3 (Three) Outage Report in Ayr, Scotland
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Ayr, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ayr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Ayr, Scotland
Latest outage, problems and issue reports in Ayr and nearby locations:
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Samantha Jane 🌕
(@sammiejane_9) reported
from
Galston, Scotland
@ThreeUKSupport It’s been over a year now. The Three store in Glasgow told me to turn off my 4G as the signal from Three couldn’t cope with demand. I get the upgrades but 12 months of issues I’m afraid I’ve had enough.
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lucy mcghee 🏴🇪🇺
(@luluphooey) reported
from
Troon, Scotland
@ThreeUK the 4G service in glasgow is terrible
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport Was a refund for a broadband contract that I cancelled in April and have sent bacj the equipment unused. Had 3 live chats and recently was told that an investigation would be concluded in 24hrs and I would reciebe the refund. Really disappointed in the service I've recieved!
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vivianne sutherland
(@missviv_s) reported
from
Ayrshire, Scotland
@ThreeUKSupport This does not help as i still require a 16 digit voucher code & there is none printed on my receipt.
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Brian Davidson
(@stumpyuk6) reported
from
Kilmarnock, Scotland
@ThreeUK Contracts up at the end of the month, contacted you 3 times and you can't match offers online. Even when the deal is with 3, through a third party! Don't think customer retention is high on your list #stayloyal #idontthinkso
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Angela McTaggart
(@AngelaMcT_0510) reported
from
Mossblown, Scotland
@ThreeUKSupport is there an issue with your systems? Can't log into my3 to pay bill tried calling 333 can't find my account tried again said error with system and call was cut off.
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport Ordered on 27th March online and been trying to cancel as soon as the modem was recieved which was a few days later. Been waiting for a pre paid ebvelope to send it back and now concerned that the money is going to come out before I recieve this and will be out of pocket
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport I don't have the tracking number but I have now received an email to say I owe £33 on a number I don't recognise which I assume is the broadband that I requested to cancel over 1 month ago.
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Robert Jelley
(@boab400) reported
from
Ayrshire, Scotland
So, another day trying to cancel within my cooling off period on the phone with @ThreeUKSupport. Not enough staff to answer calls within 40 minutes yesterday. No one answering tweets
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Kirsty Macgregor
(@macdivaofficial) reported
from
Irvine, Scotland
@ThreeUK signal is terrible 😫😫😫😫😫 been trying to pay my phone bill for ages !
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weeyin13(JenJen)
(@weeyin13) reported
from
Troon, Scotland
@ThreeUKSupport is there a problem in the KA10 area as 4g is running at snails 🐌 pace...which is really unusual 🤔 😕 😳 😭😭
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Carl.
(@TisMeCarl) reported
from
Ayrshire, Scotland
@ThreeUKSupport That’s the first time I’ve gotten through to the UK 🇬🇧 call centre on @ThreeUK. What an experience (a bad one). Would try again to chat to someone offshore where they’re helpful. This guy was a joke. So pissed off, got a PAC code.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Chantel
(@CDavieSTEM) reported
@MetroUK It's times like this I'm glad I hung onto my @ThreeUK 4G router and subscription. Signal isn't great in our area, but it's better than nothing.
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Juanito “el Literal” #PARODIA
(@JuanitoLiteral) reported
@Ipunchedalion @tgcalabaca @ThreeUK There are a few providers that remain untouched, but yeah… i guess it’s a matter of time that they all reintroduce roaming charges. Three network is really poor in UK and its main attractive was the ‘feel at home’,which they are now stopping, so… no motivation to stay with them
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Bryan Dada
(@donw95) reported
@ThreeUK the most appalling service received at 48 North End road just now with the total disregard for customers!!! The manager of the store seems to actually spearhead this act!!! He totally refused to listen to me after I advised him I was sold the wrong colour of phones!!!
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Lizzie Collins
(@Lizzie_Psych) reported
@ThreeUKSupport hello, I currently have a 3 PAYG sim. Is it possible to directly upgrade to a pay-monthly contract without changing the sim card? I want to keep my number and not faff with waiting days for a changeover as it's the same network...
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Peggy
(@PegHead7) reported
@ThreeUKSupport I joined and was told no one could call me but I could call you. That isn’t support that’s time wasting. Also told I’d have to request a copy of chat transcripts. The live chat it pointless as I’ve found out over the past few months. Why can’t a manager call?
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Peggy
(@PegHead7) reported
@ThreeUKSupport Bottom line is a customer should not have to reach out on social media to have this matter looked at an resolved. I’ve been left with no choice.
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Katie Marie🥀🐝
(@Her_EvilQueen) reported
Why ******** do we pay for bastard internet if it doesn’t ******* work ! The sooner our contract with @ThreeUK is done we are gone !!!
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Fraudvitiatesall
(@soimabothuh) reported
@MarkEglinton @ThreeUK @ThreeUKSupport Do you have govt funded cell service in the UK?
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mark eglinton
(@MarkEglinton) reported
Unreal level of bad customer service from @ThreeUK / @ThreeUKSupport . No cell service for 8 days; no idea when there will be. Meanwhile I get asked: “are there any other Three customers in your area experiencing these problems?” - as if I go around asking . Unbelievable
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Sam Hailes ن
(@samhailes) reported
Sky tell me my Wi-Fi will be down for the entirety of September. They can't provide a service. So I have paid @ThreeUK an extra £20 so I can use my mobile hotspot this month. Should @SkyHelpTeam pick up this £20 bill? They say 'No'. I say 'Yes'. What sayeth YOU...