BT (British Telecom)

BT (British Telecom) Outage Report in Whitby, North Yorkshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Whitby, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Whitby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Whitby, North Yorkshire, England 01/09/2026 07:50

January 09: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Whitby, England

Latest outage, problems and issue reports in Whitby and nearby locations:

  • chapter1loftus ChapterOneLoftus (@chapter1loftus) reported from Loftus, England

    @bt_uk so we appear to have problems with our phones yet again!! Trying to speak to anyone is completely impossible you disconnect the call which is rubbish for a phone company! #btfault

  • pauljonesking #hellomynameis Paul (@pauljonesking) reported from Loftus, England

    So both @bt_uk and @EE are unable to speak to let them know I need to change my payment information because the systems are down!! Welcome to modern Britain and the business world #shambles

  • me_afc1886 Michael Marson (@me_afc1886) reported from Sleights, England

    Once again @bt_uk cancel the engineers visit for the 3rd time in 3 weeks 2 hours before he’s due. Rescheduled for Monday will he turn up for the 4th time 🙏 #shockingwaytotreatacustomer

  • Wendytheshopke1 Wendytheshopkeeper (@Wendytheshopke1) reported from Robin Hood's Bay, England

    No internet in Robin Hood's Bay what's the issue please update @bt_uk

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AnneDeAth Anne De'Ath (@AnneDeAth) reported

    What's up with @bt_uk ? Service in our area has been unstable for over a week. Unreliable. If I needed it for work I'd be most unhappy (and it's annoying even though I don't).

  • GFX2001 Ian Robson (@GFX2001) reported

    @bt_uk A Comment on the Mini Hub User Guide. This only references the Hub as a Wi-Fi device used by a Laptop with Wi-Fi Support. Wired Network users can't use this in that Mode. But you can connect the Hub via the USB Cable so it appears as a Network Card with Internet Access.

  • jimmysunny85 jimmy (@jimmysunny85) reported

    @bt_uk your workers who had dug up my street left tiny little cones across my driveway,which has resulted it damage to my back car door the sill area and my alloy wheel,it always snapped my exhaust off!

  • iowrunningmum Alex Tunnicliffe (@iowrunningmum) reported

    @bt_uk No that’s our problem.. zero and it’s a real inconvenience. @UKAirband seem to think they can do it so why not @bt_uk … rubbish for the 21st century and to bodge repair the line is just shoddy

  • BDPRRL B (@BDPRRL) reported

    @bt_uk can I please get some help with booking in an engineer as today I missed the engineer as nobody said he was coming and I am at work today, but I also work to do from home also which I have not been able to do 😵‍💫😵‍💫

  • rainbowz85 ☆~becca ~★🌹 (@rainbowz85) reported

    @bt_uk really disappointed with the way I have just been spoken to when I rang up to cancel my broadband, I dont expect to be interrogated. I think your staff need to learn some customer service!!!

  • one_doom One Man And His Doom (@one_doom) reported

    @bt_uk Don't worry your call team were so argumentative I think I'll just leave. 1 day guys and your call centres and Web chats were so poor I'm already done. Good job 👍

  • DanielG44912793 Daniel Gilbert (@DanielG44912793) reported

    @bt_uk hi BT can you please help - ongoing FTTP problems, openreach seem to think i need fibre fitted, its already all fitted. your team can't seem to tell them this - just need it activated. i can give ONT number and address. been given an install a month away...

  • rainbowz85 ☆~becca ~★🌹 (@rainbowz85) reported

    @bt_uk I did yes, the guy was just extremely rude, I suffer with anxiety and bpd, so phones are difficult as it is.

  • kam_stephens Kam 💀🦇 aka Nosferatu (@kam_stephens) reported

    I’d like to understand why @OpenreachHelp @WeAreOpenreach haven’t been able to install my internet via @bt_uk for three months. Every week I get brushed off with “we will update you more next week” The service is a joke. You won’t speak to customers directly either.