Barclays status: access issues and outage reports

Problems in the last 24 hours in Ware, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Ware, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Ware, England

Latest outage, problems and issue reports in Ware and nearby locations:

• 
  DLAP Group (@DLAPgroup) reported 17 minutes ago from London Colney, England

  Abysmal service from @BarclaysUK @BarclaysUKHelp @Barclays The Business banking service is terrible. Unable to get any help from anyone.

• 
  Laura Cook (@LauraVCook1980) reported 24 minutes ago from Hatfield, England

  @BarclaysUK - worst customer service in the world. I now risk buyers withdrawing from house sale because waiting on you to do one simple task. Fed up of waiting on hold 40 plus minutes each time I call to chase you. A task you should’ve done 20 years ago!

• 
  Le Bête de Londres. (@BastieVelo) reported 33 minutes ago from London Colney, England

  @BarclaysUK hey I can’t access my statements. Something to do with changes sort codes. It’s a business account. I need them for my VAT return. Help!

• 
  Gaël (He/His) (@GaelCombettes) reported 39 minutes ago from London Colney, England

  @BarclaysUK Hi @Barclays, I am a Premier Account client and have tried during last 3 months to increase my credit card limit. Yes, 3 MONTHS !!! The app is not working. I call and they asked me to do it on the app. What a poor service.

• 
  Mike Sparling (@michaelsparling) reported 53 minutes ago from Hatfield, England

  It’s completely bonkers that you’re increasing the Blue ‘Rewards’ fee to £5 which is the same amount as the reward! I mean what’s the point? Couldn’t make it up. It’s more of a slap in the face. Been your customer for 22 years!! @Barclays @BarclaysUK @BarclaysUKHelp

• 
  Adam Cannon (@adam_cannon) reported 56 minutes ago from Barnet, England

  And now 50 mins. I don’t get how @BarclaysUK call this a customer service team or service when no one answers, you are left on hold interminably and there is no time expectation management. At the beginning of the call, the message said the wait was 5/10 mins …

• 
  Adam Cannon (@adam_cannon) reported 60 minutes ago from Barnet, England

  Eventually answered after 1hr 17 mins on hold. Then received a further call at 2020’ rang once and u left a message. Immediately tried to return the call as requested but the office was closed!!! This is impossible @BarclaysUK

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  1618cc™/3 (@RomeoXrayBravo) reported 2 minutes ago

  You'd expect the scammers at @BarclaysUK / @Barclaycard to know when a customer logs into their account and cancels a direct debit, wouldn't you? Nope, their system delays it. So when you set a new one up the same day, the delay CANCELS your new one. Default payment attempt.

• 
  Alli Scott (@scottalli11) reported 18 minutes ago

  Yet again another disgusting show of customer service from @Barclays @BarclaysUK No compassion or common sense in dealing with people with disabilities… resulting in them and carer leaving branch in tears 😡 and this is AFTER complaints dept got involved. Time for ombudsman

• 
  Filipe FB (@filipefb82) reported 18 minutes ago

  Hello @BarclaysUK and @BarclaysUKHelp. I am finding issues to login into my app. Can you please help me?

• 
  Gareth Grier (@gareth_grier) reported 19 minutes ago

  .@BarclaysUK it seems impossible to get anyone to answer anything or deal with a complaint.

• 
  mark brimblecombe (@markbrimblecom1) reported 19 minutes ago

  @Barclays I’ve banked with @BarclaysUK since I was 15 — 43 years without ever being overdrawn or causing a problem. I recently received a notice that my account will be closed because I now currently live overseas. I still hold a British passport, pay UK bills, and plan to return home regularly , and intend to retire in the UK. I completely understand compliance rules, but this feels harsh after four decades of loyalty. Has anyone else experienced this? Is this now common practice for British expats? Feels like loyalty no longer counts for much in modern banking.

• 
  Ann-Marie Thérèse Hopkins 🇺🇦 (@Spurschic47) reported 21 minutes ago

  If you bank with @BarclaysUK then I suggest like me you consider moving your money somewhere else. I’ve been trying to get a problem sorted out now for nearly three days and guess what? Not resolved yet

• 
  scott hilton (@scottyh1lts) reported 22 minutes ago

  @Barclays @BarclaysUK @BarclaysUKHelp unresolved payments dispute still ongoing after 14 months. Lack of compassion and support from Barclays is beyond unacceptable

• 
  gillian mary (@gillianwyatt601) reported 22 minutes ago

  @BarclaysUK NO... that is not working either!! 🤔🤨🙄

• 
  Hans (@ChinaSurfer1970) reported 22 minutes ago

  @BarclaysUK hello. My account was closed and I need an Ivan number to claim back my frozen assets, but South Africa (my bank acct) does not use IBAN, and I have to complete this field on the form. I am stuck and need my money. Please help.

• 
  Lisa (@Lisa05314053217) reported 23 minutes ago

  @BarclaysUK @BarclaysUKHelp I sent message via app on 22nd and got no response. I have issue with barclaycard but hearing impaired so dont like talking to people