Barclays status: access issues and outage reports

Problems in the last 24 hours in Sutton, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Sutton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

• 
  Spencer HC Juniors (@SpencerHCJrs) reported 10 minutes ago from Wandsworth, England

  @Barclays we sent request on 12 Sept asking for a letter confirming ownership of our account. Without it we can’t collect payments from our members and as a grassroots community club we desperately need to be able to do this. Please can someone help? @BarclaysUK @BarclaysUKHelp

• 
  Dan Barker (@DanPBarker) reported 17 minutes ago from Croydon, England

  @Barclays @BarclaysUK @BarclaysBizChat so staff member now on phone for 30 minutes. Is this really the service you expect customers to receive and also your staff.

• 
  Chris ⭐️⭐️ (@ChrisSharps) reported 19 minutes ago from Kingston upon Thames, England

  @BarclaysUK @BarclaysUKHelp hey, just out of curiosity when are you going to start mortgage appointments in branch again? As the current system is absolutely terrible and not being able to see someone face to face is seriously putting me off keeping my mortgage with you.

• 
  Tony Smith (@TonySmi15668642) reported 22 minutes ago from Lambeth, England

  @BarclaysUK your full of nothing but bull **** some ones hidding some think if you have nothing to hide tell your md to come on live TV and talk to me face to face u have not got a fraud team just a bunch of cowboys that call them self the fraud team no proper investigation open

• 
  Matthew Jacks (@matt_jacks) reported 26 minutes ago from Richmond, England

  @BarclaysUK Just been kicked off a call following a 100min wait, this was my second attempt today and my 5/6th over the last two weeks!!! Please help me make contact, and answer my very simple question.

• 
  Anthony Walters (@anthonywpolicy) reported 44 minutes ago from Camberwell, England

  @BarclaysUK @BarclaysUKHelp been a customer since the 1990s and have several accounts with you. For months I have been trying to close one dormant account. I have followed your instructions, made calls, sent letters, ID etc. But a/c still sits open - why? Time to switch banks?

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TJ (@teejwxm) reported 3 minutes ago

  Can someone please help @BarclaysUK? I’m unable to access my credit card account.

• 
  Tee (@nocturnallamb) reported 3 minutes ago

  @BarclaysUK your ‘message us’ link is not working on your website.

• 
  cyma naseem (@cymanaseem) reported 4 minutes ago

  @Barclays what’s Going on with your app chat service, it’s frustrating. What’s the point if one cannot use it when needed.@BarclaysUKHelp @BarclaysUK

• 
  Evelyn (@Evil__Evelyn) reported 8 minutes ago

  @sainsburys Wheres my order still or my money back? @BarclaysUK can you guys help do a charge back on an order done with debit card? I paid for 7-8pm delivery on 17 Oct, money has cleared out of account, grocery wasn't delivered Sainsburys asked to DM on fri, which I done & they wont respond

• 
  Rachel Collinson (beta) (@rachel_shares) reported 12 minutes ago

  @BarclaysUK I'm at the end of my tether with trying to access your mobile app on behalf of somebody else using lasting power of attorney - can you please help?

• 
  M (@M0000000000004) reported 13 minutes ago

  @Barclays @BarclaysUK , Worse Bank Ever ! Every day Having to Call them, >5 times in last ten days or so. They block the most redisclose of payments like to your energy provider, Or you shop for an hour in a supermarket to get to checkout and they decline your card, then block it after u check balance in a machine outside, to only then when you see you have money in there struggling to understand wtf is going on, you try remove the money then it kills the card. Every one knows how embarrassing issues like huge que waiting for me and my useless plastic. Then U have to apply new card.... "We actived the touchless payment so u can use it while you wait for new card", they say. Ordered card on 11th the card never turns up but a letter from them did. and supprize supprize u can use it in all the shops touchless other than the shops you want to use it". Great work guys..... @grok what do you make of these shenanigans, do you think a bank like this is fit for purpose ?

• 
  Mark Partridge (@justbeingjimmy) reported 18 minutes ago

  @BarclaysUK I have a standing order due to go out today but it was declined. Plenty of money to cover it but I woke up to a text message saying there was a system problem last night. How do I push this payment through as it’s for parking which I’m due to use today?

• 
  JakInABox (@JakInABox__) reported 19 minutes ago

  @BarclaysUK Trying to set a payment up in the Barclay card app and im getting error code DL001, can I get any information on this error code and why im getting it

• 
  Mike Woods MCIAT (@mikewoodsprpty) reported 20 minutes ago

  Anybody else had to wait on @BarclaysUK @Barclays to release a charge on a property? Loan paid off 2 yrs ago! Been nearly 1 week since contacting them to get any positive response! Refinancing being delayed causing cash flow issues !!

• 
  Tom Hiller (@littleBIGhiller) reported 23 minutes ago

  @BarclaysUK must be the worst bank I have ever dealt with in helping small business. Completely dire at support!