Barclays status: access issues and outage reports

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Gateshead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

• 
  Elizabeth Brough (@lizzyb81) reported 19 minutes ago from Newcastle upon Tyne, England

  @BarclaysUK gutted you're shutting down #Pingit in June, it's been a great tool for my mum and I. Can you reassure us that we'll still be able to send money to each other via the Barclays mobile app as easily as we have been doing?

• 
  Chris (@chrislowery007) reported 21 minutes ago from Greencroft, England

  @LikewizeRepair @BarclaysUK @TheFCA your service is so poor I cannot understand how you look after your customers ? I’ve been waiting for a call back since November !! Still no resolve to my complaint

• 
  Rockcliffe Files (@RockcliffeFiles) reported 30 minutes ago from Whitley Bay, England

  Hello @BarclaysUK, phoned you for ten successive days and it’s an hour long queue, been into branch, you can’t sort the issue, tried chat via the app, you don’t talk mortgages on the app. You are beginning to reach peak Virgin Media for incompetence, I’m sorry, this is appalling.

• 
  Keith Grey (@RobertG40469468) reported 34 minutes ago from Boldon Colliery, England

  @BarclaysUK @firstdirect sorry guys - no other words, the app to pay Barclaycard bill direct is utter **** To pay you need code from your debit provider Log on to that & Barclaycard logs you off their app. Never been so frustrated Shambolic Woeful Inept Wasting life to pay a bill

• 
  Conor (@OneNPlease) reported 40 minutes ago from Newcastle upon Tyne, England

  @BarclaysUK if you want me to remain a customer, stop advertising to me about buy to let mortgages. Your salivation at the profit from an industry which is driving up homelessness and the cost of living is a truly disgusting look. Making me consider alternatives.

• 
  Lindsay Kittens (@poshbird555) reported 40 minutes ago from Esh, England

  @BarclaysUK it’s impossible to verify my business details (for a community account). You haven’t told me what info you need, I work full-time Monday to Friday and your office are are 9-5 Monday-Friday. I’ve currently been on hold for 50 minutes!

• 
  GG (@SheiShei795) reported 48 minutes ago from Whickham, England

  @BarclaysUK would Barclays text to say there is a problem with your debit card and a new one is being sent out?

• 
  GG (@SheiShei795) reported 55 minutes ago from Whickham, England

  @BarclaysUK Is there a problem with the app? I’ve updated it snd it wouldn’t work, then deleted and now it’s asking me to register?

• 
  clareknowles (@clareknowles1) reported 57 minutes ago from Sunderland, England

  @BarclaysUK @BarclaysUKHelp Your App isn’t working. Code 00003

• 
  Chris Quinn (@ChrisQuinnNCL) reported 58 minutes ago from Dunston, England

  The @BarclaysUK advert on @LBC adverts have one of those sounds that make me feel horrible! The broken tooth sound @mrjamesob 😓😓😓

• 
  Paul Jukes A874036 (@UnicornRunning) reported 59 minutes ago from South Shields, England

  @barclaysuk @Brightstar Why can I not register a Garmin Venu 2 on the Tech Pack website? I've been refused manual registration as the device cannot be found. The site lists a Venu 3 which does not exist! Very poor, may look at going elsewhere if we cannot register this device.

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DJ Shaan (@djshaan) reported 5 minutes ago

  @BarclaysUK I need help recovering an old account of mine, been hard to find a contact. help out!

• 
  ****-mum (@maxiv45) reported 5 minutes ago

  @BarclaysUK help why a brand new Samsung tablet won't install Barclays app through Google play - it says it's not compatible but is running android 16 so should. Tablet was purchased specifically to access bank app at home securely as opposed to using phone.

• 
  TJ (@teejwxm) reported 6 minutes ago

  Hey @BarclaysUK I’m trying to access my credit card account. I keep getting a technical error when uploading my passport and facial recognition video.

• 
  Lewis Brown (@LewisBrown1993) reported 6 minutes ago

  @BarclaysUK is your chat service down? As doesn’t appear I am able to speak to an agent

• 
  Andy Watt (@Andy_Watt) reported 8 minutes ago

  Be warned if planning to switch to @BarclaysUK. They will not give you access to your money 'for up to 4 days', don't generate a card automatically (I needed to request one from CS), don't allow you to log into your account online (need pin sentry which is unavailable).

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 10 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  Emma (@emmieetoile) reported 10 minutes ago

  Good Morning @BarclaysUK just a quick question do all your business accounts able to have online access as. Someone i know has a business account with you and went to their local branch and was told their account is unable to have online access. Is this correct?

• 
  b (@manicbandito) reported 11 minutes ago

  imagine @BarclaysUK block all payment approvals when bts tickets go on sale, coincidence i think not

• 
  lukey1 (@lukey_hunt123) reported 11 minutes ago

  @BarclaysUK your service is absolutely appalling, you are driving my company bankrupt, how can you hold my money for “fraud” when HMRC released it! Joke! To add to the pain all the fraud staff seem to be on annual leave at the same time! Poor Reigate branch must be sick of us!

• 
  What is it the braids (@MavyMave) reported 15 minutes ago

  Damn @LloydsBank now have a £500 bank switch offer on their premier account. I already am a premier customer and certain I have done a bank switch already since Jan 2023. Did @BarclaysUK switch a few months ago and got £400.