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BT (British Telecom)

BT (British Telecom) outages and service status in Whitby, England

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Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Whitby, including 0 direct reports.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Whitby, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Whitby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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BT (British Telecom) Issues Reports Near Whitby, England

Latest outage, problems and issue reports in Whitby and nearby locations:

  • chapter1loftus
    ChapterOneLoftus (@chapter1loftus) reported from Loftus, England

    @bt_uk so we appear to have problems with our phones yet again!! Trying to speak to anyone is completely impossible you disconnect the call which is rubbish for a phone company! #btfault

  • Wendytheshopke1
    Wendytheshopkeeper (@Wendytheshopke1) reported from Robin Hood's Bay, England

    No internet in Robin Hood's Bay what's the issue please update @bt_uk

  • me_afc1886
    Michael Marson (@me_afc1886) reported from Sleights, England

    Once again @bt_uk cancel the engineers visit for the 3rd time in 3 weeks 2 hours before he’s due. Rescheduled for Monday will he turn up for the 4th time 🙏 #shockingwaytotreatacustomer

  • pauljonesking
    #hellomynameis Paul (@pauljonesking) reported from Loftus, England

    So both @bt_uk and @EE are unable to speak to let them know I need to change my payment information because the systems are down!! Welcome to modern Britain and the business world #shambles

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TrainDriver1982
    Dwain Driver (@TrainDriver1982) reported

    @bt_uk Your detection system says everything is ok, clearly it is not. Means I’m going to have to speak to your normally incompetent tech support since my open reach box was accidentally wired up to neighbours when development built. Literally had enough.

  • bchutney1
    Theresa (@bchutney1) reported

    @bt_uk Hi, we seem to have a connection issue. We have broadband/wifi but some of our devices like the TV are unable to connect. I have used the service checker and it says there is an issue. What do I do next please?

  • ScottWeller1974
    Scott Weller (@ScottWeller1974) reported

    @bt_uk Why are you holding me to a contract you can’t even provide the service for ?

  • EmmaHarveyy25
    Schmemm25 (@EmmaHarveyy25) reported

    @bt_uk BT says no issue on the network yet our mobiles cannot access our home broadband. So frustrating. So much for hi-speed fibre. Time to move supplier

  • Waldomatt
    Graeme Wallace (@Waldomatt) reported

    @bt_uk could someone contact me please. Having broadband issues and been onto your team all day and nothing has been done.

  • stratfordmark
    mark stratford (@stratfordmark) reported

    @bt_uk Ok but as a customer that's been highly inconvenienced by @BT why dont you call me or send an email to me and we can discuss compensation? Why is it up to me to do the legwork?

  • LiterateCynic
    Literate Cynic (@LiterateCynic) reported

    Brilliant! @bt_uk FTTP N/W - network fault and @EE* 4/5G utterly abysmal at my NR 12 7 location... *Roll on end May when I can say bye-bye!

  • afcdonnilad
    AFCdonnilad (@afcdonnilad) reported

    Formal complaint incoming. @bt_uk @EE @OpenreachHelp for nearly a MONTH. Told it’s “escalated” but no progress, no accountability, no communication. Completely unacceptable. Next step: formal complaint, compensation claim & escalation to Ofcom if not resolved immediately Pt2

  • LeeWilliams154
    Lee Williams (@LeeWilliams154) reported

    @bt_uk I cannot find the option for online chat, I am disabled and need a reliable land land service, I use Starlink as my Internet provider.

  • rachelleese84
    Rachel (@rachelleese84) reported

    @bt_uk Thanks. Honestly, my husband has called at least 10 times. We’ve had multiple openreach visits. Each claiming to have fixed it but haven’t. Latest is tomorrow but I have zero confidence it will fix the issue.