Barclays status: access issues and outage reports

Problems in the last 24 hours in Pinner, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Pinner, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Pinner, England

Latest outage, problems and issue reports in Pinner and nearby locations:

• 
  Valdis Bičevskis (@DifferentEndz) reported 5 seconds ago from Ealing, England

  @BarclaysUK why did you suspend transfers with binance but not other exchanges if you are “protecting our funds”? Binance got insurance on funds, if anything, they are the safest exchange to buy crypto, yet you crack down on it. Hope everyone does the right move and switch banks!

• 
  Matthew Jacks (@matt_jacks) reported 3 minutes ago from Richmond, England

  @BarclaysUK Just been kicked off a call following a 100min wait, this was my second attempt today and my 5/6th over the last two weeks!!! Please help me make contact, and answer my very simple question.

• 
  Le Bête de Londres. (@BastieVelo) reported 21 minutes ago from London Colney, England

  @BarclaysUK hey I can’t access my statements. Something to do with changes sort codes. It’s a business account. I need them for my VAT return. Help!

• 
  Adam Cannon (@adam_cannon) reported 33 minutes ago from Barnet, England

  Eventually answered after 1hr 17 mins on hold. Then received a further call at 2020’ rang once and u left a message. Immediately tried to return the call as requested but the office was closed!!! This is impossible @BarclaysUK

• 
  DLAP Group (@DLAPgroup) reported 54 minutes ago from London Colney, England

  Abysmal service from @BarclaysUK @BarclaysUKHelp @Barclays The Business banking service is terrible. Unable to get any help from anyone.

• 
  Gaël (He/His) (@GaelCombettes) reported 55 minutes ago from London Colney, England

  @BarclaysUK Hi @Barclays, I am a Premier Account client and have tried during last 3 months to increase my credit card limit. Yes, 3 MONTHS !!! The app is not working. I call and they asked me to do it on the app. What a poor service.

• 
  Adam Cannon (@adam_cannon) reported 57 minutes ago from Barnet, England

  And now 50 mins. I don’t get how @BarclaysUK call this a customer service team or service when no one answers, you are left on hold interminably and there is no time expectation management. At the beginning of the call, the message said the wait was 5/10 mins …

• 
  Mazza (@mariorgi) reported 59 minutes ago from Hounslow, England

  Absolutely unacceptable service at #Hounslow #Barclays bank. Long queue and only 2 machines able to accept deposits. @BarclaysUK

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vaishnavi Iyengar (@Vaishiyengarr) reported 9 minutes ago

  @BarclaysUK Hello Can the customer connect with over the DM . Need help on Barclays UK account unable to reach the customer care . Do I have any email address to reach ?Thanks

• 
  Anth3891 (@Anth_83) reported 10 minutes ago

  @EmmaLewell It's hard to believe the poor quality service @BarclaysUK is permitted to get away with, despite the profits that I think @IanLaveryMP recently drew attention to. I couldn't get the ATM to work but, hilariously, its Shields branch isn't staffed on a Saturday!

• 
  Sir Whine Alot (@j_w_holland) reported 10 minutes ago

  My god, @BarclaysUK fraud help desk cuts you off as soon as you get through to an operator.......not good enough!

• 
  Patrick Crozier (@patrickcrozier) reported 11 minutes ago

  @RobFisher @BarclaysUK Same problem with Lloyds. It was quite important.

• 
  Storm Emperor (@TheStormEmperor) reported 13 minutes ago

  @BarclaysUK @Thetruth_1971 I have the same problem! Every time I log in to the banking app I get a stupid App Terms page appearing that can’t be agreed to or closed or removed! Makes the app completely unusable!!

• 
  David Frier-Murillo (@dfriermurillo) reported 15 minutes ago

  @BarclaysUK I paid £149 to Currys plc by mistake last year and I want my money back. What should I do? I need your help and support.

• 
  Tonyh (@tonyhodgson64) reported 17 minutes ago

  @RachaelMillett2 @Barclays @BarclaysUK Agree with you rachel. Terrible app update.

• 
  Andrew sutherland (@AndrewS5724) reported 18 minutes ago

  WARNING: The @BarclaysUK Travel Pack is not fit for purpose. I'm currently stranded abroad in a legal emergency and the "Emergency Assistance" is non-existent. Paid for a service that leaves you vulnerable when you need it most. Avoid at all costs.

• 
  Robert KELLY (@RobertK66429609) reported 18 minutes ago

  @BarclaysUK can you please confirm when I can speak to a human on the app chat? It has been down for weeks and I need to close a fixed savings accunt that you automaticaly set up without my authorisation at the maturity i of a previous fixed term savings account.

• 
  Wisequack (@thewisequack) reported 18 minutes ago

  @BarclaysUKHelp @Barclays @BarclaysUK I know chat support via app is being reset . So why force neurodivergent folk to call.? There's a msg us option but autoresponse says call. Why can't my query be solved with text/email? This violates access rights re: Equality Act. Is this unreasonable?