BT (British Telecom) outages and service status in Brodick, Scotland

Problems in the last 24 hours in Brodick, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Brodick, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Brodick, Scotland

Latest outage, problems and issue reports in Brodick and nearby locations:

• 
  Kyle🤙🏻 (@KyleMitchell97) reported 15 minutes ago from West Kilbride, Scotland

  @YaBoiSkalleywag Sorry man, I wish I could help but @bt_uk customer service took mine :(

• 
  Paul Chandler (@chandlerfish) reported 19 minutes ago from Lamlash, Scotland

  @btsport Have your app on an iPhone so that we can watch rugby and mirror via AppleTV hdmi adaptor to our TV. When logged on for the rugby we got message this evening saying we can no longer do this after 10 April because of piracy issues unless our subscription allows this. 😞

• 
  Tony Ellis (@Batdad62) reported 41 minutes ago from Sliddery, Scotland

  @frankofarrell @btsport @SkySports @SkySports have been brilliant, no phone call, suspended Sky Sports via their web site and billing reduced immediately... Great service 👍

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  𝔅͛𝔯͛𝔦͛𝔞͛𝔫͛ ͛𝔚͛𝔥͛𝔢͛𝔩͛𝔱͛𝔬͛𝔫͛ (@brianwhelton) reported 6 minutes ago

  @R4CK4TT4CK @bt_uk You do know Plusnet are BT? I was with them until they moved all their business customers over to BT. The Plusnet customers service team (not that I had much cause to contact them) were awesome.

• 
  Lesley Rubenstein-Pessok (@QuoSpera) reported 7 minutes ago

  @Somerset01 @BTGroup @bt_uk These structures should have something on them to determine ownership and wouldn’t it be great if there was some form of contact info to report vandalism or any damage easily, say, a QR code.

• 
  Simon Conway-Smith (@SConwaySmith) reported 9 minutes ago

  If @bt_uk/@WeAreOpenreach want to survive, they need their current customer service systems consigning to the scrap heap. They are simply unfit for purpose. Took OVER 1 HOUR to raise a service request online to repair a vandalized external fibre connection, it should have taken 5 minutes, then the wrong address was assigned to the case and an engineer 85 miles away called to say he'd be there in a few minutes 🥴 Give me strength!

• 
  Stephen Blair (@stevie_blair) reported 11 minutes ago

  @bt_uk Can’t get through to anyone that’s the problem

• 
  6igantuar (@6igantuar) reported 13 minutes ago

  I'm with BT, through them I get EE, so I can use TNT Sports, which I have to use Discovery+ to watch, and now they're saying I need an HBOMax account, but when I go to login they don't recognise my email, so I can't watch any sports that I've paid for. @bt_uk @EE @discoveryplus

• 
  Dwain Driver (@TrainDriver1982) reported 15 minutes ago

  @bt_uk no broadband. Phone just direct to visual service which doesn’t work. Broadband test fails. NEED TO WORK

• 
  David Banner (@DavidB25778) reported 20 minutes ago

  @bt_uk If anyone reads this to research whether or not to use BT for broadband, don't use them. Appalling service from all parts of the business that blames openreach. Terrible service from a terrible company.

• 
  Dwain Driver (@TrainDriver1982) reported 20 minutes ago

  @bt_uk Can’t believe this. Obvious misdiagnosed as both neighbours and ours routers going down. Now I’ve had an email to say my router is being delivered…. to next door.

• 
  Simon (@thfcsimonm) reported 21 minutes ago

  @bt_uk I’ve tried that twice. It takes 20 minutes to get through and then I’m sat on the phone a further half hour while your operatives ‘ look into it ‘ and then promise the problem will be resolved. Each phone call is over an hour !!!

• 
  Ralph Hardwick (@HardwickRalph) reported 32 minutes ago

  @bt_uk @BTCare Seems like getting full fibre and a new deal/contract is a bit too difficult to manage correctly. Turning off access many days before the new service is possible.