3 (Three) Outage Report in Troon, South Ayrshire, Scotland
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Troon, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Troon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Troon, Scotland
Latest outage, problems and issue reports in Troon and nearby locations:
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Kirsty Macgregor
(@macdivaofficial) reported
from
Irvine, Scotland
@ThreeUK signal is terrible 😫😫😫😫😫 been trying to pay my phone bill for ages !
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Samantha Jane 🌕
(@sammiejane_9) reported
from
Galston, Scotland
@ThreeUKSupport It’s been over a year now. The Three store in Glasgow told me to turn off my 4G as the signal from Three couldn’t cope with demand. I get the upgrades but 12 months of issues I’m afraid I’ve had enough.
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport Was a refund for a broadband contract that I cancelled in April and have sent bacj the equipment unused. Had 3 live chats and recently was told that an investigation would be concluded in 24hrs and I would reciebe the refund. Really disappointed in the service I've recieved!
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Shaun Wilson
(@ShaunW1993) reported
from
Stevenston, Scotland
@ThreeUKSupport messaged a few days ago about my Gran needing help. I decided to help her upgrade on Weds and get new phone delivered. Said she would get it today but a text on the morning to say which hour slot she would expect it. She hasn't received anything yet.
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Brian Davidson
(@stumpyuk6) reported
from
Kilmarnock, Scotland
@ThreeUK Contracts up at the end of the month, contacted you 3 times and you can't match offers online. Even when the deal is with 3, through a third party! Don't think customer retention is high on your list #stayloyal #idontthinkso
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lucy mcghee 🏴🇪🇺
(@luluphooey) reported
from
Troon, Scotland
@ThreeUK the 4G service in glasgow is terrible
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport I don't have the tracking number but I have now received an email to say I owe £33 on a number I don't recognise which I assume is the broadband that I requested to cancel over 1 month ago.
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vivianne sutherland
(@missviv_s) reported
from
Ayrshire, Scotland
@ThreeUKSupport This does not help as i still require a 16 digit voucher code & there is none printed on my receipt.
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weeyin13(JenJen)
(@weeyin13) reported
from
Troon, Scotland
@ThreeUKSupport is there a problem in the KA10 area as 4g is running at snails 🐌 pace...which is really unusual 🤔 😕 😳 😭😭
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport Ordered on 27th March online and been trying to cancel as soon as the modem was recieved which was a few days later. Been waiting for a pre paid ebvelope to send it back and now concerned that the money is going to come out before I recieve this and will be out of pocket
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Carl.
(@TisMeCarl) reported
from
Ayrshire, Scotland
@ThreeUKSupport That’s the first time I’ve gotten through to the UK 🇬🇧 call centre on @ThreeUK. What an experience (a bad one). Would try again to chat to someone offshore where they’re helpful. This guy was a joke. So pissed off, got a PAC code.
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Robert Jelley
(@boab400) reported
from
Ayrshire, Scotland
So, another day trying to cancel within my cooling off period on the phone with @ThreeUKSupport. Not enough staff to answer calls within 40 minutes yesterday. No one answering tweets
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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PatMac Radio UK
(@PatmacU) reported
@ThreeUK you guys have suspended my service for more than 18 hours now.. I don't owe you any money.. but I'm not getting service.. I can't even get to your customer service.. I was told how lame you guys operate but I didn't listen.. smh
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Alexander Robinson
(@atlr) reported
Hi @ThreeUKSupport. I have a number of lines which are not working on my biz a/c. I called your biz support line and was told that there is an outage; that there are no online updates; and that you don't know when it will be fixed. Can your twitter support team be more helpful?
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WHERE name IN ('Xeno', 'Xerapin', 'Dave')
(@Xeno6667) reported
Hey @ThreeUK Picked up one of your MiFi device thingies, was told it would work on arrival. It's been sat waiting for activation now for over an hour. How long should this take? Currently says "Internet Disconnected", it has strong signal. Just .. waiting now..
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Chad
(@chadissacclark) reported
@adamboultonTABB @VodafoneGroup I had the exact same thing happen with Three. Advised no outstanding charges then sent me a £623.71 bill via a Debt Collector. Once my Broadband runs out with them I’ll never go back, absolute robbers, liars and cheats. @ThreeUK 🫠🫠🫠
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𝐓𝐡𝐞 𝐊𝐚𝐧𝐠 𝐃𝐲𝐧𝐚𝐬𝐭𝐲
(@cap10sMjolnir) reported
@ThreeUKSupport They couldn't help either, they just said it could take up to another 48 hours so I'm not sure what I'm supposed to do in the meantime
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Emma
(@messy1989) reported
@tomgstott @ThreeUK @O2 Appreciate the feedback, luckily for us O2 the signal for o2 is pretty decent around here.
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D
(@KerrNFL) reported
@threeuksupport Just DM’d you guys, having an issue upgrading. Could you help?
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Linda Black
(@Noseyoldbisum) reported
@ThreeUKSupport From O2 to 3, new contract. You will receive a £250 cashback email after 45 days and payment of 1st bill. Nothing!Not one agent could tell me why. Customer service told me definitely today by end of business - LIES. Wait 5 working days so we can fob you off a bit longer. ENOUGH!!
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Linda Black
(@Noseyoldbisum) reported
@ThreeUK How about winning some actual customer service from your Indian call centre agents that doesn't involve fobbing off, lying, and cutting customers off when they get bored or have no answers? That would be a highly successful competition!
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Sarah
(@sarahblaber) reported
@ThreeUKSupport Hi I would like to follow up on a phone call as the call handler didn’t really help, we just went round in circles and I would like an update on the Fraudulent use of my details with Three… thanks!