3 (Three) Outage Report in Swanage, Dorset, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Swanage, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Swanage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Swanage, England
Latest outage, problems and issue reports in Swanage and nearby locations:
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUK why is your network so rubbish - months now I’ve been suffering bad signal everywhere. I’ve even had my iPhone replaced to try and resolve things and all you say is “doing works to improve” in the area every time without prior warning and they never improve
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Nicola Syms
(@NicolaSyms) reported
from
Christchurch, England
@ThreeUKSupport Hi, I’m not a 3 customer but received texts recently threatening to disconnect my phone as bill couldn’t be paid. I know it’s a scam but some customers may not. Do you investigate these please & if so how do I report them? (If not I’ll just block/delete) Thanks!
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Joe
(@ssorhpesoj) reported
from
Poole, England
@ThreeUKSupport Contacted you to cancel my contract 2 months but contract wasnt cancelled and further payments have been taken.
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Service please
(@Unhappyconsume1) reported
from
Bournemouth, England
@ThreeUKSupport a HUGE thank you to the Amazing Jonathan who took ownership of my WiFi issue, he was upfront and honest and came up with a solution. Just a shame that the WiFi Didn’t work for us in our area as we have been with 3 for years with our mobile phones and
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Stephen Edwards
(@Stephen61934614) reported
from
Christchurch, England
@ThreeUKSupport Sorry but this is beyond a joke, service in BH234HU has completely crashed again - you really need to give an honest explanation of what is going on, people are trying to do their jobs here!
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Elaine 💙
(@Ela44) reported
from
Corfe Mullen, England
@Kiai_Kas @ThreeUK @ThreeUKSupport Hi Karen yesterday down here in Dorset I couldn't make or receive calls when I tried to ring out it said number not recognised and dropped. 3 came back to me on here to say engineers working in several places trying to fix it. Signal today is very low and phone is intermittent
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Joe
(@ssorhpesoj) reported
from
Corfe Mullen, England
Calling @ThreeUK and I'm pretty sure it's not hold I can hear.. I can hear people mumbling and laughing in the background... this is absolutely poor from Three.
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Elaine 💙
(@Ela44) reported
from
Corfe Mullen, England
@keavaoloan @ThreeUKSupport Same here in BH18 I have managed to make one call today but all the others number not recognised and dropped. WhatsApp calls on WiFi working so problems with 3 signal still my friend only 6 miles away has no problems with calls.
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport having really bad issues with regards to data of last few days almost unusable - on an iPhone in good signal not too busy an area, any ideas why it’s suddenly so bad?
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𝐏𝐀𝐈𝐆𝐄 𝐋𝐄𝐎𝐍𝐈
(@P_L_M97) reported
from
Poole, England
@ThreeUKSupport can’t seem to get any signal around Poole / bournemouth area? And it’ll say full signal but nothing loads?
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport Well that went as well as before... no help - click the link “error”, try again “no operators” even though it’s inside your posted opening hours
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Elaine 💙
(@Ela44) reported
from
Corfe Mullen, England
@ThreeUKSupport emergency calls only available in BH18 area calls can't be made or received can you tell me what is happening in the area please
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𝐏𝐀𝐈𝐆𝐄 𝐋𝐄𝐎𝐍𝐈
(@P_L_M97) reported
from
Swanage, England
@ThreeUKSupport why has nothing been loading on my 3G or 4G for the last couple of weeks ??? It’s so so so slow
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Joe
(@ssorhpesoj) reported
from
Poole, England
@ThreeUKSupport Managed to phone the 3 number on the website and spoke to someone but got a different answer to what was given to me last week. I will be going to one of your stores to get a resolution and if that doesn't work I will be going to the ombudsman.
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport I’m sorry to say the back of a crisp packet is more helpful than what I got - clearly the advisor is not trained to help beyond very basic queries and doesn’t have access to any resources to help him. Now on a lengthy (cold) transfer to customer services to log a complaint
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport It’s like I’m doomed not to get help. I’m really sorry but who do I have to talk to to get a qualified engineer on the phone not someone following a script - he’s taking forever and not getting anywhere because my answers don’t fit his script he doesn’t know how to help me
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It’s Me .... Amy
(@BambiAmy78) reported
from
Bournemouth, England
@ThreeUKSupport Hi, do you have system issues today please? I completed an order this morning to move to you from another supplier but am yet to receive my confirmation email.
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport Have now demand he either finds me a more senior colleague or a manager as the answer after a five minute hold to “investigate” was “we know there’s a network problem” which is the same tired excuse I always hear from THREE
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Stephen Edwards
(@Stephen61934614) reported
from
Christchurch, England
@ThreeUKSupport three days now of zero mobile WiFi service in BH23 4HU!! Businesses are relying on the service during this critical Covid period.... to ad insult 45 mins waiting for you support only to be cut off!!!! What is going on?!?!
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𝐏𝐀𝐈𝐆𝐄 𝐋𝐄𝐎𝐍𝐈
(@P_L_M97) reported
from
Poole, England
@ThreeUKSupport I have a company that I’ve never heard of keep texting me (cityindex), whenever I block them they text again some how and it won’t stop. No idea why they keep texting unless someone’s signed my number up for something. Anything you can do to stop them texting me?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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eleisha
(@expxf) reported
And it also doesn’t help that @ThreeUK @ThreeUKSupport are about as much use and as reliable as a chocolate tea pot in summer. Paying near on £100 a month between the two and STILL don’t have a good signal.
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Ellie Wallace
(@elliebelliediab) reported
@melisa_kx @ThreeUKSupport They called us... Hubby had chased the phone monday was told no 6th jan, asked them to listen to the calls and they called back today to confirm they had said 6th Dec. Then no offer of any help and the call was disconnected. No one called back. Cancelling all our contracts now
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Rabmcd
(@Rabmcd1) reported
@ThreeUK @ChelseaFC DONT USE THIS COMPANY. They will not replace my sim card and continue to charge me even though i have no access to there service. DO NOT USE!
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Laurie Green
(@Laurie_J_Green) reported
@ThreeUKSupport Hi. My Three broadband 5G and 4G have stopped working overnight. The router is connected and shows 5G but webpages etc timeout. This in the SE1 area. Any issues?
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Melissa Emma
(@melissaxoo) reported
@ThreeUKSupport Mark, I have already got a case with 3 but its going around in circles, I just want to cancel my contract with you but I have been trying since Wednesday & everyone is being utterly useless!!!!!! How can I get the answers?????
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Rabmcd
(@Rabmcd1) reported
@ThreeUK @SamsungUK DONT USE THIS COMPANY. They will not replace my sim card and continue to charge me even though i have no access to there service. DO NOT USE!
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Riggylaad
(@ColinJRigg) reported
@ThreeUK I literally get no service anywhere i go and my service is unbearable, phoned earlier and was hung up on.. I'm contemplating cancelling my contract unless I can get this sorted
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Rabmcd
(@Rabmcd1) reported
@ThreeUK @RFCMatt7 @ChelseaFC DONT USE THIS COMPANY. They will not replace my sim card and continue to charge me even though i have no access to there service. DO NOT USE!
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Paula
(@Paula73789202) reported
@ThreeUKSupport Phone didnt arrive, called @ThreeUKSupport was told would arrive Thursday, waited another day, still didnt turn up, customer service told me to wait at home for delivery, tried to force another contract, spent 3 hours on the phone. 2/3
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Mountainhoodie1234
(@Mountainhoodie1) reported
@ThreeUK @ThreeUKSupport I received a text message saying there was an issue taking my direct debit payment and I need to follow a link to avoid loss of service? Is this legit? I've got no issues wirh my bank or funds