BT (British Telecom) outages and service status in Arrochar, Scotland

Problems in the last 24 hours in Arrochar, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Arrochar, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Arrochar, Scotland

Latest outage, problems and issue reports in Arrochar and nearby locations:

• 
  Kevin McLeod (@kojack1977) reported 1 minute ago from Balmaha, Scotland

  Wow honestly every night @btbusinesscare the internet goes down surely it’s about time you get it fixed not a happy customer

• 
  Ftrooper (@ips1978) reported 8 minutes ago from Arrochar, Scotland

  @bt_uk I’ve DM’d you, I’ve spoken to customer services/care and STILL WITHOUT even basic calling abilities on either contracted mobiles. Day 5, and apparently there are no issues. I am in direct line of site for a mast, was stood under the mast earlier and ZERO SERVICE

• 
  Ftrooper (@ips1978) reported 42 minutes ago from Arrochar, Scotland

  @bt_uk @bt_uk I’ve DM’d you, I’ve spoken to customer services/care and STILL WITHOUT even basic calling abilities on either contracted mobiles. Day 5, and apparently there are no issues. I am in direct line of site for a mast, was stood under the mast earlier and ZERO SERVICE

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dan Reardon (@DanReardon76) reported 4 minutes ago

  Dear @bt_uk we moved to an address you don't supply to in Jan. You said cancellation would be automatic but are still chasing me for payment. Your CS team are simply unable to comprehend and my complaint was closed without investigation. Come on eh?

• 
  Mark Howell (@MarkTheSnap) reported 5 minutes ago

  So, this new digital voice from @bt_uk If the internet is down you can't use your landline. Guess what, the internet is down so we don't have a phone. We can't get a mobile signal in our area, that's why we have a landline. This is progress apparently.

• 
  Graeme Davis (@GraemeDavis) reported 6 minutes ago

  @bt_uk Thanks for this @bt_uk - i did manage to speak to a BT *human being* and the problem is outside my home, BUT the process has triggered BT to book a fourth appointment to connect me to fibre. I’ve had three engineers who say it is impossible - Grade 2 listed house in a conservation area; cables would need multiple way leaves, no practical cable access to my house which is permitted by Grade 2, difficulty of routing inflexible cables once inside. I’ve accepted this, fibre cannot be installed to my home. How do I cancel the engineer and not rebook the engineer appointment which has been set up? There appears to be a lock on the system where it can only be rebooked even by BT; cancellation is absolutely impossible. Should I try a letter? Any phone process doesn’t work as operatives are not authorised to cancel but can only rebook.

• 
  Asif Rana (@HounslowParking) reported 7 minutes ago

  @bt_uk I'd like to know why your business broadband so called service, can only compound its utter uselessness with skyscraper level brain numbing stupidity? I thought @vmbusiness was utterly indescribably ****, until you came along. You literally make them look like geniuses.

• 
  🤓 Julie 🤓 (@JulieNobbs) reported 11 minutes ago

  @bt_uk Help! We’ve had a lightening strike n our router has gone off n will not switch back on. We’ve rang the help line 3 times n it keeps finishing the call without giving us the option to speak to someone even though their check assumes there’s nothing wrong. Advice please!

• 
  Dave Tyrrell (@Dajamaky) reported 19 minutes ago

  @bt_uk are absolute *****. After 10 yrs of patchy WiFi we’ve made the move to another provider. 1 week before switch off they have turned off our WiFi . Thanks for nothing, mediocre pricks. I won’t hold my breath for a refund as I have long experience of your “customer service”

• 
  Ian Robson (@GFX2001) reported 21 minutes ago

  @bt_uk I have spent hours on the BT Website and BT Community Support systems trying to find an answer to a simple Digital Voice question? Can you connect two analogue Phones to the Green Socket on the back of the BT Hub using a two into one Phone Socket adapter?

• 
  LadyBlues The question is always Cui Bono? (@Ladyblues666) reported 22 minutes ago

  @TweetForTheMany @bt_uk @EE I switched away from Virgin because of connectivity issues. Hope yours is better.

• 
  Andrhu (@ALivMusico) reported 22 minutes ago

  @bt_uk MyBT is a mess. I’m stuck in a loop. When I log in it says I have to update the username to an email address. When I do so it says it’s already in use (it’s the one I use to log in?) end up in a never ending loop. Can’t pay the bill. What’s going on?

• 
  Alessandro Riolo (@aledeniz) reported 23 minutes ago

  @bt_uk @ee How clueless you all are, asking me to confirm a security code received via email while I am trying to log in to your Wi-Fi hotspots? Has anyone ever tested that process on an iPhone? 🧐 What happens when the user leaves the login process to check the email? 🤨