3 (Three) outages and service status in Swanage, England

Problems in the last 24 hours in Swanage, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Swanage, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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3 (Three) Issues Reports Near Swanage, England

Latest outage, problems and issue reports in Swanage and nearby locations:

• 
  It’s Me .... Amy (@BambiAmy78) reported 10 minutes ago from Bournemouth, England

  @ThreeUKSupport Hi, do you have system issues today please? I completed an order this morning to move to you from another supplier but am yet to receive my confirmation email.

• 
  Elaine 💙 (@Ela44) reported 13 minutes ago from Corfe Mullen, England

  @Kiai_Kas @ThreeUK @ThreeUKSupport Hi Karen yesterday down here in Dorset I couldn't make or receive calls when I tried to ring out it said number not recognised and dropped. 3 came back to me on here to say engineers working in several places trying to fix it. Signal today is very low and phone is intermittent

• 
  Richard Frame (@rafthemaster) reported 15 minutes ago from Bournemouth, England

  @ThreeUKSupport Have run network setting reset - still seeing my signal drop - calls are showing as only using WiFi calling

• 
  Richard Frame (@rafthemaster) reported 18 minutes ago from Bournemouth, England

  @ThreeUKSupport It’s like I’m doomed not to get help. I’m really sorry but who do I have to talk to to get a qualified engineer on the phone not someone following a script - he’s taking forever and not getting anywhere because my answers don’t fit his script he doesn’t know how to help me

• 
  Elaine 💙 (@Ela44) reported 19 minutes ago from Corfe Mullen, England

  @keavaoloan @ThreeUKSupport Same here in BH18 I have managed to make one call today but all the others number not recognised and dropped. WhatsApp calls on WiFi working so problems with 3 signal still my friend only 6 miles away has no problems with calls.

• 
  Richard Frame (@rafthemaster) reported 29 minutes ago from Bournemouth, England

  @ThreeUKSupport I’m sorry to say the back of a crisp packet is more helpful than what I got - clearly the advisor is not trained to help beyond very basic queries and doesn’t have access to any resources to help him. Now on a lengthy (cold) transfer to customer services to log a complaint

• 
  JimmyUnderwood™ (@jamescusens18) reported 29 minutes ago from Bournemouth, England

  Hi @ThreeUK @ThreeUKSupport I need someone to call me back tomorrow to help sort out the mess that you’ve created. You’ve taken my phone number and swapped it with my mum (NHS worker), now she is without a phone. Complete mess.

• 
  David Graham (@DavidAGraham) reported 29 minutes ago from Bournemouth, England

  I will never understand about Sales... SMARTY is a MVNO owned by Three Mobile - I was already on @ThreeUK. Three looses a customer, SMARTY gains one. The @SMARTYMobileUK sales guy still gets their bonus this year yet the group business is down £60/year. Thanks @claudelittner

• 
  𝐏𝐀𝐈𝐆𝐄 𝐋𝐄𝐎𝐍𝐈 (@P_L_M97) reported 30 minutes ago from Swanage, England

  @ThreeUKSupport I have 4 bars and 4G but I haven’t been able to load anything for weeks the signal is just not strong at all considering its saying full bars. Took 4 attempts to even be able to write a tweet

• 
  𝐏𝐀𝐈𝐆𝐄 𝐋𝐄𝐎𝐍𝐈 (@P_L_M97) reported 35 minutes ago from Poole, England

  @ThreeUKSupport I have a company that I’ve never heard of keep texting me (cityindex), whenever I block them they text again some how and it won’t stop. No idea why they keep texting unless someone’s signed my number up for something. Anything you can do to stop them texting me?

• 
  𝐏𝐀𝐈𝐆𝐄 𝐋𝐄𝐎𝐍𝐈 (@P_L_M97) reported 36 minutes ago from Swanage, England

  @ThreeUKSupport why has nothing been loading on my 3G or 4G for the last couple of weeks ??? It’s so so so slow

• 
  Elaine 💙 (@Ela44) reported 36 minutes ago from Corfe Mullen, England

  @ThreeUKSupport emergency calls only available in BH18 area calls can't be made or received can you tell me what is happening in the area please

• 
  Joe (@ssorhpesoj) reported 37 minutes ago from Poole, England

  @ThreeUKSupport Managed to phone the 3 number on the website and spoke to someone but got a different answer to what was given to me last week. I will be going to one of your stores to get a resolution and if that doesn't work I will be going to the ombudsman.

