3 (Three) Outage Report in Ayr, Scotland
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Ayr, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ayr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (46%)
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Total Blackout (27%)
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Phone (18%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Ayr, Scotland
Latest outage, problems and issue reports in Ayr and nearby locations:
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport I don't have the tracking number but I have now received an email to say I owe £33 on a number I don't recognise which I assume is the broadband that I requested to cancel over 1 month ago.
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Kirsty Macgregor
(@macdivaofficial) reported
from
Irvine, Scotland
@ThreeUK signal is terrible 😫😫😫😫😫 been trying to pay my phone bill for ages !
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Carl.
(@TisMeCarl) reported
from
Ayrshire, Scotland
@ThreeUKSupport That’s the first time I’ve gotten through to the UK 🇬🇧 call centre on @ThreeUK. What an experience (a bad one). Would try again to chat to someone offshore where they’re helpful. This guy was a joke. So pissed off, got a PAC code.
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport Ordered on 27th March online and been trying to cancel as soon as the modem was recieved which was a few days later. Been waiting for a pre paid ebvelope to send it back and now concerned that the money is going to come out before I recieve this and will be out of pocket
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Bobby Bumstead
(@BumsteadBobby) reported
from
Ardeer Square, Scotland
@soulrelocation @ThreeUK I'm experiencing the same problem , their signal has been getting steadily worse for the past year, areas that were fine before are now dead zones honestly thinking about changing network
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Brian Davidson
(@stumpyuk6) reported
from
Kilmarnock, Scotland
@ThreeUK Contracts up at the end of the month, contacted you 3 times and you can't match offers online. Even when the deal is with 3, through a third party! Don't think customer retention is high on your list #stayloyal #idontthinkso
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lucy mcghee 🏴🇪🇺
(@luluphooey) reported
from
Troon, Scotland
@ThreeUK the 4G service in glasgow is terrible
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Robert Jelley
(@boab400) reported
from
Ayrshire, Scotland
So, another day trying to cancel within my cooling off period on the phone with @ThreeUKSupport. Not enough staff to answer calls within 40 minutes yesterday. No one answering tweets
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Lynn 🏴
(@LynnMcMillan123) reported
from
Kilmarnock, Scotland
Thankyoooou @ThreeUK I was thinking about leaving as the best price pm for iPhone 13 was £56 but you managed to get it down to £38 pm. Loyalty can pay 👏🏼
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Ross Kilpatrick
(@RossKilpatrick5) reported
from
Irvine, Scotland
@BBCNews I didn’t get it, perhaps it’s a network issue? @ThreeUK @ThreeUKSupport
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Samantha Jane 🌕
(@sammiejane_9) reported
from
Galston, Scotland
@ThreeUKSupport It’s been over a year now. The Three store in Glasgow told me to turn off my 4G as the signal from Three couldn’t cope with demand. I get the upgrades but 12 months of issues I’m afraid I’ve had enough.
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport Was a refund for a broadband contract that I cancelled in April and have sent bacj the equipment unused. Had 3 live chats and recently was told that an investigation would be concluded in 24hrs and I would reciebe the refund. Really disappointed in the service I've recieved!
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weeyin13(JenJen)
(@weeyin13) reported
from
Troon, Scotland
@ThreeUK Hi any chance of a network check for KA10 6BQ...4g on but going no where...really really frustrating...please help...thanks
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Angela McTaggart
(@AngelaMcT_0510) reported
from
Mossblown, Scotland
@ThreeUKSupport is there an issue with your systems? Can't log into my3 to pay bill tried calling 333 can't find my account tried again said error with system and call was cut off.
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vivianne sutherland
(@missviv_s) reported
from
Ayrshire, Scotland
@ThreeUKSupport This does not help as i still require a 16 digit voucher code & there is none printed on my receipt.
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weeyin13(JenJen)
(@weeyin13) reported
from
Troon, Scotland
@ThreeUKSupport is there a problem in the KA10 area as 4g is running at snails 🐌 pace...which is really unusual 🤔 😕 😳 😭😭
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Pearson
(@plugpearson) reported
My last day on @ThreeUKSupport network PAYG. I put up with the rubbish signal as they were the cheapest. Raised prices during pandemic and I was topping up 4 times as often. (£5 per month to £5 per week) #ripoff #exploitation #poorservice. Moving to @1pMobile using @EE network.
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Jill161🤟
(@Jill_161) reported
@Emzamara @ThreeUK Normally they are great but a stupid mistake (on their part) has caused me many problems and to fix it they want me to prove my identity when it was their mistake in the first place. More to the story but that's the jist haha
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Kai Lam
(@Badger_Goddess) reported
Why is it acceptable to put the responsibility on a customer to correct an error made on their part? @ThreeUK @ThreeUKSupport keep repeating the same statement like I can’t comprehend what they’re trying to tell me about why they couldn’t grant access to my account.
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Bailey Grey
(@baigrey) reported
@ThreeUK we have been dealing with your horrible wifi/customer service for 3 months. Every time we call, we get excuses. Time for me to blast ya on social media xx
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Kai Lam
(@Badger_Goddess) reported
@ThreeUK @ThreeUKSupport You keep apologising for my inconvenience like it means something to me. It doesn’t. It doesn’t change the fact you’ve wasted my time. It doesn’t change the fact that I’ve been inconvenienced and none of the issues have been resolved.
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LoneChihuahua
(@LoneChihuahua) reported
@ThreeUKSupport Hello - I'm helping someone set up a new phone and it needs a smaller sim. I bought a new sim, but can't find the link for where you transfer your number from an old Three payg sim to a new one. Can you help please?
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Kai Lam
(@Badger_Goddess) reported
My day has consisted of trying to resolve an issue with @ThreeUK @ThreeUKSupport and then being told that they couldn’t access my account because they misspelled my name then to add insult to injury, they keep disconnecting me from their Live Chats.
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Kai Lam
(@Badger_Goddess) reported
@Three @ThreeUK Can somebody please explain to me how it’s my fault that your company has misspelled my name on the account and now I’m locked out when I contact your customer support service to resolve an issue? Why am I being made to you play guess who with my own name?
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Spider Pig
(@aussie_bhoy) reported
@ThreeUKSupport Had the same number since joining from another network but for personal reasons would like to consider changing.
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Jill161🤟
(@Jill_161) reported
@ThreeUKSupport Hey Mark, thanks for responding. No I wasn't given an email address as I refuse to send any information when it wasn't my mistake. I'm cancelling the order I made and raising a complaint.