3 (Three) Outage Report in Buckden, Cambridgeshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Buckden, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Buckden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Buckden, England
Latest outage, problems and issue reports in Buckden and nearby locations:
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Mel Eakins
(@myownlittlehob1) reported
from
Huntingdon, England
@ThreeUK disappointed having to wait and wait then leave whilst the one and only employee is serving on shop floor to which the customer (not the employee) being served assures me the mananger will come out and serve me. No show, so left. Huntingdon store needs to up their game
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Ste Too
(@SteToo69) reported
from
Bromham, England
@ThreeUK absolutely shocking level of service in the 3 Bedford store. 14 years a customer - Gone! Hello @O2 :)
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@ThreeUK I'm disgusted by the behaviour of your chat support person, Sameer. I was asking about changing DD details, and when he couldn't help he simply pretended he wasn't receiving my messages, and ended the chat. I've saved a screen shot of the entire conversation. #Rude
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Ben Adams
(@TheRealMrAdams) reported
from
Brampton, England
@ThreeUKSupport Yep. Your customer relations team are investigating currently. I've got my money back but Three are still trying to get my number back 🙄
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Paul
(@PAULDREWERY) reported
from
Bedford, England
Just wondering why you’ve never done e top up swipe cards so if you get a top up in shops the credit goes on your phone, would be easier for people like my uncle who don’t use internet or understand a computer voice @ThreeUKSupport @ThreeUK
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Fabio
(@fabsilvestre92) reported
from
Bedford, England
Not to be horrible but I feel like I have dial up broadband on this phone @ThreeUK
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James
(@_JamesN) reported
from
Bedford, England
@ThreeUKSupport Yeah it’s back to normal now.. it was how you dealt with my request for help that was the issue
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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lucy siegle
(@lucysiegle) reported
@ThreeUKSupport Hi Sammie what I would like, is for someone to deal with it rather than to make a complaint! It that possible please? It is potentially quite serious.
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Mark Gray
(@GrayMatter70) reported
@ThreeUKSupport Money has been taken from my account 3 months after closure. Before I challenge the DD at bank, how do I check if this is genuine? Obviously I no longer have access to the account. I’ll cancel DD later.
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lucy siegle
(@lucysiegle) reported
Hey @ThreeUK I have an urgent issue. Don't have an account with you but looks like someone has been trying to set one up. Your Customer Protection unit will respond in 22 days. Happy with that? I'm not!
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Jade Roberts
(@omgcupcakes310) reported
@ThreeUKSupport 3 days without signal in ST5 area & no guidance on when service will resume. My partner has limited 3G signal but my iPhone 14pro max doesn’t support it. Will my bill compensated to reflect the service outage? Any estimates/timeframe on fixing the issue?
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Kath Francis
(@K4thfrancis) reported
@ThreeUK Unbelievable!!! Paid £275 payment weeks ago and was assured by 2 agents on separate days that the Direct Debit would only be £71 yet the full £345 has been taken. I want a refund and an official complaint opened! How do I sort this. Don't tell me to phone as I'm deaf!!!
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Jordan Pebbles Green
(@jordan_okoro) reported
@ThreeUK please make it make sense to me that I am stuck with you on a two year contract and for over a month now I have been experiencing very bad network, unable to browse and all calls to the customer service line yielded no result I am tired and not satisfied. I want out.
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Stephanie Ashford
(@steph_ashford) reported
@ThreeUKSupport Those 'congestion issues' affected me across the city last night, leaving me with zero network connection at 2am, when I'm alone, trying to get home and am unable to find any transport info or call a taxi, with no nearby accessible WiFi that I could login to. Unacceptable.
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Zhongyuan Zhang
(@ZhongyuanZhan14) reported
@ThreeUK I can't use my bank app, I tried to get the PAT code and I was told that I will have to pay for the remaining contract to leave, even I haven't been able to connect to the network. Extremely disappointed for the bad service after been with three for 8 years.
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lucy siegle
(@lucysiegle) reported
@ThreeUKSupport Your live chat service for the record took a lot of time explaining to me what a direct debit is which was not a good use of anyone's time. It's very hard when there is nobody to speak with. My next step if you cannot help properly will be to go to the ombudsman I guess.
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Zhongyuan Zhang
(@ZhongyuanZhan14) reported
@ThreeUK Is this the only way that I can get someone to really fix my issue? The store staff and the online agent keeps passing tha ball to each other. Seriously, is this the right way to do business?