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3 (Three)

3 (Three) outages and service status in Great Massingham, England

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  • 3 (Three) generated 0 outage signals in the last 24 hours around Great Massingham, including 0 direct reports.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Great Massingham, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Great Massingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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3 (Three) Issues Reports Near Great Massingham, England

Latest outage, problems and issue reports in Great Massingham and nearby locations:

  • waynefysh
    Wayne (@waynefysh) reported from King's Lynn, England

    Here’s hoping that @ThreeUK @ThreeUKSupport can help today. Not optimistic…

  • happyhibbee
    Andy Lucraft-Townley (@happyhibbee) reported from Downham Market, England

    @ThreeUK your automated service is a joke. Have spent a lot of time trying to cancel an add-on. No option given on the service

  • waynefysh
    Wayne (@waynefysh) reported from King's Lynn, England

    @ThreeUKSupport It’s not good, especially when it comes at a cost of nearly £400 to the charity when this could easily be resolved. In store team tells you one thing. Phone support tells you I’ve been misinformed and that there’s nothing they can do to help. Great 😒

  • TheLynnLegend
    ChristopherBrockbank (@TheLynnLegend) reported from King's Lynn, England

    @ThreeUKSupport Morning. Could someone please let Ali from social media chat know that the last thing she tried to help me worked. I got kicked out of the chat before being able to confirm and thank her. Great customer service by her, as always by three.

  • waynefysh
    Wayne (@waynefysh) reported from Gaywood, England

    Still waiting for my Emergency Alert. I’m on @ThreeUK though, so not really surprising #emergencyalert #fail

  • waynefysh
    Wayne (@waynefysh) reported from King's Lynn, England

    Unbelievably poor service from @ThreeUKSupport today. Cannot wait to end my personal contract after being a loyal customer for 12yrs. Shouldn’t have to fix errors made by your own teams when the result means taking money from a charity when finances are already stretched!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Hannah_Penn
    Hannah Penn (@Hannah_Penn) reported

    @threeuk Your customer service is an absolute disgrace. Mis-sold a 24m SIM-only contract, assured me twice it was cancelled (once after 2 hours on the phone), cases all closed. Now you’ve reinstated it AGAIN, and sent a bill. This is appalling. I will NOT be paying. Sort it out.

  • BambieBambini
    Kitty Coco (@BambieBambini) reported

    @ThreeUK Warning for 3 PAYG Users They cut off my service and kept my remaining credit, claiming no chargeable activity for 6 months, despite a recent call I have the logs on my phone to prove. This is the last time they will rob me. I’m switching to another provider.

  • mattstannard
    Matt Stannard (@mattstannard) reported

    @ThreeUK - are there any outages in the Ipswich area? Zero 5G service on my phone, and as seems to be the norm across Suffolk the 4G service is flakier than snow. Does the hot weather prevent 4G/5G signals working as well?

  • thatdunleavy
    hannah dunleavy (@thatdunleavy) reported

    @ThreeUK What's going on with there being no service in Cambridge today? The chatbot is asking for patience, but I'm running out of it.

  • RealGetAGripLad
    Whatever (@RealGetAGripLad) reported

    @ThreeUK Any chance I could get a customer service agent who is english because i am having a nightmare getting my account sorted because all the agents are forign and their english is awfull? @threeuk

  • pubisclosed
    Stu Nicholas (@pubisclosed) reported

    @ThreeUKSupport after many attempts I can’t get any help on my issue. This is just ridiculous

  • Tushker_Gall
    •Tushker Gall 🐾 (@Tushker_Gall) reported

    @ThreeUK hello. my dad needs a replacement SIM as he has lost his phone he has a new phone but needs a SIM can you help? he doesn't have an online account (hes old and not technical)

  • HjRobins
    Harriet (@HjRobins) reported

    I switched away from @ThreeUK because their customer service agent told me they have blazing fast 5G speeds of up to 100Mbps. I said that's awful. They said it's 100MB per second. I asked them to clarify. And they said it is 100 Mbps but I can pay £4 extra for high speeds. Awful.

  • f1lover75
    Evonne O (@f1lover75) reported

    @ThreeUKSupport do need help to pay my bill but I am not happy about the non help..

  • rob_welford
    Rob Welford (@rob_welford) reported

    @ThreeUK ok,stop *************** before I cancel my direct debit,why haven’t you activated my roaming pass when I’ve still got 70 days left?