3 (Three) Outage Report in Troon, South Ayrshire, Scotland
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Troon, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Troon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Troon, Scotland
Latest outage, problems and issue reports in Troon and nearby locations:
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Robert Jelley
(@boab400) reported
from
Ayrshire, Scotland
So, another day trying to cancel within my cooling off period on the phone with @ThreeUKSupport. Not enough staff to answer calls within 40 minutes yesterday. No one answering tweets
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Chris Coombs
(@CoombsieUK) reported
from
Kilwinning, Scotland
@ThreeUK wow your lack of customer service is beyond explanation. Advise someone they can leave for no cost on the 29th when they contact you on the 28th they are advised there is no cancellation fee BUT you need to pay 2 month plus 10 days #entrapment
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Kirsty Macgregor
(@macdivaofficial) reported
from
Irvine, Scotland
@ThreeUK signal is terrible 😫😫😫😫😫 been trying to pay my phone bill for ages !
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Brian Davidson
(@stumpyuk6) reported
from
Kilmarnock, Scotland
@ThreeUK Contracts up at the end of the month, contacted you 3 times and you can't match offers online. Even when the deal is with 3, through a third party! Don't think customer retention is high on your list #stayloyal #idontthinkso
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Angela McTaggart
(@AngelaMcT_0510) reported
from
Mossblown, Scotland
@ThreeUKSupport is there an issue with your systems? Can't log into my3 to pay bill tried calling 333 can't find my account tried again said error with system and call was cut off.
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Lynn 🏴
(@LynnMcMillan123) reported
from
Kilmarnock, Scotland
Thankyoooou @ThreeUK I was thinking about leaving as the best price pm for iPhone 13 was £56 but you managed to get it down to £38 pm. Loyalty can pay 👏🏼
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport Ordered on 27th March online and been trying to cancel as soon as the modem was recieved which was a few days later. Been waiting for a pre paid ebvelope to send it back and now concerned that the money is going to come out before I recieve this and will be out of pocket
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weeyin13(JenJen)
(@weeyin13) reported
from
Troon, Scotland
@ThreeUKSupport is there a problem in the KA10 area as 4g is running at snails 🐌 pace...which is really unusual 🤔 😕 😳 😭😭
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Shaun Wilson
(@ShaunW1993) reported
from
Stevenston, Scotland
@ThreeUKSupport messaged a few days ago about my Gran needing help. I decided to help her upgrade on Weds and get new phone delivered. Said she would get it today but a text on the morning to say which hour slot she would expect it. She hasn't received anything yet.
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weeyin13(JenJen)
(@weeyin13) reported
from
Troon, Scotland
@ThreeUK Hi any chance of a network check for KA10 6BQ...4g on but going no where...really really frustrating...please help...thanks
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport I don't have the tracking number but I have now received an email to say I owe £33 on a number I don't recognise which I assume is the broadband that I requested to cancel over 1 month ago.
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lucy mcghee 🏴🇪🇺
(@luluphooey) reported
from
Troon, Scotland
@ThreeUK the 4G service in glasgow is terrible
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Carl.
(@TisMeCarl) reported
from
Ayrshire, Scotland
@ThreeUKSupport That’s the first time I’ve gotten through to the UK 🇬🇧 call centre on @ThreeUK. What an experience (a bad one). Would try again to chat to someone offshore where they’re helpful. This guy was a joke. So pissed off, got a PAC code.
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vivianne sutherland
(@missviv_s) reported
from
Ayrshire, Scotland
@ThreeUKSupport This does not help as i still require a 16 digit voucher code & there is none printed on my receipt.
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport Was a refund for a broadband contract that I cancelled in April and have sent bacj the equipment unused. Had 3 live chats and recently was told that an investigation would be concluded in 24hrs and I would reciebe the refund. Really disappointed in the service I've recieved!
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Samantha Jane 🌕
(@sammiejane_9) reported
from
Galston, Scotland
@ThreeUKSupport It’s been over a year now. The Three store in Glasgow told me to turn off my 4G as the signal from Three couldn’t cope with demand. I get the upgrades but 12 months of issues I’m afraid I’ve had enough.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Kenny Wilson
(@KennyWi99634410) reported
@ThreeUKSupport I had a text from three this week stating that there is ongoing works in our post code area, completion was hopefully the 24/11/2021, Internet is still slow today, my neighbour also is experiencing slow speeds.
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Goodman88
(@EgoSpeedoHero) reported
@PedroClarke1 @ThreeUK Three are rolling the dice big time, no plans include free roaming going forward, that’s the main reason 50% of their customer base stayed with them. With the cost of rolling out this 5g their prices Will inevitably go up
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Joleisa Creed
(@CreedJoleisa) reported
@ThreeUKSupport poor internet connection in B23 area for days now! any help? Any word on when the service will resume?
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GrumpyNorthernGeezer
(@northern_grumpy) reported
@wrighty_tweet @ThreeUK Got a Huawei 4G router pro 3 (no 5G where I am). For the last 3 months it’s running at between 1mbps and 5mbps. Unusable. Swapped the sim, swapped the router, spent hours with 3 tech support changing settings, nothing works. This router doesn’t work on 3 architecture…AVOID!
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GrumpyNorthernGeezer
(@northern_grumpy) reported
@ThreeUKSupport @JaszerP …hundreds of technically competent users who have spent hours troubleshooting this device. The upshot is that it is not fit for purpose. My experience is that it runs at 0.5 mbps to 7 mbps at best. 3 technical support are clueless. After 15 years with 3, I ready to leave.
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Dave Akerman
(@daveake) reported
@ThreeUKSupport Speed is still very poor nearly a week later. Around 10Mbps down (used to be 20-30) and only 1Mbps up (used to be about 20). Router reports same signal strength and same band (3) as before.
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FS Esther Taylor RAFAC
(@E_Taylor1208) reported
No end of issues with @ThreeUK since September waiting on my iPhone13 pro but I have finally had my issues cleared up as I had 2 staff members who actually listened to my complaint and made sure they understood it rather than fobbing me off. Thank You!
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Alex 🇬🇧 🇩🇪
(@GreyWolfDesignz) reported
@ThreeUKSupport I've tried the automated number, all I want to do is talk to a human being to discuss the issue - being told I've been sent a text with a link is counter productive, what option do I need to talk to someone?
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Alex 🇬🇧 🇩🇪
(@GreyWolfDesignz) reported
@ThreeUKSupport I've had it since July and when I rang up the awful automated service, it said something about a supercharged thing but that shouldn't matter as it's PAYG. No I was told by the store to go home and contact Three as there was nothing they could do
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CHOPS
(@CHOPS_25) reported
@ThreeUK been a customer for many many years with @threeUK and to be told new customers through a 3rd party can get a better deal shows no loyalty at all, bye 👋🏼