3 (Three) Outage Report in Kilmarnock, East Ayrshire, Scotland

Problems in the last 24 hours in Kilmarnock, Scotland

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kilmarnock, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

• Internet (54%)
• Phone (19%)
• Total Blackout (16%)
• Wi-fi (8%)
• E-mail (2%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Kilmarnock, Scotland

Latest outage, problems and issue reports in Kilmarnock and nearby locations:

• 
  Angela McTaggart (@AngelaMcT_0510) reported 7 minutes ago from Mossblown, Scotland

  @ThreeUKSupport is there an issue with your systems? Can't log into my3 to pay bill tried calling 333 can't find my account tried again said error with system and call was cut off.

• 
  Samantha Jane 🌕 (@sammiejane_9) reported 7 minutes ago from Galston, Scotland

  @ThreeUKSupport It’s been over a year now. The Three store in Glasgow told me to turn off my 4G as the signal from Three couldn’t cope with demand. I get the upgrades but 12 months of issues I’m afraid I’ve had enough.

• 
  Shaun Wilson (@ShaunW1993) reported 15 minutes ago from Stevenston, Scotland

  @ThreeUKSupport messaged a few days ago about my Gran needing help. I decided to help her upgrade on Weds and get new phone delivered. Said she would get it today but a text on the morning to say which hour slot she would expect it. She hasn't received anything yet.

• 
  Ross Garrick (@rgarrick_KTID) reported 16 minutes ago from Kilmarnock, Scotland

  @ThreeUKSupport Ordered on 27th March online and been trying to cancel as soon as the modem was recieved which was a few days later. Been waiting for a pre paid ebvelope to send it back and now concerned that the money is going to come out before I recieve this and will be out of pocket

• 
  Carl. (@TisMeCarl) reported 19 minutes ago from Ayrshire, Scotland

  @ThreeUKSupport That’s the first time I’ve gotten through to the UK 🇬🇧 call centre on @ThreeUK. What an experience (a bad one). Would try again to chat to someone offshore where they’re helpful. This guy was a joke. So pissed off, got a PAC code.

• 
  weeyin13(JenJen) (@weeyin13) reported 20 minutes ago from Troon, Scotland

  @ThreeUKSupport is there a problem in the KA10 area as 4g is running at snails 🐌 pace...which is really unusual 🤔 😕 😳 😭😭

• 
  lucy mcghee 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@luluphooey) reported 30 minutes ago from Troon, Scotland

  @ThreeUK the 4G service in glasgow is terrible

• 
  Brian Davidson (@stumpyuk6) reported 30 minutes ago from Kilmarnock, Scotland

  @ThreeUK Contracts up at the end of the month, contacted you 3 times and you can't match offers online. Even when the deal is with 3, through a third party! Don't think customer retention is high on your list #stayloyal #idontthinkso

• 
  Bobby Bumstead (@BumsteadBobby) reported 34 minutes ago from Ardeer Square, Scotland

  @soulrelocation @ThreeUK I'm experiencing the same problem , their signal has been getting steadily worse for the past year, areas that were fine before are now dead zones honestly thinking about changing network

• 
  Kirsty Macgregor (@macdivaofficial) reported 37 minutes ago from Irvine, Scotland

  @ThreeUK signal is terrible 😫😫😫😫😫 been trying to pay my phone bill for ages !

• 
  Carrie Munky (@carriemunky79) reported 38 minutes ago from Newmilns, Scotland

  It's going to be a pleasure to cancel my @ThreeUK account tomorrow #robbingbleeps

• 
  Chris Coombs (@CoombsieUK) reported 39 minutes ago from Kilwinning, Scotland

  @ThreeUK wow your lack of customer service is beyond explanation. Advise someone they can leave for no cost on the 29th when they contact you on the 28th they are advised there is no cancellation fee BUT you need to pay 2 month plus 10 days #entrapment

• 
  Ross Garrick (@rgarrick_KTID) reported 52 minutes ago from Kilmarnock, Scotland

  @ThreeUKSupport Was a refund for a broadband contract that I cancelled in April and have sent bacj the equipment unused. Had 3 live chats and recently was told that an investigation would be concluded in 24hrs and I would reciebe the refund. Really disappointed in the service I've recieved!

