3 (Three) outages and service status in Balfron, Scotland
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- 3 (Three) generated 0 outage signals in the last 24 hours around Balfron, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Balfron, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Balfron, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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3 (Three) Issues Reports Near Balfron, Scotland
Latest outage, problems and issue reports in Balfron and nearby locations:
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Chamille Andrews (@AndrewsChamille) reported from Lennoxtown, Scotland@ThreeUK Moved from another provider to a better deal with you then cancelled due to insufficient signal. PAC code still awaited 4 days later so I can move back to original provider. I have been unable to use my mobile, and currently home working! #poorcustomerservice
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DB (@The_Tartan_Yank) reported from Kirkintilloch, Scotland@ThreeUK @ThreeUKSupport really getting tired of having to change to 3G ANYWHERE around Glasgow Queen Street station . 4G data just does not work in/or around the station but works everywhere else I go so not a phone or sim issue 😡
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Chamille Andrews (@AndrewsChamille) reported from Lennoxtown, Scotland@ThreeUK guaranteed a call confirming my pac today, still an hour and a half to go so fingers crossed it comes. Can’t wait to get back to Vodafone, a company whose customer service is by far superior. #ineedmyphone #NeverAgain
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Stuart Mclelland (@mclellandstu) reported from Milngavie, Scotland@ThreeUKSupport I’m getting no where with your technical team regarding my Huawei B311 router which is dropping connection. They are trying to replace it with a MIFI device which is useless, can I please get some help, this has been going on since Friday
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MrDeeJay (@spinningthedisc) reported from Erskine, Scotland@scottwilks @ThreeUK Network working ok in Glasgow?
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Stuart Mclelland (@mclellandstu) reported from Milngavie, Scotland@ThreeUK worst customer service I have experienced, sent back a internet router in September due to poor connection and you offered to waive the cancellation charges. I am still getting billed for it after being promised it had been closed on 3 occasions.
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MrDeeJay (@spinningthedisc) reported from Erskine, Scotland@ThreeUKSupport It did eventually move over but coverage is not good. What’s the process as it not working in locations I need.
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MrDeeJay (@spinningthedisc) reported from Erskine, Scotland@ThreeUKSupport what’s happening in PA8 - every day for the last 2 weeks no signal during the daytime!
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Stewart Priest 🌈 🏒 💙 (@itsjuststewart) reported from Clydebank, Scotland@ThreeUKSupport on a separate issue, do you know when you’ll be moving on with eSIM rollout? I live nowhere near the stores you’ve launched in, but could do with an eSIM.
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MrDeeJay (@spinningthedisc) reported from Erskine, Scotland@CptAhab4 @ThreeUK Possibly down to the frequencies either operator have.
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Erin (@ErinCheshire) reported from Clydebank, Scotland@ThreeUK just so you know your customer service from the advisors in the call centre is absolutely shocking
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Stuart Mclelland (@mclellandstu) reported from Milngavie, Scotland@ThreeUKSupport Hi Three, I’m still waiting on technical support calling me with a solution to my internet issues that keep dropping on my WiFi , I have called customer support twice to be told I will be called priority still waiting 10 days later and still have internet issues
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Stewart Priest 🌈 🏒 💙 (@itsjuststewart) reported from Clydebank, Scotland@ThreeUKSupport I understand the logistical issues, but when you’ve sent confirmation with a delivery date, it’s to be expected that people are unhappy. It’s not unheard of that on launch day supply will be short, so set expectations and give a window, not a solid date which you’ll likely miss.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Emma harris (@EmmaHarris772) reportedI have 60gb and have used 40gb and mobile data has stopped working can you please help @ThreeUK
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Alex Havoc (@HavocAgain) reportedIt's only fair that I say thanks to @ThreeUKSupport for getting service in Worcester back to something like normal(ish) after nearly a week of disruption. Although it would have been nice to have some form of communication about what was happening and why. @tomcollinsworcs
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huey freeman (@80iishh) reported@ThreeUK @ThreeUKSupport how do you guys even get customers. I’d have better signal with a Nigerian provider
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DP9012 (@wiganath1932) reported@ThreeUK I have purchased a 60GB auto renew pack from you and am still being told that my balance is £0. This happened to me last month I am a rolling contract PAYG customer and last month you took £35 off me when I only wanted to top up £10. Can somebody please help? #three
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Neil Stratford (@neilstratford) reported@VodafoneUK Why has your network become useless in most of Norfolk? 3G turned off without being replaced. Now @ThreeUK is also just as bad since you took over. Phantom signal that just doesn’t work for anything other than 2G calls. @Ofcom need to investigate.
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MarkMark250 (@MarkMark250) reported@threeuk Why do your customer service agents feel the need to lie on your help chat, then instead of helping try to trick me into a 24 month contract?
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אדֶגְבּוֹיֶגָה (@IamSamuelOO) reported@ThreeUK what is wrong with your network. I am paying for everything I use yet your network is becoming bad everyday, I have noticed this for over 3months now there is gross instability. If you don’t solve this I am going to switch to @Vodacom
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huey freeman (@80iishh) reported@ThreeUK mek me get back to my area & you haven’t resolved the signal in my area.
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𝐏𝐀𝐈𝐆𝐄 𝐋𝐄𝐎𝐍𝐈 (@P_L_M97) reported@ThreeUKSupport is there an issue in swanage? For the last year or so? I used to have excellent signal here at home and now I’m lucky if I get 1 bar. Horrendous
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Valar Dohaeris (@Chukwuebuuka) reported@ThreeUK will outsource Customer service operations to India and what do you get for it? Stolen customer data they use for their scam calls