BT (British Telecom)

BT (British Telecom) Outage Report in Somerton, Somerset, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Somerton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Somerton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Somerton, Somerset, England 12/24/2025 15:25

December 24: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Somerton, Somerset, England

The most recent BT (British Telecom) outage reports came from the following cities: Street, Ilminster, Yeovil, Bridgwater and Crewkerne.

Loading map, please wait...
City Problem Type Report Time
United KingdomStreet Internet
United KingdomIlminster Wi-fi
United KingdomYeovil Internet
United KingdomYeovil Internet
United KingdomBridgwater Internet
United KingdomYeovil Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Somerton, England

Latest outage, problems and issue reports in Somerton and nearby locations:

  • nickylclark Nicky Clark 💙 (@nickylclark) reported from Burtle, England

    @bt_uk As I have 3 hubs as well as my modem... and still have problems .... please can I have £100?

  • tomosgsxr John Ennis (@tomosgsxr) reported from Bridgwater, England

    @motomatters IMO pay tv loses spontaneous viewers who then turn into fans who in turn go to tracks. @btsport needs to encourage people to watch the bikes, I suggest a MotoGP only tariff for starters, and perhaps dropping the £35 parking charge at the circuit might help.

  • Mayabirch1 Maya Birch (@Mayabirch1) reported from Street, England

    Thankyou @bt_uk we've been with you again not even two weeks, and the internet has cut out completely. Meaning I cannot do my job. And no resolution in sight?!!

  • jakeehunter 𝐣𝐚𝐤𝐞𝐡𝐮𝐧𝐭𝐞𝐫 (@jakeehunter) reported from Yeovilton, England

    why is my @bt_uk infinity soooo bad. pay like £50+ each month and can’t even hold a stable connection. constantly drops or my phone says I’ve entered the wrong WiFi password when I clearly haven’t, having to use mobile data constantly.

  • GeoffKnight3 Geoff Knight (@GeoffKnight3) reported from Yeovilton, England

    @bt_uk Had a phone message saying an email account is to be discontinued. You changed the password a while back and I could never get it to work properly. Your support people weren’t interested.

  • mikegarner Mike Garner (@mikegarner) reported from Bridgwater, England

    @BTCare Yeah, I really appreciate talking to someone in customer care forgetting to turn the mic off before complaining why I was coming through to him with “shit like that”.

  • simonthyer Si Thyer (@simonthyer) reported from Yeovilton, England

    @Iwelch22 @SheridanRobins @bbcsomerset @Official_NCFC @btsport @SheridanRobins has been nice to you and we don’t have any of the London clubs with horrendous pronouncing issues

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • OnlyDads OnlyDads (@OnlyDads) reported

    @bt_uk Sorry - one more question. Did BT, at the time I was taking these contracts out mention the "long line" and that "errors" are likely? How many others in this part of Devon have issues with BT? cc @AnthonyMangnal1 PS. Internet just dropped out again.

  • gilesshaxted Giles Shaxted (@gilesshaxted) reported

    @bt_uk a customer service rep told me that I could not opt out of digital voice. So I have it. As I have a copper line can I not have both? I live rurally and a power cut means I have zero comms now.

  • jonnylonglegs1 Jon (@jonnylonglegs1) reported

    @bt_uk Done. Please, please help, I can’t work without my connection

  • fravedsa fravedsa (@fravedsa) reported

    @bt_uk I would be great if you told me why BT is blocking my EE order to progress. Any solution would be highly appreciated. Please avoid directing me to EE. I had a long chat with them during the last 1.5 months.

  • KernowChris Christopher Rowe (@KernowChris) reported

    @bt_uk This seems wrong, Why am I forced to pay for a discontinued service? Surely there should be a pro rata refund for the period the service was withdrawn. (Or is this another for the exec office team to resolve)

  • MariaConyard Maria Turley (@MariaConyard) reported

    @bt_uk Well after ANOTHER 12 hours without connection, it’s just come back on. Neighbours and local shops all experienced the same thing. But ANOTHER online chat with BT support suggests there is no problem in the area. Despite there quite obviously being a problem in the area.

  • MariaConyard Maria Turley (@MariaConyard) reported

    @bt_uk Honestly Laura, I’m not sure I have it in me to go through it all again, but thank you. We’ve literally just come off a chat conversation online. And we’ve raised a complaint about what really is shoddy service and terrible communications. But none of that is your fault.

  • Katiejh58 Katie I'Anson 💙 (@Katiejh58) reported

    @btsportmotogp why oh why has @jackmilleraus got a terrible American accent in your latest terrible cartoon advert? The ads are bad enough without getting the accents wrong! #motogp #btsport #aussie

  • Chris_P_Jeynes Christopher Jeynes (@Chris_P_Jeynes) reported

    @bt_uk business line fault on 1/3, was marked as resolved but same problems & reported again 3rd March again shown as resolved but less problematic. Reported again 11/5 marked as resolved but far worse reported again 20/5 marked as resolved and reported again 20/5 still open.

  • Sandi_L_DS SandiDurnford-Slater (@Sandi_L_DS) reported

    @btbusinesscare P.s. the engineer already came first thing this morning. He is the one who explained to me about the FEC errors.