3 (Three) Outage Report in Troon, South Ayrshire, Scotland
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Troon, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Troon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Troon, Scotland
Latest outage, problems and issue reports in Troon and nearby locations:
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport Was a refund for a broadband contract that I cancelled in April and have sent bacj the equipment unused. Had 3 live chats and recently was told that an investigation would be concluded in 24hrs and I would reciebe the refund. Really disappointed in the service I've recieved!
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Shaun Wilson
(@ShaunW1993) reported
from
Stevenston, Scotland
@ThreeUKSupport messaged a few days ago about my Gran needing help. I decided to help her upgrade on Weds and get new phone delivered. Said she would get it today but a text on the morning to say which hour slot she would expect it. She hasn't received anything yet.
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Samantha Jane 🌕
(@sammiejane_9) reported
from
Galston, Scotland
@ThreeUKSupport It’s been over a year now. The Three store in Glasgow told me to turn off my 4G as the signal from Three couldn’t cope with demand. I get the upgrades but 12 months of issues I’m afraid I’ve had enough.
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lucy mcghee 🏴🇪🇺
(@luluphooey) reported
from
Troon, Scotland
@ThreeUK the 4G service in glasgow is terrible
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Robert Jelley
(@boab400) reported
from
Ayrshire, Scotland
So, another day trying to cancel within my cooling off period on the phone with @ThreeUKSupport. Not enough staff to answer calls within 40 minutes yesterday. No one answering tweets
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport I don't have the tracking number but I have now received an email to say I owe £33 on a number I don't recognise which I assume is the broadband that I requested to cancel over 1 month ago.
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vivianne sutherland
(@missviv_s) reported
from
Ayrshire, Scotland
@ThreeUKSupport This does not help as i still require a 16 digit voucher code & there is none printed on my receipt.
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Brian Davidson
(@stumpyuk6) reported
from
Kilmarnock, Scotland
@ThreeUK Contracts up at the end of the month, contacted you 3 times and you can't match offers online. Even when the deal is with 3, through a third party! Don't think customer retention is high on your list #stayloyal #idontthinkso
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Carl.
(@TisMeCarl) reported
from
Ayrshire, Scotland
@ThreeUKSupport That’s the first time I’ve gotten through to the UK 🇬🇧 call centre on @ThreeUK. What an experience (a bad one). Would try again to chat to someone offshore where they’re helpful. This guy was a joke. So pissed off, got a PAC code.
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Kirsty Macgregor
(@macdivaofficial) reported
from
Irvine, Scotland
@ThreeUK signal is terrible 😫😫😫😫😫 been trying to pay my phone bill for ages !
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport Ordered on 27th March online and been trying to cancel as soon as the modem was recieved which was a few days later. Been waiting for a pre paid ebvelope to send it back and now concerned that the money is going to come out before I recieve this and will be out of pocket
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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ᕲᖇᘿᘺ 🍁🍂🍃
(@drew_wwwwd) reported
@jmstern84 @ThreeUK @ThreeUKSupport When I “spoke” to Three on Saturday via chat they first said there was not issue, then that there was one which could take up to 7 days to rectify (but that they didn’t actually know what the issue was!)
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Shanel Baldock
(@wvk8572sv2) reported
@ThreeUK had no service in my area for 3 days now 😩please do better
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BaldTrooper
(@BaldTrooper) reported
@ThreeUKSupport when are you updating phone plans to support smartwatch calling please, specifically the Samsung watch 5 range.
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Peter Milne
(@Peter_Milne) reported
@ThreeUKSupport major issues at AB420PP. About 10th this month. Why can’t you fix this permanently?
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ᕲᖇᘿᘺ 🍁🍂🍃
(@drew_wwwwd) reported
Two days of little to no @ThreeUK 4g or broadband signal at home and in the surrounding area, and two days of little to no acknowledgment or communication from @ThreeUKSupport No point contacting their engineers as they don’t know what is going on.
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Ogglebox
(@OggleboxMatilda) reported
@ThreeUKSupport I’d be very interested to know how your advisors are able to take personal information, talk about a problem & give false information and then not save a record of the conversation? Huge GDPR concern. Thankfully I saved the transcript.
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Iain prentice
(@evil_scotsman97) reported
@ThreeUKSupport is your website having issues right now? every time i log in it says We're having some problems.
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Mike hunt
(@xJayxR3) reported
@ThreeUK absolutely diabolical customer service I have experienced. Very unhelpful to sort anything out and been going around in circles with the issue with no clear resolution. Customer complaints team are unhelpful. Advise to stay away. Ombudsman will be contacted.
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Waffle
(@iWantNotToWant) reported
@ThreeUK do your PAYG plans support iPhone visual voicemail?
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Monica Harris
(@MonicaH04241398) reported
@ThreeUKSupport @ThreeUK the stability of my router is still terrible and no one’s doing anything about it, the customer service seems just as unreliable as the connection - no one’s done anything to help! Still!