• 
  vivianne sutherland (@missviv_s) reported 55 minutes ago from Ayrshire, Scotland

  @ThreeUKSupport This does not help as i still require a 16 digit voucher code & there is none printed on my receipt.

• 
  weeyin13(JenJen) (@weeyin13) reported 60 minutes ago from Troon, Scotland

  @ThreeUK Hi any chance of a network check for KA10 6BQ...4g on but going no where...really really frustrating...please help...thanks

• 
  Calum🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@keygripBJFC) reported 60 minutes ago from Beith, Scotland

  @ThreeUKSupport No I never clicked it, better thought to ask first.

• 
  Lynn 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@LynnMcMillan123) reported 1 hour ago from Kilmarnock, Scotland

  Thankyoooou @ThreeUK I was thinking about leaving as the best price pm for iPhone 13 was £56 but you managed to get it down to £38 pm. Loyalty can pay 👏🏼

• 
  Ross Garrick (@rgarrick_KTID) reported 1 hour ago from Kilmarnock, Scotland

  @ThreeUKSupport I don't have the tracking number but I have now received an email to say I owe £33 on a number I don't recognise which I assume is the broadband that I requested to cancel over 1 month ago.

• 
  Robert Jelley (@boab400) reported 1 hour ago from Ayrshire, Scotland

  So, another day trying to cancel within my cooling off period on the phone with @ThreeUKSupport. Not enough staff to answer calls within 40 minutes yesterday. No one answering tweets

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cherry Khalil (@cherrymkhalil) reported 7 minutes ago

  @ThreeUKSupport @ThreeUK You understand this has been exhaustingly dragging on for too long and Three can’t even put someone in direct contact to solve the problem or take a complaint?!

• 
  Toby Stevenson (@TobySt) reported 9 minutes ago

  @ThreeUKSupport @cherrymkhalil Hey Steph - what about me? I've been sold a new phone and new contract which doesn't work because you idiots didn't activate the SIM. I've been tweeting since 8am this morning. Is this not enough???

• 
  Dave Stokes is Staying Out of Melee Range (@davestokes) reported 9 minutes ago

  @ThreeUKSupport Yep was put through to someone on the second tier network team. Said my local mast was congested so the mobile internet was slow at busy periods. Told me to put my phone in 3G only mode to alleviate. Said no plans to upgrade mast so would be 3mths min. No discount offered

• 
  Amy (@Amy16486454) reported 10 minutes ago

  @ThreeUKSupport I no longer get a signal for 5G broadband - which your 'technical department' confirmed - but the useless cancellation team hang up or refuse to cancel the contract.

• 
  NO ONE IS ILLEGAL (@NigelGarbage) reported 15 minutes ago

  @augustoanaya11 @SMARTYMobileUK @ThreeUK My number has *just* been transferred. Hope yours has been sorted or will be v. Soon. Support finally got back to me and said it could take up to 48 hours…

• 
  Elles (@EllenaRogers16) reported 15 minutes ago

  @ThreeUK you need to sort out your Customer service. It’s the worst service I’ve ever received. Just let me cancel my contract!!

• 
  busphotography.co.uk (@thetrainbasher) reported 18 minutes ago from Dudley, England

  @ThreeUKSupport hi, I requested a new sim card, but I'm still waiting for it. Can you help me pls

• 
  Daniel Morgan (@DMorgan08) reported 18 minutes ago

  @ThreeUKSupport Hi guys. Service in my area (SW16) has been impacted since 08:30 today, website continues to say things will be sorted ‘very soon’. Any updates?

• 
  Carmen Middleditch (@carmmid) reported 21 minutes ago

  @ThreeUK after over 15 years, I have ended my contract! Cutting off my service because of ‘suspicious activity’ without any contact with me first. I disgraceful 4 1/2 days to sort it out.

• 
  jo bloggs (@joblogg41360819) reported 22 minutes ago

  @ThreeUKSupport why can't we contact 3 through site? It's random whether live chat pops up, we need a form or email like we used to have. I don't want app, wouldn't help anyway.