3 (Three) outages and service status in Balfron, Scotland
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- 3 (Three) generated 0 outage signals in the last 24 hours around Balfron, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Balfron, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Balfron, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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3 (Three) Issues Reports Near Balfron, Scotland
Latest outage, problems and issue reports in Balfron and nearby locations:
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Erin (@ErinCheshire) reported from Clydebank, Scotland@ThreeUK just so you know your customer service from the advisors in the call centre is absolutely shocking
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Stewart Priest 🌈 🏒 💙 (@itsjuststewart) reported from Clydebank, Scotland@ThreeUKSupport I understand the logistical issues, but when you’ve sent confirmation with a delivery date, it’s to be expected that people are unhappy. It’s not unheard of that on launch day supply will be short, so set expectations and give a window, not a solid date which you’ll likely miss.
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Stuart Mclelland (@mclellandstu) reported from Milngavie, Scotland@ThreeUKSupport I’m getting no where with your technical team regarding my Huawei B311 router which is dropping connection. They are trying to replace it with a MIFI device which is useless, can I please get some help, this has been going on since Friday
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Chamille Andrews (@AndrewsChamille) reported from Lennoxtown, Scotland@ThreeUK Moved from another provider to a better deal with you then cancelled due to insufficient signal. PAC code still awaited 4 days later so I can move back to original provider. I have been unable to use my mobile, and currently home working! #poorcustomerservice
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Stuart Mclelland (@mclellandstu) reported from Milngavie, Scotland@ThreeUKSupport Hi Three, I’m still waiting on technical support calling me with a solution to my internet issues that keep dropping on my WiFi , I have called customer support twice to be told I will be called priority still waiting 10 days later and still have internet issues
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Stuart Mclelland (@mclellandstu) reported from Milngavie, Scotland@ThreeUK worst customer service I have experienced, sent back a internet router in September due to poor connection and you offered to waive the cancellation charges. I am still getting billed for it after being promised it had been closed on 3 occasions.
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DB (@The_Tartan_Yank) reported from Kirkintilloch, Scotland@ThreeUK @ThreeUKSupport really getting tired of having to change to 3G ANYWHERE around Glasgow Queen Street station . 4G data just does not work in/or around the station but works everywhere else I go so not a phone or sim issue 😡
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Chamille Andrews (@AndrewsChamille) reported from Lennoxtown, Scotland@ThreeUK guaranteed a call confirming my pac today, still an hour and a half to go so fingers crossed it comes. Can’t wait to get back to Vodafone, a company whose customer service is by far superior. #ineedmyphone #NeverAgain
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MrDeeJay (@spinningthedisc) reported from Erskine, Scotland@ThreeUKSupport It did eventually move over but coverage is not good. What’s the process as it not working in locations I need.
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Stewart Priest 🌈 🏒 💙 (@itsjuststewart) reported from Clydebank, Scotland@ThreeUKSupport on a separate issue, do you know when you’ll be moving on with eSIM rollout? I live nowhere near the stores you’ve launched in, but could do with an eSIM.
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MrDeeJay (@spinningthedisc) reported from Erskine, Scotland@CptAhab4 @ThreeUK Possibly down to the frequencies either operator have.
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MrDeeJay (@spinningthedisc) reported from Erskine, Scotland@scottwilks @ThreeUK Network working ok in Glasgow?
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MrDeeJay (@spinningthedisc) reported from Erskine, Scotland@ThreeUKSupport what’s happening in PA8 - every day for the last 2 weeks no signal during the daytime!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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loulitagill (@loulitagill) reported@ThreeUK @ThreeUKSupport now you want to charge me £13.92 for a service I wasn’t even using during the 16-20 May when I had no mobile WiFi installed because you kept sending me packages with missing equipment. Worst experience with a company ever!
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Lynette Cone (@Lynette_C) reported@ThreeUK No advance notice of systems being down ALL WEEKEND, (can't even see an X post about it) so I'm now unable to purchase a Go Roam pass before I leave the UK on holiday. Not a happy Three customer.
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elizabeth Brown (@Elizabethjagb) reported@LynRose2020 @ThreeUK It’s not working for me either , can’t call anyone and data is not working
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𝗔𝗻𝗱𝗿𝗲𝗮 (@andreaowenss) reportedHi @threeUK I have no issue with your contact centres being outsourced - what I do have an issue with is when they don't actually listen (or read on live chat) what you are actually telling them the problem is.
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Tommy Craig CSC (@tommycraigcsc) reported@ThreeUK an absolute joke of a customer services no use to anyone.
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Fortesque Plynth Esquire (@fortesqueplynth) reported@ThreeUKSupport when i joine three i got i brought over my old number. This morning i purchased a £5 daily roaming add on but that has gone to the original number. Help.
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Baz (@49_timelessness) reported@ThreeUK @ThreeUKSupport I would like to add why since capping pay go data to 25mb/s that where as you started supporting rcs messaging on iPhone over the three network, currently when I send messages to people who have android phones and I have sent texts and rcs messaging was supported, it longer appears to be? Overall the pay go service isn’t too bad but three uk/ mobile did cause me no end of problems and you still didn’t investigate the so called issue of fraud that had been committed by someone attempting to take out an E sim contract in my name and account for which you inadvertently just cancelled my contract and phone line with no warning followed by weeks and months of deliberate hassle and no investigation… Bizarre!
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Me (@nickyboy1886) reportedSo ****** off with the service from @ThreeUK (supposedly I can piggy back off @VodafoneUK masts?!) is there a problem calling landline numbers today? Mobile … fine, landlines ~ nothing … just silence?
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∂≈∞ --- ∫∫∫∆∏∑∫∫∫ π⃜÷⃜×⃜•⃜|⃜¶⃜∆⃜$⃜%⃜|⃜+⃜ (@liontarakos) reported@Jamesefield @ThreeUK the issue is that since then, I ve noticed that jitter was increased. it was already way worse than 02, now they killed it completely.
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Greatestperson1 (@baskeyfit) reported@ThreeUKSupport bought 5g hub last Wednesday. Currently good excellent connection to 5g mast but last night download speeds have dropped significantly from 150 to 30mbps and ping is unstable. I followed the troubleshooting and there’s no improvement