3 (Three) Outage Report in Troon, South Ayrshire, Scotland
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Troon, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Troon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Troon, Scotland
Latest outage, problems and issue reports in Troon and nearby locations:
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Samantha Jane 🌕
(@sammiejane_9) reported
from
Galston, Scotland
@ThreeUKSupport It’s been over a year now. The Three store in Glasgow told me to turn off my 4G as the signal from Three couldn’t cope with demand. I get the upgrades but 12 months of issues I’m afraid I’ve had enough.
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Robert Jelley
(@boab400) reported
from
Ayrshire, Scotland
So, another day trying to cancel within my cooling off period on the phone with @ThreeUKSupport. Not enough staff to answer calls within 40 minutes yesterday. No one answering tweets
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Shaun Wilson
(@ShaunW1993) reported
from
Stevenston, Scotland
@ThreeUKSupport messaged a few days ago about my Gran needing help. I decided to help her upgrade on Weds and get new phone delivered. Said she would get it today but a text on the morning to say which hour slot she would expect it. She hasn't received anything yet.
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Brian Davidson
(@stumpyuk6) reported
from
Kilmarnock, Scotland
@ThreeUK Contracts up at the end of the month, contacted you 3 times and you can't match offers online. Even when the deal is with 3, through a third party! Don't think customer retention is high on your list #stayloyal #idontthinkso
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport I don't have the tracking number but I have now received an email to say I owe £33 on a number I don't recognise which I assume is the broadband that I requested to cancel over 1 month ago.
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lucy mcghee 🏴🇪🇺
(@luluphooey) reported
from
Troon, Scotland
@ThreeUK the 4G service in glasgow is terrible
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport Ordered on 27th March online and been trying to cancel as soon as the modem was recieved which was a few days later. Been waiting for a pre paid ebvelope to send it back and now concerned that the money is going to come out before I recieve this and will be out of pocket
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vivianne sutherland
(@missviv_s) reported
from
Ayrshire, Scotland
@ThreeUKSupport This does not help as i still require a 16 digit voucher code & there is none printed on my receipt.
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Carl.
(@TisMeCarl) reported
from
Ayrshire, Scotland
@ThreeUKSupport That’s the first time I’ve gotten through to the UK 🇬🇧 call centre on @ThreeUK. What an experience (a bad one). Would try again to chat to someone offshore where they’re helpful. This guy was a joke. So pissed off, got a PAC code.
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Kirsty Macgregor
(@macdivaofficial) reported
from
Irvine, Scotland
@ThreeUK signal is terrible 😫😫😫😫😫 been trying to pay my phone bill for ages !
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ann
(@Ann86990920) reported
@ThreeUKSupport Useless pathetic company. No signals. Worst customer services. Have no record of online cancellation forms during chat only options in covid. Only allowed 20 minutes customer services during covid. Numerous calls didn't cancel it and want money for no use.
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Lynne Sharrock
(@Lynne_Sharrock) reported
@ThreeUKSupport what is the network issue for NR29 4HZ area please? Just spoken to three customer service (in India) after several days at less than 1Mbps... Nothing works, email, internet, Netflix, Prime...
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Nico Marcenaro
(@NickMarcenaro) reported
@ThreeUKSupport I am having the same issue some other customer complained about. I have full 4g bars but my phone is not connecting to certain websites, or connecting badly. Tested a different sim (O2) all fine, swapped my 3 sim (replacement) same issue. Not the sim nor phone.
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Bats, rats, and alley cats.
(@JeremyHomer) reported
@ThreeUK has been offline for about a month around here - two cell towers serving my area are being 'worked on' and every time I call, I'm quoted "we'll have the issue resolved in the next 7 days". We're on the third set of 7 days, and I'd love to know an actual timeframe
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Nico Marcenaro
(@NickMarcenaro) reported
@ThreeUKSupport Then you definitely have an issue right now. I am at work, different location to my home. And I am having the same issue. Just with your signal. Could you check if some protocols changed for iPhone? Because is not a cache issue since I can access Youtube, Tw etc just fine on wif
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KMA
(@Kie_Andrews) reported
@ThreeUKSupport @ThreeUK does anyone else have constant signal/internet issues with three? It is happening when I’m in London.. no 4/5g or showing but not connecting. In middle of Cambridge … and now in wales just constant. Time for a change ?
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Harry Rogers
(@HarryRog1979) reported
@ThreeUKSupport What a waste of time! Absolutely no help, asked me to go to the place where the I can't use data and then start a chat again. How, I can't use the data. You've already told me its because of heavy usage. Just wait for the service to improve
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Wayne
(@WDC1969) reported
I'm a new customer to @threeuk and not a great start. Sim card was sending and receiving calls from both my Three number and my transferred number, new sim card ordered but in the meantime left with no service. What a great start ...NOT!!!
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Fayyaz
(@Worker68833610) reported
When company revised the targets it's vouchers that we depend on so that the even those 2k-4k matters alot to us but we never get it for eg if we are supposed to get it in the month on January we get it after 3-4 months but again sometimes we don't even get it @ThreeUK
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Cameron Richards
(@CamRichards2004) reported
@ThreeUKSupport Hi, can you tell me why my texts are not sending? My sim is activated and since yesterday I've had problems.