Barclays status: access issues and outage reports

Problems in the last 24 hours in Wigan, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Wigan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

• 
  Lynne Baines (@LynneBaines2) reported 14 minutes ago from Haydock, England

  @davidebaines @BarclaysUK Terrible indeed.

• 
  Stevie chels ⭐⭐🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇺🇦 (@steviechels10) reported 16 minutes ago from Horwich, England

  @Barclays @BarclaysUK @BarclaysUKHelp hi barclays, me and partner wasted another hour+ tonight, trying to ask questions about our mortgage, if possible could you help me ! TRIED phoning waste of time hold. I need to know if I can change job to different work.. continuing 1/2

• 
  Caroline Hurt (@caro_hurt) reported 17 minutes ago from Leyland, England

  @BarclaysUKHelp @BarclaysUK absolutely shocking service on phone today and called back and told to wait another 40 minutes….to report fraud on my premier account….wow….👿

• 
  Kathryn Stanczyszyn (@stanchers) reported 18 minutes ago from Barton upon Irwell, England

  @BarclaysUK my app hasn’t been loading all day. Is there a problem?

• 
  R🔥nge Heating (@RangeHeating) reported 42 minutes ago from Urmston, England

  .@BarclaysUK your customer service is by far the worst I have ever experienced. We haven’t been able to get through in over a week. Waited over an hour each time then got cut off every time. You need to employ more call centre staff immediately

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Guy Williams (@Piglet0080) reported 6 minutes ago

  @BarclaysUK Are there any human beings still working at Barclay? 12 calls of over 5 minutes each, hanging on to the phone an nobody answers. These numbers were given to me on e mail by Barclays. Customer service? Non existent.

• 
  grapefruit&ambers (@Mrslostand837) reported 6 minutes ago

  Anyone else having issues with @BarclaysUK @BarclaysUKHelp I went to my app to check my bank did my Face ID asked for my passcode I did that. It loaded my account then kicked me out and said I’m not registered. I just had to register again!

• 
  🌸 EMMA 🌸 (@EmmaaAsh) reported 8 minutes ago

  @BarclaysUK Is there currently an issue with making credit card payments via the app? Keep getting message “payment failed”.

• 
  charlie stone (@charlie81389135) reported 9 minutes ago

  @BarclaysUK hi, I need to get a refund and have been asked for an IBAN and a SWIFT code,can you help me? Thanks

• 
  Wisequack (@thewisequack) reported 9 minutes ago

  @BarclaysUKHelp @Barclays @BarclaysUK I know chat support via app is being reset . So why force neurodivergent folk to call.? There's a msg us option but autoresponse says call. Why can't my query be solved with text/email? This violates access rights re: Equality Act. Is this unreasonable?

• 
  Harry Wraith (@NotHarry16) reported 12 minutes ago

  @BarclaysUK Trying to switch my joint account to you to get the £200 switch payment. It says I must use the app to do this which I've done, but it didn't provide an option for joint. I now find out you can't open a joint account in the app. What a **** experience.

• 
  ¥ (@Cl2udy) reported 13 minutes ago

  @BarclaysUK why’s ur bank so bad tryna send payments and you’ve locked me out of online banking lmao terrible bank

• 
  Shehzad (@ShehzadArsenal) reported 14 minutes ago

  Had a bank account with @Barclays since I was 16. Today they rejected a payment to someone because they were satisfied. Guess what I’m a grown man. I won’t be held hostage by @BarclaysUK closing my account down!!!!!!

• 
  ТМР (@tmrcz) reported 14 minutes ago

  @barclaysuk you just started blocking your app on my @grapheneos phone falsely claiming it is rooted. Totally unacceptable and customer unfriendly behaviour that will not be tolerated. Bye bye.

• 
  Mike Woods MCIAT (@mikewoodsprpty) reported 14 minutes ago

  Anybody else had to wait on @BarclaysUK @Barclays to release a charge on a property? Loan paid off 2 yrs ago! Been nearly 1 week since contacting them to get any positive response! Refinancing being delayed causing cash flow issues !!