3 (Three) Outage Report in Kilmarnock, East Ayrshire, Scotland
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Kilmarnock, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kilmarnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (46%)
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Total Blackout (28%)
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Phone (18%)
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Wi-fi (6%)
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E-mail (1%)
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TV (1%)
Community Discussion
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3 (Three) Issues Reports Near Kilmarnock, Scotland
Latest outage, problems and issue reports in Kilmarnock and nearby locations:
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport I don't have the tracking number but I have now received an email to say I owe £33 on a number I don't recognise which I assume is the broadband that I requested to cancel over 1 month ago.
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vivianne sutherland
(@missviv_s) reported
from
Ayrshire, Scotland
@ThreeUKSupport This does not help as i still require a 16 digit voucher code & there is none printed on my receipt.
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport Ordered on 27th March online and been trying to cancel as soon as the modem was recieved which was a few days later. Been waiting for a pre paid ebvelope to send it back and now concerned that the money is going to come out before I recieve this and will be out of pocket
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Brian Davidson
(@stumpyuk6) reported
from
Kilmarnock, Scotland
@ThreeUK Contracts up at the end of the month, contacted you 3 times and you can't match offers online. Even when the deal is with 3, through a third party! Don't think customer retention is high on your list #stayloyal #idontthinkso
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport Was a refund for a broadband contract that I cancelled in April and have sent bacj the equipment unused. Had 3 live chats and recently was told that an investigation would be concluded in 24hrs and I would reciebe the refund. Really disappointed in the service I've recieved!
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Carl.
(@TisMeCarl) reported
from
Ayrshire, Scotland
@ThreeUKSupport That’s the first time I’ve gotten through to the UK 🇬🇧 call centre on @ThreeUK. What an experience (a bad one). Would try again to chat to someone offshore where they’re helpful. This guy was a joke. So pissed off, got a PAC code.
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Calum🏴
(@keygripBJFC) reported
from
Beith, Scotland
@ThreeUKSupport No I never clicked it, better thought to ask first.
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Lynn 🏴
(@LynnMcMillan123) reported
from
Kilmarnock, Scotland
Thankyoooou @ThreeUK I was thinking about leaving as the best price pm for iPhone 13 was £56 but you managed to get it down to £38 pm. Loyalty can pay 👏🏼
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Samantha Jane 🌕
(@sammiejane_9) reported
from
Galston, Scotland
@ThreeUKSupport It’s been over a year now. The Three store in Glasgow told me to turn off my 4G as the signal from Three couldn’t cope with demand. I get the upgrades but 12 months of issues I’m afraid I’ve had enough.
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Robert Jelley
(@boab400) reported
from
Ayrshire, Scotland
So, another day trying to cancel within my cooling off period on the phone with @ThreeUKSupport. Not enough staff to answer calls within 40 minutes yesterday. No one answering tweets
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Angela McTaggart
(@AngelaMcT_0510) reported
from
Mossblown, Scotland
@ThreeUKSupport is there an issue with your systems? Can't log into my3 to pay bill tried calling 333 can't find my account tried again said error with system and call was cut off.
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Bobby Bumstead
(@BumsteadBobby) reported
from
Ardeer Square, Scotland
@soulrelocation @ThreeUK I'm experiencing the same problem , their signal has been getting steadily worse for the past year, areas that were fine before are now dead zones honestly thinking about changing network
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Shaun Wilson
(@ShaunW1993) reported
from
Stevenston, Scotland
@ThreeUKSupport messaged a few days ago about my Gran needing help. I decided to help her upgrade on Weds and get new phone delivered. Said she would get it today but a text on the morning to say which hour slot she would expect it. She hasn't received anything yet.
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Ross Kilpatrick
(@RossKilpatrick5) reported
from
Irvine, Scotland
@BBCNews I didn’t get it, perhaps it’s a network issue? @ThreeUK @ThreeUKSupport
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Kirsty Macgregor
(@macdivaofficial) reported
from
Irvine, Scotland
@ThreeUK signal is terrible 😫😫😫😫😫 been trying to pay my phone bill for ages !
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weeyin13(JenJen)
(@weeyin13) reported
from
Troon, Scotland
@ThreeUKSupport is there a problem in the KA10 area as 4g is running at snails 🐌 pace...which is really unusual 🤔 😕 😳 😭😭
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weeyin13(JenJen)
(@weeyin13) reported
from
Troon, Scotland
@ThreeUK Hi any chance of a network check for KA10 6BQ...4g on but going no where...really really frustrating...please help...thanks
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Chris Coombs
(@CoombsieUK) reported
from
Kilwinning, Scotland
@ThreeUK wow your lack of customer service is beyond explanation. Advise someone they can leave for no cost on the 29th when they contact you on the 28th they are advised there is no cancellation fee BUT you need to pay 2 month plus 10 days #entrapment
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lucy mcghee 🏴🇪🇺
(@luluphooey) reported
from
Troon, Scotland
@ThreeUK the 4G service in glasgow is terrible
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Carrie Munky
(@carriemunky79) reported
from
Newmilns, Scotland
It's going to be a pleasure to cancel my @ThreeUK account tomorrow #robbingbleeps
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Shaun Edwards
(@SKEfromUK) reported
@ThreeUKSupport The 5G router has been in the same spot for 6 months. Slow down is only around 9pm each evening. Yes I have reset a few times
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Ash Ingham
(@999Ingham) reported
@ThreeUKSupport I made it clear over the phone that I was no longer with three so how would I receive a text, the call I made was to cancel the contract and any further payments after my contractual agreements were fulfilled with the three network
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Vic
(@Fragmentsoflife) reported
@ThreeUK for the past week I cannot use any data, every site / app says I have no connection regardless of how strong my 5G signal is. Help please?
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Victor Utomi
(@utomi_victor) reported
@ThreeUK... Never tot that I will walk away from this network provider. Your services have been abysmally poor and distant to your customers How is it possible that a customers lost phone, cannot be reissued with a new Sim after 8days?? My Nos 07588115678😲
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kathy duffield/
(@angelicbeing) reported
@ThreeUKSupport internet and phone service completely went yesterday and it’s gone off a few times already . what’s going on ???
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julesnumber (tickless)
(@julesnumber) reported
@Three_Is_Broken @ThreeUK Indeed. What a pathetic business. Quibbling over a £57 repair refund. Unnecessarily refusing to accept an email as it doesn't bear the Apple logo - ignoring several emails of correspondence. Effectively accusing me of a fraud. A customer of 15 years but not for much longer
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claudia
(@claudiabcmusson) reported
@ThreeUKSupport we’ve been using your mobile broadband for the last year but our signal is really very poor and often works better for us to use personal hotspots from our phone (we both use Three) to stream etc. Please help as it’s driving us crazy 😭
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Enlery
(@Enlery) reported
@ThreeUK You have a technical network issue with your cellular plan. You make enough money by outsourcing your entire customer support to India. The agents are great, you need to train them about this issue, and even better, you're not RESOLVING it.
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Blue Dahlia
(@bluedahlia123) reported
@ThreeUKSupport Please confirm your legal and press office details please. Been contacting you since October and had no responses. Chat service appalling. An #illegal contract which I only agreed to because of a free iPhone 14 Pro which has not materialised.
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Barbara
(@anothersinger85) reported
@ThreeUK @ChelseaFCW Hi @threeuk my brother has paid his bill but his phone is still disabled. He cannot ring customer support or visit a shop in person as he cannot move well, he is sick and needs to ring the doctors. He tried the live chat but cannot remember his secret questions. What can he do?