BT (British Telecom) Outage Report in Dungiven, Northern Ireland

Problems in the last 24 hours in Dungiven, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Dungiven, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (15%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Dungiven, Northern Ireland

Latest outage, problems and issue reports in Dungiven and nearby locations:

• 
  David Brownlow (@dbrownlow62) reported 22 minutes ago from Limavady, Northern Ireland

  @bt_uk Having ordered Full Fibre for my new address, one of your engineers will call to install it on Tues. Only problem is you've dispatched the new equipment to my old address TWICE! So if you don't sort this out, your engineer and I will not be very happy!

• 
  Philip Benson (@revphilipbenson) reported 32 minutes ago from Knockcloghrim, Northern Ireland

  Nothing more frustrating than waiting all morning for @btbusinesscare to install broadband into the church for the engineer to fail to show up and to not even receive a courtesy call to say they aren’t coming or will be late.

• 
  Ryan Ball (@iRyanBall) reported 52 minutes ago from Desertmartin, Northern Ireland

  @bt_uk is there issues with broadband in the BT45 Area? I’ve been without broadband for over 4 hours now.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Emily Newman (@em_newman) reported 7 minutes ago

  The worst service from @bt_uk - been without broadband for over a month after moving house, despite putting the transfer request in 3 weeks prior, and being promised an activation date of 08/03. Trying to WFH full time with only a 5G router and being charged full rates.

• 
  Chris (@chilitechris) reported 7 minutes ago

  Whatever he did seems to have done the trick & wi fi & phone are back working again. I will thank @bt_uk in he morning for their prompt & efficient service.

• 
  Michael Murray (@mikemurray5) reported 13 minutes ago

  @bt_uk any chance of an access code to buy a PS5? I’m a BT customer but haven’t received one in an email 😩

• 
  CastingForTV (@FilmItTV) reported 15 minutes ago

  I beg everybody that sees this not to use @bt_uk broadband. The most useless company I have come across. 3 engineer appointments missed and useless customer service. BBC rogue traders has been cast. Take your money and provide you with no service and get you into debt.

• 
  Rachael⁷ (@auberjeangenie) reported 18 minutes ago

  @bt_uk Hello, my router keeps dropping out and I'm having to troubleshoot and restart. This works for a couple of minutes and drops out again. Not sure why this happening, would you be able to help please?

• 
  Emily Newman (@em_newman) reported 19 minutes ago

  The worst service from @bt_uk - been without broadband for over a month after moving house, despite putting the transfer request in 2 weeks prior, and being promised an activation date of 08/03. Trying to WFH full time with only a 5G router and being charger full rates.

• 
  Dan Garrett (@dan_garrett1) reported 22 minutes ago

  @ofcom I’m done with @bt_uk Now your engineer hasn’t turned up to install today. Waste of a days annual leave for my wife. Not even a phone call to apologise or explain. You don’t answer your phones. Shocking service. #poorcustomerservice

• 
  Bobby Livingston (@SpeakersCollege) reported 22 minutes ago

  @bt_uk Can I ask you to give me the contact details of the customer service director at BT Openreach who have Kelly Communications doing work for them given the mess they have made at my property installing for a neighbour. BL

• 
  Matt Berry (@Matt_Greenwings) reported 23 minutes ago

  @JohnABurton @bt_uk They’ve succeeded in their aim then, to hide behind their system and frustrate customers into giving up without them having to do anything. The standard modern customer service model for large firms sadly.

• 
  Rob Courtney (@RobJWCourtney) reported 25 minutes ago

  I despair at how old people are treated by companies who want to cut their client support costs. @bt_uk asking an 88 year old to set up an online account so sort their account ting mess up goes beyond the acceptable. @age_uk really should get on to this.