Barclays status: access issues and outage reports

Problems in the last 24 hours in Fareham, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Fareham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Fareham, England

Latest outage, problems and issue reports in Fareham and nearby locations:

• 
  Thebadgemanltd (@thebadgemanltd) reported 11 minutes ago from Portswood, England

  Absolutely shocking levels of service from @BarclaysUK @Barclays if you were thinking of opening a business account with them please don’t waste your time, 10-15 day simple process has taken nearly 3 months

• 
  Andrew Byng (@AndrewByng) reported 53 minutes ago from Portsmouth, England

  @BarclaysUK help needed trying to redeem my late mums commercial mortgage my solicitor has tried four numbers and three departments and no reply #BarclaysWC

• 
  Donal C Collins (@c_donal) reported 55 minutes ago from Eastleigh, England

  @Gaylegerro @BarclaysUK I only really needed my bank to help once. They failed to help. Is time to just move to anyone else on mass as a message of thanks ?. @firstdirect

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 1 minute ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  Gareth Grier (@gareth_grier) reported 1 minute ago

  .@BarclaysUK it seems impossible to get anyone to answer anything or deal with a complaint.

• 
  Harry Wraith (@NotHarry16) reported 2 minutes ago

  @BarclaysUK Trying to switch my joint account to you to get the £200 switch payment. It says I must use the app to do this which I've done, but it didn't provide an option for joint. I now find out you can't open a joint account in the app. What a **** experience.

• 
  Ali 💛🌠 (@RealAliAddams) reported 3 minutes ago

  @BarclaysUK u f..king suck, you wont issue a refund for a fraudulent transaction, customer service is 💩 towards my mom and you constantly make me in overdrawn when I have no money to pay my phone bill even when I've contacted both sides

• 
  Jordan (@JJMullineux) reported 3 minutes ago

  @BarclaysUK your app is terrible and staff on phone worse. Not working whilst trying to sort out new mortgage rate. Not impressed

• 
  MarkW (@MarkW909) reported 3 minutes ago

  @BarclaysUK WTF? Opened an account in the App yesterday, now I can't access the app, or online banking. Keeps asking me for information I don't have, & I've got no idea if the information is being posted to me. Also got no idea if a Debit card is on the way! No communications...

• 
  Matt (@thenewMH) reported 3 minutes ago

  What have you done to your app 😭 the new layout is terrible @BarclaysUK

• 
  Izzy Wildheart . Artist ☮️ (@Izzywildheart) reported 9 minutes ago

  @BarclaysUK @HomeOfCricket Since you say your closing down online banking and any banks near us are closed down what does one do if they haven’t got a smart phone?

• 
  cyma naseem (@cymanaseem) reported 10 minutes ago

  @Barclays what’s Going on with your app chat service, it’s frustrating. What’s the point if one cannot use it when needed.@BarclaysUKHelp @BarclaysUK

• 
  @STOP_ISRAEL 🇵🇸 (@TedTippCooper) reported 10 minutes ago

  @BarclaysUK I think your Orca ad is terrible! It’s psychologically putting pressure on those living at home to go out and get a mortgage because there’s something wrong with living at home! What a dreadful message to put out! 😡#Familylove