3 (Three) Outage Report in Boston Spa, City and Borough of Leeds, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Boston Spa, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Boston Spa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (35%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Boston Spa, City and Borough of Leeds, England
The most recent 3 (Three) outage reports came from the following cities: Leeds.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Wi-fi | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Boston Spa, England
Latest outage, problems and issue reports in Boston Spa and nearby locations:
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Becky Nicholson
(@huggybecky_1975) reported
from
Leeds, England
@ThreeUKSupport Theres no point. You ask this every time. I've complained several times. It's not changed or improved. I give a postcode, you confirm there are issues, recommend I use wifi or drop to 3G (not the 4G service I pay for). It would be better to let people know when it will be fixed.
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Producer Speechless
(@speechlessfm) reported
from
Leeds, England
@ThreeUKSupport after spending over an hour on live chat not to be answered to try login in and your forgot password doesn't work and asking for a mobile number when it's in ipad how am I suppose to see when I'm due an upgrade if you can't get in touch with you on any way possibl
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Becky Nicholson
(@huggybecky_1975) reported
from
Leeds, England
@ThreeUKSupport I was told last time it was network congestion - too many people in one place. I was offered a discount last month. They couldn't commit to whether there would be improvements for this month. I'm leaving for this reason. No improvements. No service. Not good enough.
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The Tapeworm
(@thetapeworm) reported
from
Gildersome, England
@ThreeUKSupport I've been having issues for about 6 months, your network status page confirms you know there's an issue and have for ages. It's been reported, formal complaints made. Hopefully ending contract next week, you failed me and I had to pay you to do it.
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Matt Stevens
(@MattMStevens1) reported
from
Leeds, England
I hate being with @ThreeUK the worst network provider I've ever been with
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Josh Shaw
(@Dottyshaw) reported
from
Wetherby, England
@ThreeUKSupport It’s too slow , EE and O2 offer better overall coverage. I will be in contact to discus my option when my contract it’s up for renewal, thanks
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Dean Bray
(@DeanBray1) reported
from
Leeds, England
I would like to return my Huawei router please @ThreeUK. Departments are closed on the phone and unable to use webchat. Can you help?
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David McCormick
(@DavidTMcCormick) reported
from
Harrogate, England
@ThreeUK live chat for over an hour, no resolution, transferred 4th time to be 138th in the queue for the chat to be ended whilst i’m holding. Poor customer service.
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Will Tisdale 🎗🏳️🌈
(@_thalamus) reported
from
Selby, England
Well, I started off at 29 in the queue. Now down to 14. I guess @ThreeUK have lots of unsatisfied customers.
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stevebourne
(@stevebourne33) reported
from
York, England
@ThreeUK any reason why the 4g network is so slow in York today.
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Leon Banks
(@LeonBanks) reported
from
York, England
@Three_Is_Broken @ThreeUK It’s three customers service (sorry I mean lack of) that shocks me. I have expensive bills average £100 a month, and have no help whenever there is a issue (which is a lot)!
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Kyle Thornton
(@Kyle_thornton23) reported
from
Haxby, England
@TrickSparks7 @ThreeUK @ThreeUKSupport I’m having the same issue
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immy
(@immy15619175) reported
from
Leeds, England
128 256 37 complaint reference number @EE the behaviour from your agent was ridiculous she cane across very challenging difficult and told a lie or 2 about subject access requests and did come across patronising. @O2 @ThreeUK will be considering a move now after speaking to EE.
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Kyle Thornton
(@Kyle_thornton23) reported
from
Haxby, England
@ArifFaisal02 @ThreeUK I usually get okay signal but haven’t had signal all day
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Dean Bray
(@DeanBray1) reported
from
Leeds, England
I would like to return my Huawei router please @ThreeUKSupport. Departments are closed on the phone and unable to use webchat. Can you help?
