BT (British Telecom)

BT (British Telecom) Outage Report in Whitby, North Yorkshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Whitby, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Whitby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Whitby, North Yorkshire, England 02/05/2026 17:15

February 05: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Whitby, England

Latest outage, problems and issue reports in Whitby and nearby locations:

  • me_afc1886 Michael Marson (@me_afc1886) reported from Sleights, England

    Once again @bt_uk cancel the engineers visit for the 3rd time in 3 weeks 2 hours before he’s due. Rescheduled for Monday will he turn up for the 4th time 🙏 #shockingwaytotreatacustomer

  • chapter1loftus ChapterOneLoftus (@chapter1loftus) reported from Loftus, England

    @bt_uk so we appear to have problems with our phones yet again!! Trying to speak to anyone is completely impossible you disconnect the call which is rubbish for a phone company! #btfault

  • pauljonesking #hellomynameis Paul (@pauljonesking) reported from Loftus, England

    So both @bt_uk and @EE are unable to speak to let them know I need to change my payment information because the systems are down!! Welcome to modern Britain and the business world #shambles

  • Wendytheshopke1 Wendytheshopkeeper (@Wendytheshopke1) reported from Robin Hood's Bay, England

    No internet in Robin Hood's Bay what's the issue please update @bt_uk

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Athommo1961 Adrian Thompson (@Athommo1961) reported

    @bt_uk I live at CM12(Billericay) and I and many neighbours have reported outages for our full fibre service. This needs to be treated as an area outage and engineer visits stop being offered. We had a 5 day outage commencing 25 March so this is rubbish service. Please help!

  • DeanCruden Dean Cruden (@DeanCruden) reported

    @bt_uk is there a known issue with streaming iplayer on smart TVs? Been unable to play any shows for the last couple of days on TV but it works fine on other devices. Done resets and no software updates available so appears to be broadband related.

  • justlillylew LillyLew (@justlillylew) reported

    @bt_uk #HELP! URGENT!!! I Experienced atrocious service on phone at 1735 today with billing not able to cope with billing Qs stating I need value team. Cut me off then another billing person refusing to put me through to value when I had to go through whole process twice.

  • jportercomedy John Porter (@jportercomedy) reported

    Watching @btsport and wondering if City are playing a pub side the way they're dismissing them. Also, if Fury's lAsT fIgHt against Whyte is 'no hype needed' - why ******** am I seeing about it every ad break?

  • BrianPolina Brian Polina (@BrianPolina) reported

    @bt_uk got a problem with my BT connect modem. I want to dim the blue lights on it when I go to bed. Can’t see how to go this. Can you help.

  • Quidlist1 John Friend (@Quidlist1) reported

    @bt_uk we are in 14 day cooling off for resigning up to broadband, so we will cancel if not honoured, I’ve been reading a lot of bad reviews today about your service

  • johnrobinson07 John (@johnrobinson07) reported

    @bt_uk I have DM you but I haven’t placed a new order or removed it. This is second time within a month I have had terrible customer service from yourselves.

  • ChristyOB_96 Christy O'Brien (@ChristyOB_96) reported

    @Athommo1961 @bt_uk Hi Adrian, I'm a reporter for the echo news. Could you send me a DM so I can talk to you about this problem further?

  • RachH_grit Rachael Holmes (@RachH_grit) reported

    @bt_uk I signed up for BT broadband as a new customer but I forgot to apply my blue light discount. Can you please help.

  • CathKell24 Catherine 💙 (@CathKell24) reported

    @bt_uk Thanks- there does appear to be an issue which is being worked on. I'll check back later