BT (British Telecom) Outage Report in Norfolk, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Norfolk, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Norfolk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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E-mail (13%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Norfolk, England
The most recent BT (British Telecom) outage reports came from the following cities: East Dereham, Fakenham and Attleborough.
| City | Problem Type | Report Time |
|---|---|---|
 East Dereham |
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| East Dereham |
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| Fakenham |
Internet | |
| Attleborough |
Wi-fi | |
| East Dereham |
Phone | |
| Attleborough |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Norfolk, England
Latest outage, problems and issue reports in Norfolk and nearby locations:
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Stephanie Kate
(@StephanieHowksx) reported
from
Taverham, England
@bt_uk hi! We recently moved house a week ago. Your employee said it’d be two weeks for our internet to activated, is this able to be sped up please? We now have no phone data /are having to buy more. If not, will we receive a partial refund for this month for 2 weeks no service?
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Sean Greentree
(@SeanGreentree) reported
from
Attleborough, England
@bt_uk I haven’t. But will give it a go. However, my old Premium account is suspended as I was told to cancel the DD on that when I took the new account out - as I’d get it free. But that hasn’t stopped the payment chasers and hence eventual suspension. I’ve explained this many times!
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Sean Greentree
(@SeanGreentree) reported
from
Attleborough, England
I’m beginning to think that I’ve made a bad choice in @BTCare. 5 lunch hours in a row trying to get my old Premium email account transferred to my new Broadband account. Email now suspended, so made a complaint. Told I’d get a call back in hours. 5 hours on and I’m still waiting!
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Kate
(@kateloudavies) reported
from
Watton, England
@bt_uk so glad I wasted my entire day, the guy on the phone didn’t really care and offered max of £25 back. My job depends on WiFi and I deferred my start date, which now has to be done AGAIN. But I’ll need to pay for the hotspot so it’s a bit cheeky isn’t it? Hotspot sucks btw.
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Kate
(@kateloudavies) reported
from
Watton, England
When you wait in all day for @bt_uk engineer to arrive, call them to chase it up and get told they’ve cancelled and no one was going to tell us. Waiting weeks & still waiting. Not even an alternative date. Awful considering we bought into their hotspot to rectify this issue 🙃
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
My recording of the semi final ended after 3h18 minutes. I wondered if @btsport and @mrjakehumphrey made as big a fuss of the Sterling / Mustafi incident as he and they did over the @vlindelof one in the week? I bet there was no mention 🤔 Funny that #agenda
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Lord Porridge
(@IChewPorridge) reported
from
Watton, England
@bt_uk I printed them off your internet page - are they really unique to me, because I didn’t have to login
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Sean Kent 🏳️🌈
(@seanmkent) reported
from
Costessey, England
Poor service from @bt_uk - engineer arrives 1.5 hours after appointment window yesterday and says problem is hub. New hub arrives today and problem not solved. So looks like I have to take another day off for another engineer. Only appointment options are morning or afternoon.
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iDifficult 💨
(@IChewPorridge) reported
from
Watton, England
@bt_uk Broadband service working fine. Eventually times out logging in.
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Tim Harris
(@timjamesharris) reported
from
Horsford, England
@bt_uk I'm sure I'm paying for a "WiFi signal in every room" service but I can't be because I haven't got one!!
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Joshua Issitt
(@joeissitt) reported
from
Attleborough, England
@WestHamUtd, @NorwichCityFC and @MotoGP all on at the same time tomorrow.... Help! @btsport
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Paul Suggitt
(@SuggsPT) reported
from
Hethersett, England
@typerfsh @btsport @bt_uk A hammer is going to fix mine in a minute ... fix it to the floor! 😂
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Michael McCann
(@MM1501) reported
@btbusinesscare I’m sorry but your level of service is appalling, texting a virtual assistant and getting absolutely nowhere
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Michael McCann
(@MM1501) reported
@btbusinesscare Tried both those, none of which help when we have a function booked this evening but no tills
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🌈\o/☘
(@NoLiesSpokeHere) reported
So while everyone is complaining they can't watch Netflix etc... my elderly mum and others in the street are without phones as they don't use mobiles. This is why no-one should depend on the Internet and the fancy technology. Landlines never fail @virginmedia @BTCare
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LB
(@lynz_Bow) reported
@bt_uk @BTCare Wednesday 18th is not good enough to fix the internet. Two entire villages down so I don’t think the problem is out side my house . Get is sorted . Larger *** Barnstone
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Michelle Stevenson
(@chellyscot) reported
@IgnatiusPinto1 @btbusinesscare @BTBusiness Yep, same with our business. Since 22 April. 9 orders pending! 9 orders cancelled! 3 emails & letters telling us we have stopped our service! 4 hours waiting for complaints to call us! Emails ignored. After reading your issues I think the communication ombudsman is next!
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Bramble & Lulu
(@BrambleLulu) reported
@btbusinesscare @bt_uk @BTBusiness We called yesterday to tell you our business is closing on 25th June yet you pulled the plug immediately, leaving us without internet and a working till today. Sheer incompetence on your part, complaint initiated, ombudsman next. Don’t use BT!
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Kian Bennett
(@kianjsbennett) reported
@bt_uk we've had no WiFi for nearly two weeks now! Cancelled last minute sending out an engineer last Wednesday. Then the engineer comes out yesterday, says the issue was diagnosed wrong and we need to wait 24-36 hours for Openreach... LIES! Now they say Saturday @BTCare
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Manya Blanca
(@ManyaBlanca) reported
@BTBusiness @btbusinesscare If I'm not next to the router, no internet access at all. If I'm less than 1M, it's gone. Why are you providing rather ****** mobile data for a business account? I'd wish up a cute for cancer faster than you'd give customer service
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Manya Blanca
(@ManyaBlanca) reported
@BTBusiness @btbusinesscare Now it's gone altogether and no sign of it coming back. So we can cancel this bs of a contract right? Or should we take it to a small claims court?
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Jeremy Wood
(@excitedpixels) reported
@bt_uk @BTCare @EE wow I've never dealt with such awful companies. It's been a total farce. All recorded for shock value how bad the journey has been. Def worthy of a CG bt creator comforts. Am un funny joke. I'm lost for words. :( so so bad. Nightmare.