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Academe IT Ltd
(@AcademeIt) reported
from
Leeds, England
My @ThreeUK signal is always really bad in Leeds. 😡
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Leon Banks
(@LeonBanks) reported
from
York, England
@ThreeUKSupport @ThreeUK @Three_Is_Broken Once again, I see you are doing nothing at all to help the general public in these hard times. Received my latest bill & you are telling me my monthly charges are going up. If my £100 bills each month were not enough to bend me over!
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Heather Tindall
(@Yorkieh69) reported
from
York, England
So time for an upgrade on my phone but @ThreeUK are offering a longtime customer £58 a month whilst I’ve seen it elsewhere for £38 looks like I’ll be cancelling my contract tomorrow
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Will Tisdale 🎗🏳️🌈
(@_thalamus) reported
from
Selby, England
@ThreeUKSupport Three should really consider using native English speakers for complaints, it would benefit everyone and provide far better customer service. It would cost more, granted, but I don’t really care about that - the customer service from outsourced foreign call centres is crap.
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Adam
(@AdamJM1986) reported
from
Leeds, England
@ThreeUKSupport No because it is impossible to get through to anyone. Online it says it is £300+ to cancel. Complete con that if ordered online free cancellation within 14 days. Buy in shop get it home and realise it doesn't work and it is a massive charge to cancel.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Wendy Hendy
(@WendyHendy) reported
@ThreeUKSupport every single night my connection speeds drop below 1. For three months. Every night. Today is the first day speedcheck doesn’t tell me they’re working on it, still not working
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Nick Tuke
(@nick_tuke) reported
@ThreeUKSupport @ThreeUK Your Customer Relations Manager-Vaibhav didn’t try to re-contact me after speaking to him for over 90mins,we got nowhere& they ended the chat!No ownership or customer service was received And that’s your Customer Relations&Complaints Manager! WOW #NoToBadCustomerService
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Nick Tuke
(@nick_tuke) reported
@ThreeUKSupport @ThreeUK Do you want me to waste more of my time, tweeting about how disgustingly shocking and appalling your lack of customer service is for the rest of the world to see...or do you Actually want to help me, investigate my complaint and try to resolve it?#NoToBadCustomerService
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vuvgaG-dukgu3-wysnox
(@vuvgag) reported
@ThreeUKSupport Yes. I was told one day 2 weeks ago. And today 5 days ago. Im still having issues
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Nick Tuke
(@nick_tuke) reported
@ThreeUKSupport Yet apparently you cause your customer SO much trouble&upset when trying to deal with you #NoToBadCustomerService No,I won’t tell you AGAIN,if you want to resolve this then it’s about time You did some work!Why doesn’t anyone at Three know how to take ownership and help!!?!!
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Melissa Llewellyn
(@MelissaCL_) reported
Hi @ThreeUK I'm trying to cancel a contract, DOB is wrong on the account and cant get through security.Told to reset pw on app-app doesn't work. Told to go to a store-stores are closed. Calls cut out 4 times because of how bad the network is.Can I just cancel the contract please?
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neville deighton
(@bignevyd) reported
@ThreeUK you people are an absolute joke you say you have sent me 2 envelopes out now to send my phone back because I want to cancel my contract and none have arrived cant even make get one bar of signal were I live you say I can get 5g were I work but you can't what a joke
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Cait
(@caitlin_hardiex) reported
I’ve never been so upset with @ThreeUK in my life. Phone them to discuss a signal concern. Explain what I do for work and that I need to have my phone to contact others. They suggest sending out a new sim but reassure that they won’t cut off this one until it arrives...
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بدر🌙
(@bayder99) reported
@ThreeUK why is my phone disconnected and not letting me make calls & asking me to dial 118313? This is poor service, im up to date with my bills and i also purchased minutes boost thinking my service would be back. I can’t live chat or get in touch with the customer service team
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Clear Night Music
(@ClearNightMusic) reported
@iamnjr77 @ThreeUK Get out and then go with @phonecoop, great service, owned by its members.