3 (Three) outages and service status in Swanage, England
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Swanage, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Swanage, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Swanage, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Swanage, England
The most recent 3 (Three) outage reports came from the following cities: Poole.
| City | Problem Type | Report Time |
|---|---|---|
 Poole
|
Internet | 1 month ago |
Community Discussion
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3 (Three) Issues Reports Near Swanage, England
Latest outage, problems and issue reports in Swanage and nearby locations:
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Richard Frame (@rafthemaster) reported from Bournemouth, England@ThreeUKSupport I’m sorry to say the back of a crisp packet is more helpful than what I got - clearly the advisor is not trained to help beyond very basic queries and doesn’t have access to any resources to help him. Now on a lengthy (cold) transfer to customer services to log a complaint
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Richard Frame (@rafthemaster) reported from Bournemouth, England@ThreeUKSupport It’s like I’m doomed not to get help. I’m really sorry but who do I have to talk to to get a qualified engineer on the phone not someone following a script - he’s taking forever and not getting anywhere because my answers don’t fit his script he doesn’t know how to help me
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David Graham (@DavidAGraham) reported from Bournemouth, EnglandI will never understand about Sales... SMARTY is a MVNO owned by Three Mobile - I was already on @ThreeUK. Three looses a customer, SMARTY gains one. The @SMARTYMobileUK sales guy still gets their bonus this year yet the group business is down £60/year. Thanks @claudelittner
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JimmyUnderwood™ (@jamescusens18) reported from Bournemouth, EnglandHi @ThreeUK @ThreeUKSupport I need someone to call me back tomorrow to help sort out the mess that you’ve created. You’ve taken my phone number and swapped it with my mum (NHS worker), now she is without a phone. Complete mess.
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Elaine 💙 (@Ela44) reported from Corfe Mullen, England@keavaoloan @ThreeUKSupport Same here in BH18 I have managed to make one call today but all the others number not recognised and dropped. WhatsApp calls on WiFi working so problems with 3 signal still my friend only 6 miles away has no problems with calls.
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Ross (@ScubaRoss) reported from Poole, England@mcarhartharris @ThreeUK If you want the model let me know. Best headphones I’ve ever used, never fallen out when running AND they turn on, it’s like magic!
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Elaine 💙 (@Ela44) reported from Corfe Mullen, England@Kiai_Kas @ThreeUK @ThreeUKSupport Hi Karen yesterday down here in Dorset I couldn't make or receive calls when I tried to ring out it said number not recognised and dropped. 3 came back to me on here to say engineers working in several places trying to fix it. Signal today is very low and phone is intermittent
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It’s Me .... Amy (@BambiAmy78) reported from Bournemouth, England@ThreeUKSupport Hi, do you have system issues today please? I completed an order this morning to move to you from another supplier but am yet to receive my confirmation email.
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Richard Frame (@rafthemaster) reported from Bournemouth, England@ThreeUKSupport Have run network setting reset - still seeing my signal drop - calls are showing as only using WiFi calling
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Gary Denness (@garydenness) reported from Bournemouth, England@ThreeUK hi guys. I received a text today telling me that the Spend Cap will no longer apply to any purchases made with your Three Pay service. This, you tell me, is to give me control over how much I spend. That’s a porky pie isn’t it? This new policy means I have less control.
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Richard Frame (@rafthemaster) reported from Bournemouth, England@ThreeUK why is your network so rubbish - months now I’ve been suffering bad signal everywhere. I’ve even had my iPhone replaced to try and resolve things and all you say is “doing works to improve” in the area every time without prior warning and they never improve
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Richard Frame (@rafthemaster) reported from Bournemouth, England@ThreeUKSupport Well that went as well as before... no help - click the link “error”, try again “no operators” even though it’s inside your posted opening hours
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Stephen Edwards (@Stephen61934614) reported from Christchurch, England@ThreeUKSupport three days now of zero mobile WiFi service in BH23 4HU!! Businesses are relying on the service during this critical Covid period.... to ad insult 45 mins waiting for you support only to be cut off!!!! What is going on?!?!
