3 (Three) Outage Report in Ayr, Scotland
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Ayr, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ayr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (32%)
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Phone (16%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Ayr, Scotland
Latest outage, problems and issue reports in Ayr and nearby locations:
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport I don't have the tracking number but I have now received an email to say I owe £33 on a number I don't recognise which I assume is the broadband that I requested to cancel over 1 month ago.
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Kirsty Macgregor
(@macdivaofficial) reported
from
Irvine, Scotland
@ThreeUK signal is terrible 😫😫😫😫😫 been trying to pay my phone bill for ages !
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Brian Davidson
(@stumpyuk6) reported
from
Kilmarnock, Scotland
@ThreeUK Contracts up at the end of the month, contacted you 3 times and you can't match offers online. Even when the deal is with 3, through a third party! Don't think customer retention is high on your list #stayloyal #idontthinkso
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport Was a refund for a broadband contract that I cancelled in April and have sent bacj the equipment unused. Had 3 live chats and recently was told that an investigation would be concluded in 24hrs and I would reciebe the refund. Really disappointed in the service I've recieved!
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vivianne sutherland
(@missviv_s) reported
from
Ayrshire, Scotland
@ThreeUKSupport This does not help as i still require a 16 digit voucher code & there is none printed on my receipt.
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Carl.
(@TisMeCarl) reported
from
Ayrshire, Scotland
@ThreeUKSupport That’s the first time I’ve gotten through to the UK 🇬🇧 call centre on @ThreeUK. What an experience (a bad one). Would try again to chat to someone offshore where they’re helpful. This guy was a joke. So pissed off, got a PAC code.
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Samantha Jane 🌕
(@sammiejane_9) reported
from
Galston, Scotland
@ThreeUKSupport It’s been over a year now. The Three store in Glasgow told me to turn off my 4G as the signal from Three couldn’t cope with demand. I get the upgrades but 12 months of issues I’m afraid I’ve had enough.
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lucy mcghee 🏴🇪🇺
(@luluphooey) reported
from
Troon, Scotland
@ThreeUK the 4G service in glasgow is terrible
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport Ordered on 27th March online and been trying to cancel as soon as the modem was recieved which was a few days later. Been waiting for a pre paid ebvelope to send it back and now concerned that the money is going to come out before I recieve this and will be out of pocket
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Robert Jelley
(@boab400) reported
from
Ayrshire, Scotland
So, another day trying to cancel within my cooling off period on the phone with @ThreeUKSupport. Not enough staff to answer calls within 40 minutes yesterday. No one answering tweets
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Paul
(@pauldorset) reported
@ThreeUKSupport Further to the above problem, I got a new sim at 11:30 today and still have the same problem. The new sim doesn’t work in either my iPad or iPhone. Can you check if it’s been activated?
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Paul
(@pauldorset) reported
@ThreeUKSupport I can’t even log on to your website to check “Sorry, we’re having problems. It’s not you it’s us” Can’t log onto your app to check. Get to the point where it wants to send me a security code then says “Oops, something’s gone wrong, try later” 😡😡😡😡
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W
(@LePontiacBandit) reported
DO NOT GET @ThreeUK every in your life, horrible service
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Javiera Atenas 🌳
(@jatenas) reported
Trying to leave @ThreeUK is beyond painful, they refuse to give me my PAC code and advise me to use public Wifi when travelling abroad now that they are in extortion mode to their old customer, so waiting for 72hrs to get someone to give me the code to leave them #poorservice
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Naz
(@Rajanaz786Zaib) reported
@SeasonDeeper I’m having this problem with @ThreeUK signal keeps dropping feels like I’m back in the 00s
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KB
(@katebahnsen) reported
@ThreeUK Still shocking customer service though, so suggest you look elsewhere. We are currently locked in on 4 contracts and just been overpaying by £60pcm for 6 months - refund refused. £50 then £100 then £150 credit balance offered instead of a refund but only if we upgrade #extortion
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Heather Butler
(@Heath_cb) reported
@ThreeUKSupport I also can’t even get into my account online to close my account. Altogether abominable way to treat customers
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Jessica Buck
(@jessica16_x) reported
@ThreeUKSupport hi my sister had her phone stolen last night - we are currently away from home & she doesn’t have another device but we’ve tried find my iPhone and cannot find it. Can we pop into a local 3 store today to try & block the phone / are you able to help pls? Thanks!
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Rat Dubs
(@DubsRat) reported
@ThreeUKSupport hi I’ve been having problems with my broadband getting to connect and also the power wire is faulty but I have been unable to get in contact with anyone from three to sort this problem for me!!!!!
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Phil
(@p26bow) reported
@EE Yeah of course, it’s magically fixed itself…… NOT! Lol pointless complaining as you’ll do **** all expect take the money every month. Looking forward to a better service with @ThreeUK