BT (British Telecom) outages and service status in Whitby, England

Problems in the last 24 hours in Whitby, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Whitby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Whitby, England

Latest outage, problems and issue reports in Whitby and nearby locations:

• 
  ChapterOneLoftus (@chapter1loftus) reported 35 minutes ago from Loftus, England

  @bt_uk so we appear to have problems with our phones yet again!! Trying to speak to anyone is completely impossible you disconnect the call which is rubbish for a phone company! #btfault

• 
  #hellomynameis Paul (@pauljonesking) reported 36 minutes ago from Loftus, England

  So both @bt_uk and @EE are unable to speak to let them know I need to change my payment information because the systems are down!! Welcome to modern Britain and the business world #shambles

• 
  Michael Marson (@me_afc1886) reported 37 minutes ago from Sleights, England

  Once again @bt_uk cancel the engineers visit for the 3rd time in 3 weeks 2 hours before he’s due. Rescheduled for Monday will he turn up for the 4th time 🙏 #shockingwaytotreatacustomer

• 
  Wendytheshopkeeper (@Wendytheshopke1) reported 54 minutes ago from Robin Hood's Bay, England

  No internet in Robin Hood's Bay what's the issue please update @bt_uk

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rob (Furbs) Furber who will K.B.O (@Illtydeyes) reported 5 minutes ago

  @bt_uk When oh when are you going to FIX your on line software to tell me what my options are for upgrading my Broadband agreement. You have been saying for a YEAR your options didn't load this time but we're working to fix it? #Shambles

• 
  AutumnaL (@HightoDeep) reported 8 minutes ago

  @eventhestarsuk @bt_uk I thought new customer only deals had been stopped! ******* rob dogs *forgive the swear

• 
  Ben Trask (@TraskBen) reported 9 minutes ago

  @bt_uk abysmal. 2 month wait for fibre. 1 month in. 4g mini supplied. Low speed can only use one device. Not working yesterday. Spent time between web chat and call, got activated for 30 days and now received email internet up and running 4g disabled so have no internet again.

• 
  𝕋𝕙𝕖 𝕍𝕖𝕘𝕒𝕟 𝕋𝕚𝕞 🍀🌱 (@thevegantim) reported 14 minutes ago

  @bt_uk fobbed off by three people in the last hour, possibly the worst customer service I've ever experienced in my life - which matches up with the broadband install service, which has been diabolically poor. How many hoops do I need to jump through to get an answer??

• 
  (((Ian McKenzie))) 🇬🇧🇪🇺🇫🇷🇺🇦🇮🇱🇬🇪🇬🇱 (@iMcKenzied) reported 19 minutes ago

  @bt_uk As a matter of interest, do you know how many @bt_uk customers have been customers for the entire length of the company’s existence? Can’t be many. For the sake of £73 (which the next customer is going to pay anyway), you’ve turned good news into a bad story. Strange.

• 
  Di- Rect..🎗️🇮🇱🇬🇧(To The Point) (@ReformedMr) reported 19 minutes ago

  @bt_uk That was message to me whilst I’m at work. I really could do with some help for her. I can supply you all the information you need, but obviously I don’t wanna do it on a public forum. Thank you so much for reaching out to me.

• 
  Steve 💙💚🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Superfx101) reported 21 minutes ago

  Hello As an existing customer, I thought I was supposed to be offered what new customers are offered, but the cheapest renewal is £15 more than what a new customer is offered. Please can you clarify, thank you @Ofcom @bt_uk

• 
  Professor Bu’Ger De Fino ™️🥶 (@maskcempt) reported 21 minutes ago

  @maisiethetortie @NLeespeaking We (@bt_uk) have to ‘send a text’ to the 3rd party mobile phone that IS working, so we can continue this conversation about the actual BT landline not working. We’ll spend the next 15 mins sending silly codes to the only WORKING telephone !

• 
  Ian Robson (@GFX2001) reported 26 minutes ago

  @bt_uk BT Message Chat is less than useless. Just spent 30 Minutes trying to get the "Free Speed Upgrade" promised when I upgraded to Full Fibre but not received. But the Chat Bot ignores everything you type in and just asks unrelated questions before saying it can't help.

• 
  noone@nowhere (@nooneatnowhere) reported 26 minutes ago

  @bt_uk correct number ported back. It worked for a month and then stopped receiving calls from Vodafone, 3, Lebara and others. Now nobody is able to sort it and they refuse to let us speak to a manager. Can you help??