3 (Three) outages and service status in Ayr, Scotland

Problems in the last 24 hours in Ayr, Scotland

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ayr, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

• Internet (55%)
• Phone (19%)
• Total Blackout (15%)
• Wi-fi (8%)
• E-mail (2%)
• TV (1%)

Community Discussion

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3 (Three) Issues Reports Near Ayr, Scotland

Latest outage, problems and issue reports in Ayr and nearby locations:

• 
  weeyin13(JenJen) (@weeyin13) reported 1 minute ago from Troon, Scotland

  @ThreeUKSupport is there a problem in the KA10 area as 4g is running at snails 🐌 pace...which is really unusual 🤔 😕 😳 😭😭

• 
  Angela McTaggart (@AngelaMcT_0510) reported 4 minutes ago from Mossblown, Scotland

  @ThreeUKSupport is there an issue with your systems? Can't log into my3 to pay bill tried calling 333 can't find my account tried again said error with system and call was cut off.

• 
  Ross Garrick (@rgarrick_KTID) reported 16 minutes ago from Kilmarnock, Scotland

  @ThreeUKSupport Ordered on 27th March online and been trying to cancel as soon as the modem was recieved which was a few days later. Been waiting for a pre paid ebvelope to send it back and now concerned that the money is going to come out before I recieve this and will be out of pocket

• 
  vivianne sutherland (@missviv_s) reported 24 minutes ago from Ayrshire, Scotland

  @ThreeUKSupport This does not help as i still require a 16 digit voucher code & there is none printed on my receipt.

• 
  Samantha Jane 🌕 (@sammiejane_9) reported 25 minutes ago from Galston, Scotland

  @ThreeUKSupport It’s been over a year now. The Three store in Glasgow told me to turn off my 4G as the signal from Three couldn’t cope with demand. I get the upgrades but 12 months of issues I’m afraid I’ve had enough.

• 
  Brian Davidson (@stumpyuk6) reported 25 minutes ago from Kilmarnock, Scotland

  @ThreeUK Contracts up at the end of the month, contacted you 3 times and you can't match offers online. Even when the deal is with 3, through a third party! Don't think customer retention is high on your list #stayloyal #idontthinkso

• 
  lucy mcghee 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@luluphooey) reported 26 minutes ago from Troon, Scotland

  @ThreeUK the 4G service in glasgow is terrible

• 
  Kirsty Macgregor (@macdivaofficial) reported 30 minutes ago from Irvine, Scotland

  @ThreeUK signal is terrible 😫😫😫😫😫 been trying to pay my phone bill for ages !

• 
  weeyin13(JenJen) (@weeyin13) reported 36 minutes ago from Troon, Scotland

  @ThreeUK Hi any chance of a network check for KA10 6BQ...4g on but going no where...really really frustrating...please help...thanks

• 
  Ross Garrick (@rgarrick_KTID) reported 44 minutes ago from Kilmarnock, Scotland

  @ThreeUKSupport I don't have the tracking number but I have now received an email to say I owe £33 on a number I don't recognise which I assume is the broadband that I requested to cancel over 1 month ago.

• 
  Ross Garrick (@rgarrick_KTID) reported 50 minutes ago from Kilmarnock, Scotland

  @ThreeUKSupport Was a refund for a broadband contract that I cancelled in April and have sent bacj the equipment unused. Had 3 live chats and recently was told that an investigation would be concluded in 24hrs and I would reciebe the refund. Really disappointed in the service I've recieved!

• 
  Robert Jelley (@boab400) reported 52 minutes ago from Ayrshire, Scotland

  So, another day trying to cancel within my cooling off period on the phone with @ThreeUKSupport. Not enough staff to answer calls within 40 minutes yesterday. No one answering tweets

• 
  Carl. (@TisMeCarl) reported 53 minutes ago from Ayrshire, Scotland

  @ThreeUKSupport That’s the first time I’ve gotten through to the UK 🇬🇧 call centre on @ThreeUK. What an experience (a bad one). Would try again to chat to someone offshore where they’re helpful. This guy was a joke. So pissed off, got a PAC code.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sarah H (@SarahHo45602922) reported 7 minutes ago

  Three are inept. We called to cancel, request was ignored. Called again to see why we’re being charged, they would get back to us in 3 days, heard nothing, called again, heard nothing, put in a compliant heard NOTHING. Yet they are still charging us. @ThreeUK @ThreeUKSupport

• 
  Fernando Partridge (@FernandoPartri8) reported 11 minutes ago

  @ThreeUKSupport please sort out for 5g in CH3 5RW. Zero point in having your 5g wifi if there is no 5g signal

• 
  Justin Arnold (@JustinArnold_UK) reported 13 minutes ago

  @ThreeUKSupport I have been trying to make a purchase from your website, but keep seeing the message that your entire service is down for essential maintenance. How much longer will I need to wait before buying something from Three?

• 
  𝔸𝕕𝕒𝕞 ℕ𝕒𝕘𝕚𝕓 (@adam_nagib) reported 16 minutes ago

  @ThreeUKSupport Hi I am unable to view my April bill which should have generated on the 02/04/23. Keeps saying sorry there is a problem, we are working on this. This is via the website and also via the 3 app. Please help.

• 
  Dami  (@Dami1190) reported 16 minutes ago

  Back to @ThreeUK signal so much better

• 
  Michael Williamson (@michaeljw_97) reported 19 minutes ago

  @ThreeUKSupport Been happening for a while now but with it only being £20 i never bothered to get it sorted. I know i should have.

• 
  sam connor (@sam_connor1997) reported 20 minutes ago

  @ThreeUK trying to call your customer services (open from 8am) to be told they're closed. Had so many issues since joining a week ago this is very poor service! Someone contact me please.

• 
  Andy Cloquet (@andycloquet) reported 20 minutes ago

  Utterly crackpot! @ThreeUK @ThreeUKSupport staff in-store have a Chat system waiting in a queue: they can’t use a phone (remember this is a phone service provider) to speak to a dedicated support team. It’s a blind use of modern technology creating deep problems all round!

• 
  Michael Williamson (@michaeljw_97) reported 22 minutes ago

  @ThreeUKSupport I go on the sign in / register link at the top, put the number in, and then it askes for my password. I type it in and then it takes ages to load and then comes up with the message.

• 
  SIMON MAROULIS (@simonmaroulis) reported 24 minutes ago

  @sabphotos69 @O2 I moved from @ThreeUK for the same reason but they didn't mess me around I called 02 nearly a year ago complaining about signal they say it will be OK it's just a mast never worked constantly anywhere I go with it.