BT (British Telecom) Outage Report in Gunnislake, Cornwall, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Gunnislake, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Gunnislake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 21: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Gunnislake, Cornwall, England
The most recent BT (British Telecom) outage reports came from the following cities: Liskeard, Plymouth and Launceston.
| City | Problem Type | Report Time |
|---|---|---|
 Liskeard |
Internet | |
| Plymouth |
Internet | |
| Liskeard |
Internet | |
| Liskeard |
Internet | |
| Plymouth |
Internet | |
| Plymouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Gunnislake, England
Latest outage, problems and issue reports in Gunnislake and nearby locations:
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Rachel Crute
(@rachelmlay) reported
from
Saltash, England
@bt_uk Hopefully, but we have had to reapply for the line, cancel the direct debit (to prevent being charged for a new line) all after numerous calls to let you know it was the wrong house !
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Dave Allan
(@Odonata22) reported
from
Torpoint, England
@btsport Furious as tried ringing BT & put on hold for 1/2 hr twice & then they drop my call🤬You can’t text or email them. You can’t use the App to cancel! Had enough of their appalling service. Still charging for a service they can’t provide
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Gwelmor Holiday Home, Widemouth Bay
(@gwelmor) reported
from
Plymouth, England
Credit where credit’s due, I’ve been very impressed with the level of service from @WeAreOpenreach and @bt_uk after our WiFi crashed. Not an easy job locating the source but they’ve stuck at it and solved it - with only a little inconvenience to our current guests. Thank you
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Haydon Beagley
(@haydonbeagley) reported
from
Plymouth, England
@bt_uk / @BTCare odd one I’ve been facing since I took out BT TV is the sound levels from my YouView box are super quite. Change over to my TVs built-in Freeview or my AppleTV and I’ll be needing to turn down the TV. Tried different TVs/SoundBars/Cables.
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mike martin-PAFC
(@mikemartin46) reported
from
Plymouth, England
@alanm8412 @btsport Exactly mate...phone up to cancel it, you never know they may make you an offer on reducing the price, I didn’t get that tho,😂😂
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Lucy k
(@Lucyk1091) reported
from
Plymouth, England
@bt_uk your internet is shit.
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Mike Noble
(@MikeyJNoble) reported
from
Plymouth, England
@BTGroup @OpenreachHelp @WeAreOpenreach @bt_uk - Passed from pillar to post between you and Sky on my Internet issue and still no resolution - just keep being told 1-5 or 3-5 days - Awful service throughout in this day and age. This just needs an engineer in the exchange! No TV
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Sam Driscoll
(@sam_drisc) reported
from
Plymouth, England
So bad that anyone that does not have @btsport cannot watch the highlights of their team. Broadcasting companies destroying supporting your team
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Jamie Nicholson Photography/Hair
(@jpnhairstylist) reported
from
Plympton, England
@JOOPERS2014 @btsportfootball @btsport They just ripped me off for £217 as claimed I did not cancel my contract which I did, so had no choice but to pay up or face a debt collector
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Jamie Nicholson Photography/Hair
(@jpnhairstylist) reported
from
Plympton, England
@JOOPERS2014 @btsportfootball @btsport they said I owed them £109 on 4th of September then I said got a bill for £307, after an argument settled on £217, total thieving gits what they can get away with I never even got any football for that
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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zander
(@zanda_89) reported
@bt_uk Have recently purchased (November 2020) a BT Baby Smart monitor, the parent unit keeps loosing signal with camera even when in close proximity. This keeps occurring and needs resetting 4-5 times per week. Please could you DM me to discuss...regards
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L.
(@leahgreensx) reported
so my 2nd yr uni exams start tomorrow and my internet that was being installed today can’t be bcos @bt_uk have still not fixed the broken fibre ports that they were meant to fix when they were first reported! big thank u 4 that xoxoxox 👍🏼
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sambeau
(@sambeaujones) reported
I take it that @bt_uk aren't alone in behaving like this? You'd think there'd be some reciprocity during a pandemic. Also, what's with this trend to only be able to cancel via phone? You can transfer your account to a new house using the website which is way more complicated
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Danredland
(@danredland) reported
@bt_uk been on hold for 1 hour and 35 mins still nobody picking up. If you cant service your customers you should not run a business. What a joke. Not even answering a direct message
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P
(@Pavsingh15) reported
@bt_uk @OpenreachHelp Hi engineer was supposed to come friday between 1 and 6pm no show. No phone call to explain and got a msg today saying arrival between 8 and 1 and no show again. Shambolic service will be taking my complaint to the highest level. Ridiculous service
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John Carlisle
(@ProJohnCarlisl) reported
@bt_uk Because you have a crap service
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Harry
(@harry__briggs) reported
@bt_uk waiting for over an hour now to speak to someone - is this normal customer service?
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Dafarn Newydd: Store, Takeaway and Fuel Station
(@LlanwddynShop) reported
@btbusinesscare Update, following enough complaints from the village it looks like the issue may be resolved. We have had phones for 24 hours now. Openreach are continuing to investigate.
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sambeau
(@sambeaujones) reported
A phone number would be a good fallback for this if you actually picked the phone up .I tried to call you @bt_uk but never picked up. You continually tried to push me to an autopay system. Then the long, long wait on hold listening to highly distorted hold music
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Jane Gregg
(@janey2316) reported
@bt_uk any chance of someone answering the customer services number in the near future?!?!? 😱 broadband problem but getting nowhere online or landline!!