3 (Three) Outage Report in Troon, South Ayrshire, Scotland
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Troon, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Troon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 27: Problems at 3 (Three)
3 (Three) is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Troon, Scotland
Latest outage, problems and issue reports in Troon and nearby locations:
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport I don't have the tracking number but I have now received an email to say I owe £33 on a number I don't recognise which I assume is the broadband that I requested to cancel over 1 month ago.
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vivianne sutherland
(@missviv_s) reported
from
Ayrshire, Scotland
@ThreeUKSupport This does not help as i still require a 16 digit voucher code & there is none printed on my receipt.
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Samantha Jane 🌕
(@sammiejane_9) reported
from
Galston, Scotland
@ThreeUKSupport It’s been over a year now. The Three store in Glasgow told me to turn off my 4G as the signal from Three couldn’t cope with demand. I get the upgrades but 12 months of issues I’m afraid I’ve had enough.
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Shaun Wilson
(@ShaunW1993) reported
from
Stevenston, Scotland
@ThreeUKSupport messaged a few days ago about my Gran needing help. I decided to help her upgrade on Weds and get new phone delivered. Said she would get it today but a text on the morning to say which hour slot she would expect it. She hasn't received anything yet.
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Angela McTaggart
(@AngelaMcT_0510) reported
from
Mossblown, Scotland
@ThreeUKSupport is there an issue with your systems? Can't log into my3 to pay bill tried calling 333 can't find my account tried again said error with system and call was cut off.
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Brian Davidson
(@stumpyuk6) reported
from
Kilmarnock, Scotland
@ThreeUK Contracts up at the end of the month, contacted you 3 times and you can't match offers online. Even when the deal is with 3, through a third party! Don't think customer retention is high on your list #stayloyal #idontthinkso
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport Was a refund for a broadband contract that I cancelled in April and have sent bacj the equipment unused. Had 3 live chats and recently was told that an investigation would be concluded in 24hrs and I would reciebe the refund. Really disappointed in the service I've recieved!
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport Ordered on 27th March online and been trying to cancel as soon as the modem was recieved which was a few days later. Been waiting for a pre paid ebvelope to send it back and now concerned that the money is going to come out before I recieve this and will be out of pocket
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weeyin13(JenJen)
(@weeyin13) reported
from
Troon, Scotland
@ThreeUK Hi any chance of a network check for KA10 6BQ...4g on but going no where...really really frustrating...please help...thanks
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weeyin13(JenJen)
(@weeyin13) reported
from
Troon, Scotland
@ThreeUKSupport is there a problem in the KA10 area as 4g is running at snails 🐌 pace...which is really unusual 🤔 😕 😳 😭😭
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Robert Jelley
(@boab400) reported
from
Ayrshire, Scotland
So, another day trying to cancel within my cooling off period on the phone with @ThreeUKSupport. Not enough staff to answer calls within 40 minutes yesterday. No one answering tweets
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lucy mcghee 🏴🇪🇺
(@luluphooey) reported
from
Troon, Scotland
@ThreeUK the 4G service in glasgow is terrible
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Kirsty Macgregor
(@macdivaofficial) reported
from
Irvine, Scotland
@ThreeUK signal is terrible 😫😫😫😫😫 been trying to pay my phone bill for ages !
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Carl.
(@TisMeCarl) reported
from
Ayrshire, Scotland
@ThreeUKSupport That’s the first time I’ve gotten through to the UK 🇬🇧 call centre on @ThreeUK. What an experience (a bad one). Would try again to chat to someone offshore where they’re helpful. This guy was a joke. So pissed off, got a PAC code.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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✌Bruce Wells⚽
(@bruceywells) reported
from
Walker Gate, England
@ThreeUKSupport why is my phone signal so bad today all of a sudden? Please help
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Fred Bambridge
(@frdbmbrdg) reported
Hello @ThreeUK I've lost my SIM while abroad. Help 🥺
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Julie.nuttall
(@julienuttalll) reported
@ThreeUK I am still having issues with my signal in the area this is now day 3….. I hope you are refunding people
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Gemma Moore
(@Gemmz28) reported
My iPhone died last night, my whole life is on it. Thanks to @ThreeUKSupport for cancelling my sim as I'm abroad so I can't get download my apps on my crap android phone as security comes via sms, thats so helpfully brilliant. Sat at a repair shop but not holding out much hope.
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Jason
(@Jason1112345) reported
Just joined @ThreeUK on a sim only contract Will be cancelling it later today. Signal is non existent
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NFFC
(@stonbank) reported
5 days into a new @O2 phone account after spending 8 years with @ThreeUK and I can’t believe how poor their customer service is. No live chat. No phone number where they allow you to wait. Crap. Will be taking out the 14 day cancellation out tomorrow
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joordann x
(@joordx__) reported
@ThreeUKSupport I’ve not had signal for over 24 hours, is there an issue?
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DPini
(@DPini) reported
@ThreeUKSupport Well, the coming months turned into years. And every year it was coming at the end of the year. @ThreeUK @ThreeUKSupport do you have any reliable dates on when is eSIM support coming?
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.
(@Jadelan70230728) reported
@ThreeUKSupport I’m having problems with 4G, unable to ring out and no internet. Can you tell me if the network is down please?
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Lee Barnes
(@LeeBarn94833044) reported
@ThreeUKSupport I've done that three times already. So no help at all, I'm leaving. Thanks