• 
  Graham (@taylorbanks1979) reported 39 minutes ago from Poole, England

  @ThreeUKSupport guys amazing service thank you 🙏 please pass this on One very loyal customer

• 
  Stephen Edwards (@Stephen61934614) reported 50 minutes ago from Christchurch, England

  @ThreeUKSupport Sorry but this is beyond a joke, service in BH234HU has completely crashed again - you really need to give an honest explanation of what is going on, people are trying to do their jobs here!

• 
  Joe (@ssorhpesoj) reported 52 minutes ago from Poole, England

  @ThreeUKSupport Contacted you to cancel my contract 2 months but contract wasnt cancelled and further payments have been taken.

• 
  Richard Frame (@rafthemaster) reported 54 minutes ago from Bournemouth, England

  @ThreeUKSupport Hi this is terrible I keep dropping inbound calls. I have coverage and WiFi calling but people are struggling on non repeat attempts to call - including Vodafone trying to fix my broadband can’t get through!!!!

• 
  Richard Frame (@rafthemaster) reported 58 minutes ago from Bournemouth, England

  @ThreeUKSupport Well that went as well as before... no help - click the link “error”, try again “no operators” even though it’s inside your posted opening hours

• 
  Richard Frame (@rafthemaster) reported 59 minutes ago from Bournemouth, England

  @ThreeUKSupport Have now demand he either finds me a more senior colleague or a manager as the answer after a five minute hold to “investigate” was “we know there’s a network problem” which is the same tired excuse I always hear from THREE

• 
  Stephen Edwards (@Stephen61934614) reported 59 minutes ago from Christchurch, England

  @ThreeUKSupport three days now of zero mobile WiFi service in BH23 4HU!! Businesses are relying on the service during this critical Covid period.... to ad insult 45 mins waiting for you support only to be cut off!!!! What is going on?!?!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Robin Cornelius (@robincornelius) reported 5 minutes ago

  Terrible day for getting work done today @bt_uk internet is down as there is planned maintenance that no one was informed about and no @ThreeUKSupport mobile data at work despite 3-4 bars of signal. This happens too often on your network had to go for a drive to get data

• 
  Geordie Viking (@GeordieViking) reported 5 minutes ago

  @ThreeUKSupport I had a email come through to top up or my number will stop working. But Id also like to looking at grtting it converted to an eSIM as I live abroad. How can I do that? I cant login to the Three app.

• 
  Airlim (@Mainstreamlive) reported 7 minutes ago

  I generally think that @ThreeUK has become one of the worst networks recently, most of the time the data doesn’t work on my plan, that there offers are bad and most of all there is hardly any signal, actually annoys me when they don’t sort it out

• 
  Matt🦻 (@Matts_Tweeting) reported 9 minutes ago

  terrible signal service since @ThreeUK and @VodafoneUK merged. all networks have been crap with 5g never working and 4g being downgraded but this is ridiculous. signal checkers always say its fine. @SMARTYMobileUK uses 3 and i can't ever use what i pay for. #smartymobile

• 
  jay.fox  (@FoxRunTime) reported 12 minutes ago

  see that signal strength? still better than @ThreeUK!

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿🍉 Jade 🇵🇸 (@JadeThinksALot) reported 13 minutes ago

  @ThreeUK won’t be keeping me as a customer. Reception is crap and the Nero coffee was the one redeemer. Now it’s £2 and can only claim within the hour, if you wait too long all the codes are gone. Useless.

• 
  Stuart (@Stuart61838784) reported 13 minutes ago

  @ThreeUKSupport Contract finishes this year and we won’t be staying with you now you have lost long term customers due to your network being shocking and getting worse, this happens every time in the last year and half then you lie saying your improving it when your not

• 
  Clydachjack (@Swanseajack71) reported 14 minutes ago

  Hi, have you got a time frame for when you are going to finish the maintenance in SA65QD, signal has dropped dramatically since yesterday, thanks. @ThreeUKSupport

• 
  Mark Baroney (@bardne53756) reported 16 minutes ago

  @ThreeUK have refused to cancel my broadband and told me I need to go 17 miles to nearest store to sort. Had to file complaint as unable to do so. Terrible customer service.

• 
  Deborah Benady 💙 (@demube) reported 16 minutes ago

  @ThreeUK Why is voicemail not working on my 3 account? Others tell me it is the same for them