3 (Three) Outage Report in Troon, South Ayrshire, Scotland
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Troon, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Troon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Troon, Scotland
Latest outage, problems and issue reports in Troon and nearby locations:
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Angela McTaggart
(@AngelaMcT_0510) reported
from
Mossblown, Scotland
@ThreeUKSupport is there an issue with your systems? Can't log into my3 to pay bill tried calling 333 can't find my account tried again said error with system and call was cut off.
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport I don't have the tracking number but I have now received an email to say I owe £33 on a number I don't recognise which I assume is the broadband that I requested to cancel over 1 month ago.
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Chris Coombs
(@CoombsieUK) reported
from
Kilwinning, Scotland
@ThreeUK wow your lack of customer service is beyond explanation. Advise someone they can leave for no cost on the 29th when they contact you on the 28th they are advised there is no cancellation fee BUT you need to pay 2 month plus 10 days #entrapment
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Shaun Wilson
(@ShaunW1993) reported
from
Stevenston, Scotland
@ThreeUKSupport messaged a few days ago about my Gran needing help. I decided to help her upgrade on Weds and get new phone delivered. Said she would get it today but a text on the morning to say which hour slot she would expect it. She hasn't received anything yet.
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Robert Jelley
(@boab400) reported
from
Ayrshire, Scotland
So, another day trying to cancel within my cooling off period on the phone with @ThreeUKSupport. Not enough staff to answer calls within 40 minutes yesterday. No one answering tweets
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Samantha Jane 🌕
(@sammiejane_9) reported
from
Galston, Scotland
@ThreeUKSupport It’s been over a year now. The Three store in Glasgow told me to turn off my 4G as the signal from Three couldn’t cope with demand. I get the upgrades but 12 months of issues I’m afraid I’ve had enough.
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vivianne sutherland
(@missviv_s) reported
from
Ayrshire, Scotland
@ThreeUKSupport This does not help as i still require a 16 digit voucher code & there is none printed on my receipt.
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Kirsty Macgregor
(@macdivaofficial) reported
from
Irvine, Scotland
@ThreeUK signal is terrible 😫😫😫😫😫 been trying to pay my phone bill for ages !
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weeyin13(JenJen)
(@weeyin13) reported
from
Troon, Scotland
@ThreeUKSupport is there a problem in the KA10 area as 4g is running at snails 🐌 pace...which is really unusual 🤔 😕 😳 😭😭
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Carl.
(@TisMeCarl) reported
from
Ayrshire, Scotland
@ThreeUKSupport That’s the first time I’ve gotten through to the UK 🇬🇧 call centre on @ThreeUK. What an experience (a bad one). Would try again to chat to someone offshore where they’re helpful. This guy was a joke. So pissed off, got a PAC code.
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Brian Davidson
(@stumpyuk6) reported
from
Kilmarnock, Scotland
@ThreeUK Contracts up at the end of the month, contacted you 3 times and you can't match offers online. Even when the deal is with 3, through a third party! Don't think customer retention is high on your list #stayloyal #idontthinkso
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lucy mcghee 🏴🇪🇺
(@luluphooey) reported
from
Troon, Scotland
@ThreeUK the 4G service in glasgow is terrible
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport Ordered on 27th March online and been trying to cancel as soon as the modem was recieved which was a few days later. Been waiting for a pre paid ebvelope to send it back and now concerned that the money is going to come out before I recieve this and will be out of pocket
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weeyin13(JenJen)
(@weeyin13) reported
from
Troon, Scotland
@ThreeUK Hi any chance of a network check for KA10 6BQ...4g on but going no where...really really frustrating...please help...thanks
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport Was a refund for a broadband contract that I cancelled in April and have sent bacj the equipment unused. Had 3 live chats and recently was told that an investigation would be concluded in 24hrs and I would reciebe the refund. Really disappointed in the service I've recieved!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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FeralChocobo
(@FeralChocobo) reported
@ThreeUKSupport Can't log in to my three account, either via the app or website directly just get "We're having some problems It's not your fault it's ours, please try again later."Tried 3 different devices and 4 browsers
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sam
(@sam_wong88) reported
@ThreeUKSupport Without knowing I have been paying for this higher monthly charge and get poorer service. All this only unravel just now flown abroad and found that my phone is not working.
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Rose
(@RoseEmpower) reported
@BroganShead @ThreeUKSupport Have the code but ticketmaster site is slow and keeps crashing been in queue since 12 was 9th in queue but it’s still trying to connect
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Meii
(@QumeiiMeii) reported
@ThreeUKSupport It’s a new contract, it was working fine the first few weeks, I had service before, it just suddenly stopped working and I can’t get it back. Everyone else in my house on the three network has service.
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Hdhjdjdjjsj hdhjdjdndb
(@hdhjdjdndbhdhd) reported
@ThreeUKSupport What I would like is a Zyxel hub to see if that resolves the issue. Would obviously be happy to then return the ZTE hub
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Hdhjdjdjjsj hdhjdjdndb
(@hdhjdjdndbhdhd) reported
@ThreeUKSupport purchased ZTE 5G Hub yesterday in store. Works great on WiFi (1200Mbps) slow on ethernet (150Mbps) with known good cable. Tried a 2nd Hub (only had 1) instore same issue. Phone support won't help. ZTE support say I need a replacement.
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Keith thornton
(@reddwarf4ever) reported
@ThreeUKSupport So no fees whatsoever if I cancel within 30 days ? This will only happen if the speed and connection aren’t sufficient
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Spice Girls Video Collection
(@SpiceVideos) reported
@ThreeUK I bought a pay-as-you-go SIM over a week ago. The data doesn't work and I've been waiting a week to get my phone number transferred. I tried contacting support to cancel and get a refund since I'm not getting what I've paid for. They've basically told me to suck it up.
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John.G O'Kane
(@jgokane1000) reported
@ThreeUKSupport 3rd week of no 5G signal in HD8. Using ZTE router best 4G+ is barely delivering 8Mbps. Not the blistering speed of 5G. Repetitive generic message on status checker ... Gone from great to very annoying and poor.
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Meii
(@QumeiiMeii) reported
@ThreeUKSupport hi there three, so I can’t get through to a live chat operator. I have no service on my new sim but all my bills are payed. If someone could help me out I’d appreciate it