3 (Three) outages and service status in Swanage, England
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
- 3 (Three) generated 0 outage signals in the last 24 hours around Swanage, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Swanage, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Swanage, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 24: Problems at 3 (Three)
3 (Three) is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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3 (Three) Issues Reports Near Swanage, England
Latest outage, problems and issue reports in Swanage and nearby locations:
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Richard Frame (@rafthemaster) reported from Bournemouth, England@ThreeUKSupport having really bad issues with regards to data of last few days almost unusable - on an iPhone in good signal not too busy an area, any ideas why itโs suddenly so bad?
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๐๐๐๐๐ ๐๐๐๐๐ (@P_L_M97) reported from Swanage, England@ThreeUKSupport I have 4 bars and 4G but I havenโt been able to load anything for weeks the signal is just not strong at all considering its saying full bars. Took 4 attempts to even be able to write a tweet
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Gary Denness (@garydenness) reported from Bournemouth, England@ThreeUK hi guys. I received a text today telling me that the Spend Cap will no longer apply to any purchases made with your Three Pay service. This, you tell me, is to give me control over how much I spend. Thatโs a porky pie isnโt it? This new policy means I have less control.
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Richard Frame (@rafthemaster) reported from Bournemouth, England@ThreeUKSupport Have run network setting reset - still seeing my signal drop - calls are showing as only using WiFi calling
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Graham (@taylorbanks1979) reported from Poole, England@ThreeUKSupport guys amazing service thank you ๐ please pass this on One very loyal customer
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Nicola Syms (@NicolaSyms) reported from Christchurch, England@ThreeUKSupport Hi, Iโm not a 3 customer but received texts recently threatening to disconnect my phone as bill couldnโt be paid. I know itโs a scam but some customers may not. Do you investigate these please & if so how do I report them? (If not Iโll just block/delete) Thanks!
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๐๐๐๐๐ ๐๐๐๐๐ (@P_L_M97) reported from Swanage, England@ThreeUKSupport why has nothing been loading on my 3G or 4G for the last couple of weeks ??? Itโs so so so slow
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Mikaela Yurukova (@MikaelaYurukova) reported from Bournemouth, England@ThreeUK Can you at least fix the network connection. I have a Huawei device at home for wi-fi which is horrible, but also the mobile 3G/4g is even worse....
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Stephen Edwards (@Stephen61934614) reported from Christchurch, England@ThreeUKSupport three days now of zero mobile WiFi service in BH23 4HU!! Businesses are relying on the service during this critical Covid period.... to ad insult 45 mins waiting for you support only to be cut off!!!! What is going on?!?!
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Joe (@ssorhpesoj) reported from Poole, England@ThreeUKSupport Contacted you to cancel my contract 2 months but contract wasnt cancelled and further payments have been taken.
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Ross (@ScubaRoss) reported from Poole, England@mcarhartharris @ThreeUK If you want the model let me know. Best headphones Iโve ever used, never fallen out when running AND they turn on, itโs like magic!
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๐๐๐๐๐ ๐๐๐๐๐ (@P_L_M97) reported from Poole, England@ThreeUKSupport I have a company that Iโve never heard of keep texting me (cityindex), whenever I block them they text again some how and it wonโt stop. No idea why they keep texting unless someoneโs signed my number up for something. Anything you can do to stop them texting me?
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Loraine ๐๐๐ท (@macknitty) reported from Ashley Cross, England@RobFreeman @VictoriaCoren Same here (on @ThreeUK), but my husbandโs did (at 2.59) on a different network.
