1. Home
  2. Companies
  3. 3 (Three)
  4. Swanage, England
3 (Three)

3 (Three) Outage Report in Swanage, Dorset, England

Why is my 3 (Three) service not working?

No problems detected

If you are having issues, please submit a report below.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Swanage, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Swanage, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 56% Internet (56%)
  • 18% Phone (18%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Swanage, England

The most recent 3 (Three) outage reports came from the following cities: Poole.

CityProblem TypeReport Time
Poole Internet 1 day ago
Bournemouth Internet 2 months ago
Poole Wi-fi 2 months ago
Wimborne Minster Total Blackout 6 months ago
Bournemouth Internet 9 months ago
Bournemouth Phone 9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Swanage, England

Latest outage, problems and issue reports in Swanage and nearby locations:

  • Stephen61934614
    Stephen Edwards (@Stephen61934614) reported from Christchurch, England

    @ThreeUKSupport Sorry but this is beyond a joke, service in BH234HU has completely crashed again - you really need to give an honest explanation of what is going on, people are trying to do their jobs here!

  • Ela44
    Elaine 💙 (@Ela44) reported from Corfe Mullen, England

    @keavaoloan @ThreeUKSupport Same here in BH18 I have managed to make one call today but all the others number not recognised and dropped. WhatsApp calls on WiFi working so problems with 3 signal still my friend only 6 miles away has no problems with calls.

  • ssorhpesoj
    Joe (@ssorhpesoj) reported from Poole, England

    @ThreeUKSupport Managed to phone the 3 number on the website and spoke to someone but got a different answer to what was given to me last week. I will be going to one of your stores to get a resolution and if that doesn't work I will be going to the ombudsman.

  • garydenness
    Gary Denness (@garydenness) reported from Bournemouth, England

    @ThreeUK hi guys. I received a text today telling me that the Spend Cap will no longer apply to any purchases made with your Three Pay service. This, you tell me, is to give me control over how much I spend. That’s a porky pie isn’t it? This new policy means I have less control.

  • rafthemaster
    Richard Frame (@rafthemaster) reported from Bournemouth, England

    @ThreeUKSupport Have now demand he either finds me a more senior colleague or a manager as the answer after a five minute hold to “investigate” was “we know there’s a network problem” which is the same tired excuse I always hear from THREE

  • Ela44
    Elaine 💙 (@Ela44) reported from Corfe Mullen, England

    @ThreeUKSupport emergency calls only available in BH18 area calls can't be made or received can you tell me what is happening in the area please

  • rafthemaster
    Richard Frame (@rafthemaster) reported from Bournemouth, England

    @ThreeUKSupport Well that went as well as before... no help - click the link “error”, try again “no operators” even though it’s inside your posted opening hours

  • P_L_M97
    𝐏𝐀𝐈𝐆𝐄 𝐋𝐄𝐎𝐍𝐈 (@P_L_M97) reported from Swanage, England

    @ThreeUKSupport why has nothing been loading on my 3G or 4G for the last couple of weeks ??? It’s so so so slow

  • rafthemaster
    Richard Frame (@rafthemaster) reported from Bournemouth, England

    @ThreeUKSupport It’s like I’m doomed not to get help. I’m really sorry but who do I have to talk to to get a qualified engineer on the phone not someone following a script - he’s taking forever and not getting anywhere because my answers don’t fit his script he doesn’t know how to help me

  • BambiAmy78
    It’s Me .... Amy (@BambiAmy78) reported from Bournemouth, England

    @ThreeUKSupport Hi, do you have system issues today please? I completed an order this morning to move to you from another supplier but am yet to receive my confirmation email.

  • rafthemaster
    Richard Frame (@rafthemaster) reported from Bournemouth, England

    @ThreeUK why is your network so rubbish - months now I’ve been suffering bad signal everywhere. I’ve even had my iPhone replaced to try and resolve things and all you say is “doing works to improve” in the area every time without prior warning and they never improve

  • Ela44
    Elaine 💙 (@Ela44) reported from Corfe Mullen, England

    @Kiai_Kas @ThreeUK @ThreeUKSupport Hi Karen yesterday down here in Dorset I couldn't make or receive calls when I tried to ring out it said number not recognised and dropped. 3 came back to me on here to say engineers working in several places trying to fix it. Signal today is very low and phone is intermittent

  • Unhappyconsume1
    Service please (@Unhappyconsume1) reported from Bournemouth, England

    @ThreeUKSupport a HUGE thank you to the Amazing Jonathan who took ownership of my WiFi issue, he was upfront and honest and came up with a solution. Just a shame that the WiFi Didn’t work for us in our area as we have been with 3 for years with our mobile phones and

