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3 (Three)

3 (Three) outages and service status in Great Massingham, England

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  • 3 (Three) generated 0 outage signals in the last 24 hours around Great Massingham, including 0 direct reports.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Great Massingham, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Great Massingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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3 (Three) Issues Reports Near Great Massingham, England

Latest outage, problems and issue reports in Great Massingham and nearby locations:

  • waynefysh
    Wayne (@waynefysh) reported from Gaywood, England

    Still waiting for my Emergency Alert. I’m on @ThreeUK though, so not really surprising #emergencyalert #fail

  • happyhibbee
    Andy Lucraft-Townley (@happyhibbee) reported from Downham Market, England

    @ThreeUK your automated service is a joke. Have spent a lot of time trying to cancel an add-on. No option given on the service

  • waynefysh
    Wayne (@waynefysh) reported from King's Lynn, England

    Here’s hoping that @ThreeUK @ThreeUKSupport can help today. Not optimistic…

  • TheLynnLegend
    ChristopherBrockbank (@TheLynnLegend) reported from King's Lynn, England

    @ThreeUKSupport Morning. Could someone please let Ali from social media chat know that the last thing she tried to help me worked. I got kicked out of the chat before being able to confirm and thank her. Great customer service by her, as always by three.

  • waynefysh
    Wayne (@waynefysh) reported from King's Lynn, England

    @ThreeUKSupport It’s not good, especially when it comes at a cost of nearly £400 to the charity when this could easily be resolved. In store team tells you one thing. Phone support tells you I’ve been misinformed and that there’s nothing they can do to help. Great 😒

  • waynefysh
    Wayne (@waynefysh) reported from King's Lynn, England

    Unbelievably poor service from @ThreeUKSupport today. Cannot wait to end my personal contract after being a loyal customer for 12yrs. Shouldn’t have to fix errors made by your own teams when the result means taking money from a charity when finances are already stretched!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • pn_d00
    P (@pn_d00) reported

    Hi @ThreeUK, just wondering why I can’t see the £1 cafe nero offer in the three+ app anymore. Has the partnership ended, or is it just a temporary app issue?

  • jamescookdev
    Cookie (@jamescookdev) reported

    Why is dealing with @ThreeUK such a massive ballache? Cancelled home broadband 2 weeks ago. Supposed to receive instructions from DPD on how to return the router. Nothing ever arrived. I will be charged if they don't receive it back. Tried to speak to them through live chat today. Takes forever to bypass the chatbot and and speak to a real person and when you finally get someone they reply so slowly it takes forever to sort anything out. Session times out while I'm busy trying to get some actual work done (that's how slow they are to reply). Website logs me out. I lose all the progress I've made. Try and log back in and their site is broken. Just ******* shoot me now.

  • keanie14
    David McKean (@keanie14) reported

    Your solution is to send me a link to a chat which won’t open. Any chance someone can just call me to sort this?! @threeuk

  • robincornelius
    Robin Cornelius (@robincornelius) reported

    Terrible day for getting work done today @bt_uk internet is down as there is planned maintenance that no one was informed about and no @ThreeUKSupport mobile data at work despite 3-4 bars of signal. This happens too often on your network had to go for a drive to get data

  • seanpaulguitar
    Sean Redmond (@seanpaulguitar) reported

    @ThreeUK your live chat agent is a pile of crap, if someone asks to be put through to an agent and says no questions it must immediately do so, your unacceptable menus and ridiculous questions arent acceptable, if i ask for an agent it should be IMMEDIATE

  • hellxmade_
    ✨️Steph✨️ (@hellxmade_) reported

    @ThreeUKSupport I need to make an over due payment but due to my number being transferred to EE I'm having trouble finding the option to do that.

  • HarryWessex
    Harry (@HarryWessex) reported

    @ThreeUK Hi, can you let me know the progress of fixing the data around Basingstoke? 4G and 5G seem available, the the data is slow on non existent. It’s been like this for at least 5 months.

  • MissFeyi
    fèyí 𖤓 ° ⋆.ೃ࿔*:･𓂃⋆｡˚ ◌𓈒𖡼 (@MissFeyi) reported

    I’ve had no signal all day @ThreeUK @ThreeUKSupport

  • satheeshvad
    Satheeshkumar Rajendran Ph.D (@satheeshvad) reported

    @ThreeUK Hi three, without any notification, my number has been discontinued because I'm abroad, but I paid some of the months. Before I left the country, I asked your team; they said it was not possible to terminate, and now, without any notification, the number is not in use.

  • BrettOfTheSouth
    Brett (@BrettOfTheSouth) reported

    45 minuets on live chat to sort a simple issue. Doesn't help they take 4 minuets to reply each time. On @ThreeUKSupport