3 (Three) Outage Report in Swanage, Dorset, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Swanage, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Swanage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (45%)
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Total Blackout (34%)
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Phone (12%)
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Wi-fi (7%)
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E-mail (2%)
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TV (%)
 
Live Outage Map Near Swanage, Dorset, England
The most recent 3 (Three) outage reports came from the following cities: Wimborne Minster.
| City | Problem Type | Report Time | 
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Phone | 
Community Discussion
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3 (Three) Issues Reports Near Swanage, England
Latest outage, problems and issue reports in Swanage and nearby locations:
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Richard Frame 
    (@rafthemaster) reported 
    
        from
            Bournemouth, England
    
@ThreeUKSupport I’m sorry to say the back of a crisp packet is more helpful than what I got - clearly the advisor is not trained to help beyond very basic queries and doesn’t have access to any resources to help him. Now on a lengthy (cold) transfer to customer services to log a complaint
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Richard Frame 
    (@rafthemaster) reported 
    
        from
            Bournemouth, England
    
@ThreeUKSupport Have now demand he either finds me a more senior colleague or a manager as the answer after a five minute hold to “investigate” was “we know there’s a network problem” which is the same tired excuse I always hear from THREE
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Joe 
    (@ssorhpesoj) reported 
    
        from
            Poole, England
    
@ThreeUKSupport Managed to phone the 3 number on the website and spoke to someone but got a different answer to what was given to me last week. I will be going to one of your stores to get a resolution and if that doesn't work I will be going to the ombudsman.
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Ross 
    (@ScubaRoss) reported 
    
        from
            Poole, England
    
@mcarhartharris @ThreeUK If you want the model let me know. Best headphones I’ve ever used, never fallen out when running AND they turn on, it’s like magic!
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Richard Frame 
    (@rafthemaster) reported 
    
        from
            Bournemouth, England
    
Tech today going well... @VodafoneUK: KNACKERED, no ideas what’s wrong, @SkyHelpTeam TV WiFi iffy - engineer Thursday to make box feel better, @ThreeUK temperamental as using data due to no broadband. Haven’t been able to work or relax all day with all these issues!
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Richard Frame 
    (@rafthemaster) reported 
    
        from
            Bournemouth, England
    
@ThreeUKSupport Hi this is terrible I keep dropping inbound calls. I have coverage and WiFi calling but people are struggling on non repeat attempts to call - including Vodafone trying to fix my broadband can’t get through!!!!
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Richard Frame 
    (@rafthemaster) reported 
    
        from
            Bournemouth, England
    
@ThreeUKSupport having really bad issues with regards to data of last few days almost unusable - on an iPhone in good signal not too busy an area, any ideas why it’s suddenly so bad?
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Richard Frame 
    (@rafthemaster) reported 
    
        from
            Bournemouth, England
    
@ThreeUKSupport Thanks - that issue has cleared up but I still have a lot problems where calls drop even when I’m not moving - doesn’t happen all the time and never happened on my old provider on and phone (only been with you a few months)
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Richard Frame 
    (@rafthemaster) reported 
    
        from
            Bournemouth, England
    
@ThreeUK I know you hate me and never can be bothered to provide me with phone service and I do apologise for actually using a healthy wedge of my unlimited data today - please take up grievance with @VodafoneUK whose broadband has been dead all day even after phoning for help!
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Stephen Edwards 
    (@Stephen61934614) reported 
    
        from
            Christchurch, England
    
@ThreeUKSupport Sorry but this is beyond a joke, service in BH234HU has completely crashed again - you really need to give an honest explanation of what is going on, people are trying to do their jobs here!
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Joe 
    (@ssorhpesoj) reported 
    
        from
            Corfe Mullen, England
    
Calling @ThreeUK and I'm pretty sure it's not hold I can hear.. I can hear people mumbling and laughing in the background... this is absolutely poor from Three.
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Richard Frame 
    (@rafthemaster) reported 
    
        from
            Bournemouth, England
    
@ThreeUKSupport Have run network setting reset - still seeing my signal drop - calls are showing as only using WiFi calling
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Nicola Syms 
    (@NicolaSyms) reported 
    
        from
            Christchurch, England
    
@ThreeUKSupport Hi, I’m not a 3 customer but received texts recently threatening to disconnect my phone as bill couldn’t be paid. I know it’s a scam but some customers may not. Do you investigate these please & if so how do I report them? (If not I’ll just block/delete) Thanks!
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Mikaela Yurukova 
    (@MikaelaYurukova) reported 
    
