3 (Three) outages and service status in Balfron, Scotland
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- 3 (Three) generated 0 outage signals in the last 24 hours around Balfron, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Balfron, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Balfron, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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3 (Three) Issues Reports Near Balfron, Scotland
Latest outage, problems and issue reports in Balfron and nearby locations:
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MrDeeJay (@spinningthedisc) reported from Erskine, Scotland@CptAhab4 @ThreeUK Possibly down to the frequencies either operator have.
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MrDeeJay (@spinningthedisc) reported from Erskine, Scotland@ThreeUKSupport It did eventually move over but coverage is not good. What’s the process as it not working in locations I need.
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Chamille Andrews (@AndrewsChamille) reported from Lennoxtown, Scotland@ThreeUK guaranteed a call confirming my pac today, still an hour and a half to go so fingers crossed it comes. Can’t wait to get back to Vodafone, a company whose customer service is by far superior. #ineedmyphone #NeverAgain
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Chamille Andrews (@AndrewsChamille) reported from Lennoxtown, Scotland@ThreeUK Moved from another provider to a better deal with you then cancelled due to insufficient signal. PAC code still awaited 4 days later so I can move back to original provider. I have been unable to use my mobile, and currently home working! #poorcustomerservice
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Stewart Priest 🌈 🏒 💙 (@itsjuststewart) reported from Clydebank, Scotland@ThreeUKSupport on a separate issue, do you know when you’ll be moving on with eSIM rollout? I live nowhere near the stores you’ve launched in, but could do with an eSIM.
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DB (@The_Tartan_Yank) reported from Kirkintilloch, Scotland@ThreeUK @ThreeUKSupport really getting tired of having to change to 3G ANYWHERE around Glasgow Queen Street station . 4G data just does not work in/or around the station but works everywhere else I go so not a phone or sim issue 😡
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Stuart Mclelland (@mclellandstu) reported from Milngavie, Scotland@ThreeUKSupport I’m getting no where with your technical team regarding my Huawei B311 router which is dropping connection. They are trying to replace it with a MIFI device which is useless, can I please get some help, this has been going on since Friday
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Stuart Mclelland (@mclellandstu) reported from Milngavie, Scotland@ThreeUKSupport Hi Three, I’m still waiting on technical support calling me with a solution to my internet issues that keep dropping on my WiFi , I have called customer support twice to be told I will be called priority still waiting 10 days later and still have internet issues
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MrDeeJay (@spinningthedisc) reported from Erskine, Scotland@scottwilks @ThreeUK Network working ok in Glasgow?
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MrDeeJay (@spinningthedisc) reported from Erskine, Scotland@ThreeUKSupport what’s happening in PA8 - every day for the last 2 weeks no signal during the daytime!
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Erin (@ErinCheshire) reported from Clydebank, Scotland@ThreeUK just so you know your customer service from the advisors in the call centre is absolutely shocking
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Stuart Mclelland (@mclellandstu) reported from Milngavie, Scotland@ThreeUK worst customer service I have experienced, sent back a internet router in September due to poor connection and you offered to waive the cancellation charges. I am still getting billed for it after being promised it had been closed on 3 occasions.
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Stewart Priest 🌈 🏒 💙 (@itsjuststewart) reported from Clydebank, Scotland@ThreeUKSupport I understand the logistical issues, but when you’ve sent confirmation with a delivery date, it’s to be expected that people are unhappy. It’s not unheard of that on launch day supply will be short, so set expectations and give a window, not a solid date which you’ll likely miss.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ailsa (@Ailsa56202286) reportedHas anyone EVER been able to get through to a human when calling @ThreeUK got a problem ? Here’s a bot - problem not solved ? Hang up - go to the app? Bot - how are we accepting this as customer service ??
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roy pavett (@PavettRoy) reported@ThreeUK bloody awful customer service from Three. I have an account in my name but phone is used by my daughter. I have given consent for them to ALWAYS speak to my daughter regarding account SIX times (4 this morning)....and STILL they keep asking for my permission....
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Steve Burnley (@stevenfburnley) reportedHey @ThreeUK - what email address should I use to submit a major complaint about your fraud prevention team? They are refusing to engage with my wife in any reasonable manner and simply close the case if she's unable to instantly answer her phone - she's a nurse
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janice hughes (@jandh65) reported@ThreeUK How do you make a complaint? Little to no internet/phone service at home for 18 months. Chat is useless. Stores are no help! Sent a letter to the complaints team they write back telling you to go on the usless chat!! Appalling customer service.
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naomi (@ROSS_G3LL3R) reported@ThreeUK is there a reason why I pay for unlimited everything and have paid for my go roam passes for you to not let me use them? Really helpful when I’m driving across Italy without anyway of mapping or googling locations. As a customer of 18 years I’m not very happy
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alix (@Ac13449) reported@ThreeUKSupport hi I need help with my order
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Sancestow FC (@Sancestow) reported@ThreeUKSupport absolutely shocking customer service received. Will definitely be leaving come the end of my contract
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Louisa Guise Author (@whatiwrote_) reported@robj3d3 @ThreeUK If you are paying for the service, I don't see what reason the phone company has to cut you off. Find a local sim in the meantime.
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Levity (@LevityODonnell) reported@ThreeUK Sort your **** mobile broadband network out in South Manchester. I had better service with my AOL rom disc and dial up in Y2K.
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Siya (@siyabuilt) reported@robj3d3 @ThreeUK bro I had the EXACT same thing happen to me with my Swiss provider, I call em up and they tell me "we don't have you as a customer in the system"