BT (British Telecom) outages and service status in Okehampton, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Okehampton, including 0 direct reports.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Okehampton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Okehampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 25: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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BT (British Telecom) Issues Reports Near Okehampton, England
Latest outage, problems and issue reports in Okehampton and nearby locations:
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barb lloyd (@barbncake) reported from Sticklepath, England@bt_uk Hi BT!! I don't have a bt account but do have a cable from the pole to my property. An engineer was supposed to come to my property on Monday 9th May to re fix and repair. Any advice, have tried customer services, no joy?
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dale chadwick (@daleboii7) reported from Okehampton, EnglandPeter Walton your a ******* disgrace. Be honest for once. So full of shit. @btsport get rid of this ******* clown. No one that has ever played football thinks that’s a penalty. Impossible to play with your arms strapped to your side
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Nick Hamlyn (@NickHamlyn76) reported from Okehampton, England@btbusinesscare why do you have ‘care’ in your twitter handle when you don’t give a toss about your customers. Broken promise after broken promise, very poor customer service!!
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Nick Hamlyn (@NickHamlyn76) reported from Exbourne, EnglandDay 5 without a landline, @btbusinesscare’s service faltering quicker than @LFC’s bid to retain the title.
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barb lloyd (@barbncake) reported from Sticklepath, England@bt_uk It's a BT issue according to Western Power ...
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Lara (@LaraKT_M) reported from Okehampton, England@bt_uk - Engineer arranged for an ongoing issue, this will be the 3rd visit. No sign of the engineer and no update #poorcustomerservice
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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SeanMynyddLlangynidr 🏴 🇮🇪 🇵🇸 (@SeanLlangynidr) reported@bt_uk are a waste of human breath, and are Olympic standard liars. It's now the Communications Ombudsman, your service is an utter shambles.
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DebP (@dyson123) reported@GrahamH36921247 @John210750 @bt_uk I was switched to EE from BT(no choice given) &they've been fine.However,new prices look awful and as at end of contract considering a switch. A locally based firm is doing fullfibre for very good price but problem is think it would involve digging up garden. Nightmare isn't it?
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Faye Carter (@FayeLcarter) reported@bt_uk @bt_uk you've now sent me a text to say complaint closed with no way of even finding how to reply to the initial complaint YOU raised. I now have a WiFi extender, upgraded fibre broadband with instructions for a Smart Hub 3. Do I have a smart hub 3? Nope.
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Graeme Davis (@GraemeDavis) reported@bt_uk Thanks for responding. The situation is crazy. I just want to cancel and not rebook an engineer visit. It should be simple. But instead spend an age on the phone and escalate? It’s disproportionate for a simple task.
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Broden 🇬🇧♿✝️ (@Gavtaraysin) reported@bt_uk I can't get in my account because of your pass code system is sending out multiple pass codes which neither work, and now it says to wait or cancel. Cancelling does nothing to fix the problem. How long do I have to wait until the pass code system resets?
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Amy Lou (@Lashes_N_Ink) reported@bt_uk why do your representatives feel it is ok to hang up on elderly customers? I’ve been helping my nan with internet, told 2 different stories, didn’t show up on installation date, then told can’t do it because of careline, £95 offer revoked. Disgusting behaviour!
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Jac Dee 🇺🇦 (@Jacsplace3) reportedFinally, a customer service employee from @bt_uk is taking ownership of my complaint. