BT (British Telecom)

BT (British Telecom) Outage Report in Whitby, North Yorkshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Whitby, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Whitby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Whitby, North Yorkshire, England 11/21/2025 08:30

November 21: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Whitby, England

Latest outage, problems and issue reports in Whitby and nearby locations:

  • pauljonesking #hellomynameis Paul (@pauljonesking) reported from Loftus, England

    So both @bt_uk and @EE are unable to speak to let them know I need to change my payment information because the systems are down!! Welcome to modern Britain and the business world #shambles

  • chapter1loftus ChapterOneLoftus (@chapter1loftus) reported from Loftus, England

    @bt_uk so we appear to have problems with our phones yet again!! Trying to speak to anyone is completely impossible you disconnect the call which is rubbish for a phone company! #btfault

  • me_afc1886 Michael Marson (@me_afc1886) reported from Sleights, England

    Once again @bt_uk cancel the engineers visit for the 3rd time in 3 weeks 2 hours before he’s due. Rescheduled for Monday will he turn up for the 4th time 🙏 #shockingwaytotreatacustomer

  • Wendytheshopke1 Wendytheshopkeeper (@Wendytheshopke1) reported from Robin Hood's Bay, England

    No internet in Robin Hood's Bay what's the issue please update @bt_uk

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • diana_chrisman Diana Chrisman (@diana_chrisman) reported

    Terrible leaving my elderly parents without a lifeline during lockdown. Vulnerable list and isolated. And still no one seems to care enough to get it sorted. @bt_uk @OpenreachHelp

  • kelfielddegsy Derek Stainthorpe (@kelfielddegsy) reported

    @1lowmill @bt_uk You should be able to get call divert put on. At least then you’d get them to your mobile, providing you get a signal there.

  • hfc53 Helen Coleman (@hfc53) reported

    @OpenreachHelp @bt_uk So I finally sort of have an update... a single text to advise it is all postponed to the 23rd of December... hmmm... still no reason, explanation or apology from @bt_uk so disappointing to see BT letting down their advisors and customers.

  • ShbCounsellor Community.Counsellor (@ShbCounsellor) reported

    @bt_uk really disappointed with your business service.... frustrated with your lack of help.

  • emmakirby966 Emma Kirby (@emmakirby966) reported

    @bt_uk so Bt how is it that I got an answer from Sky within 5 mins I ordered everything within 20mins and had email confirmation when I got off the phone? But with you 45mins wait and someone puts the phone down???

  • saxby89 Chris Saxby (@saxby89) reported

    In the space of 3 days I’ve been let down by @SkyUK and @bt_uk! Guess they thought I was kidding when I said I was moving home?!

  • 1lowmill Low Mill Guest House (@1lowmill) reported

    @kelfielddegsy @bt_uk Ive tried another phone system before i called @bt_uk they ran a check+ said it was an external problem, was promised a call back today but of course didnt get one..fuming, customer service is so poor

  • Cidercol The water boy (@Cidercol) reported

    @bt_uk Well I've not had chance yet and logged a complaint online again today. Still no call from a manager since monday when promised

  • OleRees Ole Rees (@OleRees) reported

    @bt_uk 01252 524715 & 01392 273047 both numbers calling today claiming to be from bt open reach but hang up when asked to confirm my name or account number, please investigate and block these numbers

  • petershaw1979 Peter Shaw (@petershaw1979) reported

    Why is the btsport app so bad. Freezes all the time. Don’t get that **** with sky.