Barclays status: access issues and outage reports

Problems in the last 24 hours in Ware, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Ware, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Ware, England

Latest outage, problems and issue reports in Ware and nearby locations:

• 
  Mike Sparling (@michaelsparling) reported 8 minutes ago from Hatfield, England

  It’s completely bonkers that you’re increasing the Blue ‘Rewards’ fee to £5 which is the same amount as the reward! I mean what’s the point? Couldn’t make it up. It’s more of a slap in the face. Been your customer for 22 years!! @Barclays @BarclaysUK @BarclaysUKHelp

• 
  Adam Cannon (@adam_cannon) reported 9 minutes ago from Barnet, England

  Eventually answered after 1hr 17 mins on hold. Then received a further call at 2020’ rang once and u left a message. Immediately tried to return the call as requested but the office was closed!!! This is impossible @BarclaysUK

• 
  Adam Cannon (@adam_cannon) reported 21 minutes ago from Barnet, England

  And now 50 mins. I don’t get how @BarclaysUK call this a customer service team or service when no one answers, you are left on hold interminably and there is no time expectation management. At the beginning of the call, the message said the wait was 5/10 mins …

• 
  Le Bête de Londres. (@BastieVelo) reported 21 minutes ago from London Colney, England

  @BarclaysUK hey I can’t access my statements. Something to do with changes sort codes. It’s a business account. I need them for my VAT return. Help!

• 
  Gaël (He/His) (@GaelCombettes) reported 22 minutes ago from London Colney, England

  @BarclaysUK Hi @Barclays, I am a Premier Account client and have tried during last 3 months to increase my credit card limit. Yes, 3 MONTHS !!! The app is not working. I call and they asked me to do it on the app. What a poor service.

• 
  Laura Cook (@LauraVCook1980) reported 33 minutes ago from Hatfield, England

  @BarclaysUK - worst customer service in the world. I now risk buyers withdrawing from house sale because waiting on you to do one simple task. Fed up of waiting on hold 40 plus minutes each time I call to chase you. A task you should’ve done 20 years ago!

• 
  DLAP Group (@DLAPgroup) reported 52 minutes ago from London Colney, England

  Abysmal service from @BarclaysUK @BarclaysUKHelp @Barclays The Business banking service is terrible. Unable to get any help from anyone.

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cybrix Solution (@cybrixHQ) reported 4 minutes ago

  @BlondeTalksSkin @BarclaysUK PINsentry access may depend on your account setup or security method. Check whether your app offers another verification option, or contact Barclays through its official support channel to have your login method reviewed. Let me know if you need further assistance.

• 
  Muhammet ATALAY (@muhammet_atalay) reported 10 minutes ago

  @BarclaysUK @Barclays : i was patient 5 years but no more tolerance .. i just sent below email to the another bank : " Hello ........., I received an automatic out-of-office message from ...... and thought I could move forward with your assistance. I would like to open a business account, as I am not satisfied with the service I receive from Barclays. I have had a business account with them since 2019, but the customer service has been consistently poor, so I have decided to stop working with them. Thank you for your help. "

• 
  Dee ♓️🌸 (@dalomkid) reported 13 minutes ago

  @BarclaysUK @BarclaysUKHelp how do I make a complaint?! Your customer service is awful!

• 
  JakInABox (@JakInABox__) reported 13 minutes ago

  @BarclaysUK Trying to set a payment up in the Barclay card app and im getting error code DL001, can I get any information on this error code and why im getting it

• 
  🌸 EMMA 🌸 (@EmmaaAsh) reported 14 minutes ago

  @BarclaysUK Is there currently an issue with making credit card payments via the app? Keep getting message “payment failed”.

• 
  Matt (@thenewMH) reported 15 minutes ago

  What have you done to your app 😭 the new layout is terrible @BarclaysUK

• 
  mark brimblecombe (@markbrimblecom1) reported 15 minutes ago

  @Barclays I’ve banked with @BarclaysUK since I was 15 — 43 years without ever being overdrawn or causing a problem. I recently received a notice that my account will be closed because I now currently live overseas. I still hold a British passport, pay UK bills, and plan to return home regularly , and intend to retire in the UK. I completely understand compliance rules, but this feels harsh after four decades of loyalty. Has anyone else experienced this? Is this now common practice for British expats? Feels like loyalty no longer counts for much in modern banking.

• 
  The Cummins Accountability Project 🌎 (@tcumminsap) reported 16 minutes ago

  Hey @BarclaysUK your chat service in app absolutely stinks as does most of your app. Little option to input anything anywhere it’s literally just non applicable options to select or call - something I struggle with.

• 
  James Roberts (@JamesRoberts330) reported 17 minutes ago

  Hey @BarclaysUK @BarclaysUKHelp how long do “Pending Transactions” normally take to appear on the Apple Pay Wallet transactions page?! New customer so just checking I’ve got everything set up correctly. Thanks. James 💙

• 
  Andrhu (@ALivMusico) reported 20 minutes ago

  @BarclaysUK is the app having issues, getting the square of doom with the waiting counter going round when trying to check My card details.