BT (British Telecom)

BT (British Telecom) Outage Report in Whitby, North Yorkshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Whitby, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Whitby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Whitby, North Yorkshire, England 02/02/2026 14:15

February 02: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Whitby, England

Latest outage, problems and issue reports in Whitby and nearby locations:

  • Wendytheshopke1 Wendytheshopkeeper (@Wendytheshopke1) reported from Robin Hood's Bay, England

    No internet in Robin Hood's Bay what's the issue please update @bt_uk

  • me_afc1886 Michael Marson (@me_afc1886) reported from Sleights, England

    Once again @bt_uk cancel the engineers visit for the 3rd time in 3 weeks 2 hours before he’s due. Rescheduled for Monday will he turn up for the 4th time 🙏 #shockingwaytotreatacustomer

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • StewartPinner1 I’m president elect,no I’mPresident elect (@StewartPinner1) reported

    @goodygoodyyumy @bt_uk @TalkTalk How I wish I had gone with them. Moved house not connected spent all Friday,sat,sun on to them while moving with 2 kids. Swore they would contact me today on mobile or my sisters home number and nothing. They should be shut down.

  • kellyHa68537761 kelly Harrison (@kellyHa68537761) reported

    @bt_uk BT have been charging us for SPORTS even though we cancelled the whole package, please can you look into this and refund/cancel the invoice as this is incorrect. Thanks

  • susiesooze Susie Roberts (@susiesooze) reported

    @bt_uk It is a letter not an email. It’s very confusing & gives no advice at all. I’ve been a BT customer for many years & do not expect to have to change things & therefore pay more in the middle of my contract. Surely you should be aware of this letter that has been sent to customers?

  • LeylandRebekah rebekah leyland (@LeylandRebekah) reported

    @bt_uk hi my internet has been down since Friday now. Is there something going on in the WN7 area that’s made it go off?

  • MatthewAston8 Matthew Aston (@MatthewAston8) reported

    @bt_uk @bt_uk Are you able to help me with an order I made with @btshopuk can’t get any response and need an update on an order

  • clm2071 Septimus McClonk (@clm2071) reported

    @susiesooze @bt_uk I have the same email. It gives no info about what channels are going, no info about what happens if you do nothing. Links to taking out a new 24 month contract or cancelling without a fee....it really is very poor, reads as if you dont value your customers

  • clm2071 Septimus McClonk (@clm2071) reported

    @bt_uk so we're apparantley losing some channels in February...email links to our options which appear to be a new 24 month contract. No info about what channels were losing, no info about what happens if we do nothing. Very very poor BT

  • donthefool Doneill 🇮🇪🍉🐶 (@donthefool) reported

    @bt_uk It’s not down it’s just terrible

  • benjamincruise Benjamin Cruise (@benjamincruise) reported

    @BTCare is such a good service! Worth the extra money from other services provider's!

  • clm2071 Septimus McClonk (@clm2071) reported

    @bt_uk @susiesooze Its says to cancel. Top customer care there @bt_uk real focus on customer retention