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3 (Three)

3 (Three) Outage Report in Swanage, Dorset, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Swanage, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Swanage, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Swanage, England

The most recent 3 (Three) outage reports came from the following cities: Poole.

CityProblem TypeReport Time
Poole Internet 9 days ago
Bournemouth Internet 2 months ago
Poole Wi-fi 2 months ago
Wimborne Minster Total Blackout 6 months ago
Bournemouth Internet 9 months ago
Bournemouth Phone 9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Swanage, England

Latest outage, problems and issue reports in Swanage and nearby locations:

  • rafthemaster
    Richard Frame (@rafthemaster) reported from Bournemouth, England

    @ThreeUKSupport Have run network setting reset - still seeing my signal drop - calls are showing as only using WiFi calling

  • Stephen61934614
    Stephen Edwards (@Stephen61934614) reported from Christchurch, England

    @ThreeUKSupport Sorry but this is beyond a joke, service in BH234HU has completely crashed again - you really need to give an honest explanation of what is going on, people are trying to do their jobs here!

  • rafthemaster
    Richard Frame (@rafthemaster) reported from Bournemouth, England

    @ThreeUK why is your network so rubbish - months now I’ve been suffering bad signal everywhere. I’ve even had my iPhone replaced to try and resolve things and all you say is “doing works to improve” in the area every time without prior warning and they never improve

  • rafthemaster
    Richard Frame (@rafthemaster) reported from Bournemouth, England

    @ThreeUKSupport Thanks - that issue has cleared up but I still have a lot problems where calls drop even when I’m not moving - doesn’t happen all the time and never happened on my old provider on and phone (only been with you a few months)

  • DavidAGraham
    David Graham (@DavidAGraham) reported from Bournemouth, England

    I will never understand about Sales... SMARTY is a MVNO owned by Three Mobile - I was already on @ThreeUK. Three looses a customer, SMARTY gains one. The @SMARTYMobileUK sales guy still gets their bonus this year yet the group business is down £60/year. Thanks @claudelittner

  • rafthemaster
    Richard Frame (@rafthemaster) reported from Bournemouth, England

    @ThreeUKSupport Have now demand he either finds me a more senior colleague or a manager as the answer after a five minute hold to “investigate” was “we know there’s a network problem” which is the same tired excuse I always hear from THREE

  • rafthemaster
    Richard Frame (@rafthemaster) reported from Bournemouth, England

    @ThreeUKSupport It’s like I’m doomed not to get help. I’m really sorry but who do I have to talk to to get a qualified engineer on the phone not someone following a script - he’s taking forever and not getting anywhere because my answers don’t fit his script he doesn’t know how to help me

  • rafthemaster
    Richard Frame (@rafthemaster) reported from Bournemouth, England

    @ThreeUK I know you hate me and never can be bothered to provide me with phone service and I do apologise for actually using a healthy wedge of my unlimited data today - please take up grievance with @VodafoneUK whose broadband has been dead all day even after phoning for help!

  • rafthemaster
    Richard Frame (@rafthemaster) reported from Bournemouth, England

    @ThreeUKSupport Hi this is terrible I keep dropping inbound calls. I have coverage and WiFi calling but people are struggling on non repeat attempts to call - including Vodafone trying to fix my broadband can’t get through!!!!

  • jamescusens18
    JimmyUnderwood™ (@jamescusens18) reported from Bournemouth, England

    Hi @ThreeUK @ThreeUKSupport I need someone to call me back tomorrow to help sort out the mess that you’ve created. You’ve taken my phone number and swapped it with my mum (NHS worker), now she is without a phone. Complete mess.

  • rafthemaster
    Richard Frame (@rafthemaster) reported from Bournemouth, England

    Tech today going well... @VodafoneUK: KNACKERED, no ideas what’s wrong, @SkyHelpTeam TV WiFi iffy - engineer Thursday to make box feel better, @ThreeUK temperamental as using data due to no broadband. Haven’t been able to work or relax all day with all these issues!

  • ssorhpesoj
    Joe (@ssorhpesoj) reported from Corfe Mullen, England

    Calling @ThreeUK and I'm pretty sure it's not hold I can hear.. I can hear people mumbling and laughing in the background... this is absolutely poor from Three.

  • NicolaSyms
    Nicola Syms (@NicolaSyms) reported from Christchurch, England

    @ThreeUKSupport Hi, I’m not a 3 customer but received texts recently threatening to disconnect my phone as bill couldn’t be paid. I know it’s a scam but some customers may not. Do you investigate these please & if so how do I report them? (If not I’ll just block/delete) Thanks!

