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3 (Three)

3 (Three) outages and service status in Balfron, Scotland

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  • 3 (Three) generated 0 outage signals in the last 24 hours around Balfron, including 0 direct reports.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Balfron, Scotland

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Balfron, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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3 (Three) Issues Reports Near Balfron, Scotland

Latest outage, problems and issue reports in Balfron and nearby locations:

  • spinningthedisc
    MrDeeJay (@spinningthedisc) reported from Erskine, Scotland

    @ThreeUKSupport what’s happening in PA8 - every day for the last 2 weeks no signal during the daytime!

  • spinningthedisc
    MrDeeJay (@spinningthedisc) reported from Erskine, Scotland

    @CptAhab4 @ThreeUK Possibly down to the frequencies either operator have.

  • itsjuststewart
    Stewart Priest  🌈 🏒 💙 (@itsjuststewart) reported from Clydebank, Scotland

    @ThreeUKSupport I understand the logistical issues, but when you’ve sent confirmation with a delivery date, it’s to be expected that people are unhappy. It’s not unheard of that on launch day supply will be short, so set expectations and give a window, not a solid date which you’ll likely miss.

  • mclellandstu
    Stuart Mclelland (@mclellandstu) reported from Milngavie, Scotland

    @ThreeUK worst customer service I have experienced, sent back a internet router in September due to poor connection and you offered to waive the cancellation charges. I am still getting billed for it after being promised it had been closed on 3 occasions.

  • spinningthedisc
    MrDeeJay (@spinningthedisc) reported from Erskine, Scotland

    @scottwilks @ThreeUK Network working ok in Glasgow?

  • mclellandstu
    Stuart Mclelland (@mclellandstu) reported from Milngavie, Scotland

    @ThreeUKSupport Hi Three, I’m still waiting on technical support calling me with a solution to my internet issues that keep dropping on my WiFi , I have called customer support twice to be told I will be called priority still waiting 10 days later and still have internet issues

  • AndrewsChamille
    Chamille Andrews (@AndrewsChamille) reported from Lennoxtown, Scotland

    @ThreeUK guaranteed a call confirming my pac today, still an hour and a half to go so fingers crossed it comes. Can’t wait to get back to Vodafone, a company whose customer service is by far superior. #ineedmyphone #NeverAgain

  • The_Tartan_Yank
    DB (@The_Tartan_Yank) reported from Kirkintilloch, Scotland

    @ThreeUK @ThreeUKSupport really getting tired of having to change to 3G ANYWHERE around Glasgow Queen Street station . 4G data just does not work in/or around the station but works everywhere else I go so not a phone or sim issue 😡

  • AndrewsChamille
    Chamille Andrews (@AndrewsChamille) reported from Lennoxtown, Scotland

    @ThreeUK Moved from another provider to a better deal with you then cancelled due to insufficient signal. PAC code still awaited 4 days later so I can move back to original provider. I have been unable to use my mobile, and currently home working! #poorcustomerservice

  • ErinCheshire
    Erin (@ErinCheshire) reported from Clydebank, Scotland

    @ThreeUK just so you know your customer service from the advisors in the call centre is absolutely shocking

  • itsjuststewart
    Stewart Priest  🌈 🏒 💙 (@itsjuststewart) reported from Clydebank, Scotland

    @ThreeUKSupport on a separate issue, do you know when you’ll be moving on with eSIM rollout? I live nowhere near the stores you’ve launched in, but could do with an eSIM.

  • mclellandstu
    Stuart Mclelland (@mclellandstu) reported from Milngavie, Scotland

    @ThreeUKSupport I’m getting no where with your technical team regarding my Huawei B311 router which is dropping connection. They are trying to replace it with a MIFI device which is useless, can I please get some help, this has been going on since Friday

  • spinningthedisc
    MrDeeJay (@spinningthedisc) reported from Erskine, Scotland

    @ThreeUKSupport It did eventually move over but coverage is not good. What’s the process as it not working in locations I need.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • HjRobins
    Harriet (@HjRobins) reported

    I switched away from @ThreeUK because their customer service agent told me they have blazing fast 5G speeds of up to 100Mbps. I said that's awful. They said it's 100MB per second. I asked them to clarify. And they said it is 100 Mbps but I can pay £4 extra for high speeds. Awful.

  • Hannah_Penn
    Hannah Penn (@Hannah_Penn) reported

    @threeuk Your customer service is an absolute disgrace. Mis-sold a 24m SIM-only contract, assured me twice it was cancelled (once after 2 hours on the phone), cases all closed. Now you’ve reinstated it AGAIN, and sent a bill. This is appalling. I will NOT be paying. Sort it out.

  • countrycook4
    countrycook (@countrycook4) reported

    @ThreeUKSupport I have no signal, I'm stuck at home, and I need an IMS Reset for Wi-Fi Calling. Please send a secure chat link.

  • MrPippy
    Pip (@MrPippy) reported

    @ThreeUK are your Complaints Team okay? Might want to check in on them. I have specifically asked to keep all correspondence regarding a complaint in writing. They have been harassing me daily with multiple calls but despite reminding them I expect written comms, they still call.

  • stoopidiztdog
    Stupid Dog (@stoopidiztdog) reported

    @ThreeUK Phone stolen and had a new SIM that I can't activate, because I need an OTP sent to the number to login to MyThree account! Poor user experience. How can you guys not have figured this out?

  • rick_x
    rick_x (@rick_x) reported

    @ThreeUK @ThreeUKSupport My postcode has had this error message for weeks: We're working on fixing an issue in this area at the moment. We're sorry for any disruption this may be causing. I can neither call nor use data, what is going on?

  • MissMoody79
    HMoody (@MissMoody79) reported

    @ThreeUK Your network gives no coverage, your customer service number gives no service, your app is mediocre, so what are customers paying for exactly?? #poorcustomerservice

  • NoveNight
    NN (@NoveNight) reported

    @ThreeUK is an absolute joke. They cancelled my phone plan with no warning and won't even let me lodge a formal complaint. Are there any authorities in the UK where I can escalate my complaint?

  • boydie123
    Natalie ❤️ (@boydie123) reported

    @ThreeUK I’m having issue with logging in to the App the MFA isn’t working and it’s actually not sending me the code. Your website isn’t helping neither is the chat

  • Darren_Fewins
    Cornish Darren Fewins (@Darren_Fewins) reported

    One of the reasons I will never use @ThreeUK is because as a non-customer, they call me frequently to irritate me about its network. Then they slam the phone down on me when I ask them how they got my number. . How on Earth do they think this is good for attracting new customers?