3 (Three) Outage Report in Swanage, Dorset, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Swanage, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Swanage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (63%)
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Phone (17%)
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Total Blackout (11%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Swanage, Dorset, England
The most recent 3 (Three) outage reports came from the following cities: Wareham and Bournemouth.
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Community Discussion
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3 (Three) Issues Reports Near Swanage, England
Latest outage, problems and issue reports in Swanage and nearby locations:
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Richard Frame (@rafthemaster) reported from Bournemouth, England
@ThreeUKSupport I’m sorry to say the back of a crisp packet is more helpful than what I got - clearly the advisor is not trained to help beyond very basic queries and doesn’t have access to any resources to help him. Now on a lengthy (cold) transfer to customer services to log a complaint
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Nicola Syms (@NicolaSyms) reported from Christchurch, England
@ThreeUKSupport Hi, I’m not a 3 customer but received texts recently threatening to disconnect my phone as bill couldn’t be paid. I know it’s a scam but some customers may not. Do you investigate these please & if so how do I report them? (If not I’ll just block/delete) Thanks!
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Richard Frame (@rafthemaster) reported from Bournemouth, England
@ThreeUKSupport having really bad issues with regards to data of last few days almost unusable - on an iPhone in good signal not too busy an area, any ideas why it’s suddenly so bad?
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Richard Frame (@rafthemaster) reported from Bournemouth, England
@ThreeUKSupport Have now demand he either finds me a more senior colleague or a manager as the answer after a five minute hold to “investigate” was “we know there’s a network problem” which is the same tired excuse I always hear from THREE
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Joe (@ssorhpesoj) reported from Poole, England
@ThreeUKSupport Contacted you to cancel my contract 2 months but contract wasnt cancelled and further payments have been taken.
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Stephen Edwards (@Stephen61934614) reported from Christchurch, England
@ThreeUKSupport Sorry but this is beyond a joke, service in BH234HU has completely crashed again - you really need to give an honest explanation of what is going on, people are trying to do their jobs here!
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Richard Frame (@rafthemaster) reported from Bournemouth, England
@ThreeUKSupport Hi this is terrible I keep dropping inbound calls. I have coverage and WiFi calling but people are struggling on non repeat attempts to call - including Vodafone trying to fix my broadband can’t get through!!!!
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Stephen Edwards (@Stephen61934614) reported from Christchurch, England
@ThreeUKSupport three days now of zero mobile WiFi service in BH23 4HU!! Businesses are relying on the service during this critical Covid period.... to ad insult 45 mins waiting for you support only to be cut off!!!! What is going on?!?!
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Richard Frame (@rafthemaster) reported from Bournemouth, England
Tech today going well... @VodafoneUK: KNACKERED, no ideas what’s wrong, @SkyHelpTeam TV WiFi iffy - engineer Thursday to make box feel better, @ThreeUK temperamental as using data due to no broadband. Haven’t been able to work or relax all day with all these issues!
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Elaine 💙 (@Ela44) reported from Corfe Mullen, England
@keavaoloan @ThreeUKSupport Same here in BH18 I have managed to make one call today but all the others number not recognised and dropped. WhatsApp calls on WiFi working so problems with 3 signal still my friend only 6 miles away has no problems with calls.
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Joe (@ssorhpesoj) reported from Corfe Mullen, England
Calling @ThreeUK and I'm pretty sure it's not hold I can hear.. I can hear people mumbling and laughing in the background... this is absolutely poor from Three.
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Elaine 💙 (@Ela44) reported from Corfe Mullen, England
@ThreeUKSupport emergency calls only available in BH18 area calls can't be made or received can you tell me what is happening in the area please
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Richard Frame (@rafthemaster) reported from Bournemouth, England
@ThreeUKSupport Have run network setting reset - still seeing my signal drop - calls are showing as only using WiFi calling
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It’s Me .... Amy (@BambiAmy78) reported from Bournemouth, England
@ThreeUKSupport Hi, do you have system issues today please? I completed an order this morning to move to you from another supplier but am yet to receive my confirmation email.
