3 (Three) outages and service status in Kilmarnock, Scotland
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- 3 (Three) generated 0 outage signals in the last 24 hours around Kilmarnock, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Kilmarnock, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kilmarnock, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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3 (Three) Issues Reports Near Kilmarnock, Scotland
Latest outage, problems and issue reports in Kilmarnock and nearby locations:
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lucy mcghee ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ๐ช๐บ (@luluphooey) reported from Troon, Scotland@ThreeUK the 4G service in glasgow is terrible
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Brian Davidson (@stumpyuk6) reported from Kilmarnock, Scotland@ThreeUK Contracts up at the end of the month, contacted you 3 times and you can't match offers online. Even when the deal is with 3, through a third party! Don't think customer retention is high on your list #stayloyal #idontthinkso
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weeyin13(JenJen) (@weeyin13) reported from Troon, Scotland@ThreeUKSupport is there a problem in the KA10 area as 4g is running at snails ๐ pace...which is really unusual ๐ค ๐ ๐ณ ๐ญ๐ญ
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Robert Jelley (@boab400) reported from Ayrshire, ScotlandSo, another day trying to cancel within my cooling off period on the phone with @ThreeUKSupport. Not enough staff to answer calls within 40 minutes yesterday. No one answering tweets
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Shaun Wilson (@ShaunW1993) reported from Stevenston, Scotland@ThreeUKSupport messaged a few days ago about my Gran needing help. I decided to help her upgrade on Weds and get new phone delivered. Said she would get it today but a text on the morning to say which hour slot she would expect it. She hasn't received anything yet.
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Chris Coombs (@CoombsieUK) reported from Kilwinning, Scotland@ThreeUK wow your lack of customer service is beyond explanation. Advise someone they can leave for no cost on the 29th when they contact you on the 28th they are advised there is no cancellation fee BUT you need to pay 2 month plus 10 days #entrapment
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Bobby Bumstead (@BumsteadBobby) reported from Ardeer Square, Scotland@soulrelocation @ThreeUK I'm experiencing the same problem , their signal has been getting steadily worse for the past year, areas that were fine before are now dead zones honestly thinking about changing network
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Carl. (@TisMeCarl) reported from Ayrshire, Scotland@ThreeUKSupport Thatโs the first time Iโve gotten through to the UK ๐ฌ๐ง call centre on @ThreeUK. What an experience (a bad one). Would try again to chat to someone offshore where theyโre helpful. This guy was a joke. So pissed off, got a PAC code.
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Ross Garrick (@rgarrick_KTID) reported from Kilmarnock, Scotland@ThreeUKSupport I don't have the tracking number but I have now received an email to say I owe ยฃ33 on a number I don't recognise which I assume is the broadband that I requested to cancel over 1 month ago.
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Ross Garrick (@rgarrick_KTID) reported from Kilmarnock, Scotland@ThreeUKSupport Ordered on 27th March online and been trying to cancel as soon as the modem was recieved which was a few days later. Been waiting for a pre paid ebvelope to send it back and now concerned that the money is going to come out before I recieve this and will be out of pocket
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weeyin13(JenJen) (@weeyin13) reported from Troon, Scotland@ThreeUK Hi any chance of a network check for KA10 6BQ...4g on but going no where...really really frustrating...please help...thanks
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Carrie Munky (@carriemunky79) reported from Newmilns, ScotlandIt's going to be a pleasure to cancel my @ThreeUK account tomorrow #robbingbleeps
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Ross Garrick (@rgarrick_KTID) reported from Kilmarnock, Scotland@ThreeUKSupport Was a refund for a broadband contract that I cancelled in April and have sent bacj the equipment unused. Had 3 live chats and recently was told that an investigation would be concluded in 24hrs and I would reciebe the refund. Really disappointed in the service I've recieved!
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Angela McTaggart (@AngelaMcT_0510) reported from Mossblown, Scotland@ThreeUKSupport is there an issue with your systems? Can't log into my3 to pay bill tried calling 333 can't find my account tried again said error with system and call was cut off.
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Lynn ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@LynnMcMillan123) reported from Kilmarnock, ScotlandThankyoooou @ThreeUK I was thinking about leaving as the best price pm for iPhone 13 was ยฃ56 but you managed to get it down to ยฃ38 pm. Loyalty can pay ๐๐ผ
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Ross Kilpatrick (@RossKilpatrick5) reported from Irvine, Scotland@BBCNews I didnโt get it, perhaps itโs a network issue? @ThreeUK @ThreeUKSupport
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vivianne sutherland (@missviv_s) reported from Ayrshire, Scotland@ThreeUKSupport This does not help as i still require a 16 digit voucher code & there is none printed on my receipt.
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Kirsty Macgregor (@macdivaofficial) reported from Irvine, Scotland@ThreeUK signal is terrible ๐ซ๐ซ๐ซ๐ซ๐ซ been trying to pay my phone bill for ages !
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Samantha Jane ๐ (@sammiejane_9) reported from Galston, Scotland@ThreeUKSupport Itโs been over a year now. The Three store in Glasgow told me to turn off my 4G as the signal from Three couldnโt cope with demand. I get the upgrades but 12 months of issues Iโm afraid Iโve had enough.
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Calum๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@keygripBJFC) reported from Beith, Scotland@ThreeUKSupport No I never clicked it, better thought to ask first.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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๐๐๐๐๐ ๐๐๐๐๐ (@P_L_M97) reported@ThreeUKSupport why is it when I have full signal nothing ever works on my phone ???? Your signal is appalling since merging with Vodafone sort it out Iโll be leaving when my contract is up
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Olly (@helloitsolly) reported@robj3d3 @ThreeUK @GoRoamless And SMARTY I have in my phone but haven't been in UK for months, no issues
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John ๐ฌ๐ง๐ช๐บ (@Iwantmytrain) reportedWhen @ThreeUK split their bills so you now get a separate bill for airtime and the device, it became the biggest inconvenience for the customer. Convenient for Three, not their customers. TERRIBLE idea.
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wulfsage (@wulfsagemakes) reported@robj3d3 @ThreeUK Yeah giffgaff been just paying the minimum sim only plan since before I left UK, never had issues. If you donโt pay it for a few months they threaten to close it.
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taheer (@taheerBuilds) reported@robj3d3 @ThreeUK Unfortunately pay for international roaming and never use it !
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Levity (@LevityODonnell) reported@ThreeUK Sort your **** mobile broadband network out in South Manchester. I had better service with my AOL rom disc and dial up in Y2K.
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๐๐ป๐ฑ๐ฟ๐ฒ๐ฎ (@andreaowenss) reportedHi @threeUK I have no issue with your contact centres being outsourced - what I do have an issue with is when they don't actually listen (or read on live chat) what you are actually telling them the problem is.
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Fazel (@EZRipir) reported@robj3d3 @ThreeUK When was it cancelled? You get 30 days period after the termination to get a pac code to transfer to different network.
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Geordie Viking (@GeordieViking) reported@ThreeUKSupport I had a email come through to top up or my number will stop working. But Id also like to looking at grtting it converted to an eSIM as I live abroad. How can I do that? I cant login to the Three app.
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Marc (@Marc_imms) reported@ThreeUK can anyone help me Iโve. Called customer service they told me to ask in store, the young girl in store couldnโt help my app doesnโt work I ope. The app sign in It says welcome Marc account closed the store checked my account is still active, I canโt view bills .