BT (British Telecom)

BT (British Telecom) Outage Report in Whitby, North Yorkshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Whitby, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Whitby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Whitby, North Yorkshire, England 01/18/2026 14:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Whitby, England

Latest outage, problems and issue reports in Whitby and nearby locations:

  • Wendytheshopke1 Wendytheshopkeeper (@Wendytheshopke1) reported from Robin Hood's Bay, England

    No internet in Robin Hood's Bay what's the issue please update @bt_uk

  • me_afc1886 Michael Marson (@me_afc1886) reported from Sleights, England

    Once again @bt_uk cancel the engineers visit for the 3rd time in 3 weeks 2 hours before he’s due. Rescheduled for Monday will he turn up for the 4th time 🙏 #shockingwaytotreatacustomer

  • pauljonesking #hellomynameis Paul (@pauljonesking) reported from Loftus, England

    So both @bt_uk and @EE are unable to speak to let them know I need to change my payment information because the systems are down!! Welcome to modern Britain and the business world #shambles

  • chapter1loftus ChapterOneLoftus (@chapter1loftus) reported from Loftus, England

    @bt_uk so we appear to have problems with our phones yet again!! Trying to speak to anyone is completely impossible you disconnect the call which is rubbish for a phone company! #btfault

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • zaphodikus Conrad Braam🤖 (@zaphodikus) reported

    @christovskia @OpenreachHelp @bt_uk I know what that feels like. Had a split pair on our copper here, and took ages to find, along with double termination we do on my side of the line in the house, that one made me look stupid. It's a proprietary system, hard to troubleshoot.

  • judes_t jt (@judes_t) reported

    @bt_uk Did anyone check my Mum, who you can see is a heavy landline user, had a mobile before the switch? No... what was she meant to do in an emergency if she didn't have one? Would you have offered her one for free for emergencies? You need to check with people first.

  • BenadjalMahdi MahdiBena (@BenadjalMahdi) reported

    @bt_uk My internet is experiencing extremely high ping and is very slow, it's been like this for 2 days now?

  • lesley219 Lesley (@lesley219) reported

    @bt_uk @WeAreOpenreach can you explain why you closed an ongoing complaint? Was it because we were getting too close to the bone of what you were doing? Or were your people no good? And how can you say there wasn’t a problem when you’ve dumbed down our speed?

  • andersoca Charlie Anderson (@andersoca) reported

    After 5 years of not being a @bt_uk customer, good to know not much has changed. First action as a returning customer.... is to raise a complaint even before I have service due to missed install. Wonderful!!

  • Leigh987654 Leigh (@Leigh987654) reported

    @bt_uk You've left me without internet for 2 1/2 days because of two errors made by you & your engineer. I can't work until it's fixed and your policy is apparently not to compensate loss of earnings. I literally cannot afford to pay my mortgage and bills this month.

  • helenhartley73 Helen Hartley (@helenhartley73) reported

    @bt_uk is your broadband service down in Failsworth, Manchester at the moment?

  • JacquieLawtie Jacquie Lawtie (@JacquieLawtie) reported

    @bt_uk I've sent you a message, I'm not holding my breath for a resolution but I appreciate your response

  • SteveBoyes4 Steve Boyes (@SteveBoyes4) reported

    @bt_uk Is that a factory reset once the issue is resolved?

  • MaxJamesMackay Max (@MaxJamesMackay) reported

    Absolutely appalling service from @bt_uk - Told by the engineer we’ve been misold the ultrafast broadband and can’t install. Need to start everything again can’t say when we will have WiFi again but probably weeks… ….when we work from home. In a pandemic.