BT (British Telecom) outages and service status in Kendal, England

Problems in the last 24 hours in Kendal, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kendal, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Kendal, England

Latest outage, problems and issue reports in Kendal and nearby locations:

• 
  Darren Nicholls (@digitaldaz) reported 2 minutes ago from Kendal, England

  @btbusinesscare trying not to moan but got to say I've been really disappointed by BT Business. We're a small 2 person business & we've had to jump through hoops to get a descent service. Bills have always been high, jumped on chat and then been offered a better service...

• 
  Mike Chorley 💙 (@chorley_mike) reported 38 minutes ago from Grange-over-Sands, England

  @bt_uk our internet is not working properly, its off more than its on at the moment. Can you sort it out, we re paying for a service that we re not getting. Thank you.

• 
  Darren Nicholls (@digitaldaz) reported 43 minutes ago from Kendal, England

  @btbusinesscare one complaint sorted. Now onto the next, you've managed to give us a brand new business tel no. when you were meant to be migrating our old one. We've basically moved 5 doors down from. Our old address.

• 
  The Factory Tap (@TheFactoryTap) reported 50 minutes ago from Kendal, England

  Yes looking elsewhere after 20 odd years @VodafoneUK #robingbastards nearly as bad as @bt_uk

• 
  Darren Nicholls (@digitaldaz) reported 57 minutes ago from Kendal, England

  @btbusinesscare Yes that's the one. I had the same issue last month as well. Only difference last month they cleared the balance so at least I knew money wouldn't be coming out of our account.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stu (@stoopo) reported 4 minutes ago

  @bt_uk now got rid of the voicemail but the line crackle is bad. Cables look sound. It’s been like this four days she says.

• 
  read steel ball run (@booker213) reported 4 minutes ago

  @bt_uk The website I mentioned in the first post that doesn't let me view or report anything without a login?

• 
  Faye Carter (@FayeLcarter) reported 7 minutes ago

  @bt_uk @bt_uk you've now sent me a text to say complaint closed with no way of even finding how to reply to the initial complaint YOU raised. I now have a WiFi extender, upgraded fibre broadband with instructions for a Smart Hub 3. Do I have a smart hub 3? Nope.

• 
  joanne turner (@joanneturner76) reported 7 minutes ago

  @bt_uk a lot of bad experiences recently dealing with your teams. Your online moving home system doesn’t work, your team don’t know how to do it either! Very disappointing!

• 
  J (@JLingy69) reported 8 minutes ago

  @bt_uk do you guys bother solving issues or just ignore customers???

• 
  Graeme Davis (@GraemeDavis) reported 10 minutes ago

  @bt_uk Thanks for this @bt_uk - i did manage to speak to a BT *human being* and the problem is outside my home, BUT the process has triggered BT to book a fourth appointment to connect me to fibre. I’ve had three engineers who say it is impossible - Grade 2 listed house in a conservation area; cables would need multiple way leaves, no practical cable access to my house which is permitted by Grade 2, difficulty of routing inflexible cables once inside. I’ve accepted this, fibre cannot be installed to my home. How do I cancel the engineer and not rebook the engineer appointment which has been set up? There appears to be a lock on the system where it can only be rebooked even by BT; cancellation is absolutely impossible. Should I try a letter? Any phone process doesn’t work as operatives are not authorised to cancel but can only rebook.

• 
  Faye Carter (@FayeLcarter) reported 11 minutes ago

  @bt_uk I have been passed around for 2 hours between different teams to get a new hub. I get a different answer every time. I have a message from the first one saying a new hub will be sent he just needs to put me through to the tech team. Please can someone HELP

• 
  Shama Women's Centre (@shamacentre) reported 12 minutes ago

  Weeks with no broadband. Multiple calls. No real help. We are a charity and people depend on reaching us. BTs failure to resolve this issue is not just inconvenient, it is putting vulnerable people at risk. We urgently need BT to take responsibility & fix this. @BTGroup @BTCare

• 
  Susan Trechka (@SueTrechka) reported 12 minutes ago

  @GrahamH36921247 @bt_uk We’re the same here, we don’t have the full fibre broadband though. Our landline is out again, it has the old copper wiring. A technician is scheduled to fix it today. Out for 3 weeks.

• 
  Rocket (@UppaRocket) reported 17 minutes ago

  @bt_uk can't get into my account ever since you updated your system, so my bill is now overdue due to your issues