BT (British Telecom)

BT (British Telecom) Outage Report in Whitby, North Yorkshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Whitby, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Whitby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Whitby, North Yorkshire, England 01/12/2026 10:10

January 12: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Whitby, England

Latest outage, problems and issue reports in Whitby and nearby locations:

  • me_afc1886 Michael Marson (@me_afc1886) reported from Sleights, England

    Once again @bt_uk cancel the engineers visit for the 3rd time in 3 weeks 2 hours before he’s due. Rescheduled for Monday will he turn up for the 4th time 🙏 #shockingwaytotreatacustomer

  • chapter1loftus ChapterOneLoftus (@chapter1loftus) reported from Loftus, England

    @bt_uk so we appear to have problems with our phones yet again!! Trying to speak to anyone is completely impossible you disconnect the call which is rubbish for a phone company! #btfault

  • Wendytheshopke1 Wendytheshopkeeper (@Wendytheshopke1) reported from Robin Hood's Bay, England

    No internet in Robin Hood's Bay what's the issue please update @bt_uk

  • pauljonesking #hellomynameis Paul (@pauljonesking) reported from Loftus, England

    So both @bt_uk and @EE are unable to speak to let them know I need to change my payment information because the systems are down!! Welcome to modern Britain and the business world #shambles

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • V1nkerz V. (@V1nkerz) reported

    @bt_uk I've literally had a better experience with some underground no name network. Power leads to Sloth.

  • leftoutside2 oldone (@leftoutside2) reported

    @bt_uk Still needs tidying up, homes still have problems with wifi drop.

  • HadmanDynasty Matt Hadman (@HadmanDynasty) reported

    @bt_uk Your service is utterly disgraceful. This is the third time now in the last 6 weeks I’ve had to report a fault because my phone line isn’t working. The fault is always at the exchange and leaves me without a phone line for 3-4 days at a time. SORT IT OUT.

  • James_Wyatt James Wyatt (@James_Wyatt) reported

    How do you escalate at complaint with @bt_uk ? 75Mb broadband running at max 4Mb for a MONTH now and BT don't seem to care & are lying to me.

  • 58ALL Mervyn58 (@58ALL) reported

    @aitch_R_aitch @bt_uk did he fix it?

  • brtel37 brtel 🗺 (@brtel37) reported

    @bt_uk @educationgovuk Paying top price as a loyal customer for very poor internet connection that keeps cutting out with a uni student trying to finish his degree. How about you stop robbing us blind while your at it & stop charging for speeds that don't exist.

  • teenaantoniou Teena Antoniou (@teenaantoniou) reported from Walthamstow, England

    .@BTCare are you available to help on broadband issues? You don’t answer calls and there are no online booking slots. Halo is supposed to have 24hr help?!?!

  • dreamendstate Paul Smith (@dreamendstate) reported

    heads up, @bt_uk isn’t doing any fibre installations during lockdown but forgetting to tell customers. I’m leaving @virginmedia because of terrible customer service, so not a great start. 😬

  • simonkingmedia Simon King (@simonkingmedia) reported

    @bt_uk I’m paying for Complete Wi-Fi and can’t connect. Can you help and how do I get my £100 fee for Complete Wi-Fi being a joke?

  • IanRElliot Ian Elliot (@IanRElliot) reported

    With BBC offer I think internet companies like @SkyHelpTeam and @bt_uk need to offer a basic lockdown length specific cheap internet package with school work and shopping sites free to use. Help where you can