3 (Three) Outage Report in Troon, South Ayrshire, Scotland
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Troon, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Troon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (42%)
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Total Blackout (37%)
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Phone (12%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Troon, Scotland
Latest outage, problems and issue reports in Troon and nearby locations:
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Bobby Bumstead
(@BumsteadBobby) reported
from
Ardeer Square, Scotland
@soulrelocation @ThreeUK I'm experiencing the same problem , their signal has been getting steadily worse for the past year, areas that were fine before are now dead zones honestly thinking about changing network
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Robert Jelley
(@boab400) reported
from
Ayrshire, Scotland
So, another day trying to cancel within my cooling off period on the phone with @ThreeUKSupport. Not enough staff to answer calls within 40 minutes yesterday. No one answering tweets
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Chris Coombs
(@CoombsieUK) reported
from
Kilwinning, Scotland
@ThreeUK wow your lack of customer service is beyond explanation. Advise someone they can leave for no cost on the 29th when they contact you on the 28th they are advised there is no cancellation fee BUT you need to pay 2 month plus 10 days #entrapment
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport I don't have the tracking number but I have now received an email to say I owe £33 on a number I don't recognise which I assume is the broadband that I requested to cancel over 1 month ago.
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Brian Davidson
(@stumpyuk6) reported
from
Kilmarnock, Scotland
@ThreeUK Contracts up at the end of the month, contacted you 3 times and you can't match offers online. Even when the deal is with 3, through a third party! Don't think customer retention is high on your list #stayloyal #idontthinkso
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Shaun Wilson
(@ShaunW1993) reported
from
Stevenston, Scotland
@ThreeUKSupport messaged a few days ago about my Gran needing help. I decided to help her upgrade on Weds and get new phone delivered. Said she would get it today but a text on the morning to say which hour slot she would expect it. She hasn't received anything yet.
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport Was a refund for a broadband contract that I cancelled in April and have sent bacj the equipment unused. Had 3 live chats and recently was told that an investigation would be concluded in 24hrs and I would reciebe the refund. Really disappointed in the service I've recieved!
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Angela McTaggart
(@AngelaMcT_0510) reported
from
Mossblown, Scotland
@ThreeUKSupport is there an issue with your systems? Can't log into my3 to pay bill tried calling 333 can't find my account tried again said error with system and call was cut off.
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport Ordered on 27th March online and been trying to cancel as soon as the modem was recieved which was a few days later. Been waiting for a pre paid ebvelope to send it back and now concerned that the money is going to come out before I recieve this and will be out of pocket
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vivianne sutherland
(@missviv_s) reported
from
Ayrshire, Scotland
@ThreeUKSupport This does not help as i still require a 16 digit voucher code & there is none printed on my receipt.
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Kirsty Macgregor
(@macdivaofficial) reported
from
Irvine, Scotland
@ThreeUK signal is terrible 😫😫😫😫😫 been trying to pay my phone bill for ages !
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weeyin13(JenJen)
(@weeyin13) reported
from
Troon, Scotland
@ThreeUKSupport is there a problem in the KA10 area as 4g is running at snails 🐌 pace...which is really unusual 🤔 😕 😳 😭😭
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weeyin13(JenJen)
(@weeyin13) reported
from
Troon, Scotland
@ThreeUK Hi any chance of a network check for KA10 6BQ...4g on but going no where...really really frustrating...please help...thanks
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lucy mcghee 🏴🇪🇺
(@luluphooey) reported
from
Troon, Scotland
@ThreeUK the 4G service in glasgow is terrible
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Samantha Jane 🌕
(@sammiejane_9) reported
from
Galston, Scotland
@ThreeUKSupport It’s been over a year now. The Three store in Glasgow told me to turn off my 4G as the signal from Three couldn’t cope with demand. I get the upgrades but 12 months of issues I’m afraid I’ve had enough.
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Lynn 🏴
(@LynnMcMillan123) reported
from
Kilmarnock, Scotland
Thankyoooou @ThreeUK I was thinking about leaving as the best price pm for iPhone 13 was £56 but you managed to get it down to £38 pm. Loyalty can pay 👏🏼
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Carl.
(@TisMeCarl) reported
from
Ayrshire, Scotland
@ThreeUKSupport That’s the first time I’ve gotten through to the UK 🇬🇧 call centre on @ThreeUK. What an experience (a bad one). Would try again to chat to someone offshore where they’re helpful. This guy was a joke. So pissed off, got a PAC code.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Rdm Property Care (Rory mccallion )
(@RdmProperty) reported
@ThreeUK . Hello @ThreeUK . I am trying to upgrade my phone with you. But having trouble doing it online. Could you help please
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☀️🎀 𝒞𝒶𝓉 🎀☀️
(@CatMonnington) reported
@ThreeUKSupport hi last month you promised me you would credit back my £20 go roam charges but this month you have not! Please can someone help ?
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Исмаил адам 📿
(@ISMAIL2326) reported
@VOXI_UK I’m not with Vodafone I’m with @ThreeUKSupport it’s time to leave them as reception is totally crap 💯and move to #voxi
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Isla Campbell Lupton
(@islacl) reported
@VonnSand @ThreeUK It’s the volume of use/attempted use of mobile data at the big events. At a big stadium gig I was at recently in Glasgow there was no signal there at all. Makes it very challenging staying safe.
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Dave
(@DMSTFC) reported
@ThreeUK Twice this week you have suspended my account, stating sudden high usage! I have made 2 calls and used approx 500mb of data. I was assured it would be resumed this morning. But no! Fed up and off to a new network.
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𝔾𝕝𝕖𝕟 ℝ𝕖𝕖𝕧𝕖𝕤
(@Techy_Marvel) reported
@AirtimeRewards hello. I’m just about to delete the app because you don’t support @SMARTYMobileUK which is part of @ThreeUK. Disappointing as I have £11 sitting there I can’t access! What a waste
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Yair Perez
(@YairPer88841518) reported
@ThreeUK You should send the rewards to promised to people when takjng contracts. You will be reported to trading standards for misseling contract with fake offers. AVOID THIS COMPANY, IT IS ALL LIES TO ATTRACT CUSTOMERS AS THEIR NETWORK IS THE WORSE
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Mandi
(@chocoholic1965) reported
@ThreeUKSupport It’s a total nightmare. Left hand just didn’t know what the right hand was doing & still no number. I would never recommend your company to anyone & will be terminating all three of my contacts at the earliest date I can
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John Turner
(@JohnTurner2021) reported
@cliquetrack @ThreeUK It was great until they did the 5G rollout round here, then it turned to crap. It's almost as though they throttle it. But they wouldn't do that to encourage their customers onto their new all singing all dancing & more expensive 5G packages,would they?
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Milo
(@MiloShropshire) reported
@SelwynGreen2 Never made it that far thanks to @ThreeUK and their ****** up business plans. I’ve had to come back to the hotel to use Wi-Fi because they don’t have an app or have properly separated business and normal users - *****