BT (British Telecom)

BT (British Telecom) Outage Report in Whitby, North Yorkshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Whitby, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Whitby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Whitby, North Yorkshire, England 01/30/2026 10:10

January 30: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Whitby, England

Latest outage, problems and issue reports in Whitby and nearby locations:

  • me_afc1886 Michael Marson (@me_afc1886) reported from Sleights, England

    Once again @bt_uk cancel the engineers visit for the 3rd time in 3 weeks 2 hours before he’s due. Rescheduled for Monday will he turn up for the 4th time 🙏 #shockingwaytotreatacustomer

  • pauljonesking #hellomynameis Paul (@pauljonesking) reported from Loftus, England

    So both @bt_uk and @EE are unable to speak to let them know I need to change my payment information because the systems are down!! Welcome to modern Britain and the business world #shambles

  • Wendytheshopke1 Wendytheshopkeeper (@Wendytheshopke1) reported from Robin Hood's Bay, England

    No internet in Robin Hood's Bay what's the issue please update @bt_uk

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BigDoggeTom Big Dogge (@BigDoggeTom) reported

    @bt_uk (2/2) Worst of all, I'm getting 52Mbps on Fibre 2, when I had over 65Mbps when it was installed 5 years ago. Why such a massive speed drop that you refuse to look into?

  • MrsHgrps Lauren (@MrsHgrps) reported

    @bt_uk how do I request a pack to send our old box back to you? We’ve been asked to send it back as we have a new replacement and that there would be a package in the box to send it back but there isn’t. Thanks for your help

  • chxrlietambling Charlie (@chxrlietambling) reported

    @bt_uk is there a broadband outage in new Milton (BH25) uk?

  • RobbieMagill Robert Magill (@RobbieMagill) reported

    @bt_uk Hi around 2 weeks ago I had an issue with my broadband and they arranged for an engineer to visit today the 28th, but since then I received a call and text from Bt to say the issue is fixed everything seems OK can you please cancel the visit ?

  • superstevetest Stephen Denman (@superstevetest) reported

    I take it back. Neither working now. @bt_uk home hub appears to be green ring of death ing now. Never seems to get past sitting on green after a reboot.

  • ha66ie Paul Haggie (@ha66ie) reported from Stockton-on-Tees, England

    @bt_uk hi team. My partner has a work mobile connected to BT. However the mobile phone signal is very poor indoors for call quality. I've searched online and found people who have a signal assist box. Is this available? We are broadband customers. Thank you.

  • SteveALee Steve Lee (@SteveALee) reported

    @bt_uk OK but 1) my file is wav not mp3 2) why are audio files blocked? It's my content. 3) why is this not explicitly stated in the article on sharing? 4) I've no official Bt statement that this is the issue. Like others , I wasted time on this foolishness. I expect better from BT

  • CathLCollins Catherine Collins (@CathLCollins) reported

    @bt_uk And this is still ongoing, at least 6 months of paying for a service that doesn’t work more often than it does! Yet another engineer booked for Tuesday!

  • usb_potato USB Potato (@usb_potato) reported

    @btdrawtheline @bt_uk cool robot you can't piss or **** but i can. PISS! ****! PISS! ****! PISS! ****! PISS! ****! PISS! ****! PISS! ****! PISS! ****! PISS! ****! PISS! ****! PISS! ****! PISS! ****! PISS! ****! PISS! ****! PISS! ****! PISS! ****! PISS! ****! PISS! ****! PISS! ****! PISS! ****! PISS!

  • razor901 ryan (@razor901) reported

    @bt_uk seriously I'm thinking about leaving now if virgin can offer 500mb services in my street and you still can't after 5 years it's frustrating you've got brilliant service but the slow speeds as time is moving on is disappointing when will the faster speeds be in basingstoke