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Richard Frame (@rafthemaster) reported from Bournemouth, England@ThreeUKSupport Have now demand he either finds me a more senior colleague or a manager as the answer after a five minute hold to โinvestigateโ was โwe know thereโs a network problemโ which is the same tired excuse I always hear from THREE
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Richard Frame (@rafthemaster) reported from Bournemouth, England@ThreeUKSupport Not overly - looks like signal in my area has got a lot worse than it was advertised at... O2 had better signal and I left them due to bad coverage and was shown the map for my area and told it would be very good - not what Iโm getting
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Service please (@Unhappyconsume1) reported from Bournemouth, England@ThreeUKSupport a HUGE thank you to the Amazing Jonathan who took ownership of my WiFi issue, he was upfront and honest and came up with a solution. Just a shame that the WiFi Didnโt work for us in our area as we have been with 3 for years with our mobile phones and
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Elaine ๐ (@Ela44) reported from Corfe Mullen, England@keavaoloan @ThreeUKSupport Same here in BH18 I have managed to make one call today but all the others number not recognised and dropped. WhatsApp calls on WiFi working so problems with 3 signal still my friend only 6 miles away has no problems with calls.
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Richard Frame (@rafthemaster) reported from Bournemouth, England@ThreeUK I know you hate me and never can be bothered to provide me with phone service and I do apologise for actually using a healthy wedge of my unlimited data today - please take up grievance with @VodafoneUK whose broadband has been dead all day even after phoning for help!
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๐๐๐๐๐ ๐๐๐๐๐ (@P_L_M97) reported from Poole, England@ThreeUKSupport canโt seem to get any signal around Poole / bournemouth area? And itโll say full signal but nothing loads?
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Joe (@ssorhpesoj) reported from Corfe Mullen, EnglandCalling @ThreeUK and I'm pretty sure it's not hold I can hear.. I can hear people mumbling and laughing in the background... this is absolutely poor from Three.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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roy pavett (@PavettRoy) reported@ThreeUK bloody awful customer service from Three. I have an account in my name but phone is used by my daughter. I have given consent for them to ALWAYS speak to my daughter regarding account SIX times (4 this morning)....and STILL they keep asking for my permission....
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Mike Wood (@mikewooduk) reported@VodafoneUK @ThreeUK So 3 customer popped into Vodafone as your store closure notes you can find 3 at Vodafone. Unable to upgrade, cancel or discuss accounts. Confirmed with several stores. This is definitely a breach not everyone wants to speak to cust service on the phone...
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FINGERSJOHNโ (@jnafr) reportedBack in B43 7EQ Great Barr Birmingham @ThreeUKSupport @VodafoneUK Sort the service out 4G 5G both Dire. ALL other networks are fine. No one can access apps.
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๐ฆ (@IchBinLucee) reported@ThreeUK bro, why is the caffe nero reward activated immediately and then needs to be used in an hour??? Change it back wtf
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Valar Dohaeris (@Chukwuebuuka) reported@ThreeUK will outsource Customer service operations to India and what do you get for it? Stolen customer data they use for their scam calls
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Tessek (@Tessek1983) reportedHey @ThreeUKSupport @VodafoneUK are you ever going to fix the signal in Darlington town centre 2 years at least the transmitter on bondgate house has been down and nothing done to replace
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Clydachjack (@Swanseajack71) reportedHi, have you got a time frame for when you are going to finish the maintenance in SA65QD, signal has dropped dramatically since yesterday, thanks. @ThreeUKSupport
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Richard Gendal Brown (@gendal) reported@lawrencenewport are you sure itโs the signal? My experience in London (on @ThreeUK) is that I have a full 4G or 5G signal yet am unable to access anything. And it varies by time of day. eg early morning on Upper St Martinโs lane in Covent Garden itโs fine. Lunchtime? Forget it. So Iโm guessing the cell is overloaded or the backhaul is saturated. Either way thereโs no problem with โsignalโ. Itโs that theyโre giving me basically zero bandwidth.
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Mark Finch (@markpfinch) reported@ThreeUKSupport shocking charge me ยฃ12 for 7 day European pass. Block it after 1 day for fair usage policy. Rude on support and tell me I have to wait to buy another pass as this one is active for 7 days. Leave me unable to use my phone for navigation in Europe! Scam!
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White Apathy (@fundcruncher) reported@ThreeUK I can no longer listen to voice mail unless I record a stupid message? Are you on crack? Fk off. Give me access to my voice message or I'm changing provider. Not negotiable. Fkn tyrants.