Barclays status: access issues and outage reports

Problems in the last 24 hours in Sutton, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Sutton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

• 
  Anthony Walters (@anthonywpolicy) reported 16 minutes ago from Camberwell, England

  @BarclaysUK @BarclaysUKHelp been a customer since the 1990s and have several accounts with you. For months I have been trying to close one dormant account. I have followed your instructions, made calls, sent letters, ID etc. But a/c still sits open - why? Time to switch banks?

• 
  Spencer HC Juniors (@SpencerHCJrs) reported 24 minutes ago from Wandsworth, England

  @Barclays we sent request on 12 Sept asking for a letter confirming ownership of our account. Without it we can’t collect payments from our members and as a grassroots community club we desperately need to be able to do this. Please can someone help? @BarclaysUK @BarclaysUKHelp

• 
  Matthew Jacks (@matt_jacks) reported 31 minutes ago from Richmond, England

  @BarclaysUK Just been kicked off a call following a 100min wait, this was my second attempt today and my 5/6th over the last two weeks!!! Please help me make contact, and answer my very simple question.

• 
  Tony Smith (@TonySmi15668642) reported 52 minutes ago from Lambeth, England

  @BarclaysUK your full of nothing but bull **** some ones hidding some think if you have nothing to hide tell your md to come on live TV and talk to me face to face u have not got a fraud team just a bunch of cowboys that call them self the fraud team no proper investigation open

• 
  Dan Barker (@DanPBarker) reported 55 minutes ago from Croydon, England

  @Barclays @BarclaysUK @BarclaysBizChat so staff member now on phone for 30 minutes. Is this really the service you expect customers to receive and also your staff.

• 
  Chris ⭐️⭐️ (@ChrisSharps) reported 58 minutes ago from Kingston upon Thames, England

  @BarclaysUK @BarclaysUKHelp hey, just out of curiosity when are you going to start mortgage appointments in branch again? As the current system is absolutely terrible and not being able to see someone face to face is seriously putting me off keeping my mortgage with you.

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  M (@M0000000000004) reported 6 minutes ago

  @Barclays @BarclaysUK , Worse Bank Ever ! Every day Having to Call them, >5 times in last ten days or so. They block the most redisclose of payments like to your energy provider, Or you shop for an hour in a supermarket to get to checkout and they decline your card, then block it after u check balance in a machine outside, to only then when you see you have money in there struggling to understand wtf is going on, you try remove the money then it kills the card. Every one knows how embarrassing issues like huge que waiting for me and my useless plastic. Then U have to apply new card.... "We activated the touchless payment so u can use it while you wait for new card", they say. Ordered card on 11th the card never turns up but a letter from them did. and surprise surprise u can use it in all the shops touchless other than the shops you want to use it. Great work guys..... @grok what do you make of these shenanigans, do you think a bank like this is fit for purpose ?

• 
  ¥ (@Cl2udy) reported 11 minutes ago

  @BarclaysUK why’s ur bank so bad tryna send payments and you’ve locked me out of online banking lmao terrible bank

• 
  aheadless (@aheadless) reported 14 minutes ago

  Great offer for £200 to switch to @BarclaysUK ... but having been a loyal customer for over 15 years, reckon I am due a cut. Doesn't seem fair I can't get this £200 @BarclaysUKHelp ?

• 
  NELLY KANDIE (@KandieNell77066) reported 18 minutes ago

  @BarclaysUK @CarlosUTD2010 Please unblock my account...am currently overseas and your telephone not working from here...can get through...yet I can't contact you through the app as it is blocked...

• 
  Briony (@_brionyy12_) reported 18 minutes ago

  @BarclaysUK hi my credit card account has completely vanished, can't access on app or online. Why is this?

• 
  Andy Lowe ◣ ◢ 🇬🇧 (@MrAndyLowe) reported 23 minutes ago

  @BarclaysUK Hi Barclays, just to advise that the 'Future Payments' function, accessed via the Pay and transfer > Managed scheduled payments menu on Online Banking appears not to be working at the moment. The link seems to be broken.

• 
  M (@KlaxonDelight) reported 23 minutes ago

  After 70 years of banking with @BarclaysUK my elderly mum is moving her banking elsewhere. She’s fed up being in floods of tears trying to make telephone banking work. As a bank you are a disgrace. I don’t believe you are much worse than the other showers of **** but here we are.

• 
  TΔFΔDZWΔ (@onezusky) reported 25 minutes ago

  4/7 through emails, phone calls, socials… and never received any response… only automated "email acknowledged" type messages, nothing more. Today as a last resort I have just tried to call the bank I used for for the purchase @BarclaysUK, hoping for support, but they said

• 
  Wisequack (@thewisequack) reported 26 minutes ago

  @BarclaysUKHelp @Barclays @BarclaysUK I know chat support via app is being reset . So why force neurodivergent folk to call.? There's a msg us option but autoresponse says call. Why can't my query be solved with text/email? This violates access rights re: Equality Act. Is this unreasonable?

• 
  Shez (@Shez14785528) reported 28 minutes ago

  @BarclaysUK please can someone contact me urgently, my mobile app has been block and cannot access my account. I am in India and tried to make a bank transfer and it got blocked , thank you