3 (Three) Outage Report in Ardeer Square, North Ayrshire, Scotland
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Ardeer Square, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ardeer Square and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 19: Problems at 3 (Three)
3 (Three) is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (42%)
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Total Blackout (37%)
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Phone (13%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Ardeer Square, Scotland
Latest outage, problems and issue reports in Ardeer Square and nearby locations:
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lucy mcghee 🏴🇪🇺
(@luluphooey) reported
from
Troon, Scotland
@ThreeUK the 4G service in glasgow is terrible
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Kirsty Macgregor
(@macdivaofficial) reported
from
Irvine, Scotland
@ThreeUK signal is terrible 😫😫😫😫😫 been trying to pay my phone bill for ages !
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Brian Davidson
(@stumpyuk6) reported
from
Kilmarnock, Scotland
@ThreeUK Contracts up at the end of the month, contacted you 3 times and you can't match offers online. Even when the deal is with 3, through a third party! Don't think customer retention is high on your list #stayloyal #idontthinkso
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Carl.
(@TisMeCarl) reported
from
Ayrshire, Scotland
@ThreeUKSupport That’s the first time I’ve gotten through to the UK 🇬🇧 call centre on @ThreeUK. What an experience (a bad one). Would try again to chat to someone offshore where they’re helpful. This guy was a joke. So pissed off, got a PAC code.
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Calum🏴
(@keygripBJFC) reported
from
Beith, Scotland
@ThreeUKSupport No I never clicked it, better thought to ask first.
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport Ordered on 27th March online and been trying to cancel as soon as the modem was recieved which was a few days later. Been waiting for a pre paid ebvelope to send it back and now concerned that the money is going to come out before I recieve this and will be out of pocket
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Shaun Wilson
(@ShaunW1993) reported
from
Stevenston, Scotland
@ThreeUKSupport messaged a few days ago about my Gran needing help. I decided to help her upgrade on Weds and get new phone delivered. Said she would get it today but a text on the morning to say which hour slot she would expect it. She hasn't received anything yet.
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Robert Jelley
(@boab400) reported
from
Ayrshire, Scotland
So, another day trying to cancel within my cooling off period on the phone with @ThreeUKSupport. Not enough staff to answer calls within 40 minutes yesterday. No one answering tweets
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vivianne sutherland
(@missviv_s) reported
from
Ayrshire, Scotland
@ThreeUKSupport This does not help as i still require a 16 digit voucher code & there is none printed on my receipt.
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport I don't have the tracking number but I have now received an email to say I owe £33 on a number I don't recognise which I assume is the broadband that I requested to cancel over 1 month ago.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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louca dos gato
(@naatti_moraes) reported
Funny, @ThreeUKSupport charged me £135 for my bill this month and I have no idea why and it says 'first payment' even though I've been with them for almost 9 months now and my 5G didn't even work and the 4G is horrible 🙄🙄🙄🙄🙄 thank you @ThreeUK
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StarlightMcKenzie 💙
(@StarlightMcKenz) reported
@ThreeUK I order a phone and buy accessories. You send me a broken phone. Sienna on chat promises me a replacement, & to update my account to reflect that. Nowt. Spoke to help-line. Promises I'll have working phone in 24 hours (stayed in 2nd day). Nowt.
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Miles
(@miles527) reported
@ThreeUKSupport My question is a general one - is the mast in Portishead being upgraded to The Big Network Build project? I’ve been told this is the reason however there is nothing on the network status page.
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Ben Gerrard
(@SwootiestSweet) reported
@ThreeUK I appreciate that you are making the network better, which is great, but can you not do it in the middle of a ******* weekday. It's taking the ******* piss.
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Ellie Keegan
(@EllieKeegs) reported
@ThreeUKSupport @ThreeUK I have spoke to around 10+ different customer support agents in the last 3 weeks. Everyone tells me something different and just tells me different dates or amount for a refund I am expecting. This is the worst customer service I have ever received.
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INGA🐼✨
(@IngaRochelle) reported
So my mum tried to cancel her SIM only contract with @ThreeUK and these lot told her she has to pay £300 or get a new phone... and then the guy had the nerve to ask her if she wants another phone with a contract. Madness.
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Sean Wright
(@SeanWrightSec) reported
@0Bfkx @UK_Daniel_Card @ThreeUK They do have a valid point though (ignoring the FUD). There is a login link on that page, contact details, and worse they redirect from HTTPS to HTTP. A company the size of Three should know better.
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wikkamamma
(@wikkamamma) reported
@ThreeUKSupport The discount has not been applied. Called and texted and every time they confirmed it will be adjusted the following month. But never happened.
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cmooretweets
(@cmooretweetings) reported
@ThreeUK 'I've fixed your problem, but I would be so grateful if you could take the time to listen to these offers - As an existing customer, you have the opportunity to spend *COUGH COUGH* I mean SAVE money with these friend and family offers" - can you stop this please?
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Miles
(@miles527) reported
@ThreeUKSupport I haven’t been given any information on Twitter yet about this issue that’s the problem. I have also contacted Three CEO, COO and Executive Office 🤔🤨 The speeds in the evening are utterly appalling.