        from
            Bournemouth, England
    
@ThreeUK Can you at least fix the network connection. I have a Huawei device at home for wi-fi which is horrible, but also the mobile 3G/4g is even worse....
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David Graham 
    (@DavidAGraham) reported 
    
        from
            Bournemouth, England
    
I will never understand about Sales... SMARTY is a MVNO owned by Three Mobile - I was already on @ThreeUK. Three looses a customer, SMARTY gains one. The @SMARTYMobileUK sales guy still gets their bonus this year yet the group business is down £60/year. Thanks @claudelittner
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Richard Frame 
    (@rafthemaster) reported 
    
        from
            Bournemouth, England
    
@ThreeUK why is your network so rubbish - months now I’ve been suffering bad signal everywhere. I’ve even had my iPhone replaced to try and resolve things and all you say is “doing works to improve” in the area every time without prior warning and they never improve
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Richard Frame 
    (@rafthemaster) reported 
    
        from
            Bournemouth, England
    
@ThreeUKSupport Well that went as well as before... no help - click the link “error”, try again “no operators” even though it’s inside your posted opening hours
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Richard Frame 
    (@rafthemaster) reported 
    
        from
            Bournemouth, England
    
@ThreeUKSupport It’s like I’m doomed not to get help. I’m really sorry but who do I have to talk to to get a qualified engineer on the phone not someone following a script - he’s taking forever and not getting anywhere because my answers don’t fit his script he doesn’t know how to help me
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JimmyUnderwood™ 
    (@jamescusens18) reported 
    
        from
            Bournemouth, England
    
Hi @ThreeUK @ThreeUKSupport I need someone to call me back tomorrow to help sort out the mess that you’ve created. You’ve taken my phone number and swapped it with my mum (NHS worker), now she is without a phone. Complete mess.
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Stephen Edwards 
    (@Stephen61934614) reported 
    
        from
            Christchurch, England
    
@ThreeUKSupport three days now of zero mobile WiFi service in BH23 4HU!! Businesses are relying on the service during this critical Covid period.... to ad insult 45 mins waiting for you support only to be cut off!!!! What is going on?!?!
 
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Hennessy 
    (@SamHenners) reported 
@ThreeUKSupport Hi, I recently left Three but I have just had my usual direct debit go out of my account? When I requested my PAC, it said I wouldn’t be charged if I used the PAC on the same day (which I did) Can you help?
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Lee Finney 
    (@leeboi2369) reported 
@ThreeUKSupport I pay for unlimited Data. Every month. Yet every month I get texts saying I’ve almost used my data and to buy more. Then again, every month I have to phone customer service and every month I’m told it won’t happen again. It’s getting old and annoying now. Just fix the issue!
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Charlotte Barker 
    (@charbarker_) reported 
@ThreeUKSupport Coming up to three months of no signal at my home address because of work on a nearby mast that appears to be eternally unresolved. Do you feel good about charging people for a phone contract when they're unable to make a phone call because of your network?
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Jonathan stokes 
    (@Jonathan3Stokes) reported 
@ThreeUKSupport Why does @EE constantly outperform me in every area, that's the issue. The service is so slow
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Rev 
    (@Get_Revved) reported 
@ThreeUKSupport Thanks! That worked perfectly. What a strange way to have to fix it. Anyone would think trying to register again would just fail because you're already registered. At least it was an easy fix. All's well that ends well.
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Victor 
    (@Victor40812845) reported 
@ChelseaFC @ThreeUK Frankly speaking, Chelsea players are not really the problem some are very good but manager has no real game plans, he is ........!!
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jezzaf 
    (@jezzaf3) reported 
@ThreeUKSupport I will do. But what can you tell me other than what I already know? The never ending work on the mast continues therefore it gets switched off at 8.30am every day and I lose service leading to huge disruption to my work. As if a month of this in October wasn’t enough???
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Akumar 
    (@Akumar09298178) reported 
@ThreeUKSupport @ThreeUKSupport hey chris, this was my last option to drive 10 miles, before this i have almost spend 20hrs with your customers care and live chat support team, and they lied to me that is the reason i have cancelled my both contract with you guys.
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Onosnation 
    (@onosnation) reported 
@ChelseaFC @ThreeUK Just support this all he asked for okay, stop all this dubious tweet, none of this big managers made it to the up without facing challenges
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Kit Dayaram 
    (@KitTheRam) reported 
@ThreeUKSupport I would call, if I have service. Currently on a hotspot from a mobile phone connected to O2. Two days in a row of no connection in CM19.