3 (Three) outages and service status in Balfron, Scotland
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- 3 (Three) generated 0 outage signals in the last 24 hours around Balfron, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Balfron, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Balfron, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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3 (Three) Issues Reports Near Balfron, Scotland
Latest outage, problems and issue reports in Balfron and nearby locations:
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Erin (@ErinCheshire) reported from Clydebank, Scotland@ThreeUK just so you know your customer service from the advisors in the call centre is absolutely shocking
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MrDeeJay (@spinningthedisc) reported from Erskine, Scotland@ThreeUKSupport what’s happening in PA8 - every day for the last 2 weeks no signal during the daytime!
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Stuart Mclelland (@mclellandstu) reported from Milngavie, Scotland@ThreeUKSupport I’m getting no where with your technical team regarding my Huawei B311 router which is dropping connection. They are trying to replace it with a MIFI device which is useless, can I please get some help, this has been going on since Friday
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DB (@The_Tartan_Yank) reported from Kirkintilloch, Scotland@ThreeUK @ThreeUKSupport really getting tired of having to change to 3G ANYWHERE around Glasgow Queen Street station . 4G data just does not work in/or around the station but works everywhere else I go so not a phone or sim issue 😡
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Stuart Mclelland (@mclellandstu) reported from Milngavie, Scotland@ThreeUKSupport Hi Three, I’m still waiting on technical support calling me with a solution to my internet issues that keep dropping on my WiFi , I have called customer support twice to be told I will be called priority still waiting 10 days later and still have internet issues
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Chamille Andrews (@AndrewsChamille) reported from Lennoxtown, Scotland@ThreeUK Moved from another provider to a better deal with you then cancelled due to insufficient signal. PAC code still awaited 4 days later so I can move back to original provider. I have been unable to use my mobile, and currently home working! #poorcustomerservice
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MrDeeJay (@spinningthedisc) reported from Erskine, Scotland@ThreeUKSupport It did eventually move over but coverage is not good. What’s the process as it not working in locations I need.
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MrDeeJay (@spinningthedisc) reported from Erskine, Scotland@CptAhab4 @ThreeUK Possibly down to the frequencies either operator have.
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Stuart Mclelland (@mclellandstu) reported from Milngavie, Scotland@ThreeUK worst customer service I have experienced, sent back a internet router in September due to poor connection and you offered to waive the cancellation charges. I am still getting billed for it after being promised it had been closed on 3 occasions.
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Stewart Priest 🌈 🏒 💙 (@itsjuststewart) reported from Clydebank, Scotland@ThreeUKSupport I understand the logistical issues, but when you’ve sent confirmation with a delivery date, it’s to be expected that people are unhappy. It’s not unheard of that on launch day supply will be short, so set expectations and give a window, not a solid date which you’ll likely miss.
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Chamille Andrews (@AndrewsChamille) reported from Lennoxtown, Scotland@ThreeUK guaranteed a call confirming my pac today, still an hour and a half to go so fingers crossed it comes. Can’t wait to get back to Vodafone, a company whose customer service is by far superior. #ineedmyphone #NeverAgain
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Stewart Priest 🌈 🏒 💙 (@itsjuststewart) reported from Clydebank, Scotland@ThreeUKSupport on a separate issue, do you know when you’ll be moving on with eSIM rollout? I live nowhere near the stores you’ve launched in, but could do with an eSIM.
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MrDeeJay (@spinningthedisc) reported from Erskine, Scotland@scottwilks @ThreeUK Network working ok in Glasgow?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ailsa (@Ailsa56202286) reportedHas anyone EVER been able to get through to a human when calling @ThreeUK got a problem ? Here’s a bot - problem not solved ? Hang up - go to the app? Bot - how are we accepting this as customer service ??
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Steve Burnley (@stevenfburnley) reportedHey @ThreeUK - what email address should I use to submit a major complaint about your fraud prevention team? They are refusing to engage with my wife in any reasonable manner and simply close the case if she's unable to instantly answer her phone - she's a nurse
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Sassy (@lyeuhm) reported@stevejh1973 @ThreeUK did you ever get your wifi calling working? mines been out for about two weeks now and nothing i do seems to fix it! it’s infuriating
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Matt Stannard (@mattstannard) reported@ThreeUK - are there any outages in the Ipswich area? Zero 5G service on my phone, and as seems to be the norm across Suffolk the 4G service is flakier than snow. Does the hot weather prevent 4G/5G signals working as well?
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BritainAnon (@BritainAnon) reported@ThreeUK and @VodafoneUK are you aware at how bad the 4G and 5G is in Luton, specifically the whole of the town centre? It’s not about “coverage” but the lack of speed and the completely congested network you both have. You’re making millions from this town, please upgrade it!
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UDI for The North 🐧 (@SunyaSutti) reportedWhy do @ThreeUK make it impossible to contact them? First they insist on a phone numb - I'm a broadband customer ffs! When I did get past that their chat **** bot could only handle returns. After repeating myself a number of times & saying "human" loads too, it hung up!
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RitaM (@StensonRita) reported@ThreeUK when will the problem with your signal be sorted. I havn't had any reception since about 1pm...post code HA8
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Greatestperson1 (@baskeyfit) reported@ThreeUKSupport bought 5g hub last Wednesday. Currently good excellent connection to 5g mast but last night download speeds have dropped significantly from 150 to 30mbps and ping is unstable. I followed the troubleshooting and there’s no improvement
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Mark Chappell (@MarkChappe93649) reported@ThreeUK why do you have illogical proceedures that don't allow the account holder, but non phone user, to cancel the contract when have passed security validation but not have access to a passcode? Seems like deliberate contract frustration to enforce additional charges @Ofcom
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Ashlar1 (@crb22462) reported@ThreeUK complaining on CS I NEED to cancel my son's contract THAT I AM the account holder off.But you can't seem to allow me access with your ridiculous security The phone is OFF so I won't get the TEXT if I call him and ask for the email code I have to end the call.🤬🤬🤬