  • Stephen61934614
    Stephen Edwards (@Stephen61934614) reported from Christchurch, England

    @ThreeUKSupport three days now of zero mobile WiFi service in BH23 4HU!! Businesses are relying on the service during this critical Covid period.... to ad insult 45 mins waiting for you support only to be cut off!!!! What is going on?!?!

  • rafthemaster
    Richard Frame (@rafthemaster) reported from Bournemouth, England

    @ThreeUKSupport having really bad issues with regards to data of last few days almost unusable - on an iPhone in good signal not too busy an area, any ideas why it’s suddenly so bad?

  • rafthemaster
    Richard Frame (@rafthemaster) reported from Bournemouth, England

    @ThreeUKSupport I’m sorry to say the back of a crisp packet is more helpful than what I got - clearly the advisor is not trained to help beyond very basic queries and doesn’t have access to any resources to help him. Now on a lengthy (cold) transfer to customer services to log a complaint

  • ScubaRoss
    Ross (@ScubaRoss) reported from Poole, England

    @mcarhartharris @ThreeUK If you want the model let me know. Best headphones I’ve ever used, never fallen out when running AND they turn on, it’s like magic!

  • MikaelaYurukova
    Mikaela Yurukova (@MikaelaYurukova) reported from Bournemouth, England

    @ThreeUK Can you at least fix the network connection. I have a Huawei device at home for wi-fi which is horrible, but also the mobile 3G/4g is even worse....

  • rafthemaster
    Richard Frame (@rafthemaster) reported from Bournemouth, England

    @ThreeUKSupport Not overly - looks like signal in my area has got a lot worse than it was advertised at... O2 had better signal and I left them due to bad coverage and was shown the map for my area and told it would be very good - not what I’m getting

  • rafthemaster
    Richard Frame (@rafthemaster) reported from Bournemouth, England

    @ThreeUKSupport Well that went as well as before... no help - click the link “error”, try again “no operators” even though it’s inside your posted opening hours

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Kinnusai1
    Kinnusai (@Kinnusai1) reported

    @ThreeUKSupport Also, if you can somehow tell Siddharth from customer support that i'm still waiting for the call he promised to give me 2 days ago that would be something at least. Encountered nothing but incompetence and broken promises for 12 days in a row now.

  • justinframe
    Justinframe Photogra (@justinframe) reported

    @ThreeUK seriously need to improve reporting network faults on your site. No network in CF72 area

  • Kinnusai1
    Kinnusai (@Kinnusai1) reported

    @ThreeUKSupport How about no? How about you sort my phone out and get in touch with me??? You're doing the exact thing I just said was shot service. LOOK INTO IT. DO YOUR JOBS. GET MY PHONE WORKING TODAY!!!!!!!

  • fingerlesscurt
    Curt (@fingerlesscurt) reported

    @ThreeUK your customer service is absolutely shocking.

  • PeteQTX
    Pete (@PeteQTX) reported

    @ThreeUKSupport I'm in Mid-Ulsterfor 6 months - your coverage is terrible. Any plans to fix it soon?

  • Kinnusai1
    Kinnusai (@Kinnusai1) reported

    @ThreeUKSupport Still waiting for a sim i received on 22nd january to be activated and have contacted customer support SIX times only for each member of staff to give me a deadline they then miss without bothering to update me. Really **** service.

  • nitramsillaw
    Martin Wallis (@nitramsillaw) reported

    @emilyblakebs @ThreeUK @EE are a 1000000% better network, slightly more expensive but you really do get what you pay for.

  • emilyblakebs
    Emilyblake (@emilyblakebs) reported

    I swear to god @ThreeUK is the worst!!!! No network for 2 days messaged them they can’t do anything as they’re upgrading their system looool who shall I switch to?

  • LeeNoble
    Lee Noble 🇪🇺 (@LeeNoble) reported

    @ThreeUKSupport I won't be back in that postcode until tomorrow now but seeing as today there was no signal at all e.g. no calls, sms, or internet, I'm not sure what difference this will make.

  • Booskiboomkin
    Arthur Dent (@Booskiboomkin) reported

    Hi @ThreeUK! Can I get some technical support please? There's issues with a particular eNodeB in my area. Band 32 & 20 wont aggregate with band 3. I tried to explain this to your level 2 support yesterday and was told it's because of congestion which is not true. Can you help me?