3 (Three) Outage Report in Mossblown, South Ayrshire, Scotland
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Mossblown, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Mossblown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Community Discussion
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3 (Three) Issues Reports Near Mossblown, Scotland
Latest outage, problems and issue reports in Mossblown and nearby locations:
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Lynn 🏴
(@LynnMcMillan123) reported
from
Kilmarnock, Scotland
Thankyoooou @ThreeUK I was thinking about leaving as the best price pm for iPhone 13 was £56 but you managed to get it down to £38 pm. Loyalty can pay 👏🏼
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Kirsty Macgregor
(@macdivaofficial) reported
from
Irvine, Scotland
@ThreeUK signal is terrible 😫😫😫😫😫 been trying to pay my phone bill for ages !
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Chris Coombs
(@CoombsieUK) reported
from
Kilwinning, Scotland
@ThreeUK wow your lack of customer service is beyond explanation. Advise someone they can leave for no cost on the 29th when they contact you on the 28th they are advised there is no cancellation fee BUT you need to pay 2 month plus 10 days #entrapment
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Ross Kilpatrick
(@RossKilpatrick5) reported
from
Irvine, Scotland
@BBCNews I didn’t get it, perhaps it’s a network issue? @ThreeUK @ThreeUKSupport
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Angela McTaggart
(@AngelaMcT_0510) reported
from
Mossblown, Scotland
@ThreeUKSupport is there an issue with your systems? Can't log into my3 to pay bill tried calling 333 can't find my account tried again said error with system and call was cut off.
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport Was a refund for a broadband contract that I cancelled in April and have sent bacj the equipment unused. Had 3 live chats and recently was told that an investigation would be concluded in 24hrs and I would reciebe the refund. Really disappointed in the service I've recieved!
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weeyin13(JenJen)
(@weeyin13) reported
from
Troon, Scotland
@ThreeUK Hi any chance of a network check for KA10 6BQ...4g on but going no where...really really frustrating...please help...thanks
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Bobby Bumstead
(@BumsteadBobby) reported
from
Ardeer Square, Scotland
@soulrelocation @ThreeUK I'm experiencing the same problem , their signal has been getting steadily worse for the past year, areas that were fine before are now dead zones honestly thinking about changing network
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vivianne sutherland
(@missviv_s) reported
from
Ayrshire, Scotland
@ThreeUKSupport This does not help as i still require a 16 digit voucher code & there is none printed on my receipt.
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lucy mcghee 🏴🇪🇺
(@luluphooey) reported
from
Troon, Scotland
@ThreeUK the 4G service in glasgow is terrible
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weeyin13(JenJen)
(@weeyin13) reported
from
Troon, Scotland
@ThreeUKSupport is there a problem in the KA10 area as 4g is running at snails 🐌 pace...which is really unusual 🤔 😕 😳 😭😭
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport I don't have the tracking number but I have now received an email to say I owe £33 on a number I don't recognise which I assume is the broadband that I requested to cancel over 1 month ago.
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Shaun Wilson
(@ShaunW1993) reported
from
Stevenston, Scotland
@ThreeUKSupport messaged a few days ago about my Gran needing help. I decided to help her upgrade on Weds and get new phone delivered. Said she would get it today but a text on the morning to say which hour slot she would expect it. She hasn't received anything yet.
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Robert Jelley
(@boab400) reported
from
Ayrshire, Scotland
So, another day trying to cancel within my cooling off period on the phone with @ThreeUKSupport. Not enough staff to answer calls within 40 minutes yesterday. No one answering tweets
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Carrie Munky
(@carriemunky79) reported
from
Newmilns, Scotland
It's going to be a pleasure to cancel my @ThreeUK account tomorrow #robbingbleeps
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Brian Davidson
(@stumpyuk6) reported
from
Kilmarnock, Scotland
@ThreeUK Contracts up at the end of the month, contacted you 3 times and you can't match offers online. Even when the deal is with 3, through a third party! Don't think customer retention is high on your list #stayloyal #idontthinkso
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport Ordered on 27th March online and been trying to cancel as soon as the modem was recieved which was a few days later. Been waiting for a pre paid ebvelope to send it back and now concerned that the money is going to come out before I recieve this and will be out of pocket
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Carl.
(@TisMeCarl) reported
from
Ayrshire, Scotland
@ThreeUKSupport That’s the first time I’ve gotten through to the UK 🇬🇧 call centre on @ThreeUK. What an experience (a bad one). Would try again to chat to someone offshore where they’re helpful. This guy was a joke. So pissed off, got a PAC code.
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Samantha Jane 🌕
(@sammiejane_9) reported
from
Galston, Scotland
@ThreeUKSupport It’s been over a year now. The Three store in Glasgow told me to turn off my 4G as the signal from Three couldn’t cope with demand. I get the upgrades but 12 months of issues I’m afraid I’ve had enough.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jasmin Chowdhury
(@ChowdhuryJasmin) reported
Not sure how many other customers are being wrongly charged big amounts by @ThreeUK allegedly for some third party apps. In middle of a cost of living crisis this is totally unacceptable and unfair way to treat customers.
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Sammii Brown
(@sammiib420) reported
@ThreeUKSupport can someone please get back to me? I ordered a phone on contract from you in December. Its still not been delivered, Dpd parcel says it never left the depot, your customer service team claim its been delivered but it was being delivered to the store..help!!
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Sammii Brown
(@sammiib420) reported
@ThreeUKSupport It was an s22 ultra, it was meant to be delivered to a 3 store, they haven't recieved it, but customer services claim dpd said its been delivered, but the parcel number given, shows it hasn't moved from the depot since 22/12/2022...Im being charged for the contract...
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Sammii Brown
(@sammiib420) reported
@ThreeUKSupport The best they advised was to cancel the contract and apply for a new one. But if I do that I end up paying £20 more per month for the phone, and I've lost out on the Samsung offer for £300, that I was eligible for after purchasing the phone when I did. I'm really unhappy 😭
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torikeogh1978
(@torikeogh1978) reported
@ThreeUKSupport I posted a tweet and you responded quickly wanting to resolve issue. Now you are not responding at all.! Do you not want to give me the £100 credit offered any longer?
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Karen Redfern
(@KarenRedfern2) reported
@ThreeUK Just spent precious holiday on a live chat regarding a complaint. I am a long-standing customer who switched to you originally because of Go Roam. You have just pushed me into an ‘upgrade’ which is no such thing as Go Roam is now an extra and expensive option.
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Karen Redfern
(@KarenRedfern2) reported
Shoddy customer care @ThreeUK Just be up front and tell all customers you are not offering Go Roam under the same conditions - this is a significant change.
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PG8
(@PedriG8) reported
@wills_bear @ThreeUKSupport I have this problem for two weeks now in Lincoln, I can’t even play anything or download anything because the download speed doesn’t even go above 5Mbps for the 5G home broadband. So frustrated and when I call them they say they are working on it.
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JonAlx.
(@jonalx7) reported
@ThreeUKSupport Only after a replacement or upgrade for a faulty ZTE 801 hub, nothing major really, but its impossible for anyone to complete this task! It’s been a nightmare, very shoddy and poor customer service beyond belief.This is why you lose customers!
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Cassy Becker-Smith
(@CassyBSmith) reported
@ThreeUKSupport Yeah they say that every time (up to 5 attempts now - and i have copies of correspondence to prove that) but it never happens. Not sure who’s lying here - is it you and your customer services team or is it the admin folks who are supposed to fulfil these requests?