BT (British Telecom)

BT (British Telecom) Outage Report in Alnwick, Northumberland, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Alnwick, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alnwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Alnwick, Northumberland, England 01/14/2025 22:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Community Discussion

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BT (British Telecom) Issues Reports Near Alnwick, England

Latest outage, problems and issue reports in Alnwick and nearby locations:

  • singinghinnies Alison Ellerbrook (@singinghinnies) reported from Longhorsley, England

    @bt_uk It's more the point we were given no notice. We have teachers and doctors working from home here who have been left in the lurch. Very poor service.

  • MatthewConnolly Matthew Connolly (@MatthewConnolly) reported from Amble, England

    @bt_uk 21:28 WiFi down AGAIN

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • crockliffe claire rockliffe (@crockliffe) reported

    @bt_uk Do you deliberately try to make life difficult for a a home move - twice you have messed it up - and I moved a month ago. I still have no service and now you have just sent me an email saying you are sending the equipment.... to my OLD address. How is that helpful exactly?

  • DrChemistryEmz Emma (@DrChemistryEmz) reported

    Absolutely awful service from @BTCare Full Fibre install today, poor Openreach engineer has just called me to tell me they’re not doing internal work and you should have told me. This has been known over a week, and you’ve not told any customers even though you should have.

  • Antiantifaists Tightheadtyke (@Antiantifaists) reported

    @bt_uk @LBC Your customer service is dire, complainant procedure unfit for purpose, and service is nonexistent. USE SOMEONE ELSE! Don’t use BT!

  • Antiantifaists Tightheadtyke (@Antiantifaists) reported

    @bt_uk Well you’re becoming greener by not providing services due to incompetent customer services

  • 12Clarkey_ kels c (@12Clarkey_) reported

    @bt_uk I'm now being told 25th instead of this week. I cannot be doing with all of these delays. 16th of October was our original date. My original complaint hasn't had a response and I have a case handler. That's how ridiculous the situation has become.

  • GemLou686 Gem (@GemLou686) reported

    @bt_uk I did that ages ago and nothing has been done. The school down the road where my daughter attends are really struggling due to the broadband also! It needs sorting even if just for them.

  • beckiewood69 Beckie Wood (@beckiewood69) reported from Heybridge, England

    @bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is

  • Desirodave Dave 🏳️‍🌈 (@Desirodave) reported

    @bt_uk No - iv removed the service Will try again in a month or so

  • DrChemistryEmz Emma (@DrChemistryEmz) reported

    @bt_uk Contract has started or not even when the service hasn’t been fully connected. Nobody minds the delay, I definitely don’t, but the poor engineers having to tell me 25 minutes before my appointment isn’t fair on them.

  • markjsmccall Dr Mark McCall (@markjsmccall) reported

    Great @bt_uk drops my internet. Tells me it going to take 20days to fix and won’t even sort out a temporary use of a dongle without £10 a month more. Extortion and bad customer service.