3 (Three) Outage in Newmilns, East Ayrshire, Scotland

@ThreeUKSupport hi, i am a customer as of today, put my pac code in online & its only letting my number transfer from Tuesday, is that right or can it be done before? Coming to u from @EE if that makes any diff. Thanks!

@ThreeUKSupport Was a refund for a broadband contract that I cancelled in April and have sent bacj the equipment unused. Had 3 live chats and recently was told that an investigation would be concluded in 24hrs and I would reciebe the refund. Really disappointed in the service I've recieved!

@ThreeUKSupport I don't have the tracking number but I have now received an email to say I owe £33 on a number I don't recognise which I assume is the broadband that I requested to cancel over 1 month ago.

@ThreeUKSupport Ordered on 27th March online and been trying to cancel as soon as the modem was recieved which was a few days later. Been waiting for a pre paid ebvelope to send it back and now concerned that the money is going to come out before I recieve this and will be out of pocket

@ThreeUK your signal coverage in and around Glasgow is AWFUL! You might be cheap but my phone is unusable indoors or on the move. 🚮

@ThreeUKSupport It’s been over a year now. The Three store in Glasgow told me to turn off my 4G as the signal from Three couldn’t cope with demand. I get the upgrades but 12 months of issues I’m afraid I’ve had enough.

So, another day trying to cancel within my cooling off period on the phone with @ThreeUKSupport. Not enough staff to answer calls within 40 minutes yesterday. No one answering tweets

@ThreeUKSupport That’s the first time I’ve gotten through to the UK 🇬🇧 call centre on @ThreeUK. What an experience (a bad one). Would try again to chat to someone offshore where they’re helpful. This guy was a joke. So pissed off, got a PAC code.

@ThreeUK Contracts up at the end of the month, contacted you 3 times and you can't match offers online. Even when the deal is with 3, through a third party! Don't think customer retention is high on your list #stayloyal #idontthinkso

@ThreeUKSupport This does not help as i still require a 16 digit voucher code & there is none printed on my receipt.

It's going to be a pleasure to cancel my @ThreeUK account tomorrow #robbingbleeps

@peterbouncyball @ThreeUK @Craig_Simcox @LaraLatex @SuzanneEvans1 @VodafoneUK Been with @ThreeUK for years and have had no problems with their service and coverage. Also a bill that you expect instead of being overcharged.

@ThreeUK You promised me an £8 a month contract for 12 months if I stayed with you rather than leave. Today you've billed me £26. I've spoken to your customer support at least 6 times who've promised to fix it and told me to 'trust them'. Your support and business is a shambles.

@ThreeUKSupport But I've been using it with no issue for years online and via the app so the account has been registered for years. It is just saying my password is wrong

@ThreeUKSupport Any news on what the connection problems I experiencing are being caused by? Its as bad today as yesterday.

@ThreeUKSupport hi, we are struggling to get any WiFi, and wondered if there’s a problem in Atherstone

@ThreeUK been trying to top up for a day now. Takes my money. Add on doesn't appear in the portal. Then the money gets refunded. Topping up from abroad seems to always be a problem.

@ThreeUK is the weirdest company, won’t let me change my pay date to when I actually get paid and decide to cut my service on random days every month.

@ThreeUKSupport every week I get one bar service it’s really getting on nerves I’m only in my house how can I have one bar when my dad lays for contract for me

@ThreeUK You are such a terribly managed business. I ordered my 1st iPhone with you, set up payment for the 9th and since you’ve never gotten it correct. I’ve changed payment dates to the 9th I’ve rang up and spoken to you over 5 times and still you guys can not get it. Dumbass.

Dear @ThreeUKSupport the 4G home broadband service has been poor in S10 (Sheffield) for the last week. Regular dropouts

@ThreeUKSupport Thanks Chris. It is slow today though & streaming video is not something I can do today, though it is rare I will need that for work so for now I am too busy to look into it further.