3 (Three) Outage Report in Kilmarnock, East Ayrshire, Scotland
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Kilmarnock, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kilmarnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at 3 (Three)
3 (Three) is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (42%)
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Total Blackout (36%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Kilmarnock, Scotland
Latest outage, problems and issue reports in Kilmarnock and nearby locations:
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport I don't have the tracking number but I have now received an email to say I owe £33 on a number I don't recognise which I assume is the broadband that I requested to cancel over 1 month ago.
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Samantha Jane 🌕
(@sammiejane_9) reported
from
Galston, Scotland
@ThreeUKSupport It’s been over a year now. The Three store in Glasgow told me to turn off my 4G as the signal from Three couldn’t cope with demand. I get the upgrades but 12 months of issues I’m afraid I’ve had enough.
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Kirsty Macgregor
(@macdivaofficial) reported
from
Irvine, Scotland
@ThreeUK signal is terrible 😫😫😫😫😫 been trying to pay my phone bill for ages !
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vivianne sutherland
(@missviv_s) reported
from
Ayrshire, Scotland
@ThreeUKSupport This does not help as i still require a 16 digit voucher code & there is none printed on my receipt.
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Carl.
(@TisMeCarl) reported
from
Ayrshire, Scotland
@ThreeUKSupport That’s the first time I’ve gotten through to the UK 🇬🇧 call centre on @ThreeUK. What an experience (a bad one). Would try again to chat to someone offshore where they’re helpful. This guy was a joke. So pissed off, got a PAC code.
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Calum🏴
(@keygripBJFC) reported
from
Beith, Scotland
@ThreeUKSupport No I never clicked it, better thought to ask first.
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Brian Davidson
(@stumpyuk6) reported
from
Kilmarnock, Scotland
@ThreeUK Contracts up at the end of the month, contacted you 3 times and you can't match offers online. Even when the deal is with 3, through a third party! Don't think customer retention is high on your list #stayloyal #idontthinkso
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Shaun Wilson
(@ShaunW1993) reported
from
Stevenston, Scotland
@ThreeUKSupport messaged a few days ago about my Gran needing help. I decided to help her upgrade on Weds and get new phone delivered. Said she would get it today but a text on the morning to say which hour slot she would expect it. She hasn't received anything yet.
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Bobby Bumstead
(@BumsteadBobby) reported
from
Ardeer Square, Scotland
@soulrelocation @ThreeUK I'm experiencing the same problem , their signal has been getting steadily worse for the past year, areas that were fine before are now dead zones honestly thinking about changing network
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Robert Jelley
(@boab400) reported
from
Ayrshire, Scotland
So, another day trying to cancel within my cooling off period on the phone with @ThreeUKSupport. Not enough staff to answer calls within 40 minutes yesterday. No one answering tweets
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Chris Coombs
(@CoombsieUK) reported
from
Kilwinning, Scotland
@ThreeUK wow your lack of customer service is beyond explanation. Advise someone they can leave for no cost on the 29th when they contact you on the 28th they are advised there is no cancellation fee BUT you need to pay 2 month plus 10 days #entrapment
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Ross Kilpatrick
(@RossKilpatrick5) reported
from
Irvine, Scotland
@BBCNews I didn’t get it, perhaps it’s a network issue? @ThreeUK @ThreeUKSupport
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Carrie Munky
(@carriemunky79) reported
from
Newmilns, Scotland
It's going to be a pleasure to cancel my @ThreeUK account tomorrow #robbingbleeps
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport Ordered on 27th March online and been trying to cancel as soon as the modem was recieved which was a few days later. Been waiting for a pre paid ebvelope to send it back and now concerned that the money is going to come out before I recieve this and will be out of pocket
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Angela McTaggart
(@AngelaMcT_0510) reported
from
Mossblown, Scotland
@ThreeUKSupport is there an issue with your systems? Can't log into my3 to pay bill tried calling 333 can't find my account tried again said error with system and call was cut off.
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weeyin13(JenJen)
(@weeyin13) reported
from
Troon, Scotland
@ThreeUKSupport is there a problem in the KA10 area as 4g is running at snails 🐌 pace...which is really unusual 🤔 😕 😳 😭😭
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lucy mcghee 🏴🇪🇺
(@luluphooey) reported
from
Troon, Scotland
@ThreeUK the 4G service in glasgow is terrible
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weeyin13(JenJen)
(@weeyin13) reported
from
Troon, Scotland
@ThreeUK Hi any chance of a network check for KA10 6BQ...4g on but going no where...really really frustrating...please help...thanks
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Lynn 🏴
(@LynnMcMillan123) reported
from
Kilmarnock, Scotland
Thankyoooou @ThreeUK I was thinking about leaving as the best price pm for iPhone 13 was £56 but you managed to get it down to £38 pm. Loyalty can pay 👏🏼
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport Was a refund for a broadband contract that I cancelled in April and have sent bacj the equipment unused. Had 3 live chats and recently was told that an investigation would be concluded in 24hrs and I would reciebe the refund. Really disappointed in the service I've recieved!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Lewington
(@Jabba42083) reported
@ThreeUK Just made a complaint to the ombudsman as instead of trying to make things right decided to just close the complaint. Someone need to train your customer service team to actually know what customer service is and try help your customers instead of fobbing them off😡
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Steve Jeffreys
(@stevejeff086) reported
@ThreeUK Still not working at 8am on Thursday. Total crap network !!!
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A
(@abss_el) reported
@ThreeUK I am still unable to receive and make calls and data services are not working normally and haven’t been since yesterday??
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iD Mobile
(@iD_Mobile_UK) reported
@SteveAshton55 @ThreeUK This is affecting a number of users relying on the Three UK network, not all of them, some users will not have any issues, this isn't specific to if you're on Three direct or iD etc. We're not going into liquidation, I'm unsure where you've heard that. - Tom
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iD Mobile
(@iD_Mobile_UK) reported
@1889Wba @ThreeUK Hey there. The outage has now been resolved, calls and text messages should now be working again as usual. If you're still having issues, we'd recommend restaring your phone We sincerely apologise for the inconveniences caused and really thank you for your patience. - Tyler
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Ryan O'Neill
(@Shananigator) reported
@ThreeUK Calls still not working or ringing out 🤨
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Rosina Campbell
(@RosinaCamp12688) reported
@ThreeUK Mine has been down since Sunday with a problem in my area !! It's now Thursday ave missed hospital phone calls can't call them back as the household are all on 3 its a joke now
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iD Mobile
(@iD_Mobile_UK) reported
@dan_thatdan @ThreeUK Hey there. The outage has now been resolved, calls and text messages should now be working again as usual. If you're still having issues, we'd recommend restaring your phone We sincerely apologise for the inconveniences caused and really thank you for your patience. - Tyler
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Stacey ❤
(@HollerItsStacey) reported
@iD_Mobile_UK @ThreeUK I had this problem and now my number isn’t available for iMessage or FaceTime! I’ve tried everything, even factory resting my phone and it still isn’t working
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L McColl 🏴 1950s Woman
(@mccoll_lorraine) reported
@ThreeUK @ThreeUKSupport My problem was on Wednesday and I eventually switched my phone off and on and that's when I got messages I was expecting. Signal strength right now is practically non existent. Shame I had to read on X that a major problem and wasn't my phone playing up 😭 contract ends soon 👍