3 (Three) Outage Report in Kilmarnock, East Ayrshire, Scotland
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Kilmarnock, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kilmarnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Kilmarnock, Scotland
Latest outage, problems and issue reports in Kilmarnock and nearby locations:
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport I don't have the tracking number but I have now received an email to say I owe £33 on a number I don't recognise which I assume is the broadband that I requested to cancel over 1 month ago.
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weeyin13(JenJen)
(@weeyin13) reported
from
Troon, Scotland
@ThreeUKSupport is there a problem in the KA10 area as 4g is running at snails 🐌 pace...which is really unusual 🤔 😕 😳 😭😭
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lucy mcghee 🏴🇪🇺
(@luluphooey) reported
from
Troon, Scotland
@ThreeUK the 4G service in glasgow is terrible
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Robert Jelley
(@boab400) reported
from
Ayrshire, Scotland
So, another day trying to cancel within my cooling off period on the phone with @ThreeUKSupport. Not enough staff to answer calls within 40 minutes yesterday. No one answering tweets
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Lynn 🏴
(@LynnMcMillan123) reported
from
Kilmarnock, Scotland
Thankyoooou @ThreeUK I was thinking about leaving as the best price pm for iPhone 13 was £56 but you managed to get it down to £38 pm. Loyalty can pay 👏🏼
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weeyin13(JenJen)
(@weeyin13) reported
from
Troon, Scotland
@ThreeUK Hi any chance of a network check for KA10 6BQ...4g on but going no where...really really frustrating...please help...thanks
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Samantha Jane 🌕
(@sammiejane_9) reported
from
Galston, Scotland
@ThreeUKSupport It’s been over a year now. The Three store in Glasgow told me to turn off my 4G as the signal from Three couldn’t cope with demand. I get the upgrades but 12 months of issues I’m afraid I’ve had enough.
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Angela McTaggart
(@AngelaMcT_0510) reported
from
Mossblown, Scotland
@ThreeUKSupport is there an issue with your systems? Can't log into my3 to pay bill tried calling 333 can't find my account tried again said error with system and call was cut off.
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport Was a refund for a broadband contract that I cancelled in April and have sent bacj the equipment unused. Had 3 live chats and recently was told that an investigation would be concluded in 24hrs and I would reciebe the refund. Really disappointed in the service I've recieved!
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Ross Kilpatrick
(@RossKilpatrick5) reported
from
Irvine, Scotland
@BBCNews I didn’t get it, perhaps it’s a network issue? @ThreeUK @ThreeUKSupport
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Kirsty Macgregor
(@macdivaofficial) reported
from
Irvine, Scotland
@ThreeUK signal is terrible 😫😫😫😫😫 been trying to pay my phone bill for ages !
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Chris Coombs
(@CoombsieUK) reported
from
Kilwinning, Scotland
@ThreeUK wow your lack of customer service is beyond explanation. Advise someone they can leave for no cost on the 29th when they contact you on the 28th they are advised there is no cancellation fee BUT you need to pay 2 month plus 10 days #entrapment
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Brian Davidson
(@stumpyuk6) reported
from
Kilmarnock, Scotland
@ThreeUK Contracts up at the end of the month, contacted you 3 times and you can't match offers online. Even when the deal is with 3, through a third party! Don't think customer retention is high on your list #stayloyal #idontthinkso
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport Ordered on 27th March online and been trying to cancel as soon as the modem was recieved which was a few days later. Been waiting for a pre paid ebvelope to send it back and now concerned that the money is going to come out before I recieve this and will be out of pocket
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Carl.
(@TisMeCarl) reported
from
Ayrshire, Scotland
@ThreeUKSupport That’s the first time I’ve gotten through to the UK 🇬🇧 call centre on @ThreeUK. What an experience (a bad one). Would try again to chat to someone offshore where they’re helpful. This guy was a joke. So pissed off, got a PAC code.
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Calum🏴
(@keygripBJFC) reported
from
Beith, Scotland
@ThreeUKSupport No I never clicked it, better thought to ask first.
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Carrie Munky
(@carriemunky79) reported
from
Newmilns, Scotland
It's going to be a pleasure to cancel my @ThreeUK account tomorrow #robbingbleeps
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Bobby Bumstead
(@BumsteadBobby) reported
from
Ardeer Square, Scotland
@soulrelocation @ThreeUK I'm experiencing the same problem , their signal has been getting steadily worse for the past year, areas that were fine before are now dead zones honestly thinking about changing network
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vivianne sutherland
(@missviv_s) reported
from
Ayrshire, Scotland
@ThreeUKSupport This does not help as i still require a 16 digit voucher code & there is none printed on my receipt.
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Shaun Wilson
(@ShaunW1993) reported
from
Stevenston, Scotland
@ThreeUKSupport messaged a few days ago about my Gran needing help. I decided to help her upgrade on Weds and get new phone delivered. Said she would get it today but a text on the morning to say which hour slot she would expect it. She hasn't received anything yet.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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🌿 Tor
(@lovskogen) reported
Should I be surprised that @ThreeUK @ThreeUKSupport cocked up both of our cancellations after we filled and submitted two cancel forms, and are still keeping our contract active? Probably not. Morons.
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Christina Johnson
(@cjohnson3612) reported
@ThreeUKSupport What's going on with your 4G coverage in EN2 0QX? I have full signal bars but no 4G mobile data again. This is the 3rd time it's happened recently and I can't get a clear answer out of your customer service team on web chat.
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Kathryn
(@Kathrynposting) reported
@ThreeUKSupport I'm having an issue with the website. I am looking to order a Samsung Galaxy S20 FE 5G but every time I click on the (logged-in) store page it gives me a 404 error. I can see the page fine when I am not logged in! Any help would be great, thank you!
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G33KY
(@G33KY_) reported
@ThreeUKSupport Hi, whenever I try to send an MMS picture I get the error "Service not activated on network", I've tried on mobile data and wifi and it's always the same. Android.
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Stav Meishar
(@stavmeishar) reported
@ThreeUK yesterday I changed my plan with the help of a 3 agent on the phone, effective immediately. Today I logged into my account and the changes have not yet been applied. When will I be changed over to my new plan?
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Dr Joey Jo Jo
(@jnr_shabadoo) reported
@ThreeUKSupport I contacted Three support in Feb to cancel my contract & it has still not be cancelled. I cant contact through my 3 as I no longer have the mobile number. Can I please have support.
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Starscream
(@1982Starscream) reported
@ThreeUKSupport been having network issues in my area for 7 months. Tried chatting about this on the app but they were useless. Can you give me a link to a live chat to talk to you about this?
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Ian James Tough
(@IanTough) reported
@ThreeUK the worst company ever!!!! The levels of stupidity are insane, trying to tell them someone is trying to make payments from my account but I don’t have a three phone, sorry you haven’t passed security omg I know it’s a fraudulent transaction, arrrrggghhhhhhhh
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James Hancock
(@isjameshere) reported
@ThreeUK Hi, my friend bought a Samsung galaxy A52 5G from your website which does not work. It's stuck in the set up process and the screen has an orange cast. What is the process for getting a replacement? The store she went to refused to help
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Living in hope #RejoinEU #FBPE 🇪🇺 💙
(@SarahInbarnet) reported
@ThreeUKSupport It came up as link not working when I first tried it......