3 (Three) Outage Report in Kilwinning, North Ayrshire, Scotland
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Kilwinning, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kilwinning and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Kilwinning, Scotland
Latest outage, problems and issue reports in Kilwinning and nearby locations:
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Robert Jelley
(@boab400) reported
from
Ayrshire, Scotland
So, another day trying to cancel within my cooling off period on the phone with @ThreeUKSupport. Not enough staff to answer calls within 40 minutes yesterday. No one answering tweets
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport I don't have the tracking number but I have now received an email to say I owe £33 on a number I don't recognise which I assume is the broadband that I requested to cancel over 1 month ago.
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport Ordered on 27th March online and been trying to cancel as soon as the modem was recieved which was a few days later. Been waiting for a pre paid ebvelope to send it back and now concerned that the money is going to come out before I recieve this and will be out of pocket
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Brian Davidson
(@stumpyuk6) reported
from
Kilmarnock, Scotland
@ThreeUK Contracts up at the end of the month, contacted you 3 times and you can't match offers online. Even when the deal is with 3, through a third party! Don't think customer retention is high on your list #stayloyal #idontthinkso
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport Was a refund for a broadband contract that I cancelled in April and have sent bacj the equipment unused. Had 3 live chats and recently was told that an investigation would be concluded in 24hrs and I would reciebe the refund. Really disappointed in the service I've recieved!
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Shaun Wilson
(@ShaunW1993) reported
from
Stevenston, Scotland
@ThreeUKSupport messaged a few days ago about my Gran needing help. I decided to help her upgrade on Weds and get new phone delivered. Said she would get it today but a text on the morning to say which hour slot she would expect it. She hasn't received anything yet.
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Chris Coombs
(@CoombsieUK) reported
from
Kilwinning, Scotland
@ThreeUK wow your lack of customer service is beyond explanation. Advise someone they can leave for no cost on the 29th when they contact you on the 28th they are advised there is no cancellation fee BUT you need to pay 2 month plus 10 days #entrapment
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lucy mcghee 🏴🇪🇺
(@luluphooey) reported
from
Troon, Scotland
@ThreeUK the 4G service in glasgow is terrible
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vivianne sutherland
(@missviv_s) reported
from
Ayrshire, Scotland
@ThreeUKSupport This does not help as i still require a 16 digit voucher code & there is none printed on my receipt.
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Carl.
(@TisMeCarl) reported
from
Ayrshire, Scotland
@ThreeUKSupport That’s the first time I’ve gotten through to the UK 🇬🇧 call centre on @ThreeUK. What an experience (a bad one). Would try again to chat to someone offshore where they’re helpful. This guy was a joke. So pissed off, got a PAC code.
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weeyin13(JenJen)
(@weeyin13) reported
from
Troon, Scotland
@ThreeUKSupport is there a problem in the KA10 area as 4g is running at snails 🐌 pace...which is really unusual 🤔 😕 😳 😭😭
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Angela McTaggart
(@AngelaMcT_0510) reported
from
Mossblown, Scotland
@ThreeUKSupport is there an issue with your systems? Can't log into my3 to pay bill tried calling 333 can't find my account tried again said error with system and call was cut off.
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Kirsty Macgregor
(@macdivaofficial) reported
from
Irvine, Scotland
@ThreeUK signal is terrible 😫😫😫😫😫 been trying to pay my phone bill for ages !
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weeyin13(JenJen)
(@weeyin13) reported
from
Troon, Scotland
@ThreeUK Hi any chance of a network check for KA10 6BQ...4g on but going no where...really really frustrating...please help...thanks
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Calum🏴
(@keygripBJFC) reported
from
Beith, Scotland
@ThreeUKSupport No I never clicked it, better thought to ask first.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Manuel Nunes
(@Gnoshious) reported
@ThreeUK Why are you so bad to your loyal customers. I'm getting an early renewal offer from you of £23 per month! Your website has it for £17! Just a rip off. If been with you since 2015. But it's time to try and find a provider that wants to keep its customers.
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Mike Simmons
(@MikeSimmons80) reported
@ThreeUKSupport Thanks Holly. Voicemail was disabled and re-enabled a couple of times, the account was 'refreshed'. Issue has been ongoing for a number of years. It occurred when a voicemail was received while number was unavailable while being ported from @O2
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Chris Khalvashi 💙💛 Слава Україні
(@CKhalvashi) reported
Just called @ThreeUK to share intel on a call claiming to be them. Apparently they cannot investigate or even take details as I'm not a customer. Doesn't seem right to me and I'm sure they're happy with fraudsters using their name in this case.......
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Vicky
(@historyinyork) reported
@ThreeUKSupport Completely baffled as to how I apparently have 4G signal but yet nothing loads?? No wonder I get through my data so quickly at the minute - I have to refresh a page/app 3 times to get it to work! 😡 Postcode I’m in at the minute is YO30
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MightyK: Doolally Mood Boy
(@MrJoestarsBro) reported
@ThreeUK Again, your internet's being really damn spotty for no good reason
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Jess White
(@jessca1891) reported
@ThreeUKSupport I had the same issue last week in the office too but put it down to a mast being down or something but exactly the same issue this week too. Yes I've restarted my phone but it doesn't help. My day to day job relies on me being on the phone all day so this can't continue
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Ann
(@Ann86990920) reported
@ThreeUKSupport I have spoken to customer services again and wasted another hour for the number 078281125096. I never used this number and cancelled on the 5th day in lockdown when they had no customer services calls and I had to do online. Am not paying 265.12.I want my £18 back
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Jerome
(@jRomeest93) reported
I’m actually locked in a death row contract with @ThreeUK and they are so awful. Can’t wait for this to end
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Xander
(@XanderIommi) reported
@ThreeUKSupport @MikeSimmons80 Ok thanks you have confirmed you cannot resolve the issue then. As you cannot resolve the issue I take it I can leave the contract without paying early repayment fee?
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Vinay Reddy
(@VinayRe18733328) reported
@ThreeUKSupport And you people without useing network sending me bill why i need to pay without useing network bill