3 (Three) outages and service status in Great Massingham, England
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- 3 (Three) generated 0 outage signals in the last 24 hours around Great Massingham, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Great Massingham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Great Massingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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3 (Three) Issues Reports Near Great Massingham, England
Latest outage, problems and issue reports in Great Massingham and nearby locations:
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Wayne (@waynefysh) reported from Gaywood, EnglandStill waiting for my Emergency Alert. I’m on @ThreeUK though, so not really surprising #emergencyalert #fail
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Wayne (@waynefysh) reported from King's Lynn, England@ThreeUKSupport It’s not good, especially when it comes at a cost of nearly £400 to the charity when this could easily be resolved. In store team tells you one thing. Phone support tells you I’ve been misinformed and that there’s nothing they can do to help. Great 😒
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ChristopherBrockbank (@TheLynnLegend) reported from King's Lynn, England@ThreeUKSupport Morning. Could someone please let Ali from social media chat know that the last thing she tried to help me worked. I got kicked out of the chat before being able to confirm and thank her. Great customer service by her, as always by three.
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Andy Lucraft-Townley (@happyhibbee) reported from Downham Market, England@ThreeUK your automated service is a joke. Have spent a lot of time trying to cancel an add-on. No option given on the service
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Wayne (@waynefysh) reported from King's Lynn, EnglandUnbelievably poor service from @ThreeUKSupport today. Cannot wait to end my personal contract after being a loyal customer for 12yrs. Shouldn’t have to fix errors made by your own teams when the result means taking money from a charity when finances are already stretched!
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Wayne (@waynefysh) reported from King's Lynn, EnglandHere’s hoping that @ThreeUK @ThreeUKSupport can help today. Not optimistic…
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Chiadikobi Ozor (@chiadikobiozor) reportedI really don’t know why three network keep hiring INDIAN customer service agents who can’t speak English. Really very frustrating @ThreeUK
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TB 10 (@tsbains64) reported@ThreeUK hi any issues with the #cafenero vouchers ? Downloaded mine this morning tried to use it a few goursnlater and was told it was not valid ? Was due ti expire 3.05
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Baz (@49_timelessness) reported@ThreeUK @ThreeUKSupport I would like to add why since capping pay go data to 25mb/s that where as you started supporting rcs messaging on iPhone over the three network, currently when I send messages to people who have android phones and I have sent texts and rcs messaging was supported, it longer appears to be? Overall the pay go service isn’t too bad but three uk/ mobile did cause me no end of problems and you still didn’t investigate the so called issue of fraud that had been committed by someone attempting to take out an E sim contract in my name and account for which you inadvertently just cancelled my contract and phone line with no warning followed by weeks and months of deliberate hassle and no investigation… Bizarre!
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Stupid Dog (@stoopidiztdog) reported@ThreeUK Phone stolen and had a new SIM that I can't activate, because I need an OTP sent to the number to login to MyThree account! Poor user experience. How can you guys not have figured this out?
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Caedmon Mullin (@caedmon_m) reportedHey @ThreeUK you've suspended my child's phone account, I need to contact them, your support lines are down and your AI chat has just given me a link to a dedicated bereavement support page. Are you ******* kidding me?
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SG (@Saurav) reported@ThreeUKSupport Absolutely awful service. Signed a new contract and your bill has come for triple the amount. I've been told by your agent he will fix the bill, over a month later nothing! Now he is ignoring all emails. And one of my lines is facing connectivity issues! AWFUL!
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Jean Cassidy (@jeanniecass) reported@ThreeUK your customer service is shocking. I have tried calling and the live chat and getting nowhere!
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S Jones (@SophieJoJones) reported@ThreeUK I've been trying to call to top up my phone but the 444 number service has been down due to you upgrading your system for two days now. When will this upgrade be complete please?
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Hannah Penn (@Hannah_Penn) reported@threeuk Your customer service is an absolute disgrace. Mis-sold a 24m SIM-only contract, assured me twice it was cancelled (once after 2 hours on the phone), cases all closed. Now you’ve reinstated it AGAIN, and sent a bill. This is appalling. I will NOT be paying. Sort it out.
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lauren • free palestine 🇵🇸 (@virgosick) reported@ThreeUK owe my boyfriend a refund from almost two months ago, they cancelled the order and have still yet to provide the bare minimum of service.