3 (Three) Outage Report in Troon, South Ayrshire, Scotland
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Troon, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Troon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (49%)
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Total Blackout (22%)
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Phone (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Troon, Scotland
Latest outage, problems and issue reports in Troon and nearby locations:
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Carl.
(@TisMeCarl) reported
from
Ayrshire, Scotland
@ThreeUKSupport That’s the first time I’ve gotten through to the UK 🇬🇧 call centre on @ThreeUK. What an experience (a bad one). Would try again to chat to someone offshore where they’re helpful. This guy was a joke. So pissed off, got a PAC code.
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Shaun Wilson
(@ShaunW1993) reported
from
Stevenston, Scotland
@ThreeUKSupport messaged a few days ago about my Gran needing help. I decided to help her upgrade on Weds and get new phone delivered. Said she would get it today but a text on the morning to say which hour slot she would expect it. She hasn't received anything yet.
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Robert Jelley
(@boab400) reported
from
Ayrshire, Scotland
So, another day trying to cancel within my cooling off period on the phone with @ThreeUKSupport. Not enough staff to answer calls within 40 minutes yesterday. No one answering tweets
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lucy mcghee 🏴🇪🇺
(@luluphooey) reported
from
Troon, Scotland
@ThreeUK the 4G service in glasgow is terrible
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Brian Davidson
(@stumpyuk6) reported
from
Kilmarnock, Scotland
@ThreeUK Contracts up at the end of the month, contacted you 3 times and you can't match offers online. Even when the deal is with 3, through a third party! Don't think customer retention is high on your list #stayloyal #idontthinkso
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport Ordered on 27th March online and been trying to cancel as soon as the modem was recieved which was a few days later. Been waiting for a pre paid ebvelope to send it back and now concerned that the money is going to come out before I recieve this and will be out of pocket
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Samantha Jane 🌕
(@sammiejane_9) reported
from
Galston, Scotland
@ThreeUKSupport It’s been over a year now. The Three store in Glasgow told me to turn off my 4G as the signal from Three couldn’t cope with demand. I get the upgrades but 12 months of issues I’m afraid I’ve had enough.
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport Was a refund for a broadband contract that I cancelled in April and have sent bacj the equipment unused. Had 3 live chats and recently was told that an investigation would be concluded in 24hrs and I would reciebe the refund. Really disappointed in the service I've recieved!
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vivianne sutherland
(@missviv_s) reported
from
Ayrshire, Scotland
@ThreeUKSupport This does not help as i still require a 16 digit voucher code & there is none printed on my receipt.
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Kirsty Macgregor
(@macdivaofficial) reported
from
Irvine, Scotland
@ThreeUK signal is terrible 😫😫😫😫😫 been trying to pay my phone bill for ages !
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport I don't have the tracking number but I have now received an email to say I owe £33 on a number I don't recognise which I assume is the broadband that I requested to cancel over 1 month ago.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Nath
(@NathFerguson) reported
@jan2086 @ThreeUK @O2 Exactly I’ve got non existent signal in my town centre and after numerous complaints they don’t seem to care to fix it and now when I complain they just ignore the complaint. They charge enough so they can fix the issue they just choose not to.
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elif hilmioglu🇹🇷🇬🇧
(@elifmiyimben) reported
@ThreeUKSupport Can someone please call me from your customer service and solve this problem ? This is my second question about this.
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Lesley Storm is alive and well.
(@lesley_storm) reported
@ThreeUKSupport Yes. I’m in the U.K. I can’t get the app, because no internet. I’m using a public network at present with my iPad. My phone is no good.
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Dee
(@lajani3) reported
@phillyonskem @ThreeUK It’s funny, @ThreeUK have just charged me double my agreed contract price & refusing to refund me? I’ve been a customer for over 10 yrs. I’m about to cancel my DD & cancel my contract.
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elif hilmioglu🇹🇷🇬🇧
(@elifmiyimben) reported
@ThreeUKSupport I did call your customer service from my husband mobile it also didn’t work. No one I could reach .. yes I can’t make calls and no roaming no internet at all. It’s nightmare. I even can’t use my sat nav.
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Bex
(@Bexmakescakes) reported
Sales call from @ThreeUK offering me a phone deal. I explained (very politely) that as I had been seriously let down by 3 a few years ago, leaving me having to buy a PAYG mobile when heavily pregnant so that I could actually call the hospital because my service at home had 1/2
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Paul Walker
(@PaulWomblevra) reported
@ThreeUKSupport once again Crappy Internet on both phones and both routers, check to see if there is a problem in the area. Internet(eventually ) says no problems. Phone three and get fobbed of with there is a problem in your area. So we will be cancelling phones and internet
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Comment
(@Comment99163255) reported
@MBrunelWalker @ThreeUK Because they have oversold the service resulting in massive capacity issues on your local cell tower.
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torikeogh1978
(@torikeogh1978) reported
@ThreeUKSupport Problem still outstanding - 2 months now. Please just sent me a text or call me.. follow the path and see where the disconnect is.. quite simple no?
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alex
(@alexdalton95) reported
@ThreeUK Am so close to leaving three staff won't help me my Internet is being so slow ring 333 that's just a bloody nightmare I just want someone to come out 😡😡😡😡