Barclays status: access issues and outage reports

Problems in the last 24 hours in Edmonton, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Edmonton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Edmonton, England

Latest outage, problems and issue reports in Edmonton and nearby locations:

• 
  Adam Cannon (@adam_cannon) reported 4 minutes ago from Barnet, England

  Eventually answered after 1hr 17 mins on hold. Then received a further call at 2020’ rang once and u left a message. Immediately tried to return the call as requested but the office was closed!!! This is impossible @BarclaysUK

• 
  Adam Cannon (@adam_cannon) reported 40 minutes ago from Barnet, England

  And now 50 mins. I don’t get how @BarclaysUK call this a customer service team or service when no one answers, you are left on hold interminably and there is no time expectation management. At the beginning of the call, the message said the wait was 5/10 mins …

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gareth Maver (@gdmaver) reported 3 minutes ago

  @BarclaysUK I received an email stating that I can access the new Barclays cashback rewards. However when I try access it on the app, I don’t see a ‘Products’ section? Please can you advise how I sign up again (I was using rewards previously before the update)

• 
  Neill Boatman (@boatman_neill) reported 5 minutes ago

  Simply astounds me that a corporation as big as @Barclays @BarclaysUK can be so consistently poor when it comes to service. Had a 75k business loan approved over a week ago and still no documents. Our account manager was superb, only to be let down by inexplicable poor admin.

• 
  TJ (@teejwxm) reported 5 minutes ago

  Hey @BarclaysUK I’m trying to access my credit card account. I keep getting a technical error when uploading my passport and facial recognition video.

• 
  MGZMaybs (@MonsterGZ_Maybs) reported 10 minutes ago

  @BarclaysUK any reason I can't add or manage my open banking settings online or through the app? Just keeps saying technical error?

• 
  MoyraCosNutrition (@MoyraCosgrove) reported 11 minutes ago

  Disappointing @BarclaysUK Cust Serv - didn’t know @MartinSLewis current account switch rewards & could not answer basic Q’s about the app. Questionable training? Hmm. Off putting for a potential switch customer (gone elsewhere)

• 
  The Cummins Accountability Project 🌎 (@tcumminsap) reported 12 minutes ago

  I honestly can't believe how **** @BarclaysUK app is. I've literally used my pin code - supplied via app - once. We live in an era of contactless payments. So | forget my login a few times due to muscle memory and general lack of focus and it needs my pin to access the app again. Which they need to send in the post. So anybody could access my account in the meantime and I wouldn't have a clue. If it wasn't such a **** on (Switch Account Guarantee is ****) I'd just go back to Lloyds.

• 
  Lisa B (@TheBowers78) reported 16 minutes ago

  @Barclays @BarclaysUK I neeeeeeed your help! I have an account with you but I can't remember any of my details as I'm literally just paying my card off & not using it. What do I do?? I want to pay more off but can't... help an old gal out

• 
  Hound&Al 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@hound_al) reported 17 minutes ago

  @BarclaysUK I just updated my banking app on my iPhone & the login page for the passcode no longer shows that greeting that I set so that it would reassure me that it was the genuine site. Is this deliberate?

• 
  karen bell💙 (@karenbee9) reported 17 minutes ago

  @BarclaysUK I’m having problems with the app but can’t find anyway of contacting you about it because it doesn’t fit with any of the options, can someone help please?

• 
  Steve (@Wakey1234) reported 17 minutes ago

  @BarclaysUK I can't deal with your level of incompetence this morning. You are the most disjointed unhelpful short sighted useless so called Bank I've ever seen in my life. I hope you are shut down. Pathetic organisation.