BT (British Telecom) Outage Report in Dungiven, Northern Ireland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Dungiven, Northern Ireland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Dungiven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Dungiven, Northern Ireland
Latest outage, problems and issue reports in Dungiven and nearby locations:
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David Brownlow
(@dbrownlow62) reported
from
Limavady, Northern Ireland
@bt_uk Having ordered Full Fibre for my new address, one of your engineers will call to install it on Tues. Only problem is you've dispatched the new equipment to my old address TWICE! So if you don't sort this out, your engineer and I will not be very happy!
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Ryan Ball
(@iRyanBall) reported
from
Desertmartin, Northern Ireland
@bt_uk is there issues with broadband in the BT45 Area? I’ve been without broadband for over 4 hours now.
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Philip Benson
(@revphilipbenson) reported
from
Knockcloghrim, Northern Ireland
Nothing more frustrating than waiting all morning for @btbusinesscare to install broadband into the church for the engineer to fail to show up and to not even receive a courtesy call to say they aren’t coming or will be late.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Wsmman
(@wsmruss) reported
@Goonerlover69 @BritishGas @bt_uk Lucky you don't have Virgin, the worst customer service I've ever come across.
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Joanne Starbuck
(@JoanneStarbuck1) reported
@bt_uk my mobile has had no service since yesterday at postcode CF44 9UP. Can you let me know how much longer this is likely to continue?
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Nicky
(@nickylahughes) reported
@bt_uk No, but it requires a new connection. 2 visits by engineers. One by a surveyor (we think) no communication. Several broken appointments made. It’s just not good enough.
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Dave™
(@dmcropley) reported
Hey @bt_uk what's the best number to call to discuss leaving my current ISP and hooking up your Fibre to the premises service?
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Krystal-Bella Shaw
(@krystalbellax) reported
Im appalled with the service (or lack of) I got from @bt_uk today. Several agents can't answer my questions. My Internet is unusable but because everything appears fine their end they don't care. Engineers have proved faults but they still don't care. Release me already
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David .Owen_21
(@DavidOw37568374) reported
@bt_uk I just want a time scale when it will be fixed. As they can’t fix the fibre I’d like to go back on to copper connection but I’m not allowed to. Great I work from home my kids are at home and nothing works!!!
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Jason Ashton
(@JasonAshton84) reported
@bt_uk Expecting. On top of this, I’ve now also been billed for the late return of my old router (which I know will be refunded once you receive it back) but that’s quite insulting given it has taken you almost 3 months to complete an order. Overall the level of service has been 4/
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Michael Smith
(@revdmesmith) reported
@btbusinesscare When I got through, first issue solved easily. However, trying to then get through to report a fault the same as before. I'm afraid at the moment I can't afford over 30mins on the phone! It'll need another time & more patience!
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Paul Clews
(@PaulClews2) reported
@bt_uk Okay, well it’s not working as I have a number of repeat offenders. I have had 3 so far today! @Ofcom
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jon ryan #FBPE
(@Jonpryan57) reported
@bt_uk Please do not dispatch another engineer. As noted, we have had 11 visits in two years. It would be futile to repeat investigations that demonstrably do not lead to a solution . The fault is clearly with BT; not the line, nor the installation.