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𝐏𝐀𝐈𝐆𝐄 𝐋𝐄𝐎𝐍𝐈 (@P_L_M97) reported from Swanage, England@ThreeUKSupport I have 4 bars and 4G but I haven’t been able to load anything for weeks the signal is just not strong at all considering its saying full bars. Took 4 attempts to even be able to write a tweet
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Stephen Edwards (@Stephen61934614) reported from Christchurch, England@ThreeUKSupport Sorry but this is beyond a joke, service in BH234HU has completely crashed again - you really need to give an honest explanation of what is going on, people are trying to do their jobs here!
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Mikaela Yurukova (@MikaelaYurukova) reported from Bournemouth, England@ThreeUK Can you at least fix the network connection. I have a Huawei device at home for wi-fi which is horrible, but also the mobile 3G/4g is even worse....
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Service please (@Unhappyconsume1) reported from Bournemouth, England@ThreeUKSupport a HUGE thank you to the Amazing Jonathan who took ownership of my WiFi issue, he was upfront and honest and came up with a solution. Just a shame that the WiFi Didn’t work for us in our area as we have been with 3 for years with our mobile phones and
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Richard Frame (@rafthemaster) reported from Bournemouth, EnglandTech today going well... @VodafoneUK: KNACKERED, no ideas what’s wrong, @SkyHelpTeam TV WiFi iffy - engineer Thursday to make box feel better, @ThreeUK temperamental as using data due to no broadband. Haven’t been able to work or relax all day with all these issues!
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Richard Frame (@rafthemaster) reported from Bournemouth, England@ThreeUKSupport Thanks - that issue has cleared up but I still have a lot problems where calls drop even when I’m not moving - doesn’t happen all the time and never happened on my old provider on and phone (only been with you a few months)
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Richard Frame (@rafthemaster) reported from Bournemouth, England@ThreeUKSupport Not overly - looks like signal in my area has got a lot worse than it was advertised at... O2 had better signal and I left them due to bad coverage and was shown the map for my area and told it would be very good - not what I’m getting
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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•Tushker Gall 🐾 (@Tushker_Gall) reportedwhy don't old people understand that us young folks don't have access to everything on the internet. dad needs a new SIM card but @ThreeUK won't issue one because dad doesn't know his account details.. dad thinks I can just access his emails because "you do the internet"
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Caedmon Mullin (@caedmon_m) reportedHey @ThreeUK you've suspended my child's phone account, I need to contact them, your support lines are down and your AI chat has just given me a link to a dedicated bereavement support page. Are you ******* kidding me?
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Wyn Morgan (@wynmorgan) reported@ThreeUK @ThreeUKSupport seems we’re going to be without a signal for a second week as you’re still working on your mast. Surely you’ve had time to install a new mast in that time?
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Adam Purdie (@AdamPurdie) reported@ThreeUKSupport is there anyway to stop the incessant calls about my upcoming contract renewal? This is daily and bordering on harassment now. I told your service advisor I will switch providers if this does not stop, same for my wife and daughter.
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Shuga Jar (@AmaraCajetan) reportedWhen it comes to frustrating you, just leave it for @ThreeUK They have got to be the most useless UK network ever! Unfortunately you’re forced into a freaking contract with them.
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Sir Richard B-H-Soame 13th BT (@SOAMER) reportedBreaking News @ThreeUK @VodafoneUK @SMARTYMobileUK Currently there is a scam going on for upgrading your account to 5G because of signal issues! These 3 companies of HUTCHINSON 3G don’t care about its customers in fact they have sold their database with every ones numbers on
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Kimberley (@MissKimKH) reported@ThreeUKSupport why on Earth am I paying you so much money for unlimited data on 2 different devices when the internet is hardly ever useable?! Absolutely shocking service, I've been a customer for over 13 years and this is just diabolical lately!!
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andrew (@Jonesy3937) reported@ThreeUKSupport are there any problems in the Newport area? My daughter's I phone isn't connecting
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Ruth Seager (@ruthseag) reported@ThreeUK terrible customer service. I have wasted at least 4 and a half hours talking on the phone with no progress. Got cut off, no phone back, waited in queues and got told that they can’t make any guarantees. After 18 years as a customer…I think it’s time to make a switch…
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Sir Richard B-H-Soame 13th BT (@SOAMER) reportedI truly give up with @SMARTYMobileUK @ThreeUK @VodafoneUK our phone signal has been degrading for over twelve months it’s been reported just shows the extent of greed within these companies!! This is today’s results WiFi and 4g nothing no signal at all #dontwaistmoney3smarty