BT (British Telecom) Outage Report in Whitby, North Yorkshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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E-mailProblems in the last 24 hours in Whitby, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Whitby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Whitby, England
Latest outage, problems and issue reports in Whitby and nearby locations:
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#hellomynameis Paul
(@pauljonesking) reported
from
Loftus, England
So both @bt_uk and @EE are unable to speak to let them know I need to change my payment information because the systems are down!! Welcome to modern Britain and the business world #shambles
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Wendytheshopkeeper
(@Wendytheshopke1) reported
from
Robin Hood's Bay, England
No internet in Robin Hood's Bay what's the issue please update @bt_uk
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Michael Marson
(@me_afc1886) reported
from
Sleights, England
Once again @bt_uk cancel the engineers visit for the 3rd time in 3 weeks 2 hours before he’s due. Rescheduled for Monday will he turn up for the 4th time 🙏 #shockingwaytotreatacustomer
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ChapterOneLoftus
(@chapter1loftus) reported
from
Loftus, England
@bt_uk so we appear to have problems with our phones yet again!! Trying to speak to anyone is completely impossible you disconnect the call which is rubbish for a phone company! #btfault
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Beth Thomas
(@bt184) reported
@bt_uk Yeah sure it wasn't the case. Then why is it the engineer didn't bother telling us? He asked us to keep our door on the latch for him because he'd only be 2 or 3 minutes yet here we are. Tried calling but your staff says they can't cancel the order as is the same day
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Natasha Guiotto
(@NatashaGuiotto) reported
@bt_uk I haven’t even had my WiFi and TV package installed yet and I’m already having a nightmare with your customer service. I’ve been overcharged for a ‘installation fee’ when I don’t need a engineer and CS team was supposed to call and email me today- nothing.
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James
(@jamesbrooks94) reported
@bt_uk 12 missed engineer visits, escalation has done **** all and I’ve been without internet for over a month. Please get someone to call me ASAP who can actually help.
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unitedwarrior
(@unitedwarrior3) reported
@bt_uk Yes 4 people, all who were very nice but couldn’t help me get my broadband any quicker. I was told my order would be here on the 1st now it’s the 16th. I need broadband to work. Two weeks not working
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Vincenzo Franco
(@vmfranco92) reported
@bt_uk Ash, I have still yet to get a call back on this complaint. I have not had my contract reverted & the 14 day cooling off period will soon expire. I’ve filled out a webform to cancel as well #210202-000714. Having been a customer of BTs over last 10 yrs I’m pretty disappointed. V
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James
(@jamesbrooks94) reported
@OpenreachHelp Frazer, unfortunately @bt_uk seem to have some communication issues with you regarding our fault. The dig team has been on the 11th of Jan and nobody has come back since. 12 missed appointments to connect us.
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mop denson
(@mopdenson) reported
@bt_uk BT ought to be ashamed at the way they treat their customers. They keep people on hold for hours, cut them off, won’t give information or have no idea about the fault. Even the managers refuse to speak to customers. Our broadband has been out for 3wks and BT don’t care.
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Mariah Toner 💚
(@TonerHotmail) reported
@Lunnoe1 @bt_uk I'm 15mths down the line, passed from pillar to post, had 121 days of no internet, being compensated but I've still no Broadband...get out now whilst you still can is my advice.
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Sarah Ilott
(@sri5308) reported
@bt_uk I do still need some help please
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Elle May
(@ElleMay44) reported
@bt_uk Hi, it's quite appalling the way one of your engineers has treated my elderly parents who have hearing difficulties. He made the issue worse and left a real safety risk. Is there anyone that can look into this?