3 (Three) Outage Report in Great Massingham, Norfolk, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Great Massingham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Great Massingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Great Massingham, England
Latest outage, problems and issue reports in Great Massingham and nearby locations:
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Wayne
(@waynefysh) reported
from
King's Lynn, England
Unbelievably poor service from @ThreeUKSupport today. Cannot wait to end my personal contract after being a loyal customer for 12yrs. Shouldn’t have to fix errors made by your own teams when the result means taking money from a charity when finances are already stretched!
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ChristopherBrockbank
(@TheLynnLegend) reported
from
King's Lynn, England
@ThreeUKSupport Morning. Could someone please let Ali from social media chat know that the last thing she tried to help me worked. I got kicked out of the chat before being able to confirm and thank her. Great customer service by her, as always by three.
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Andy Lucraft-Townley
(@happyhibbee) reported
from
Downham Market, England
@ThreeUK your automated service is a joke. Have spent a lot of time trying to cancel an add-on. No option given on the service
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Wayne
(@waynefysh) reported
from
King's Lynn, England
Here’s hoping that @ThreeUK @ThreeUKSupport can help today. Not optimistic…
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Wayne
(@waynefysh) reported
from
King's Lynn, England
@ThreeUKSupport It’s not good, especially when it comes at a cost of nearly £400 to the charity when this could easily be resolved. In store team tells you one thing. Phone support tells you I’ve been misinformed and that there’s nothing they can do to help. Great 😒
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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HuntLaw Creek 🇪🇺
(@cappuck) reported
@ThreeUKSupport I will only engage if you can do something. Talking to the chat service is the kiss of death.
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Lesley Brooke
(@lesleybrooke64) reported
@Issy_isit_wickd @ThreeUK It’s a absolute nightmare. Used live chat yesterday and that’s just as bad. Upgrades my GB too, wish I hadn’t.
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Stacey Smith
(@Oinkdesign) reported
Time to find a new mifi contract as getting more annoyed with @ThreeUK as the days go on. Can anyone suggest a good mobile WiFi network?
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Stacey Smith
(@Oinkdesign) reported
@ThreeUKSupport I had to ring in the end and I should have been put through to the finance team but I've been cut off... Not the best customer service
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Random Robbie
(@Random_Robbie) reported
yo @ThreeUKSupport whats the number to get through to cancel my contract ... i did call in december to do this!
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Adam Sibbald
(@adamsibbs) reported
@ThreeUKSupport im sorry but that is really poor customer service. the fact there is cues for your webchat is extremely disappointing. i can't access my own account....
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Dan
(@DanHulme_) reported
My 76 year old Nan has been a victim of fraud in November - numerous phone calls telling us it will be sorted, @ThreeUK have now threatened her through a debt collection company. Customer relations constantly lying. Putting a vulnerable person under undue stress during a pandemic
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Gordon ❾¾
(@thegord1) reported
@ThreeUKSupport I can't get on, i need help asap with this or I'll have no choice other than to cancel my direct debit, and I'll go elsewhere! Constantly buffering, rubbish!
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Scruffy Steve's Mum
(@jemimabond007) reported
@ThreeUKSupport I didn't check my balance before making calls so I'm not sure about that & I never know how much data I'm using so can't tell about the data charges. The same happened to my husband also regarding over charging for texts. We texted 70007 & 78866 and we're charged 10p for each.
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Rosina
(@Rosina14866975) reported
@ThreeUKSupport I’ve been emailing customer complaints back and forth for months. First Three point blank denied they had blacklisted and said it was due to unpaid bill. Then after I showed them my device was blacklisted and proved purchase. They told me they had done it but because I didn’t pay