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3 (Three)

3 (Three) Outage Report in Swanage, Dorset, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Swanage, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Swanage, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 16% Total Blackout (16%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Swanage, England

The most recent 3 (Three) outage reports came from the following cities: Poole.

CityProblem TypeReport Time
Poole Internet 9 days ago
Bournemouth Internet 2 months ago
Poole Wi-fi 2 months ago
Wimborne Minster Total Blackout 6 months ago
Bournemouth Internet 9 months ago
Bournemouth Phone 9 months ago

Community Discussion

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3 (Three) Issues Reports Near Swanage, England

Latest outage, problems and issue reports in Swanage and nearby locations:

  • MikaelaYurukova
    Mikaela Yurukova (@MikaelaYurukova) reported from Bournemouth, England

    @ThreeUK ever since that big network outage last month, I have experienced minor outage on a number of occasions, including half an hour ago. Let’s not talk about how rubbish 4G and the WiFi has been!!! Starting to consider switching over and Black Friday is coming up...

  • rafthemaster
    Richard Frame (@rafthemaster) reported from Bournemouth, England

    @ThreeUKSupport I’m sorry to say the back of a crisp packet is more helpful than what I got - clearly the advisor is not trained to help beyond very basic queries and doesn’t have access to any resources to help him. Now on a lengthy (cold) transfer to customer services to log a complaint

  • Stephen61934614
    Stephen Edwards (@Stephen61934614) reported from Christchurch, England

    @ThreeUKSupport Sorry but this is beyond a joke, service in BH234HU has completely crashed again - you really need to give an honest explanation of what is going on, people are trying to do their jobs here!

  • rafthemaster
    Richard Frame (@rafthemaster) reported from Bournemouth, England

    @ThreeUKSupport Have now demand he either finds me a more senior colleague or a manager as the answer after a five minute hold to “investigate” was “we know there’s a network problem” which is the same tired excuse I always hear from THREE

  • rafthemaster
    Richard Frame (@rafthemaster) reported from Bournemouth, England

    @ThreeUKSupport Hi this is terrible I keep dropping inbound calls. I have coverage and WiFi calling but people are struggling on non repeat attempts to call - including Vodafone trying to fix my broadband can’t get through!!!!

  • rafthemaster
    Richard Frame (@rafthemaster) reported from Bournemouth, England

    @ThreeUKSupport Thanks - that issue has cleared up but I still have a lot problems where calls drop even when I’m not moving - doesn’t happen all the time and never happened on my old provider on and phone (only been with you a few months)

  • rafthemaster
    Richard Frame (@rafthemaster) reported from Bournemouth, England

    @ThreeUKSupport Not overly - looks like signal in my area has got a lot worse than it was advertised at... O2 had better signal and I left them due to bad coverage and was shown the map for my area and told it would be very good - not what I’m getting

  • rafthemaster
    Richard Frame (@rafthemaster) reported from Bournemouth, England

    @ThreeUK why is your network so rubbish - months now I’ve been suffering bad signal everywhere. I’ve even had my iPhone replaced to try and resolve things and all you say is “doing works to improve” in the area every time without prior warning and they never improve

  • rafthemaster
    Richard Frame (@rafthemaster) reported from Bournemouth, England

    @ThreeUKSupport It’s like I’m doomed not to get help. I’m really sorry but who do I have to talk to to get a qualified engineer on the phone not someone following a script - he’s taking forever and not getting anywhere because my answers don’t fit his script he doesn’t know how to help me

  • rafthemaster
    Richard Frame (@rafthemaster) reported from Bournemouth, England

    Tech today going well... @VodafoneUK: KNACKERED, no ideas what’s wrong, @SkyHelpTeam TV WiFi iffy - engineer Thursday to make box feel better, @ThreeUK temperamental as using data due to no broadband. Haven’t been able to work or relax all day with all these issues!

  • rafthemaster
    Richard Frame (@rafthemaster) reported from Bournemouth, England

    @ThreeUKSupport having really bad issues with regards to data of last few days almost unusable - on an iPhone in good signal not too busy an area, any ideas why it’s suddenly so bad?

  • jamescusens18
    JimmyUnderwood™ (@jamescusens18) reported from Bournemouth, England

    Hi @ThreeUK @ThreeUKSupport I need someone to call me back tomorrow to help sort out the mess that you’ve created. You’ve taken my phone number and swapped it with my mum (NHS worker), now she is without a phone. Complete mess.

