3 (Three) Outage Report in Troon, South Ayrshire, Scotland
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Troon, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Troon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Troon, Scotland
Latest outage, problems and issue reports in Troon and nearby locations:
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weeyin13(JenJen)
(@weeyin13) reported
from
Troon, Scotland
@ThreeUKSupport is there a problem in the KA10 area as 4g is running at snails 🐌 pace...which is really unusual 🤔 😕 😳 😭😭
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weeyin13(JenJen)
(@weeyin13) reported
from
Troon, Scotland
@ThreeUK Hi any chance of a network check for KA10 6BQ...4g on but going no where...really really frustrating...please help...thanks
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Carl.
(@TisMeCarl) reported
from
Ayrshire, Scotland
@ThreeUKSupport That’s the first time I’ve gotten through to the UK 🇬🇧 call centre on @ThreeUK. What an experience (a bad one). Would try again to chat to someone offshore where they’re helpful. This guy was a joke. So pissed off, got a PAC code.
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Angela McTaggart
(@AngelaMcT_0510) reported
from
Mossblown, Scotland
@ThreeUKSupport is there an issue with your systems? Can't log into my3 to pay bill tried calling 333 can't find my account tried again said error with system and call was cut off.
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Samantha Jane 🌕
(@sammiejane_9) reported
from
Galston, Scotland
@ThreeUKSupport It’s been over a year now. The Three store in Glasgow told me to turn off my 4G as the signal from Three couldn’t cope with demand. I get the upgrades but 12 months of issues I’m afraid I’ve had enough.
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lucy mcghee 🏴🇪🇺
(@luluphooey) reported
from
Troon, Scotland
@ThreeUK the 4G service in glasgow is terrible
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Kirsty Macgregor
(@macdivaofficial) reported
from
Irvine, Scotland
@ThreeUK signal is terrible 😫😫😫😫😫 been trying to pay my phone bill for ages !
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Robert Jelley
(@boab400) reported
from
Ayrshire, Scotland
So, another day trying to cancel within my cooling off period on the phone with @ThreeUKSupport. Not enough staff to answer calls within 40 minutes yesterday. No one answering tweets
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport Ordered on 27th March online and been trying to cancel as soon as the modem was recieved which was a few days later. Been waiting for a pre paid ebvelope to send it back and now concerned that the money is going to come out before I recieve this and will be out of pocket
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport Was a refund for a broadband contract that I cancelled in April and have sent bacj the equipment unused. Had 3 live chats and recently was told that an investigation would be concluded in 24hrs and I would reciebe the refund. Really disappointed in the service I've recieved!
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vivianne sutherland
(@missviv_s) reported
from
Ayrshire, Scotland
@ThreeUKSupport This does not help as i still require a 16 digit voucher code & there is none printed on my receipt.
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Brian Davidson
(@stumpyuk6) reported
from
Kilmarnock, Scotland
@ThreeUK Contracts up at the end of the month, contacted you 3 times and you can't match offers online. Even when the deal is with 3, through a third party! Don't think customer retention is high on your list #stayloyal #idontthinkso
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Shaun Wilson
(@ShaunW1993) reported
from
Stevenston, Scotland
@ThreeUKSupport messaged a few days ago about my Gran needing help. I decided to help her upgrade on Weds and get new phone delivered. Said she would get it today but a text on the morning to say which hour slot she would expect it. She hasn't received anything yet.
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport I don't have the tracking number but I have now received an email to say I owe £33 on a number I don't recognise which I assume is the broadband that I requested to cancel over 1 month ago.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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GixxerDrei
(@Drei6699) reported
@ThreeUKSupport @aaronbrockhurst Apparently this is a known issue on their side, the system somehow de-registers your number. Could be due to a contract renew or whatever. In order to fix it, you need to register your number with them. You should get a SMS with a new one time password that you can use to login.
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Geekeh
(@geekeh) reported
(1/4) @ThreeUKSupport We just had a brief power cut here (the power was back in approx 20 minutes), what was extremely worrying was that I simultaneously lost my mobile signal (I assume the local tower lost power) I couldn't get a signal not roaming, not 2G.
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neville deighton
(@bignevyd) reported
@ThreeUKSupport I don't see what the problem is I don't need to speak to anyone I've already spoke to people several times and I've saved all the screenshot as evidence. Why has it taken 2 months and still nothing
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Niicola'*
(@Niicola745) reported
@ThreeUKSupport It's a long story really not enough letters allowed in one post! That's why I'm wanting a manager to call me because the lack of customer service I've received yesterday and today.
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eleisha
(@expxf) reported
@threeuk think it’s okay to leave their customers without service for 24 hours, and the “work” they’ve done to “improve the service” has done precisely **** all. I’m better off and still expected to pay each month. £55 a month for the last 10/11 months for nothing
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Jessica Murphy
(@jessmurphy84) reported
@ThreeUKSupport Anyone had any issues with connection? Works fine but then you get told to sign in? You have to keep switching your device on and off to reconnect? Three?
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Geekeh
(@geekeh) reported
(2/4) @ThreeUKSupport I've never before experienced a power cut where I couldn't tether my laptop to my phone to get online, or researching what was going on on my phone. If I'd needed to I wouldn't have been able to call emergency services.
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Chris Lawlor DJ
(@DJChrisLawlor) reported
@ThreeUKSupport I want a call with someone who carries some authority. Sick of speaking to people that talk down to me, don't listen amd also don't read what has been spoken about on numerous previous calls
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Raj Shoker #IStandWithFarmers
(@ShokerRajdip) reported
Been with @ThreeUK for 10+ years and honestly its disgusting how their staff talks to loyal customers with a rude and disrespectful tone and that too in a pandemic. Honestly if you guys don’t want to deal with customers issues then you might as well tell us. Disappointing.
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Graham 👕🐝 💯
(@gkmcfc) reported
@ThreeUK suggestions on how to improve my signal at home? It’s the worst I’ve ever experienced. Calls constantly cutting off.