3 (Three) Outage in Irvine, North Ayrshire, Scotland

So, another day trying to cancel within my cooling off period on the phone with @ThreeUKSupport. Not enough staff to answer calls within 40 minutes yesterday. No one answering tweets

@ThreeUKSupport That’s the first time I’ve gotten through to the UK 🇬🇧 call centre on @ThreeUK. What an experience (a bad one). Would try again to chat to someone offshore where they’re helpful. This guy was a joke. So pissed off, got a PAC code.

@ThreeUK Contracts up at the end of the month, contacted you 3 times and you can't match offers online. Even when the deal is with 3, through a third party! Don't think customer retention is high on your list #stayloyal #idontthinkso

@ThreeUKSupport This does not help as i still require a 16 digit voucher code & there is none printed on my receipt.

@ThreeUK signal is terrible 😫😫😫😫😫 been trying to pay my phone bill for ages !

@ThreeUKSupport Not half as much as I miss having network coverage! Roll on July 20! #24monthsofcrap

Left @ThreeUK in summer after 9 years for what seemed like a good deal with @O2 but network is crap.... today is just doesn’t exist! #o2down #backto3whenican

@ThreeUKSupport I’m looking for prices on an early upgrade. I don’t have the time to sit on the phone but every time I start a live chat the systems are down :(

@ThreeUKSupport Been trying to contact but no Luck contract ended oct18 but still being charged for the same amount told in live chat someone will be in touch wonder 3 days are enough or not .been a customer for 6 years smh

@ThreeUKSupport Hi trying to get through to your support number to cancel contract - on hold for 30 minutes now...

@WhoGivesACrapTP I do not mean to be a moaning customer but you need to reply to my direct message. Something fraudulent is going on! Consignment number for YOU on a package for a phone 📱😔 I didn’t order this! @ThreeUK respond too!

@ThreeUKSupport @Payforit_Sucks @BBCWatchdog @Three_Is_Broken So just to clarify what you call spamming are questions Three refuse to answer which really need answering yet upto now refuse too. Gif’s and Sarcasm don’t help your customers

@Evan_Keel1874 @ThreeUKSupport That's ok if your 3 WiFi network is actually working mate. But that would be too much to ask for.

@ThreeUKSupport 7LA This is not a new problem either, tbh, the service I have has has been shady since I came to three 7 years ago but I always thought it was just the iphones crap antennas. This year I got an s9 and found out, its just three. The WIFI calling only works 10% of the time...

@ThreeUKSupport I have a horrible feeling I will be waiting for yet another week with no answers. Just be honest with your customers. They really do matter. Especially when they have 6 contracts with you.

@ThreeUKSupport Funny it’s still not sorted and how can it be a SIM card issue if my wife has the same problem. She works somewhere else, crap signal and everywhere we go we get crap signal. Both of us will be leaving and hopefully go to @virginmedia

@ThreeUKSupport why this process couldn't have started last week, who knows. This has to be a known issue for 3 that you should be telling your customers about instead of forcing them to endure the torture of calling 333.