  • rafthemaster
    Richard Frame (@rafthemaster) reported from Bournemouth, England

    @ThreeUKSupport I’m sorry to say the back of a crisp packet is more helpful than what I got - clearly the advisor is not trained to help beyond very basic queries and doesn’t have access to any resources to help him. Now on a lengthy (cold) transfer to customer services to log a complaint

  • P_L_M97
    𝐏𝐀𝐈𝐆𝐄 𝐋𝐄𝐎𝐍𝐈 (@P_L_M97) reported from Poole, England

    @ThreeUKSupport I have a company that I’ve never heard of keep texting me (cityindex), whenever I block them they text again some how and it won’t stop. No idea why they keep texting unless someone’s signed my number up for something. Anything you can do to stop them texting me?

  • ssorhpesoj
    Joe (@ssorhpesoj) reported from Poole, England

    @ThreeUKSupport Contacted you to cancel my contract 2 months but contract wasnt cancelled and further payments have been taken.

  • P_L_M97
    𝐏𝐀𝐈𝐆𝐄 𝐋𝐄𝐎𝐍𝐈 (@P_L_M97) reported from Poole, England

    @ThreeUKSupport can’t seem to get any signal around Poole / bournemouth area? And it’ll say full signal but nothing loads?

  • ssorhpesoj
    Joe (@ssorhpesoj) reported from Corfe Mullen, England

    Calling @ThreeUK and I'm pretty sure it's not hold I can hear.. I can hear people mumbling and laughing in the background... this is absolutely poor from Three.

  • Stephen61934614
    Stephen Edwards (@Stephen61934614) reported from Christchurch, England

    @ThreeUKSupport three days now of zero mobile WiFi service in BH23 4HU!! Businesses are relying on the service during this critical Covid period.... to ad insult 45 mins waiting for you support only to be cut off!!!! What is going on?!?!

  • NicolaSyms
    Nicola Syms (@NicolaSyms) reported from Christchurch, England

    @ThreeUKSupport Hi, I’m not a 3 customer but received texts recently threatening to disconnect my phone as bill couldn’t be paid. I know it’s a scam but some customers may not. Do you investigate these please & if so how do I report them? (If not I’ll just block/delete) Thanks!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • WendyHendy
    Wendy Hendy (@WendyHendy) reported

    @ThreeUKSupport Well of course I now feel dumb believing that the SIM would somehow magically activate, lol. I’ve been trying to deal with this since 7:30 am, can I please get help that works?

  • ukheather
    Heather (@ukheather) reported

    @ThreeUK So you can't help? I tweeted as I can't live chat or call today. Happened back in March and again now. Really bad when missing texts

  • anisa_nass
    anisa nas (@anisa_nass) reported

    @DOCkayer @ThreeUK so have mine! apparently it’s an issue w every customer right now

  • redblueme1
    redblueme (@redblueme1) reported

    @ThreeUKSupport Now they encouraged me to introduce friends their new plan which new customers can pay £1.4 less each month actually get more data. What's the point to stay as an old customer?

  • pickypooAndy
    andy clarke (@pickypooAndy) reported

    @ThreeUK how bad are you? Me & wife spent the last 3 days at #carfestsouth. Diff phones, tried all the usual tricks, but no signal all weekend, bet you’re proud of your useless service??? Look forward to the usual excuses…

  • OriginalR3d1
    OriginalR3D1 (@OriginalR3d1) reported

    @ThreeUK why your top ups still broken?? This is the second month you take the money but don't give the Top-Up!!

  • ladgaga13
    Lad Gaga 💙 (@ladgaga13) reported

    @ThreeUKSupport Because your passing the blame back onto the company who is supposed to send the TV out to the customer but if they are not getting told by your company to send them to the customer how are they supposed to send them sick of the constant back and forth

  • che7sey
    chels 🐝 (@che7sey) reported

    @ThreeUKSupport @ThreeUK ive been trying to activate a sim card with you but your website isn't letting me, keeps saying there's a problem, been trying for over a week now.. can one of you do it please cause I'm losing my patience lol

  • che7sey
    chels 🐝 (@che7sey) reported

    @ThreeUK ive been trying to activate a sim card with you but your website isn't letting me, keeps saying there's a problem, been trying for over a week now.. can one of you do it please cause I'm losing my patience lol

  • MarkDRocks
    Mark Rocks (@MarkDRocks) reported

    @ThreeUK In Corfu though been charged as if I'm in Albania. No three customer service available. Not happy..