3 (Three) Outage Report in Ayr, Scotland
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Ayr, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ayr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Ayr, Scotland
Latest outage, problems and issue reports in Ayr and nearby locations:
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Robert Jelley
(@boab400) reported
from
Ayrshire, Scotland
So, another day trying to cancel within my cooling off period on the phone with @ThreeUKSupport. Not enough staff to answer calls within 40 minutes yesterday. No one answering tweets
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weeyin13(JenJen)
(@weeyin13) reported
from
Troon, Scotland
@ThreeUKSupport is there a problem in the KA10 area as 4g is running at snails 🐌 pace...which is really unusual 🤔 😕 😳 😭😭
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vivianne sutherland
(@missviv_s) reported
from
Ayrshire, Scotland
@ThreeUKSupport This does not help as i still require a 16 digit voucher code & there is none printed on my receipt.
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Brian Davidson
(@stumpyuk6) reported
from
Kilmarnock, Scotland
@ThreeUK Contracts up at the end of the month, contacted you 3 times and you can't match offers online. Even when the deal is with 3, through a third party! Don't think customer retention is high on your list #stayloyal #idontthinkso
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Samantha Jane 🌕
(@sammiejane_9) reported
from
Galston, Scotland
@ThreeUKSupport It’s been over a year now. The Three store in Glasgow told me to turn off my 4G as the signal from Three couldn’t cope with demand. I get the upgrades but 12 months of issues I’m afraid I’ve had enough.
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport Was a refund for a broadband contract that I cancelled in April and have sent bacj the equipment unused. Had 3 live chats and recently was told that an investigation would be concluded in 24hrs and I would reciebe the refund. Really disappointed in the service I've recieved!
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Kirsty Macgregor
(@macdivaofficial) reported
from
Irvine, Scotland
@ThreeUK signal is terrible 😫😫😫😫😫 been trying to pay my phone bill for ages !
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport Ordered on 27th March online and been trying to cancel as soon as the modem was recieved which was a few days later. Been waiting for a pre paid ebvelope to send it back and now concerned that the money is going to come out before I recieve this and will be out of pocket
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lucy mcghee 🏴🇪🇺
(@luluphooey) reported
from
Troon, Scotland
@ThreeUK the 4G service in glasgow is terrible
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport I don't have the tracking number but I have now received an email to say I owe £33 on a number I don't recognise which I assume is the broadband that I requested to cancel over 1 month ago.
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Carl.
(@TisMeCarl) reported
from
Ayrshire, Scotland
@ThreeUKSupport That’s the first time I’ve gotten through to the UK 🇬🇧 call centre on @ThreeUK. What an experience (a bad one). Would try again to chat to someone offshore where they’re helpful. This guy was a joke. So pissed off, got a PAC code.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Slybacon
(@Slybacon123) reported
@ThreeUKSupport @ThreeUK @Three_Is_Broken since you switched on 5g here (I sometimes get 1 bar signal), the 4g has become totally unusable. I've had to switch to 3g only for the last couple of weeks.
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Mandy Mangham
(@MandyMangham) reported
@ThreeUK How do I make a complaint about lack of customer service after over 10 years as a loyal customer?
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Charlotte Coops
(@CharlSCooper) reported
@ThreeUKSupport No internet and no signal. Send help. I don't know why it has suddenly gone dead. I have only been with you a week. This is concerning.
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Jepps
(@jepps_tom) reported
@ThreeUKSupport are there network issues in my area? GL8
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Andy
(@AdamOda1966) reported
@ThreeUKSupport What is the point nothing changes I will bide my time and when my contract ends make my decision unless there is a significant change I will be forced to leave I work hard in the NHS I think I deserve a reliable service .
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Andy
(@AdamOda1966) reported
@ThreeUKSupport Sorry doesn’t mean you are upholding your part of our contract , to expect customers to pay and not receive a proper service is very poor .
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joe bonner
(@ChubbyBonner) reported
@ThreeUKSupport hi I keep getting signal drop or none in the sn16 area?
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Andy
(@AdamOda1966) reported
@ThreeUKSupport Sw9 9ns if you check your records I have complained about the terrible service I get for over 8 months . So not really a great example of customer service.
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Stephanie Wallis
(@WallisStephanie) reported
@ThreeUK Been waiting 7 weeks to have the money Three took from my account in error even though I was told it would be back to me in 3 working days. 16 calls to Three and still no refund despite several broken promises.
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Christine Higgs
(@ChristineHiggs3) reported
@ThreeUKSupport no service in GL8 (Tetbury) mobiles and 4G WiFi not working. Currently hotspotting. Has been down for about 18 hours. The teenagers are angry. Send help 😬