3 (Three) Outage Report in Kilmarnock, East Ayrshire, Scotland
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Kilmarnock, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kilmarnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
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3 (Three) Issues Reports Near Kilmarnock, Scotland
Latest outage, problems and issue reports in Kilmarnock and nearby locations:
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Chris Coombs
(@CoombsieUK) reported
from
Kilwinning, Scotland
@ThreeUK wow your lack of customer service is beyond explanation. Advise someone they can leave for no cost on the 29th when they contact you on the 28th they are advised there is no cancellation fee BUT you need to pay 2 month plus 10 days #entrapment
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Samantha Jane 🌕
(@sammiejane_9) reported
from
Galston, Scotland
@ThreeUKSupport It’s been over a year now. The Three store in Glasgow told me to turn off my 4G as the signal from Three couldn’t cope with demand. I get the upgrades but 12 months of issues I’m afraid I’ve had enough.
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Carl.
(@TisMeCarl) reported
from
Ayrshire, Scotland
@ThreeUKSupport That’s the first time I’ve gotten through to the UK 🇬🇧 call centre on @ThreeUK. What an experience (a bad one). Would try again to chat to someone offshore where they’re helpful. This guy was a joke. So pissed off, got a PAC code.
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lucy mcghee 🏴🇪🇺
(@luluphooey) reported
from
Troon, Scotland
@ThreeUK the 4G service in glasgow is terrible
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Shaun Wilson
(@ShaunW1993) reported
from
Stevenston, Scotland
@ThreeUKSupport messaged a few days ago about my Gran needing help. I decided to help her upgrade on Weds and get new phone delivered. Said she would get it today but a text on the morning to say which hour slot she would expect it. She hasn't received anything yet.
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weeyin13(JenJen)
(@weeyin13) reported
from
Troon, Scotland
@ThreeUKSupport is there a problem in the KA10 area as 4g is running at snails 🐌 pace...which is really unusual 🤔 😕 😳 😭😭
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport Was a refund for a broadband contract that I cancelled in April and have sent bacj the equipment unused. Had 3 live chats and recently was told that an investigation would be concluded in 24hrs and I would reciebe the refund. Really disappointed in the service I've recieved!
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Carrie Munky
(@carriemunky79) reported
from
Newmilns, Scotland
It's going to be a pleasure to cancel my @ThreeUK account tomorrow #robbingbleeps
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weeyin13(JenJen)
(@weeyin13) reported
from
Troon, Scotland
@ThreeUK Hi any chance of a network check for KA10 6BQ...4g on but going no where...really really frustrating...please help...thanks
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Ross Kilpatrick
(@RossKilpatrick5) reported
from
Irvine, Scotland
@BBCNews I didn’t get it, perhaps it’s a network issue? @ThreeUK @ThreeUKSupport
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Calum🏴
(@keygripBJFC) reported
from
Beith, Scotland
@ThreeUKSupport No I never clicked it, better thought to ask first.
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Lynn 🏴
(@LynnMcMillan123) reported
from
Kilmarnock, Scotland
Thankyoooou @ThreeUK I was thinking about leaving as the best price pm for iPhone 13 was £56 but you managed to get it down to £38 pm. Loyalty can pay 👏🏼
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Brian Davidson
(@stumpyuk6) reported
from
Kilmarnock, Scotland
@ThreeUK Contracts up at the end of the month, contacted you 3 times and you can't match offers online. Even when the deal is with 3, through a third party! Don't think customer retention is high on your list #stayloyal #idontthinkso
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Angela McTaggart
(@AngelaMcT_0510) reported
from
Mossblown, Scotland
@ThreeUKSupport is there an issue with your systems? Can't log into my3 to pay bill tried calling 333 can't find my account tried again said error with system and call was cut off.
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport I don't have the tracking number but I have now received an email to say I owe £33 on a number I don't recognise which I assume is the broadband that I requested to cancel over 1 month ago.
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vivianne sutherland
(@missviv_s) reported
from
Ayrshire, Scotland
@ThreeUKSupport This does not help as i still require a 16 digit voucher code & there is none printed on my receipt.
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport Ordered on 27th March online and been trying to cancel as soon as the modem was recieved which was a few days later. Been waiting for a pre paid ebvelope to send it back and now concerned that the money is going to come out before I recieve this and will be out of pocket
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Bobby Bumstead
(@BumsteadBobby) reported
from
Ardeer Square, Scotland
@soulrelocation @ThreeUK I'm experiencing the same problem , their signal has been getting steadily worse for the past year, areas that were fine before are now dead zones honestly thinking about changing network
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Robert Jelley
(@boab400) reported
from
Ayrshire, Scotland
So, another day trying to cancel within my cooling off period on the phone with @ThreeUKSupport. Not enough staff to answer calls within 40 minutes yesterday. No one answering tweets
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Kirsty Macgregor
(@macdivaofficial) reported
from
Irvine, Scotland
@ThreeUK signal is terrible 😫😫😫😫😫 been trying to pay my phone bill for ages !
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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TradingDivergences
(@TradingDivergen) reported
@ThreeUKSupport As a side note, your support staff are very good, they're quick to respond, polite, don't run me through the 'security' mill several times and are aware of what previous support colleagues have said, so top marks there.
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Science 🧬🦠🧫
(@PurelyPolitic) reported
@ThreeUKSupport 10+ years ago when I got my first phone your data and reception was way better than it is now. Idk what’s happening but this is the 3rd day of almost no data or reception. Would be nice to warn customers if their are issues as some rely heavily on data for their day to day tasks.
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YubNub
(@PwettyLightsyay) reported
@ThreeUKSupport @H0NEYBIX Hi Maddhu, I have been inundated with spoofed 3 mobile numbers calling me with recorded messages & just had a call from a 3 customer asking me to stop calling her; my number has been spoofed too! You cant complain to telephone preference service as from a fake presenting number!
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Mark Graham
(@MarkGraham82) reported
@ThreeUK My wife's been having trouble moving her ee mobile number to 3 now for a good few weeks. The online form constantly says "an unknown error has occurred" and she can't get through to the call centre. Is there any other way of doing this?
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Danielle Rintoul
(@DanielleRintoul) reported
@ThreeUK why is your customer service shocking I’m trying to make a complaint and been thrown backwards and forwards how can I make a complaint shocking customer service
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Phil Davis
(@ferretd69) reported
@ThreeUK It's a shame that you don't put as much effort into improving the network as you do promoting Gogglebox. Great programme but a crap service
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Mr.Pree
(@PreyeshSharma) reported
@ThreeUK your customer service is an absolute joke!! My wife has been trying to swap her number from 3to3 network for the best part of this month! Never have I experienced such lies throughout the whole time!.. someone will call you back in 24/48hrs.. it’s time to cut ties!
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GAC
(@TheBigUglyGamer) reported
@barbyonabike @ThreeUK im more questioning this crap as the charges are due to go up soon.
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Huw Carpenter
(@huwcarpenter) reported
@ThreeUKSupport Of course it does. I've got in now and changed it. Can you advise the quickest and less painful way to cancel my account and get my PAC code please?
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Shabzsh
(@Shabzsh1) reported
@ThreeUKSupport Yes before it wasn't as bad as now. I used to get somewhat decent service. Now however it is literally as good as nothing being there. Got unlimited calls data n texts.