3 (Three) outages and service status in Great Massingham, England
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- 3 (Three) generated 0 outage signals in the last 24 hours around Great Massingham, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Great Massingham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Great Massingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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3 (Three) Issues Reports Near Great Massingham, England
Latest outage, problems and issue reports in Great Massingham and nearby locations:
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Wayne (@waynefysh) reported from Gaywood, EnglandStill waiting for my Emergency Alert. I’m on @ThreeUK though, so not really surprising #emergencyalert #fail
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Wayne (@waynefysh) reported from King's Lynn, EnglandHere’s hoping that @ThreeUK @ThreeUKSupport can help today. Not optimistic…
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ChristopherBrockbank (@TheLynnLegend) reported from King's Lynn, England@ThreeUKSupport Morning. Could someone please let Ali from social media chat know that the last thing she tried to help me worked. I got kicked out of the chat before being able to confirm and thank her. Great customer service by her, as always by three.
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Andy Lucraft-Townley (@happyhibbee) reported from Downham Market, England@ThreeUK your automated service is a joke. Have spent a lot of time trying to cancel an add-on. No option given on the service
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Wayne (@waynefysh) reported from King's Lynn, England@ThreeUKSupport It’s not good, especially when it comes at a cost of nearly £400 to the charity when this could easily be resolved. In store team tells you one thing. Phone support tells you I’ve been misinformed and that there’s nothing they can do to help. Great 😒
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Wayne (@waynefysh) reported from King's Lynn, EnglandUnbelievably poor service from @ThreeUKSupport today. Cannot wait to end my personal contract after being a loyal customer for 12yrs. Shouldn’t have to fix errors made by your own teams when the result means taking money from a charity when finances are already stretched!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Gio120uk (@gio120uk) reportedHow do I speak to a human at 3 to pay my bill,the customer service and app is absolutely useless @ThreeUKSupport
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MarkMark250 (@MarkMark250) reported@threeuk Why do your customer service agents feel the need to lie on your help chat, then instead of helping try to trick me into a 24 month contract?
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F 🇧🇩 (@F_Drippo) reported@ThreeUK Network is so bad 😑
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Mark Baroney (@bardne53756) reported@ThreeUK have refused to cancel my broadband and told me I need to go 17 miles to nearest store to sort. Had to file complaint as unable to do so. Terrible customer service.
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ThEUnReaLWuN (@ThEUnReaLWuN) reportedAfter being a loyal customer for nearly 8 years time to cancel my @ThreeUK contact. Pay for TRULY unlimited mobile data then pay EXTRA to #GoRoam as you need data the most on holiday but you only get 12gb!! Absolute joke, it lasted 1 day!!
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the_bearded_courier 🇬🇧 🏴 (@bearded_courier) reportedAnd for the previous 22 days you will have charged me £9.88. How on earth does this make any sense what so ever. So now instead of keeping me as a customer I will be moving all four of these plans to another network. Seems 20+ years of loyalty means zip in the world of @ThreeUK
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Jonathan 🇺🇦 (@GayToryJon) reportedI think next time I’m arranging an upgrade of my mobile phone contract before I commit to a new one with @ThreeUK I will check which courier company they’re using for the delivery. If it’s @dpduk_ I will probably look elsewhere after the issues the last 2 times.
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AndrewBirmingham (@birminghamandy) reported@VictoriaHa50399 Probably @vodafone again, all of Europe should stop using them because basically if you're a VF or @ThreeUK customer then YOUR contract is paying to give these ******* free phones, starve them of the revenue to do so.
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fèyí 𖤓 ° ⋆.ೃ࿔*:・𓂃⋆。˚ ◌𓈒𖡼 (@MissFeyi) reportedI’ve had no signal all day @ThreeUK @ThreeUKSupport
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Neddy (@NeddyOrNot) reportedIt should be illegal how phone companies handle cancellations once your minimum term ends. If the contract's over, I should be able to cancel it online in 30 seconds, not spend an hour jumping through hoops just to stop paying them. I'm talking about @ThreeUK here, but let's be honest, they're all at it. Why is this still considered acceptable?