Barclays status: access issues and outage reports

Problems in the last 24 hours in Ware, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Ware, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Ware, England

Latest outage, problems and issue reports in Ware and nearby locations:

• 
  Mike Sparling (@michaelsparling) reported 2 minutes ago from Hatfield, England

  It’s completely bonkers that you’re increasing the Blue ‘Rewards’ fee to £5 which is the same amount as the reward! I mean what’s the point? Couldn’t make it up. It’s more of a slap in the face. Been your customer for 22 years!! @Barclays @BarclaysUK @BarclaysUKHelp

• 
  Gaël (He/His) (@GaelCombettes) reported 11 minutes ago from London Colney, England

  @BarclaysUK Hi @Barclays, I am a Premier Account client and have tried during last 3 months to increase my credit card limit. Yes, 3 MONTHS !!! The app is not working. I call and they asked me to do it on the app. What a poor service.

• 
  Adam Cannon (@adam_cannon) reported 25 minutes ago from Barnet, England

  Eventually answered after 1hr 17 mins on hold. Then received a further call at 2020’ rang once and u left a message. Immediately tried to return the call as requested but the office was closed!!! This is impossible @BarclaysUK

• 
  Adam Cannon (@adam_cannon) reported 33 minutes ago from Barnet, England

  And now 50 mins. I don’t get how @BarclaysUK call this a customer service team or service when no one answers, you are left on hold interminably and there is no time expectation management. At the beginning of the call, the message said the wait was 5/10 mins …

• 
  DLAP Group (@DLAPgroup) reported 34 minutes ago from London Colney, England

  Abysmal service from @BarclaysUK @BarclaysUKHelp @Barclays The Business banking service is terrible. Unable to get any help from anyone.

• 
  Le Bête de Londres. (@BastieVelo) reported 36 minutes ago from London Colney, England

  @BarclaysUK hey I can’t access my statements. Something to do with changes sort codes. It’s a business account. I need them for my VAT return. Help!

• 
  Laura Cook (@LauraVCook1980) reported 56 minutes ago from Hatfield, England

  @BarclaysUK - worst customer service in the world. I now risk buyers withdrawing from house sale because waiting on you to do one simple task. Fed up of waiting on hold 40 plus minutes each time I call to chase you. A task you should’ve done 20 years ago!

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andy Drysdale (@andysdrysdale) reported 4 minutes ago

  @BarclaysUK - Hi, I just received the following message, is it a scam? Hi, we've found an issue with your debit card, so we've sent you a replacement. Your old card won't work after 28 days, or as soon as you use your new one.

• 
  Munee 💙 (@OfficialMunee) reported 6 minutes ago

  @BarclaysUK Needs to fix up waiting for my mum to be seen for an issue we’ve come for the second time, I’m glad I’ve changed banks but my mum still wants to rock with her day one bank.. the branch in Walthamstow sucks, rude behaviour for staff

• 
  🌸 EMMA 🌸 (@EmmaaAsh) reported 11 minutes ago

  @BarclaysUK Is there currently an issue with making credit card payments via the app? Keep getting message “payment failed”.

• 
  Lee (@LeeCraddock12) reported 14 minutes ago

  @JeniWilson8 @BarclaysUK They told me it was an internal e-mail address and a probable staff error. I put in false information and security answers and managed to set up a secure @Barclays e-mail mailbox. I have now made a complaint which has not yet been resolved. The message is actually about the migration of the legacy e-mail accounts to a new system. Pretty boring really and only of interest to a financial intermediary.

• 
  Warren Peters (@wizza_wozza) reported 14 minutes ago

  Hi @BarclaysUKHelp, @BarclaysUK, is there an issue with your services today, chat really hopeless and all calls being directed to automated services? #CustServiceFail

• 
  iain (@iaintoon) reported 17 minutes ago

  @BarclaysUK your customer service team is ******* **** Who cry’s over why u asking stupid questions for and ends the call 🤡🤡

• 
  Perfect Symmetry - 🇮🇹 Reloaded 🇬🇧 (@ReloadedPerfect) reported 20 minutes ago

  @HukAleksandra Fair enough then. I recently had massive issues with @BarclaysUK stopping all my crypto purchases to the point I just closed my account. Banking in the UK is getting too sinister in my opinion.

• 
  Lisa (@Lisa05314053217) reported 21 minutes ago

  @BarclaysUK @BarclaysUKHelp I sent message via app on 22nd and got no response. I have issue with barclaycard but hearing impaired so dont like talking to people

• 
  Chris (@CN_Edwards) reported 22 minutes ago

  @BarclaysUK how long is your app going to be messed up? Doesn’t show me all transactions when I click through & also get an error code when I try and see my own cards in app. Been like it for ages!

• 
  Hans (@ChinaSurfer1970) reported 23 minutes ago

  @BarclaysUK hello. My account was closed and I need an Ivan number to claim back my frozen assets, but South Africa (my bank acct) does not use IBAN, and I have to complete this field on the form. I am stuck and need my money. Please help.