3 (Three) Outage Report in Kilmarnock, East Ayrshire, Scotland
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Kilmarnock, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kilmarnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Community Discussion
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3 (Three) Issues Reports Near Kilmarnock, Scotland
Latest outage, problems and issue reports in Kilmarnock and nearby locations:
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Lynn 🏴
(@LynnMcMillan123) reported
from
Kilmarnock, Scotland
Thankyoooou @ThreeUK I was thinking about leaving as the best price pm for iPhone 13 was £56 but you managed to get it down to £38 pm. Loyalty can pay 👏🏼
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Kirsty Macgregor
(@macdivaofficial) reported
from
Irvine, Scotland
@ThreeUK signal is terrible 😫😫😫😫😫 been trying to pay my phone bill for ages !
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Samantha Jane 🌕
(@sammiejane_9) reported
from
Galston, Scotland
@ThreeUKSupport It’s been over a year now. The Three store in Glasgow told me to turn off my 4G as the signal from Three couldn’t cope with demand. I get the upgrades but 12 months of issues I’m afraid I’ve had enough.
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Carrie Munky
(@carriemunky79) reported
from
Newmilns, Scotland
It's going to be a pleasure to cancel my @ThreeUK account tomorrow #robbingbleeps
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Ross Kilpatrick
(@RossKilpatrick5) reported
from
Irvine, Scotland
@BBCNews I didn’t get it, perhaps it’s a network issue? @ThreeUK @ThreeUKSupport
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Brian Davidson
(@stumpyuk6) reported
from
Kilmarnock, Scotland
@ThreeUK Contracts up at the end of the month, contacted you 3 times and you can't match offers online. Even when the deal is with 3, through a third party! Don't think customer retention is high on your list #stayloyal #idontthinkso
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Calum🏴
(@keygripBJFC) reported
from
Beith, Scotland
@ThreeUKSupport No I never clicked it, better thought to ask first.
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weeyin13(JenJen)
(@weeyin13) reported
from
Troon, Scotland
@ThreeUK Hi any chance of a network check for KA10 6BQ...4g on but going no where...really really frustrating...please help...thanks
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Robert Jelley
(@boab400) reported
from
Ayrshire, Scotland
So, another day trying to cancel within my cooling off period on the phone with @ThreeUKSupport. Not enough staff to answer calls within 40 minutes yesterday. No one answering tweets
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vivianne sutherland
(@missviv_s) reported
from
Ayrshire, Scotland
@ThreeUKSupport This does not help as i still require a 16 digit voucher code & there is none printed on my receipt.
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport Ordered on 27th March online and been trying to cancel as soon as the modem was recieved which was a few days later. Been waiting for a pre paid ebvelope to send it back and now concerned that the money is going to come out before I recieve this and will be out of pocket
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Bobby Bumstead
(@BumsteadBobby) reported
from
Ardeer Square, Scotland
@soulrelocation @ThreeUK I'm experiencing the same problem , their signal has been getting steadily worse for the past year, areas that were fine before are now dead zones honestly thinking about changing network
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weeyin13(JenJen)
(@weeyin13) reported
from
Troon, Scotland
@ThreeUKSupport is there a problem in the KA10 area as 4g is running at snails 🐌 pace...which is really unusual 🤔 😕 😳 😭😭
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Angela McTaggart
(@AngelaMcT_0510) reported
from
Mossblown, Scotland
@ThreeUKSupport is there an issue with your systems? Can't log into my3 to pay bill tried calling 333 can't find my account tried again said error with system and call was cut off.
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Shaun Wilson
(@ShaunW1993) reported
from
Stevenston, Scotland
@ThreeUKSupport messaged a few days ago about my Gran needing help. I decided to help her upgrade on Weds and get new phone delivered. Said she would get it today but a text on the morning to say which hour slot she would expect it. She hasn't received anything yet.
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Chris Coombs
(@CoombsieUK) reported
from
Kilwinning, Scotland
@ThreeUK wow your lack of customer service is beyond explanation. Advise someone they can leave for no cost on the 29th when they contact you on the 28th they are advised there is no cancellation fee BUT you need to pay 2 month plus 10 days #entrapment
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport Was a refund for a broadband contract that I cancelled in April and have sent bacj the equipment unused. Had 3 live chats and recently was told that an investigation would be concluded in 24hrs and I would reciebe the refund. Really disappointed in the service I've recieved!
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Carl.
(@TisMeCarl) reported
from
Ayrshire, Scotland
@ThreeUKSupport That’s the first time I’ve gotten through to the UK 🇬🇧 call centre on @ThreeUK. What an experience (a bad one). Would try again to chat to someone offshore where they’re helpful. This guy was a joke. So pissed off, got a PAC code.
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lucy mcghee 🏴🇪🇺
(@luluphooey) reported
from
Troon, Scotland
@ThreeUK the 4G service in glasgow is terrible
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport I don't have the tracking number but I have now received an email to say I owe £33 on a number I don't recognise which I assume is the broadband that I requested to cancel over 1 month ago.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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jezzaf
(@jezzaf3) reported
@ThreeUKSupport .....constant for four months. Does one phone mast really need that much attention? I’m going to see what my options are with other companies. What gets me is I’ve been a loyal customer for over 10 years and had no apology for the disruption, no real communication at all!!!
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Chris John Roberts
(@g0cng) reported
@ThreeUKSupport No difference I’m afraid. On 3G with a strong data signal still complains of no internet connection when I select my mobile number when trying to log in. When on WiFi it then Face ID’s me straight into the App but on mobile data Inget the No Internet red triangle error 😥
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Amie xxxxx
(@amieday123) reported
@Ofcom @ThreeUKSupport I have now spoken to 3 people at three & have either been cut off by the call handlers or hung up on. We now have 2 contracts which are totally useless, as we are not receiving the service we are paying for. We have now dealt with Dave, Sam & Rohan #rude
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Philip Schmidt
(@schmidtpj) reported
@ThreeUKSupport No I’m not but there was no connection at any time so I’m fuming about these charges hence why had to use live chat through WiFi to get resolved but to no help what’s so ever feel free to contact me as nobody what’s so ever as been any help from 3
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Autocare Complete
(@ACCautocare) reported
@ThreeUKSupport I only went sim only today as you cut me off and that’s my business number and I need it. I was due new phone yet again today but they said I cancelled it which I didn’t. Very poor treatment of a loyal customer. So goodbye. I can get new phones with Sky
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Burton
(@madebyburton) reported
@TeaKayB @ThreeUK What a terrible service.
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Vicky Ludbrook
(@Vickerz13) reported
@ThreeUK can’t use phone as soon as I am away from wifi - says I have 4g but nothing works. Been the same for 3 days but website says no network coverage issues? Tried to do suggestions online and nothing!
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jezzaf
(@jezzaf3) reported
@ThreeUKSupport So what can you tell me that’s new? What can you do or say to this extremely p****d off customer to persuade me to stay or assure me we are going to get a break from the almost relentless disruption?? I’m listening....
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roy pavett
(@PavettRoy) reported
@ThreeUK what in gods name is wrong with your live chat service....I have been in chat with them since 11.52am this morning and I am still none the wiser. I have disconnected three times from chat....been told different things by different agents...and I am bloody annoyed
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Susan Rudette
(@susyrudy) reported
@ThreeUKSupport The total disregard of the fact it was an error by your company and the fact you want even try and sort out the problem just shows the sort of level of customer service you are giving