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Elaine 💙 (@Ela44) reported from Corfe Mullen, England
@Kiai_Kas @ThreeUK @ThreeUKSupport Hi Karen yesterday down here in Dorset I couldn't make or receive calls when I tried to ring out it said number not recognised and dropped. 3 came back to me on here to say engineers working in several places trying to fix it. Signal today is very low and phone is intermittent
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Richard Frame (@rafthemaster) reported from Bournemouth, England
@ThreeUKSupport It’s like I’m doomed not to get help. I’m really sorry but who do I have to talk to to get a qualified engineer on the phone not someone following a script - he’s taking forever and not getting anywhere because my answers don’t fit his script he doesn’t know how to help me
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Richard Frame (@rafthemaster) reported from Bournemouth, England
@ThreeUKSupport Well that went as well as before... no help - click the link “error”, try again “no operators” even though it’s inside your posted opening hours
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Joe (@ssorhpesoj) reported from Poole, England
@ThreeUKSupport Managed to phone the 3 number on the website and spoke to someone but got a different answer to what was given to me last week. I will be going to one of your stores to get a resolution and if that doesn't work I will be going to the ombudsman.
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Richard Frame (@rafthemaster) reported from Bournemouth, England
@ThreeUK why is your network so rubbish - months now I’ve been suffering bad signal everywhere. I’ve even had my iPhone replaced to try and resolve things and all you say is “doing works to improve” in the area every time without prior warning and they never improve
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JimmyUnderwood™ (@jamescusens18) reported from Bournemouth, England
Hi @ThreeUK @ThreeUKSupport I need someone to call me back tomorrow to help sort out the mess that you’ve created. You’ve taken my phone number and swapped it with my mum (NHS worker), now she is without a phone. Complete mess.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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david charlie oakes (@DavOakMus) reported
@ThreeUK @ThreeUKSupport Hello i'm interested in the 4G Hub for £15 a month. If I ordered it and couldn't get good signal in my flat - can I change my mind ? :)
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Lucy Andrews (@LAndrewsWrites) reported
@stop5Ghove @ThreeUK @EE This is a terrible infringement of the residents' rights. The telecom companies are trying to ride roughshod over the residents.
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Daniel Leivers (@SofaRacing) reported
@ThreeUK getting this question in early this year - will this year finally be the one where you support the Apple Watch eSIM?
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Jonny Masters (@jonnypmasters) reported
@ThreeUKSupport @HalifaxBank @DuckDuckGo Also the Market Feedback App to report the problems. They simply say they have stopped working and refuse to open.
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MSM is the virus (@ugihughes3) reported
@ThreeUKSupport I’ve got in now. I got the screen to enter the code rather than the oops somethings wrong. Thanks for the help
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Robin Edwards (@oddbinredwoods) reported
My interest is peaked @OnePlus_UK: loved my 7 Pro, had issues with the 8 Pro and now moved to S21 Ultra. But, this looks to have some interesting features, especially in my favourite department of the cameras. Do we know when @ThreeUK are getting them? Whats the Pro release date?
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Marc Jepson/DJ Jepo (@marcjepson) reported
@ThreeUKSupport I am aware of go roam, and when I receive a text from @ThreeUK when landing at a destination that’s is included then I am going to use my phone on the understanding that I won’t get charged. This is what I did, still got charged and still there is “nothing you can do” #terrible
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Julie Leadbeater (@LeadbeaterJulie) reported
@ThreeUKSupport I'm tired of being sent round in a circle on your website. My device is FAULTY. What do I have to do to get some help?
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Noel Symonds (@bluelionman) reported
@ThreeUKSupport @PineWappleApple Well 13hrs later I can't get in to my app or login to My 3 from your website so what's up?
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Tom Shaw (@tomshaw72) reported
@ThreeUK I cant seem to log into My3.. is there an issue?