3 (Three) Outage Report in Troon, South Ayrshire, Scotland
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Troon, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Troon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Troon, Scotland
Latest outage, problems and issue reports in Troon and nearby locations:
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport I don't have the tracking number but I have now received an email to say I owe £33 on a number I don't recognise which I assume is the broadband that I requested to cancel over 1 month ago.
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Carl.
(@TisMeCarl) reported
from
Ayrshire, Scotland
@ThreeUKSupport That’s the first time I’ve gotten through to the UK 🇬🇧 call centre on @ThreeUK. What an experience (a bad one). Would try again to chat to someone offshore where they’re helpful. This guy was a joke. So pissed off, got a PAC code.
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport Was a refund for a broadband contract that I cancelled in April and have sent bacj the equipment unused. Had 3 live chats and recently was told that an investigation would be concluded in 24hrs and I would reciebe the refund. Really disappointed in the service I've recieved!
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vivianne sutherland
(@missviv_s) reported
from
Ayrshire, Scotland
@ThreeUKSupport This does not help as i still require a 16 digit voucher code & there is none printed on my receipt.
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport Ordered on 27th March online and been trying to cancel as soon as the modem was recieved which was a few days later. Been waiting for a pre paid ebvelope to send it back and now concerned that the money is going to come out before I recieve this and will be out of pocket
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Robert Jelley
(@boab400) reported
from
Ayrshire, Scotland
So, another day trying to cancel within my cooling off period on the phone with @ThreeUKSupport. Not enough staff to answer calls within 40 minutes yesterday. No one answering tweets
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Samantha Jane 🌕
(@sammiejane_9) reported
from
Galston, Scotland
@ThreeUKSupport It’s been over a year now. The Three store in Glasgow told me to turn off my 4G as the signal from Three couldn’t cope with demand. I get the upgrades but 12 months of issues I’m afraid I’ve had enough.
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lucy mcghee 🏴🇪🇺
(@luluphooey) reported
from
Troon, Scotland
@ThreeUK the 4G service in glasgow is terrible
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Kirsty Macgregor
(@macdivaofficial) reported
from
Irvine, Scotland
@ThreeUK signal is terrible 😫😫😫😫😫 been trying to pay my phone bill for ages !
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Brian Davidson
(@stumpyuk6) reported
from
Kilmarnock, Scotland
@ThreeUK Contracts up at the end of the month, contacted you 3 times and you can't match offers online. Even when the deal is with 3, through a third party! Don't think customer retention is high on your list #stayloyal #idontthinkso
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Shaun Wilson
(@ShaunW1993) reported
from
Stevenston, Scotland
@ThreeUKSupport messaged a few days ago about my Gran needing help. I decided to help her upgrade on Weds and get new phone delivered. Said she would get it today but a text on the morning to say which hour slot she would expect it. She hasn't received anything yet.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Marie McCrory
(@MarieMcCrory1) reported
@ThreeUKSupport No service and trying to work from home at the minute
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Nigel Lewis
(@property_whore) reported
@ThreeUKSupport Trying to sign up for second Hauwei 5G router. But I've hit ded end. Card check system doesn't work on the phone. Is there an alternative?
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Nigel Lewis
(@property_whore) reported
@ThreeUKSupport I actually want to spend money with your but your sign-up service prevents me from doing that. Who designed it? They should be shot!
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Phil Davis
(@ferretd69) reported
@ThreeUK @GadgetsBoy @SamsungUK Doesn't this depend on being on a network that runs 5G. My three phone is lucky if it gets 3G. I'd be happy to make a phone call on the go, let alone play games
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R E B E C C A S I B T H O R P E
(@bexxsibthorpe) reported
@ThreeUKSupport my OH has spent 1.5 hours on phone trying to speak to someone to fix an issue + understand why we were mis-sold a product. Can you get in touch ASAP. This is absurd!
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Joanne Mills
(@joannemillsJM) reported
@ThreeUKSupport Thanks Kirsty. I cancelled mine in December and have received no confirmation but instead numerous calls/texts in relation to the account. Not a happy customer
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Joanne Mills
(@joannemillsJM) reported
@ThreeUKSupport I did not request a PAC or STAC code for either of the two contracts I just wanted to close them both down. They were issued regardless and therefore I continue to be charged
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Johannes Totz
(@johannes_totz) reported
@ThreeUK what magic incantation leads to a human picking up on your customer "support" line behind 333?
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Nigel Lewis
(@property_whore) reported
@ThreeUKSupport I have twice spent 35 minutes on the phone with your colleagues having scripts read at me and no one listening to what I want. Then the service where you are sent to pay nothing via your debit card doesn't work. It's a completely hopeless service.
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HZN AcidicBoyz
(@Tbv_Playz) reported
@ThreeUK I have been having trouble with 4g for months the best I could get before this whole upgrade thing started was 10-20Mbps. Which honestly was fine for what I was doing. But now this upgrade is going on ( and a bit before) I struggle to get even 1Mbps.