BT (British Telecom) outages and service status in Whitby, England

Problems in the last 24 hours in Whitby, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Whitby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Whitby, England

Latest outage, problems and issue reports in Whitby and nearby locations:

• 
  Michael Marson (@me_afc1886) reported 3 minutes ago from Sleights, England

  Once again @bt_uk cancel the engineers visit for the 3rd time in 3 weeks 2 hours before he’s due. Rescheduled for Monday will he turn up for the 4th time 🙏 #shockingwaytotreatacustomer

• 
  Wendytheshopkeeper (@Wendytheshopke1) reported 13 minutes ago from Robin Hood's Bay, England

  No internet in Robin Hood's Bay what's the issue please update @bt_uk

• 
  ChapterOneLoftus (@chapter1loftus) reported 50 minutes ago from Loftus, England

  @bt_uk so we appear to have problems with our phones yet again!! Trying to speak to anyone is completely impossible you disconnect the call which is rubbish for a phone company! #btfault

• 
  #hellomynameis Paul (@pauljonesking) reported 60 minutes ago from Loftus, England

  So both @bt_uk and @EE are unable to speak to let them know I need to change my payment information because the systems are down!! Welcome to modern Britain and the business world #shambles

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Barbara Starkey (@brassbubs) reported 6 minutes ago

  @bt_uk when are you going to fix the BT app? For over a month now we have been unable to log on and access our account. Neither can we do it online. It's beyond a disgrace

• 
  GM Mark Howitt (@MarkHowitt) reported 8 minutes ago

  Slighty worried about @Plusnet cust service as a @bt_uk shareholder... he said it wasn't part of his job to know about the direct debit guarantee!

• 
  Rod Robson (@rodrrobson) reported 10 minutes ago

  @bt_uk On line service wasn't very good I disconnected overnight. When I woke up I plugged it back. It's now returned to blue. All good thanks.

• 
  John (@palacejohn) reported 12 minutes ago

  @bt_uk My mother is 93 years old and landline is her only means of communication and it is not working . How can I arrange for this to be addressed ?

• 
  Peter Nunn (@PeterNunn3) reported 15 minutes ago

  The heavy rains over the past week have knocked out out internet, so for the first time in years I can’t watch Le Mans… Boo Hope you can fix it ASAP @WeAreOpenreach @bt_uk 😒

• 
  Karen ♿🌞💐 🇬🇧 🇺🇦🇮🇱 🇨🇦🇦🇺🇳🇿🇪🇺 (@MrsXXV25) reported 21 minutes ago

  @bt_uk I can’t see anything to describe what to do if the modem LOS light is red. This level of customer service is unacceptable. I’m physically disabled and it’s incredibly painful for me to get low down enough to see or work on the modem. Wish we’d never joined BT.

• 
  Brad Hobson 🇺🇦 (@alfordbrad) reported 21 minutes ago

  @bt_uk over the last 5 days having "Sorry, we can't get your account details at the moment" from both app & web. DM you and am auto directed to using the app, that I can’t log into because of the issue mentioned 😡

• 
  Michael E (@Michael35427696) reported 22 minutes ago

  @bt_uk We are not wasting 25 -30 minutes on the phone to speak to an advisor, you have our number on the complaint, but you dont bother calling us, we are talking to a new supplier if you dont want our business after 40 years with you then fine !!

• 
  Richard Pont (@richard_pont) reported 23 minutes ago

  Hugely frustrated by @bt_uk ad @BTGroup call centre when trying to renew my broadband. I am told that existing customers can get unlimited landline mins for £12pm but only the new customers price of £18pm is coming up as an option. No one in the call centre knows why. No solution

• 
  paul_archer (@paul_archer) reported 26 minutes ago

  @bt_uk haha you are joking aren't you? The lines are only answered 8am-9pm Monday to Friday even though you complete migrations over the weekend now with what seems minimally trained staff and no support.