Barclays status: access issues and outage reports

Problems in the last 24 hours in Ruislip, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Ruislip, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Ruislip, England

Latest outage, problems and issue reports in Ruislip and nearby locations:

• 
  Matthew Jacks (@matt_jacks) reported 18 minutes ago from Richmond, England

  @BarclaysUK Just been kicked off a call following a 100min wait, this was my second attempt today and my 5/6th over the last two weeks!!! Please help me make contact, and answer my very simple question.

• 
  Mazza (@mariorgi) reported 26 minutes ago from Hounslow, England

  Absolutely unacceptable service at #Hounslow #Barclays bank. Long queue and only 2 machines able to accept deposits. @BarclaysUK

• 
  Valdis Bičevskis (@DifferentEndz) reported 55 minutes ago from Ealing, England

  @BarclaysUK why did you suspend transfers with binance but not other exchanges if you are “protecting our funds”? Binance got insurance on funds, if anything, they are the safest exchange to buy crypto, yet you crack down on it. Hope everyone does the right move and switch banks!

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Cummins Accountability Project 🌎 (@tcumminsap) reported 6 minutes ago

  Hey @BarclaysUK your chat service in app absolutely stinks as does most of your app. Little option to input anything anywhere it’s literally just non applicable options to select or call - something I struggle with.

• 
  DJ Shaan (@djshaan) reported 10 minutes ago

  @BarclaysUK I need help recovering an old account of mine, been hard to find a contact. help out!

• 
  doNutter (@theDonutShaman) reported 15 minutes ago

  @officialnucky @BarclaysUK @Barclays Don’t help him Barclays, he spent that money on a quick gobble behind the bike sheds!

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 17 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  Azim Fathi (@AzimFathi) reported 18 minutes ago

  @BarclaysUK is an absolute thief, they have provided the worst possible customer service done by this fella called Chirag or something like that, I have sent £50 to my cousin, the transfer didn’t go through even though they have asked soooo many questions before sending it.

• 
  Lisa Smith (@la_smith101) reported 22 minutes ago

  @BarclaysUK please can you provide an email address to send a bank statement to regarding some shares. My father in law spoke to someone but took the email address down wrong. For smart investor. Thanks

• 
  @STOP_ISRAEL 🇵🇸 (@TedTippCooper) reported 22 minutes ago

  @BarclaysUK I think your Orca ad is terrible! It’s psychologically putting pressure on those living at home to go out and get a mortgage because there’s something wrong with living at home! What a dreadful message to put out! 😡#Familylove

• 
  Ali 💛🌠 (@RealAliAddams) reported 25 minutes ago

  @BarclaysUK u f..king suck, you wont issue a refund for a fraudulent transaction, customer service is 💩 towards my mom and you constantly make me in overdrawn when I have no money to pay my phone bill even when I've contacted both sides

• 
  Andy Watt (@Andy_Watt) reported 27 minutes ago

  Be warned if planning to switch to @BarclaysUK. They will not give you access to your money 'for up to 4 days', don't generate a card automatically (I needed to request one from CS), don't allow you to log into your account online (need pin sentry which is unavailable).

• 
  Gareth Maver (@gdmaver) reported 27 minutes ago

  @BarclaysUK I received an email stating that I can access the new Barclays cashback rewards. However when I try access it on the app, I don’t see a ‘Products’ section? Please can you advise how I sign up again (I was using rewards previously before the update)