BT (British Telecom)

BT (British Telecom) Outage Report in Whitby, North Yorkshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Whitby, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Whitby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Whitby, North Yorkshire, England 01/14/2026 08:40

January 14: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Whitby, England

Latest outage, problems and issue reports in Whitby and nearby locations:

  • pauljonesking #hellomynameis Paul (@pauljonesking) reported from Loftus, England

    So both @bt_uk and @EE are unable to speak to let them know I need to change my payment information because the systems are down!! Welcome to modern Britain and the business world #shambles

  • Wendytheshopke1 Wendytheshopkeeper (@Wendytheshopke1) reported from Robin Hood's Bay, England

    No internet in Robin Hood's Bay what's the issue please update @bt_uk

  • me_afc1886 Michael Marson (@me_afc1886) reported from Sleights, England

    Once again @bt_uk cancel the engineers visit for the 3rd time in 3 weeks 2 hours before he’s due. Rescheduled for Monday will he turn up for the 4th time 🙏 #shockingwaytotreatacustomer

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • amybrandish amy (@amybrandish) reported

    @bt_uk Hi! our wi-fi isn’t connecting, we’ve rebooted the router and no problems according to your online checker. please can you advise?

  • thebigm76 mark (@thebigm76) reported

    @bt_uk My Wi-Fi has been terrible since I got a new router I asked bt for another they said no the router is working fine there’s no problems with broadband when they did a line check and checked my service

  • MansFromTesco Agent (@MansFromTesco) reported

    @bt_uk Please fix your stuff bt I'm just tryna play some apex without 400 ping, when i do a speedtest I get 2mpbs when I should get 16

  • julie_twickers jj (@julie_twickers) reported

    @bt_uk I tried that years ago but told i would have to change number. I am named on bill & BT know i am authorised but when i ring with problems (often) i have to get husband to say you can speak to me! Its archaic! No other company behaves like this

  • spectrain Joy Wilson (@spectrain) reported

    Nothing to be proud of here @bt_uk Recent headlines from Trustpilot reviews: "Do not use BT unless you want price rises and poor customer service" "Nothing but problems and misinformation…" "They just dont care"

  • hollies hollies (@hollies) reported

    @julie_twickers @bt_uk Actually lots of other service companies behave like this. But I have the opposite problem. I'm the named person on all the bills so they won't speak to my husband- leaving me with all the admin! I've found Sky, ee, water and power all have the same restrictions.

  • sam_bon Bonnies29 (@sam_bon) reported

    @OpenreachHelp @bt_uk after you couldn't install my full fibre on 6/10 as planned I wait 3 weeks for someone to tell me next steps. On 22/10 I lose patience and cancel my order due to lack of communication / dates for install. This week 4 times openreach turned up at my house!

  • jacquep Pascal Jacquemain 🇫🇷in🇬🇧 #BloodyMigrant (@jacquep) reported

    @TrevorMLambert @bt_uk @SkyUK I've used most suppliers. A previous experience with Sky was disastrous and I also had huge problems with TalkTalk. This particular experience with Sky was OK but costs were not.

  • B4DService Anon (@B4DService) reported

    @bt_uk your customer service staff have made an error on assigning me as the customer instead of the admin contact on an account and your now penalising the legitimate account holder who is pension credit. #customerservice #btsucks #customerexperience

  • david43ni david (@david43ni) reported

    @bt_uk i don’t understand why i been sent a new home hub when i never reported a fault or issue ?