BT (British Telecom)

BT (British Telecom) Outage Report in Ventnor, Isle of Wight, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ventnor, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ventnor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ventnor, Isle of Wight, England 02/01/2026 10:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ventnor, Isle of Wight, England

The most recent BT (British Telecom) outage reports came from the following cities: Ventnor.

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City Problem Type Report Time
United KingdomVentnor Phone
United KingdomVentnor Internet
United KingdomNewport Phone
United KingdomRyde Internet
United KingdomEast Cowes E-mail
United KingdomRyde E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Ventnor, England

Latest outage, problems and issue reports in Ventnor and nearby locations:

  • Stevenorient Steven (@Stevenorient) reported from Newport, England

    @btsportscore @btsportfootball @btsport @premierleague @julesbreach @RobbieSavage8 @chris_sutton73 @mrjakehumphrey Terrible decision

  • NickScurr Nick Scurr of #Nicks_Music_Promo™ 🦩🎪 (@NickScurr) reported from Newport, England

    @bt_uk Your customer service team member today was patronising, preaching policies, and exclaimed im a 3rd party account holder. Over many years I have always been able to make enquiries on our account. A 30 min call turn into a headache, I was refused a manger unrealistic complaint ❓

  • kandi79503974 kandi (@kandi79503974) reported from Ryde, England

    @bt_uk BT U go on about let’s help people reconnect so there not lonely this Christmas! My Disabled Nan has been left with no phone for 11 days now because some reason you’ve cancelled 4 orders. Disgusting service. No communication. U promised it would be connected yesterday. 😡

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Tonysmini Tony (@Tonysmini) reported

    @Smudger7404 @bt_uk Your best bet is the BT community forum, they have some of their tech team on there who can probably help you.

  • RichTWarms RTW 🏃🏼🚴🏼 🌍 (@RichTWarms) reported

    @bt_uk Yes, there are known issues in the area. My point is that there are only so many things that can cause the problem. So why has my provider got no info from @OpenreachHelp? And why is it acceptable for BT to manage a system with these faults when broadband is an essential service?

  • jacquiewain jacquie wain (@jacquiewain) reported

    @bt_uk Your appalling incompetence has left me without landline or broadband for days. You have failed at every step for a month to get things right. Customer service calls back never come. I am at a loss.

  • KandyKandy2013 Kirsty (@KandyKandy2013) reported

    @bt_uk Yes it was a completely new service. My husband is the account holder do I'll get him to DM now but this is a terrible Start to a contract that I will be stuck in and with service like that makes me regret switching

  • compucademy Compucademy (@compucademy) reported

    @bt_uk @MoneyTelegraph Supposed to have fibre installed on 6th May. BT neglected to do a survey first. Existing service cancelled based on the promised installation date. My business is internet-dependent. No word of an update, after several rounds in 30 min phone queues.

  • Torchy777 ** 𝓣𝓸𝓻𝓬𝓱𝔂 ** (@Torchy777) reported

    @bt_uk Hello, 4G in KY16 9** has been very poor for several days now. What is the issue?

  • shellmorton1 Shell Morton (@shellmorton1) reported

    @bt_uk My broadband came back for a day after being down for a week.... and it's off again this morning! What is going on??!

  • RichTWarms RTW 🏃🏼🚴🏼 🌍 (@RichTWarms) reported

    @OpenreachHelp The area is AL1. I'd be more impressed if you could just tell me openly and honestly what the problem is and when it might be fixed. Otherwise, we're into the usual blame game between companies. This is your network. @bt_uk

  • mackenzie_fiona Fiona Mackenzie (@mackenzie_fiona) reported

    @bt_uk dont use .worstcustomercare and internet the worst

  • DoultonTommeh TommehDoulton (@DoultonTommeh) reported

    @bt_uk @LiamJPalmer @andrewrobertso5 So many normal working people are paying your organisation good money for your product/service and you now think that entitles you to tell those customers how to think? BT and anybody involved with their ‘Hope United’ campaign deserve to be a target of hate, out of principle.