3 (Three) Outage Report in Ayr, Scotland
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Ayr, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ayr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 11: Problems at 3 (Three)
3 (Three) is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Ayr, Scotland
Latest outage, problems and issue reports in Ayr and nearby locations:
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport Was a refund for a broadband contract that I cancelled in April and have sent bacj the equipment unused. Had 3 live chats and recently was told that an investigation would be concluded in 24hrs and I would reciebe the refund. Really disappointed in the service I've recieved!
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Angela McTaggart
(@AngelaMcT_0510) reported
from
Mossblown, Scotland
@ThreeUKSupport is there an issue with your systems? Can't log into my3 to pay bill tried calling 333 can't find my account tried again said error with system and call was cut off.
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport I don't have the tracking number but I have now received an email to say I owe £33 on a number I don't recognise which I assume is the broadband that I requested to cancel over 1 month ago.
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Brian Davidson
(@stumpyuk6) reported
from
Kilmarnock, Scotland
@ThreeUK Contracts up at the end of the month, contacted you 3 times and you can't match offers online. Even when the deal is with 3, through a third party! Don't think customer retention is high on your list #stayloyal #idontthinkso
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weeyin13(JenJen)
(@weeyin13) reported
from
Troon, Scotland
@ThreeUKSupport is there a problem in the KA10 area as 4g is running at snails 🐌 pace...which is really unusual 🤔 😕 😳 😭😭
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lucy mcghee 🏴🇪🇺
(@luluphooey) reported
from
Troon, Scotland
@ThreeUK the 4G service in glasgow is terrible
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weeyin13(JenJen)
(@weeyin13) reported
from
Troon, Scotland
@ThreeUK Hi any chance of a network check for KA10 6BQ...4g on but going no where...really really frustrating...please help...thanks
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Kirsty Macgregor
(@macdivaofficial) reported
from
Irvine, Scotland
@ThreeUK signal is terrible 😫😫😫😫😫 been trying to pay my phone bill for ages !
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Robert Jelley
(@boab400) reported
from
Ayrshire, Scotland
So, another day trying to cancel within my cooling off period on the phone with @ThreeUKSupport. Not enough staff to answer calls within 40 minutes yesterday. No one answering tweets
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Carl.
(@TisMeCarl) reported
from
Ayrshire, Scotland
@ThreeUKSupport That’s the first time I’ve gotten through to the UK 🇬🇧 call centre on @ThreeUK. What an experience (a bad one). Would try again to chat to someone offshore where they’re helpful. This guy was a joke. So pissed off, got a PAC code.
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport Ordered on 27th March online and been trying to cancel as soon as the modem was recieved which was a few days later. Been waiting for a pre paid ebvelope to send it back and now concerned that the money is going to come out before I recieve this and will be out of pocket
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vivianne sutherland
(@missviv_s) reported
from
Ayrshire, Scotland
@ThreeUKSupport This does not help as i still require a 16 digit voucher code & there is none printed on my receipt.
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Samantha Jane 🌕
(@sammiejane_9) reported
from
Galston, Scotland
@ThreeUKSupport It’s been over a year now. The Three store in Glasgow told me to turn off my 4G as the signal from Three couldn’t cope with demand. I get the upgrades but 12 months of issues I’m afraid I’ve had enough.
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Lynn 🏴
(@LynnMcMillan123) reported
from
Kilmarnock, Scotland
Thankyoooou @ThreeUK I was thinking about leaving as the best price pm for iPhone 13 was £56 but you managed to get it down to £38 pm. Loyalty can pay 👏🏼
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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ashleigh cockburn
(@ashcockburn86) reported
@ThreeUKSupport hi, is there a problem with the network?
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THE QUINTESSENTIAL CARE FREE BLACK BABE
(@ShamRUOkay) reported
@ThreeUKSupport Kirsty the form isn’t working and i can’t call as i don’t have cell service :)
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Bids
(@alanbaxter86) reported
@ThreeUK any chance of having signal. Had nothing for 3 days now.
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John G
(@GriftersUnited) reported
@ThreeUKSupport Why still no Apple Watch support from Three? Series 7 cellular isn’t advertised as covering your network
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Leigh Gavin
(@LeighGavin6) reported
@ThreeUK would like an explanation as to why a customer of over 10 years with 4 contacts in the house hold I get a worse deal on upgrades than a new customer? No incentive for loyalty
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Joanna Freeman
(@thejffreeman) reported
@ThreeUKSupport @alanbaxter86 I’ve been the same! I was out for 5 hours the other day! The signal has been on and off, mostly off, since Thursday last week! Appalling service!
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mahadevarun #FBPE
(@mahadevarun) reported
@ThreeUKSupport 4G has 4 bars here but it’s super slow
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Carole Parfitt
(@carole_parfitt) reported
@ThreeUK So nice of you to take money from my account today by direct debit when I had paid the bill in full on Saturday over the phone when I upgraded. Your customer service agent put a block on the DD and assured me the payment wouldn’t be duplicated !!! 😡😡😡😡😡😡😡😡😡
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Joanna Freeman
(@thejffreeman) reported
@ThreeUKSupport @AntonFerrie I’ve been the same! I was out for 5 hours the other day! The signal has been on and off since Thursday last week! Appalling service!
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Walter Daly-Smith
(@WalterDalySmit1) reported
from
Camberwell, England
@ThreeUK your shop in Cannon Street has **** customer service, sort it out