3 (Three) Outage Report in Ayr, Scotland
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Ayr, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ayr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at 3 (Three)
3 (Three) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (53%)
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Phone (19%)
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Total Blackout (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Ayr, Scotland
Latest outage, problems and issue reports in Ayr and nearby locations:
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport Ordered on 27th March online and been trying to cancel as soon as the modem was recieved which was a few days later. Been waiting for a pre paid ebvelope to send it back and now concerned that the money is going to come out before I recieve this and will be out of pocket
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weeyin13(JenJen)
(@weeyin13) reported
from
Troon, Scotland
@ThreeUK Hi any chance of a network check for KA10 6BQ...4g on but going no where...really really frustrating...please help...thanks
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Carl.
(@TisMeCarl) reported
from
Ayrshire, Scotland
@ThreeUKSupport That’s the first time I’ve gotten through to the UK 🇬🇧 call centre on @ThreeUK. What an experience (a bad one). Would try again to chat to someone offshore where they’re helpful. This guy was a joke. So pissed off, got a PAC code.
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport I don't have the tracking number but I have now received an email to say I owe £33 on a number I don't recognise which I assume is the broadband that I requested to cancel over 1 month ago.
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport Was a refund for a broadband contract that I cancelled in April and have sent bacj the equipment unused. Had 3 live chats and recently was told that an investigation would be concluded in 24hrs and I would reciebe the refund. Really disappointed in the service I've recieved!
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vivianne sutherland
(@missviv_s) reported
from
Ayrshire, Scotland
@ThreeUKSupport This does not help as i still require a 16 digit voucher code & there is none printed on my receipt.
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weeyin13(JenJen)
(@weeyin13) reported
from
Troon, Scotland
@ThreeUKSupport is there a problem in the KA10 area as 4g is running at snails 🐌 pace...which is really unusual 🤔 😕 😳 😭😭
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Samantha Jane 🌕
(@sammiejane_9) reported
from
Galston, Scotland
@ThreeUKSupport It’s been over a year now. The Three store in Glasgow told me to turn off my 4G as the signal from Three couldn’t cope with demand. I get the upgrades but 12 months of issues I’m afraid I’ve had enough.
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lucy mcghee 🏴🇪🇺
(@luluphooey) reported
from
Troon, Scotland
@ThreeUK the 4G service in glasgow is terrible
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Kirsty Macgregor
(@macdivaofficial) reported
from
Irvine, Scotland
@ThreeUK signal is terrible 😫😫😫😫😫 been trying to pay my phone bill for ages !
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Brian Davidson
(@stumpyuk6) reported
from
Kilmarnock, Scotland
@ThreeUK Contracts up at the end of the month, contacted you 3 times and you can't match offers online. Even when the deal is with 3, through a third party! Don't think customer retention is high on your list #stayloyal #idontthinkso
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Lynn 🏴
(@LynnMcMillan123) reported
from
Kilmarnock, Scotland
Thankyoooou @ThreeUK I was thinking about leaving as the best price pm for iPhone 13 was £56 but you managed to get it down to £38 pm. Loyalty can pay 👏🏼
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Robert Jelley
(@boab400) reported
from
Ayrshire, Scotland
So, another day trying to cancel within my cooling off period on the phone with @ThreeUKSupport. Not enough staff to answer calls within 40 minutes yesterday. No one answering tweets
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Angela McTaggart
(@AngelaMcT_0510) reported
from
Mossblown, Scotland
@ThreeUKSupport is there an issue with your systems? Can't log into my3 to pay bill tried calling 333 can't find my account tried again said error with system and call was cut off.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Marc Schmitz
(@MarcSchmitz18) reported
@jjaron @ThreeUKSupport Most definitely hit the nail on the head with your answer. Three better fess up there’s an issue. Not good for image but more honest
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therealsilvia
(@Silvia07149922) reported
@ThreeUkNews @ThreeUKSupport my broadband is not working and I have been on the phone trying to get to one of your agents for longer than 30 mins. When can I get someone to support me please? I love Dua Lipa but I really need someone to come to the phone.
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Jose R Montes De Oca
(@jrafael) reported
@ThreeUK @ThreeUKSupport Broadband service is down No data at all in LE2 looking at down detector you have been ignoring reports @Ofcom
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fkucti
(@DjshaxS) reported
Dear @ThreeUKSupport @ThreeUK Because of your appalling service I was cut off from talking to my doctor. I now have no chance of getting a long awaited blood test. Many thanks 😡
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Mike McIlroy
(@mike_mcilroy) reported
@ThreeUKSupport Hi, is there an issue with broadband at the moment? I have no service at all, Sky, Ringdoorbell is down
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✨🌟Mat🧣- rooting for the anti-hero🌟✨
(@mattconnect) reported
@ThreeUKSupport just sent you a DM on outage in SE11 area
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Katie Anna
(@KatieAn68417772) reported
@ThreeUKSupport 1.Every month since august my partner (account holder Ryan) has been double charged because of an issue with upgrading. Everytime we live chat it seems it’s solved, then it happens again. Lastmonth we thought it was solved because we got told he’d get £44 credit (as seen in pic)
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KARUN BANSAL
(@bansal_karun) reported
@ThreeUKSupport There's been massive outage in Three network.I am from Stevenage area and multiple friends having same issue. What a start for Monday isn't it. Its hugely embarrassing guys. Pls sort it out ASAP.
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Ainee
(@fearchangedme) reported
anyone else’s wifi not working? @ThreeUKSupport
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Jason Bond
(@jasonbond89) reported
@ThreeUKSupport 5g broadband down in postcode de21. Any idea on when this issue will be resolved? Looking at twitter / down detector seems like a country wide issue?