3 (Three) Outage Report in Newmilns, East Ayrshire, Scotland
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Newmilns, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newmilns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Community Discussion
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3 (Three) Issues Reports Near Newmilns, Scotland
Latest outage, problems and issue reports in Newmilns and nearby locations:
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Carl.
(@TisMeCarl) reported
from
Ayrshire, Scotland
@ThreeUKSupport That’s the first time I’ve gotten through to the UK 🇬🇧 call centre on @ThreeUK. What an experience (a bad one). Would try again to chat to someone offshore where they’re helpful. This guy was a joke. So pissed off, got a PAC code.
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Samantha Jane 🌕
(@sammiejane_9) reported
from
Galston, Scotland
@ThreeUKSupport It’s been over a year now. The Three store in Glasgow told me to turn off my 4G as the signal from Three couldn’t cope with demand. I get the upgrades but 12 months of issues I’m afraid I’ve had enough.
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Carrie Munky
(@carriemunky79) reported
from
Newmilns, Scotland
It's going to be a pleasure to cancel my @ThreeUK account tomorrow #robbingbleeps
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport Ordered on 27th March online and been trying to cancel as soon as the modem was recieved which was a few days later. Been waiting for a pre paid ebvelope to send it back and now concerned that the money is going to come out before I recieve this and will be out of pocket
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport I don't have the tracking number but I have now received an email to say I owe £33 on a number I don't recognise which I assume is the broadband that I requested to cancel over 1 month ago.
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Brian Davidson
(@stumpyuk6) reported
from
Kilmarnock, Scotland
@ThreeUK Contracts up at the end of the month, contacted you 3 times and you can't match offers online. Even when the deal is with 3, through a third party! Don't think customer retention is high on your list #stayloyal #idontthinkso
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Finlay
(@finnit) reported
from
Hamilton, Scotland
@ThreeUK your signal coverage in and around Glasgow is AWFUL! You might be cheap but my phone is unusable indoors or on the move. 🚮
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Robert Jelley
(@boab400) reported
from
Ayrshire, Scotland
So, another day trying to cancel within my cooling off period on the phone with @ThreeUKSupport. Not enough staff to answer calls within 40 minutes yesterday. No one answering tweets
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vivianne sutherland
(@missviv_s) reported
from
Ayrshire, Scotland
@ThreeUKSupport This does not help as i still require a 16 digit voucher code & there is none printed on my receipt.
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Jamie Forrest
(@Jamie_Forrest) reported
from
East Kilbride, Scotland
@peterbouncyball @ThreeUK @Craig_Simcox @LaraLatex @SuzanneEvans1 @VodafoneUK Been with @ThreeUK for years and have had no problems with their service and coverage. Also a bill that you expect instead of being overcharged.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jo Baker
(@JoB4ker) reported
@ThreeUK After a year with @SMARTYMobileUK my download speed has dropped to average 2-3 mbps - no video calling, no streaming possible for a month. 3 weeks of talking with support now, and they've suggested I just leave, with desultory comp. Is that really the best SMARTY offers?
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#FreeThoseInNeed
(@aysha_happy1) reported
@Brad1eyMSmith @DgtmooreNft @ThreeUK I've had better customer services from Vodafone, EE even O2 in comparison to Three. They've just been absolutely horrendous so I understand the ratings
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Scott M
(@OzzyBlue01) reported
@EastLondonEagle @ThreeUK Pipe down moron. Your whining is boring.
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David Hicks
(@David_Hicks) reported
@ThreeUKSupport @sixteenthCgirl Using Twitter is still terrible customer service internally - you’ll clearly have all this customer’s details and could look into this without having to DM on Twitter. Come on... sort it out!
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Dr Joanne Paul
(@Joanne_Paul_) reported
@sixteenthCgirl @ThreeUK I switched to Honest Mobile the other day and am so pleased with it. Uses Three's network but with better and more ethical service. I've got a referal code if you're interested x
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Dean Bubley
(@disruptivedean) reported
Some rather questionable data points from @ThreeUK in its "Mobile Britain 2022" report - What % of #5G traffic on 3UK network is from phones vs. fixed-wireless home broadband? - Fewer phone calls but longer duration. Interesting but needs a split by type of call, eg B2C vs B2B
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JB
(@JamesBottrill) reported
@sixteenthCgirl @ThreeUK I've previously had a contract with them, a decade ago now, trying to query anything was instantly fobbed off in pursuit of further sales, one guy just hung up on me for persisting to ask questions. It's horrific their customer service is so bad, but not entirely surprising 😔
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Steve Dawson
(@ThisBeSteveD) reported
@GregScottTV @ThreeUK Bloody hell, this is awful. I'm with Three and have never had any issues but this is making me think twice...
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Carl Smith
(@CarlSmi94244916) reported
@ThreeUKSupport @sixteenthCgirl Kirsty will be a Customer Service advisor who has to deal with the fall out every day from senior manager decisions. A thankless job at times. It may be a good idea to escalate this to a senior manager given the potential reach of this tweet.
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Ian Gardner
(@iangardnergb) reported
@sixteenthCgirl @ThreeUK Sorry to hear this, good luck. A few years back I needed my phone collecting, not possible at work or home so arranged for it to be picked up from the original shop. Only to then be told that I could not do that as their system did not support E1 post codes (not 4 digits)!