BT (British Telecom)

BT (British Telecom) Outage Report in Whitby, North Yorkshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Whitby, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Whitby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Whitby, North Yorkshire, England 03/31/2026 13:45

March 31: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Whitby, England

Latest outage, problems and issue reports in Whitby and nearby locations:

  • pauljonesking #hellomynameis Paul (@pauljonesking) reported from Loftus, England

    So both @bt_uk and @EE are unable to speak to let them know I need to change my payment information because the systems are down!! Welcome to modern Britain and the business world #shambles

  • Wendytheshopke1 Wendytheshopkeeper (@Wendytheshopke1) reported from Robin Hood's Bay, England

    No internet in Robin Hood's Bay what's the issue please update @bt_uk

  • me_afc1886 Michael Marson (@me_afc1886) reported from Sleights, England

    Once again @bt_uk cancel the engineers visit for the 3rd time in 3 weeks 2 hours before he’s due. Rescheduled for Monday will he turn up for the 4th time 🙏 #shockingwaytotreatacustomer

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • KevlarRobertson Kevin (@KevlarRobertson) reported

    @bt_uk Nah it's ok, won't bother had 5 different stories from you guys in two weeks. Not interested in another one. It's in as a complaint now will see if you guys can be bothered to actually connect me or just lie again

  • andr3brasil André Brasil (@andr3brasil) reported

    @bt_uk horrible experience! More than a month to get my internet installed and they are asking for more 10 days to give me an UPDATE!

  • nicky_1n2n Nic Mag (@nicky_1n2n) reported

    @bt_uk Very poor customer service /disregard for pensioners in #enniskillen who had the footpaths outside their homes excavated with no advance warning, resulting in restricted access and noise disruption 😡

  • RavinAnend Ravin Anenden (@RavinAnend) reported

    @virginmedia and @btsport I now am a BT Sport subscriber on Virgin Media. However nobody at either of your customer service teams can tell me how I can access BT Sport docs. Please can someone help

  • vj_antard Antard (@vj_antard) reported

    @bt_uk hi trying to upgrade my headband to the new full fibre, but the charge for an already customer is £30 dearer per month than a new customer? Is this right?

  • Chris_Oliff Chris Oliff ♻️ (@Chris_Oliff) reported

    @narkovian @bt_uk Only problem is that - it is not permitted to run cables across the pavement - a real hazard. The real solution - many in London - is sockets on street lamps. For the great red boxes - medical support and books are great ones already in use

  • PJ25King Philip King (@PJ25King) reported

    @bt_uk Really disappointed with your service.... Firstly you claim to have fixed a fault in my area and havent. The mini hub you sent has been cancelled so no reliable internet. Also your website lies about online chat hours for getting help...

  • hilaryhendy Hilary Hendy🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@hilaryhendy) reported

    @bt_uk I've been a customer for 11 years. I have spent a month & the current call has been over an hour. I want a wifi set top box so I can have full fibre to the property. Ghastly customer experience.

  • Swingbridge2 Preston Dock Bridge #getthemaskbackon (@Swingbridge2) reported

    @Lostock_Henge @bt_uk Even though the cost is spread between all telephone companies via a levy there is never a "right" place to have a phonebox. To be fair the "everyone has a mobile" theory does not hold up and the vandals make the situation worse

  • 5tuart71 stuart winship (@5tuart71) reported

    @bt_uk I’d settle for an answer to the question ‘why is it taking so long and when will my service be restored?’