BT (British Telecom) outages and service status in Whitby, England

Problems in the last 24 hours in Whitby, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Whitby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Whitby, England

Latest outage, problems and issue reports in Whitby and nearby locations:

• 
  ChapterOneLoftus (@chapter1loftus) reported 9 minutes ago from Loftus, England

  @bt_uk so we appear to have problems with our phones yet again!! Trying to speak to anyone is completely impossible you disconnect the call which is rubbish for a phone company! #btfault

• 
  Wendytheshopkeeper (@Wendytheshopke1) reported 36 minutes ago from Robin Hood's Bay, England

  No internet in Robin Hood's Bay what's the issue please update @bt_uk

• 
  Michael Marson (@me_afc1886) reported 41 minutes ago from Sleights, England

  Once again @bt_uk cancel the engineers visit for the 3rd time in 3 weeks 2 hours before he’s due. Rescheduled for Monday will he turn up for the 4th time 🙏 #shockingwaytotreatacustomer

• 
  #hellomynameis Paul (@pauljonesking) reported 58 minutes ago from Loftus, England

  So both @bt_uk and @EE are unable to speak to let them know I need to change my payment information because the systems are down!! Welcome to modern Britain and the business world #shambles

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Caz Morgan (@CazMorgan5) reported 6 minutes ago

  @bt_uk What a joke of a reply. As I said, my boss was on the phone to you for hours on end; 4.5hours being passed from pillar to post and you want him to do that again? Why does the customer have to do all the chasing for your mistake?

• 
  Clarissa Reilly (@clarescastle) reported 7 minutes ago

  Hello @btbusinesscare I’ve wasted hours of my life, and raised my blood pressure all afternoon trying to connect new Cloud Voice kit and set up an account. You’re the worst in the world. I can’t believe I’ve been stupid enough to sign up with you again. All that time and kind telephone help, and still unable to log in. If I still drank I’d be hitting the brandy.

• 
  Teds (@Tedtalks13) reported 11 minutes ago

  @bt_uk "all" doesnt cover ee. And doesnt cover your service level agreements

• 
  Melindi Scott (@melindiscott) reported 16 minutes ago

  @clarescastle @btbusinesscare I've just cancelled all our business with them after 30 plus years. The incredible customer service we used to enjoy is a thing of the past

• 
  MiltonKeynesCAB (@MK_CAB) reported 18 minutes ago

  @btbusinesscare IMP-161473302 - still unresolved despite being opened in first week of December. Escalated in January and still unresolved. We need a resolution , not updates advising us you're still 'working on it'. The impact on our clients isn't acceptable.

• 
  moz💤 (@tinnie31) reported 18 minutes ago

  @bt_uk I’ve had numerous engineers out now but the issue is with the corroded line

• 
  Bukhtiar shah (@imbukhtiar) reported 19 minutes ago

  @bt_uk @BT_UK unacceptable service. You sent my business equipment to the WRONG address (Ripley instead of Neasden). My shop is OPEN and I cannot operate.Also being wrongly charged for TWO services when I only have ONE. It's impacting my business. Fix billing & resend equipment.

• 
  TSLG13007 (@TSLG13007) reported 20 minutes ago

  @bt_uk We have been with BT for decades and never known the customer service this bad. It is too complex to explain on here but after many years, we will be moving supplier

• 
  Nix's (@nickinoonoos) reported 22 minutes ago

  @bt_uk why can we not talk to an operator anymore, dyk how, annoying it is, when no one will pick up the call and you have no WIFi for 5 weeks now and all I get told is "there's a network error" Well sort the issue, you are quick to take payment, which I will be claiming back

• 
  Andy Packer (@Devondeac) reported 22 minutes ago

  @btbusinesscare I've been 'reaching out' to BT Business since 28th November (that's OVER FOUR Weeks) and I Still have no Internet. Customer Care has been non existent. I've been passed from dept to dept. Promises to call me back never happen. Star grading 2 out of 10 (and I'm feeling generous)