3 (Three) Outage Report in Kilmarnock, East Ayrshire, Scotland
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Kilmarnock, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kilmarnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Kilmarnock, Scotland
Latest outage, problems and issue reports in Kilmarnock and nearby locations:
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport Was a refund for a broadband contract that I cancelled in April and have sent bacj the equipment unused. Had 3 live chats and recently was told that an investigation would be concluded in 24hrs and I would reciebe the refund. Really disappointed in the service I've recieved!
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Bobby Bumstead
(@BumsteadBobby) reported
from
Ardeer Square, Scotland
@soulrelocation @ThreeUK I'm experiencing the same problem , their signal has been getting steadily worse for the past year, areas that were fine before are now dead zones honestly thinking about changing network
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Ross Kilpatrick
(@RossKilpatrick5) reported
from
Irvine, Scotland
@BBCNews I didn’t get it, perhaps it’s a network issue? @ThreeUK @ThreeUKSupport
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport Ordered on 27th March online and been trying to cancel as soon as the modem was recieved which was a few days later. Been waiting for a pre paid ebvelope to send it back and now concerned that the money is going to come out before I recieve this and will be out of pocket
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Carrie Munky
(@carriemunky79) reported
from
Newmilns, Scotland
It's going to be a pleasure to cancel my @ThreeUK account tomorrow #robbingbleeps
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Robert Jelley
(@boab400) reported
from
Ayrshire, Scotland
So, another day trying to cancel within my cooling off period on the phone with @ThreeUKSupport. Not enough staff to answer calls within 40 minutes yesterday. No one answering tweets
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Samantha Jane 🌕
(@sammiejane_9) reported
from
Galston, Scotland
@ThreeUKSupport It’s been over a year now. The Three store in Glasgow told me to turn off my 4G as the signal from Three couldn’t cope with demand. I get the upgrades but 12 months of issues I’m afraid I’ve had enough.
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Chris Coombs
(@CoombsieUK) reported
from
Kilwinning, Scotland
@ThreeUK wow your lack of customer service is beyond explanation. Advise someone they can leave for no cost on the 29th when they contact you on the 28th they are advised there is no cancellation fee BUT you need to pay 2 month plus 10 days #entrapment
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport I don't have the tracking number but I have now received an email to say I owe £33 on a number I don't recognise which I assume is the broadband that I requested to cancel over 1 month ago.
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Calum🏴
(@keygripBJFC) reported
from
Beith, Scotland
@ThreeUKSupport No I never clicked it, better thought to ask first.
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Angela McTaggart
(@AngelaMcT_0510) reported
from
Mossblown, Scotland
@ThreeUKSupport is there an issue with your systems? Can't log into my3 to pay bill tried calling 333 can't find my account tried again said error with system and call was cut off.
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weeyin13(JenJen)
(@weeyin13) reported
from
Troon, Scotland
@ThreeUK Hi any chance of a network check for KA10 6BQ...4g on but going no where...really really frustrating...please help...thanks
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Shaun Wilson
(@ShaunW1993) reported
from
Stevenston, Scotland
@ThreeUKSupport messaged a few days ago about my Gran needing help. I decided to help her upgrade on Weds and get new phone delivered. Said she would get it today but a text on the morning to say which hour slot she would expect it. She hasn't received anything yet.
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Carl.
(@TisMeCarl) reported
from
Ayrshire, Scotland
@ThreeUKSupport That’s the first time I’ve gotten through to the UK 🇬🇧 call centre on @ThreeUK. What an experience (a bad one). Would try again to chat to someone offshore where they’re helpful. This guy was a joke. So pissed off, got a PAC code.
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weeyin13(JenJen)
(@weeyin13) reported
from
Troon, Scotland
@ThreeUKSupport is there a problem in the KA10 area as 4g is running at snails 🐌 pace...which is really unusual 🤔 😕 😳 😭😭
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Brian Davidson
(@stumpyuk6) reported
from
Kilmarnock, Scotland
@ThreeUK Contracts up at the end of the month, contacted you 3 times and you can't match offers online. Even when the deal is with 3, through a third party! Don't think customer retention is high on your list #stayloyal #idontthinkso
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Kirsty Macgregor
(@macdivaofficial) reported
from
Irvine, Scotland
@ThreeUK signal is terrible 😫😫😫😫😫 been trying to pay my phone bill for ages !
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lucy mcghee 🏴🇪🇺
(@luluphooey) reported
from
Troon, Scotland
@ThreeUK the 4G service in glasgow is terrible
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Lynn 🏴
(@LynnMcMillan123) reported
from
Kilmarnock, Scotland
Thankyoooou @ThreeUK I was thinking about leaving as the best price pm for iPhone 13 was £56 but you managed to get it down to £38 pm. Loyalty can pay 👏🏼
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vivianne sutherland
(@missviv_s) reported
from
Ayrshire, Scotland
@ThreeUKSupport This does not help as i still require a 16 digit voucher code & there is none printed on my receipt.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Evans Anjos
(@Evans23) reported
@ThreeUKSupport I'm using iPhone Xs Max. Because of my job I moving around a lot, and doesn't matter the postcode still any signal. Anyway some of the postcodes: LU5 4TP, SG13 7QA
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Daniel Morris
(@ExasperatedOf) reported
@ThreeUKSupport Webchat yesterday fix by 4 Feb. Just received calls from 2nd & 3rd line support, after getting me to swap settings in box, then checking their coverage, then confirming problem (told of yesterday) then told 5 March new fix date. 3 masts at 15km, 12km & 8km all down for a month?
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Julie Wilson
(@JulieWi74303676) reported
@ThreeUKSupport So annoyed. Missed ONE bill payment, & account sent to debt company. Paid bill to debt company and nobody from Three has a record of my payment! told to phone finance team, I can't! You've cut off my bloody phone. Great customer service!!!!
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andy stout
(@andyspurs2) reported
What does it take to get a response from @ThreeUKSupport , Do you have to post at how crap they are at Customer Service or should that be lack of, Any Ideas?
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mac77
(@mac7722975336) reported
@ThreeUKSupport The letter stated that they (Customer Protection Team) couldn't "give a precise date of reactivation" but that they were "working to address this as quickly as possible".
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mae
(@maellekabore) reported
@ThreeUKSupport - DOZENS of hours attempting to have this resolved. I do not have unlimited time to waste because Three is incapable of following up on a complaint appropriately, or to mail one single SIM card. This is genuinely ridiculous. The hurdles to jump through just to get to ask -
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WeCleanAnyHome-Essex
(@wecleananyhome) reported
@ThreeUKSupport Tried to follow your link but it says no one is available! Had I been told of the delays I would have gone to another provider! The guy on the phone yesterday assured me I would have a phone by Friday 3 days late otherwise I was going to cancel altogether. at the moment I have
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mac77
(@mac7722975336) reported
10 months since Three customer protection team sent me a letter claiming the reactivation of my account after my mobile number port out was delayed due to the COVID situation. Still zero news from @ThreeUKSupport. My mobile number is still in the hands of hackers for all I know.
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rachel sharp
(@sharpie692009) reported
@ThreeUK why do you keep deleting my comments on tweets telling people how utterly crap your customer services are????
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Gareth Bowen
(@GarethBowen2) reported
@ThreeUKSupport Just come off the phone to the Network support team, they are telling me there's nothing wrong with a drop in speeds from 30-35Mbps to <10Mpbs and network is working as designed?? I'm 700mfrom a 3 mast and have had steady speeds until the last week?