Barclays status: access issues and outage reports

Problems in the last 24 hours in Sutton, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Sutton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton, England

The most recent Barclays outage reports came from the following cities: Croydon, Wandsworth, and Sutton.

City	Problem Type	Report Time
Croydon	Mobile App	1 month ago
Wandsworth	Login	1 month ago
Sutton	Mobile App	2 months ago
Fulham	Transactions	5 months ago
Kingston upon Thames	Withdrawals	7 months ago
Surbiton	Mobile App	11 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Barclays Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

• 
  Dan Barker (@DanPBarker) reported 15 minutes ago from Croydon, England

  @Barclays @BarclaysUK @BarclaysBizChat so staff member now on phone for 30 minutes. Is this really the service you expect customers to receive and also your staff.

• 
  Matthew Jacks (@matt_jacks) reported 23 minutes ago from Richmond, England

  @BarclaysUK Just been kicked off a call following a 100min wait, this was my second attempt today and my 5/6th over the last two weeks!!! Please help me make contact, and answer my very simple question.

• 
  Tony Smith (@TonySmi15668642) reported 28 minutes ago from Lambeth, England

  @BarclaysUK your full of nothing but bull **** some ones hidding some think if you have nothing to hide tell your md to come on live TV and talk to me face to face u have not got a fraud team just a bunch of cowboys that call them self the fraud team no proper investigation open

• 
  Chris ⭐️⭐️ (@ChrisSharps) reported 28 minutes ago from Kingston upon Thames, England

  @BarclaysUK @BarclaysUKHelp hey, just out of curiosity when are you going to start mortgage appointments in branch again? As the current system is absolutely terrible and not being able to see someone face to face is seriously putting me off keeping my mortgage with you.

• 
  Anthony Walters (@anthonywpolicy) reported 36 minutes ago from Camberwell, England

  @BarclaysUK @BarclaysUKHelp been a customer since the 1990s and have several accounts with you. For months I have been trying to close one dormant account. I have followed your instructions, made calls, sent letters, ID etc. But a/c still sits open - why? Time to switch banks?

• 
  Spencer HC Juniors (@SpencerHCJrs) reported 36 minutes ago from Wandsworth, England

  @Barclays we sent request on 12 Sept asking for a letter confirming ownership of our account. Without it we can’t collect payments from our members and as a grassroots community club we desperately need to be able to do this. Please can someone help? @BarclaysUK @BarclaysUKHelp

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ian French (@ianfrench13) reported 1 minute ago

  @Barclays @BarclaysUK "We are working to improve our telephone banking systems" - Barclays Telephone banking automated voice. I never see it improve. It only ever gets worse. This has been the case for the past 25 years.

• 
  Shehzad (@ShehzadArsenal) reported 6 minutes ago

  Had a bank account with @Barclays since I was 16. Today they rejected a payment to someone because they were satisfied. Guess what I’m a grown man. I won’t be held hostage by @BarclaysUK closing my account down!!!!!!

• 
  derek monroe (@derekmonroe16) reported 6 minutes ago

  @Barclays @BarclaysUK @derekmonroe16 Today is the first time in my existence on this planet when I spoke with the bank (Barclays USA) customer service in the Philippines (outsourced to a 3rd party vendor) where the representative was either high or drunk. I closed the account.

• 
  Gerry's Kitchen (@Gerrys_Kitchen) reported 11 minutes ago

  @BarclaysUK help required. Trying to verify account in the app but telephone number not matching. I can't call as lost voice through cancer treatment. How can I update and finish registering as app,?

• 
  In bloom (@Inbloom1y) reported 16 minutes ago

  @BarclaysUK New terms and conditions opening the app on Apple iPhone does not show accept/decline option so cannot clear page to access account. Works on android, not Apple.

• 
  Grazzie (@Grazzie161320) reported 17 minutes ago

  @jolly_osmond @BarclaysUK @HomeOfCricket Hello, although your page shows that everything is working I can’t contact anyone from the Barclaycard app!!!!! I also don’t see any offers for balance transfer!!! I don’t have time to call can you provide your complaint email address asap.

• 
  Mason Dixon Autistic (@MasonDAutistic) reported 17 minutes ago

  @BarclaysUK I no longer wish to be a customer

• 
  The Cummins Accountability Project 🌎 (@tcumminsap) reported 18 minutes ago

  Hey @BarclaysUK your chat service in app absolutely stinks as does most of your app. Little option to input anything anywhere it’s literally just non applicable options to select or call - something I struggle with.

• 
  Hans (@ChinaSurfer1970) reported 18 minutes ago

  @BarclaysUK hello. My account was closed and I need an Ivan number to claim back my frozen assets, but South Africa (my bank acct) does not use IBAN, and I have to complete this field on the form. I am stuck and need my money. Please help.

• 
  Malcolm Bebb (@BebbMalcolm) reported 19 minutes ago

  @StuartMaggs @BarclaysUK Since we still had a working bank card, we moved all the money out - it was only a few hundred quid - in cash and opened an account with a different bank. For all I know the Santander bank is still sending stuff to the wrong address.