeks ago saying you were carry out work in our area. Ever since our signal strength has weakened and data connection is hopeless, keeps dropping out.
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Fabio
(@fabsilvestre92) reported
from
Bedford, England
Not to be horrible but I feel like I have dial up broadband on this phone @ThreeUK
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@ThreeUK you sell batches of contracts to 3rd parties, who then sell them to the public at lower prices than you offer direct. Then your poor support staff try their damnedest to persuade us to take out your more expensive direct contracts on the same deal #Dumb #NeverRenewDirect
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Paul
(@PAULDREWERY) reported
from
Bedford, England
Just wondering why you’ve never done e top up swipe cards so if you get a top up in shops the credit goes on your phone, would be easier for people like my uncle who don’t use internet or understand a computer voice @ThreeUKSupport @ThreeUK
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Mel Eakins
(@myownlittlehob1) reported
from
Huntingdon, England
@ThreeUK disappointed having to wait and wait then leave whilst the one and only employee is serving on shop floor to which the customer (not the employee) being served assures me the mananger will come out and serve me. No show, so left. Huntingdon store needs to up their game
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@ThreeUK I'm disgusted by the behaviour of your chat support person, Sameer. I was asking about changing DD details, and when he couldn't help he simply pretended he wasn't receiving my messages, and ended the chat. I've saved a screen shot of the entire conversation. #Rude
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Jonathan K
(@PR_UK) reported
from
Bedford, England
@ThreeUKSupport MK410SL, iPhone 12 Pro, also have an iPad Pro with a prepaid Three sim also same slow speeds. Thanks.
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Ben Adams
(@TheRealMrAdams) reported
from
Brampton, England
@ThreeUKSupport Yep. Your customer relations team are investigating currently. I've got my money back but Three are still trying to get my number back 🙄
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@ThreeUK why is the signal now so bad, you made changes in our area and now the quality of the connection is rubbish. #RefundMyAccount
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@ThreeUK I keep asking but you don't answer! Why has the signal in my area become so poor, nothing but frustrating connection issues every day.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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lana
(@ImmortalAlli_) reported
Has anyone had trouble with @ThreeUK regarding delivery of their Galaxy Watch with an upgrade. It was meant to be with my phone and wasn't and was meant to be delivered on the 29th and wasn't..?
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Sam Farhan
(@_samfarhan) reported
@ThreeUK hello, I made a payment via your online chat service and have today received a letter about an unpaid sum. Did your customer service employee scam me?
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Chris Bradshaw
(@cp_bradshaw) reported
@ThreeUKSupport It's countrywide. I live in Central Manchester and right now I'm in Central London and I spend a lot of time in Liverpool and I've had to set up a button to force 3g because 4 and 5 just doesn't work sometimes. I've been with you for 10 years now but I can't keep this up
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Giles Brake
(@gilesbrake) reported
@ThreeUKSupport Happy to do that Kirsty, but I’m keen for others to know of the issue and be aware of what is a very poor service. It’s incredible 3 has no idea of what is going on with its own infrastructure 🤯
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⭐⭐
(@SignEveryone) reported
@MattCFC85 @QueenSandy_CFC @ThreeUK They betrayed the club during the worst times.
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Al Valentini
(@DancingAle) reported
@ThreeUK In other words: instead of investing in customer service, we'll let our clients help each other out.
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Gemma Pollard
(@GemmaPollarddd) reported
@ThreeUKSupport Ironically I was disconnected several times due to poor signal and since then have had texts to say my complaint has been ‘resolved’? It absolutely hasn’t. Also, it is SO difficult to try and get somebody to actually talk over the phone with
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Helen Famodimu
(@HFamodimu) reported
@ThreeUKSupport All. My broadband isn’t going through at all. And I’d been having this issue in the past but usually resolves with 30 mins. It’s been down for about 5 hours now
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Adam Crawford
(@AdzCrawford2003) reported
@ThreeUKSupport To be honest I don’t think it’s congested. Because I walk down to the main road and I get 70mbps plus. It would defo be the same mast.
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Mally Burton
(@mally_burton) reported
@ThreeUK absolutely ridiculous customer service. My daughter’s been charged and she’s not even in UK and Data roaming turned off. This happened the month before and. Tried to call but typical automated voice. Been with 3 for years but might be time to change