3 (Three) Outage Report in Troon, South Ayrshire, Scotland
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Troon, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Troon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Troon, Scotland
Latest outage, problems and issue reports in Troon and nearby locations:
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport Was a refund for a broadband contract that I cancelled in April and have sent bacj the equipment unused. Had 3 live chats and recently was told that an investigation would be concluded in 24hrs and I would reciebe the refund. Really disappointed in the service I've recieved!
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport I don't have the tracking number but I have now received an email to say I owe £33 on a number I don't recognise which I assume is the broadband that I requested to cancel over 1 month ago.
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vivianne sutherland
(@missviv_s) reported
from
Ayrshire, Scotland
@ThreeUKSupport This does not help as i still require a 16 digit voucher code & there is none printed on my receipt.
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Samantha Jane 🌕
(@sammiejane_9) reported
from
Galston, Scotland
@ThreeUKSupport It’s been over a year now. The Three store in Glasgow told me to turn off my 4G as the signal from Three couldn’t cope with demand. I get the upgrades but 12 months of issues I’m afraid I’ve had enough.
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Kirsty Macgregor
(@macdivaofficial) reported
from
Irvine, Scotland
@ThreeUK signal is terrible 😫😫😫😫😫 been trying to pay my phone bill for ages !
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weeyin13(JenJen)
(@weeyin13) reported
from
Troon, Scotland
@ThreeUKSupport is there a problem in the KA10 area as 4g is running at snails 🐌 pace...which is really unusual 🤔 😕 😳 😭😭
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport Ordered on 27th March online and been trying to cancel as soon as the modem was recieved which was a few days later. Been waiting for a pre paid ebvelope to send it back and now concerned that the money is going to come out before I recieve this and will be out of pocket
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Carl.
(@TisMeCarl) reported
from
Ayrshire, Scotland
@ThreeUKSupport That’s the first time I’ve gotten through to the UK 🇬🇧 call centre on @ThreeUK. What an experience (a bad one). Would try again to chat to someone offshore where they’re helpful. This guy was a joke. So pissed off, got a PAC code.
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lucy mcghee 🏴🇪🇺
(@luluphooey) reported
from
Troon, Scotland
@ThreeUK the 4G service in glasgow is terrible
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Shaun Wilson
(@ShaunW1993) reported
from
Stevenston, Scotland
@ThreeUKSupport messaged a few days ago about my Gran needing help. I decided to help her upgrade on Weds and get new phone delivered. Said she would get it today but a text on the morning to say which hour slot she would expect it. She hasn't received anything yet.
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Brian Davidson
(@stumpyuk6) reported
from
Kilmarnock, Scotland
@ThreeUK Contracts up at the end of the month, contacted you 3 times and you can't match offers online. Even when the deal is with 3, through a third party! Don't think customer retention is high on your list #stayloyal #idontthinkso
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Robert Jelley
(@boab400) reported
from
Ayrshire, Scotland
So, another day trying to cancel within my cooling off period on the phone with @ThreeUKSupport. Not enough staff to answer calls within 40 minutes yesterday. No one answering tweets
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Woody 💙NHS🇪🇺🇮🇪 SYorks #FB #ProEU #ReJoin #BLM
(@TheWoodPeckerEU) reported
@AlanHenry2018 @peterkarlw @ThreeUK Go to his page, then you can either take the time to go down his TL and once you see one to report, click on the three dots on top right corner and choose report, then you'll get chance to report another 4 with it 👍🏼
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Jenny Judova
(@JennyJudova) reported
@ThreeUKSupport I have absolutely no idea. But if you have user researchers I am happy to offer my time to be interviewed by a user researcher if this helps sort out the absolute disconnect between your app and website. It’s an awful user experience.
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Bruce Wiggins
(@BruceWiggins) reported
@ThreeUKSupport There are the following errors. Whoops, something went wrong. Please try again. MY3-CHANGE-EMAIL-RESPONSE-ERROR
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Noël
(@itsnoel) reported
@ThreeUK hi team. I need some help on where to go. I have 3 contacts with you. Mine and 2 more in pay for. It seems impossible for me to manage all three on 3 easily other than using 3 separate handsets or logging in and out? Is there a better way as 1 contact has come to end
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Lauren
(@laurenc04ties) reported
@ThreeUKSupport thanks for getting back to me, but i rang your customer service and have sorted the issue:)
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Kenneth
(@KennethW1lson) reported
@ThreeUK @ThreeUKSupport Told last Monday 1st of February that the mast repairs would be complete and told we would have speeds like never before! Very true, speeds worse 1mbs!!!!!! In all 4 mobile phone sims and our broadband router sim, calls and text working, data is the problem, unacceptable!!!!!
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Barry babtist
(@BabtistBarry) reported
@ThreeUKSupport It always says try later,I just got off a live-chat and was offered no solution.was told to contact manufacturers of my phone. The network is slow in all my handsets.
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hootie1233
(@hootie1233) reported
@ThreeUK Wow these huawei mifi devices are a pile of crap. How you think these are a replacement for internet is beyond a joke. I ordered a month contract to cover me until sky fit my proper broadband. This device is not fit for purpose.
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The MacMaster
(@MacmasterThe) reported
@ThreeUKSupport Been an issue for the last 3 years.
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Bruce Wiggins
(@BruceWiggins) reported
@ThreeUK could you help. Unable to access my three bills/account. Reset password doesn't work!