Is Barclays down in Kidbrooke, Greater London, England?

@Barclays @BarclaysUK @BarclaysBizChat so staff member now on phone for 30 minutes. Is this really the service you expect customers to receive and also your staff.

@BarclaysUK @BarclaysUKHelp been a customer since the 1990s and have several accounts with you. For months I have been trying to close one dormant account. I have followed your instructions, made calls, sent letters, ID etc. But a/c still sits open - why? Time to switch banks?

As a @BarclaysUK customer, I call on Barclays to stop bankrolling the destruction of our planet. Phase out fossil fuel funding now!

@BarclaysUK the company you have subcontracted your Gadget Cover to Likewize are the worst company I and it seems many others have ever dealt with. They send out repeated faulty phones with awful service. Customers please do not waste your money on this cover/ product.

Business telephone banking should not be about being on hold for an hour @Barclays. After being passed around, I still can't get hold of a customer service person. @BarclaysUK #CustomerService #customerexperience

@GoSkippy Your really struggling arnt you . No phone lines and you can't issue refund . Im sure @MartinSLewis can go through step by step how to process a refund of someone else's money or even @BarclaysUK can give you a helping hand to . They deal with this on a daily basis

@BarclaysUK tried calling, tried your online app.. nothing, praying for Twitter 😭 This is why I'm with @monzo & @HalifaxBank, because you can generate instant statements whenever you like. Please can you help us sort this

@BarclaysUK @BarclaysUK how can my partner+ I plan for our future when your app/website doesn't allow us to export current bank statements? You're literally preventing us from getting a valuation on our mortgage - we need to do by next week to secure our dream house otherwise its gone

@BarclaysUKHelp @BarclaysUK I have been standing outside your branch on soho road, handsworth, Birmingham for over 45 mins. Surely you would have more staff on counters in peak hours then reduce as needed. Crap customer service. Not agile at all. 3 staff standing at the door 🤦🏻

@BarclaysUK guys, your customer service is terrible. I’m amazed as I have a premier account and I can’t even get through to a relationship manager. I waited 20 minutes to be told I have to use the app. I also have an Hsbc account they are light years ahead of you!!

@BarclaysUK Barclays took £707 out of my business account today to pay back money I don't owe them. 1 hr 50 mins later with chats and phoning I haven't been able to talk to anyone who can help

1/2 Three in five UK businesses are owed money from late payments, fuelling stress and cash flow problems. @BarclaysUK urges late-paying large firms to settle up.

@BarclaysUK has to have the worst customer experience / service. Was on hold for 45 min first call, then the line cuts out. Then on hold 55 min second call, speak to someone, then they hang up whilst trying to transfer me. Wasted a whole morning. Support small businesses ?