3 (Three) Outage Report in Troon, South Ayrshire, Scotland
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Troon, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Troon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Troon, Scotland
Latest outage, problems and issue reports in Troon and nearby locations:
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Carl.
(@TisMeCarl) reported
from
Ayrshire, Scotland
@ThreeUKSupport That’s the first time I’ve gotten through to the UK 🇬🇧 call centre on @ThreeUK. What an experience (a bad one). Would try again to chat to someone offshore where they’re helpful. This guy was a joke. So pissed off, got a PAC code.
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vivianne sutherland
(@missviv_s) reported
from
Ayrshire, Scotland
@ThreeUKSupport This does not help as i still require a 16 digit voucher code & there is none printed on my receipt.
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Samantha Jane 🌕
(@sammiejane_9) reported
from
Galston, Scotland
@ThreeUKSupport It’s been over a year now. The Three store in Glasgow told me to turn off my 4G as the signal from Three couldn’t cope with demand. I get the upgrades but 12 months of issues I’m afraid I’ve had enough.
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Kirsty Macgregor
(@macdivaofficial) reported
from
Irvine, Scotland
@ThreeUK signal is terrible 😫😫😫😫😫 been trying to pay my phone bill for ages !
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport Ordered on 27th March online and been trying to cancel as soon as the modem was recieved which was a few days later. Been waiting for a pre paid ebvelope to send it back and now concerned that the money is going to come out before I recieve this and will be out of pocket
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport I don't have the tracking number but I have now received an email to say I owe £33 on a number I don't recognise which I assume is the broadband that I requested to cancel over 1 month ago.
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport Was a refund for a broadband contract that I cancelled in April and have sent bacj the equipment unused. Had 3 live chats and recently was told that an investigation would be concluded in 24hrs and I would reciebe the refund. Really disappointed in the service I've recieved!
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Brian Davidson
(@stumpyuk6) reported
from
Kilmarnock, Scotland
@ThreeUK Contracts up at the end of the month, contacted you 3 times and you can't match offers online. Even when the deal is with 3, through a third party! Don't think customer retention is high on your list #stayloyal #idontthinkso
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Shaun Wilson
(@ShaunW1993) reported
from
Stevenston, Scotland
@ThreeUKSupport messaged a few days ago about my Gran needing help. I decided to help her upgrade on Weds and get new phone delivered. Said she would get it today but a text on the morning to say which hour slot she would expect it. She hasn't received anything yet.
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lucy mcghee 🏴🇪🇺
(@luluphooey) reported
from
Troon, Scotland
@ThreeUK the 4G service in glasgow is terrible
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Robert Jelley
(@boab400) reported
from
Ayrshire, Scotland
So, another day trying to cancel within my cooling off period on the phone with @ThreeUKSupport. Not enough staff to answer calls within 40 minutes yesterday. No one answering tweets
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Burton
(@madebyburton) reported
@TeaKayB @ThreeUK What a terrible service.
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Char
(@Charhunt64) reported
@ThreeUKSupport Every evening we lose signal and can't finish a film and it never gets fixed. We get fobbed off everytime
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Claire Bowdler
(@cbstar82) reported
@ThreeUKSupport I got told I was due compensation for poor service and took money from my bank today! I not impressed with this at all!
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Amie xxxxx
(@amieday123) reported
@ThreeUKSupport I would be happy to share the full postcode on a dm but not for the whole of Twitter to see! My Dad’s signal is non existent & as I said in my original message we have tried dealing with 3 men but they have either hung up or promised to call back & didn’t.
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Tom⇒maths AMIMA!
(@TeaKayB) reported
@HilaryMcGowan @ThreeUK Unfortunately not! It's a personal one which has been consistently poor. It's utterly unusable, yet they keep telling me it's fine. The 3rd person I spoke to on the phone today admitted there were long-standing network problems in my area, but the 4th went back to denying it.
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Tom⇒maths AMIMA!
(@TeaKayB) reported
@madebyburton @ThreeUK It's awful. Strange thing is, my mobile service is with Smarty (a subsidiary of Three) and I've had no problems with it at all.
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Amie xxxxx
(@amieday123) reported
@Ofcom @ThreeUKSupport I have now spoken to 3 people at three & have either been cut off by the call handlers or hung up on. We now have 2 contracts which are totally useless, as we are not receiving the service we are paying for. We have now dealt with Dave, Sam & Rohan #rude
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Burton
(@madebyburton) reported
@TeaKayB @ThreeUK Are they intentionally slowing down your service?
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Sean Collindridge
(@SLCollindridge) reported
from
Huddersfield, England
@ThreeUKSupport At the beginning of lockdown 1.0 I locked my aim and needed a new PUK code. Roll on almost a year and my phone miraculously has WiFi but not phone or data. I've bought an upgrade and would like to unlock my new SIM. I've tried calling and nowt works. Help???
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PiotrM 🔴⚪️🔴
(@Piotr73829739) reported
@ThreeUKSupport But what am I supposed to explain? I didn't get a new device from you. How can I send something I've never received.