BT (British Telecom)

BT (British Telecom) Outage Report in Desertmartin, Northern Ireland

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Desertmartin, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Desertmartin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Desertmartin, Northern Ireland 01/13/2026 13:10

January 13: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Desertmartin, Northern Ireland

Latest outage, problems and issue reports in Desertmartin and nearby locations:

  • iRyanBall Ryan Ball (@iRyanBall) reported from Desertmartin, Northern Ireland

    @bt_uk is there issues with broadband in the BT45 Area? I’ve been without broadband for over 4 hours now.

  • revphilipbenson Philip Benson (@revphilipbenson) reported from Knockcloghrim, Northern Ireland

    Nothing more frustrating than waiting all morning for @btbusinesscare to install broadband into the church for the engineer to fail to show up and to not even receive a courtesy call to say they aren’t coming or will be late.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Ronan_Barton Ronan Barton (@Ronan_Barton) reported

    @bt_uk Not sure the best time to try and sell additional products Is when there has been issues with what should be a simple change of address…. Still no closer to fixing the problem. Anyone used @Hyperoptic are they any good?

  • chriskettle3 Chris Kettle (@chriskettle3) reported

    @bt_uk Seriously, you are my provider no? Or not for much longer! I could put an FOI into openreach to get the same info and wouldn't need to provide any details. No matter, I will call and add this to the already long list of a complaint I have open. 🤬

  • chriskettle3 Chris Kettle (@chriskettle3) reported

    @bt_uk we had an openreach van outside the house yesterday and was told that the telegraph pole over the road will be replaced 'in a couple of weeks'. Can you confirm the exact date and time please? Already have enough line issues without you disruptingfurther. Postcode CW84BS

  • bella_caridade Bella Caridade-Ferreira (@bella_caridade) reported

    @bt_uk I'm not available Monday. Call me asap to resolve this issue. @bt_uk & @WeAreOpenreach have not covered yourselves in glory so I think you need to take a far more customer-centric, proactive approach. You 'pride yourselves in excellent customer service' after all...

  • jockulla **** Urquhart (@jockulla) reported

    @btsport Hey! What's happened to the AFL feed of Saints v Lions? Transmission problems?

  • hollyj_writer Holly James (@hollyj_writer) reported

    Thank you @bt_uk for leaving my 88yr old grandmother with no form of contact in the middle of a life-threatening heatwave, because you switched her plan without written notice. She can't even contact emergency services. Your disregard for the elderly continues to be sickening.

  • RobSpring01 RobRoy💙🥩 (@RobSpring01) reported

    @bt_uk That went well, I spoke to Lewis who tried to put me through to the sales support team and I hung up after waiting 10 minutes, not even "a your call is important message"

  • RobSpring01 RobRoy💙🥩 (@RobSpring01) reported

    @bt_uk Yes the issue is there is no one competent @bt_uk to manage even the simplest of tasks I will outline the problems once you tell me how to make a formal complait

  • cthrnpckrsgl catherine pickersgil 🇪🇺 🏴󠁧󠁢󠁷󠁬󠁳󠁿 💙💛 (@cthrnpckrsgl) reported

    @btbusinesscare fixed within a few days, as were our neighbours (the cause was a severed cable outside). For Plusnet, we pay around £16 a month. For BT Business it's over £50 a month. And yet my connection hasn't been fixed. What is going on? When will someone bother to fix my connection?

  • cthrnpckrsgl catherine pickersgil 🇪🇺 🏴󠁧󠁢󠁷󠁬󠁳󠁿 💙💛 (@cthrnpckrsgl) reported

    @btbusinesscare I have had a fault with my BT Business line since 22 June. Last week the line dropped to around 5Mbps. Supposedly they've been working to fix the problem but it's still just as bad. Our home connection with Plusnet was fixed within a few days and on that we get 30Mbps and it was