  • rafthemaster
    Richard Frame (@rafthemaster) reported from Bournemouth, England

    @ThreeUK I know you hate me and never can be bothered to provide me with phone service and I do apologise for actually using a healthy wedge of my unlimited data today - please take up grievance with @VodafoneUK whose broadband has been dead all day even after phoning for help!

  • rafthemaster
    Richard Frame (@rafthemaster) reported from Bournemouth, England

    I’m sorry @O2 but this is the end of our friendship - years of loyalty has bought be nothing. The service has got worse, not better and for the cost it’s not worth it - I’m off to see if @ThreeUK is a magic number maybe they can give me what I need - fair well and goodbye

  • Stephen61934614
    Stephen Edwards (@Stephen61934614) reported from Christchurch, England

    @ThreeUKSupport three days now of zero mobile WiFi service in BH23 4HU!! Businesses are relying on the service during this critical Covid period.... to ad insult 45 mins waiting for you support only to be cut off!!!! What is going on?!?!

  • DavidAGraham
    David Graham (@DavidAGraham) reported from Bournemouth, England

    I will never understand about Sales... SMARTY is a MVNO owned by Three Mobile - I was already on @ThreeUK. Three looses a customer, SMARTY gains one. The @SMARTYMobileUK sales guy still gets their bonus this year yet the group business is down £60/year. Thanks @claudelittner

  • rafthemaster
    Richard Frame (@rafthemaster) reported from Bournemouth, England

    @ThreeUKSupport Have run network setting reset - still seeing my signal drop - calls are showing as only using WiFi calling

  • ScubaRoss
    Ross (@ScubaRoss) reported from Poole, England

    @mcarhartharris @ThreeUK If you want the model let me know. Best headphones I’ve ever used, never fallen out when running AND they turn on, it’s like magic!

  • rafthemaster
    Richard Frame (@rafthemaster) reported from Bournemouth, England

    @ThreeUKSupport Well that went as well as before... no help - click the link “error”, try again “no operators” even though it’s inside your posted opening hours

  • MikaelaYurukova
    Mikaela Yurukova (@MikaelaYurukova) reported from Bournemouth, England

    @ThreeUK Can you at least fix the network connection. I have a Huawei device at home for wi-fi which is horrible, but also the mobile 3G/4g is even worse....

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • grumpygrizzler
    Billy (@grumpygrizzler) reported

    @ThreeUKSupport worst network ever. Have been trying to get my number transferred for days and days but still not ported across. Can't access my online banking, just a mess

  • Logan_iso
    Logan ○●● (@Logan_iso) reported

    @ThreeUKSupport I was advised to text for a code and have tried over the last day. I’m still getting errors, but support mentioned that there was an issue with my account which could be escalating the issue and that they may have to manually intervene regarding the PAC code.

  • al_17x
    drea (@al_17x) reported

    @ThreeUKSupport won’t let me buy a data passport but you’ve charged me £45 for using my data to try and get one?? Can someone help

  • grizlyadams
    grizlyadams (@grizlyadams) reported

    @ThreeUK what is going on with your service in Gloucester/Cheltnham area? It's absolutely awful in the last 3 weeks. Used to be a solid 50/20mbps down/up - now varies between 0.3/1 and <9/2. With wildly varying pings. It's rubbish.

  • CFCtoby20
    Toby (@CFCtoby20) reported

    @Kingcanners @terrystuckshop @ThreeUK Looks awful on the shirt as well

  • Logan_iso
    Logan ○●● (@Logan_iso) reported

    @ThreeUKSupport Hi, I’m still having the same issues despite the chat yesterday.

  • Wayneyboy85
    Wayne Kinder (@Wayneyboy85) reported

    @ThreeUKSupport I've absolutely had it with the lack of service now. Before a month ago, I used to get 2 bars of 5G for 50Mbps. Now, the same 2 bars give me less than 1Mbps. 4G has always been poor, with less than 1Mbps speeds. It's unbearable! Why should I pay for a non-service?

  • CowenFaye
    Faye Cowen (@CowenFaye) reported

    @ThreeUK can you help a sister out? We went in store and got a monthly mobile broadband hub and it’s still not activated and they can’t find our account when I call. We desperately need it up and running ASAP. Waited 24 hr. Still nothing

  • enbytv
    Henry Young (@enbytv) reported

    @ThreeUKSupport It’s because your systems were down apparently. I’ve managed to do it this morning thankfully.

  • grumpygrizzler
    Billy (@grumpygrizzler) reported

    @ThreeUK provide the worst service, if you need to keep your number then do not move to them as they cannot transfer. Give them a PAC code and it won't make any difference. They will leave you in a mess. Don't use them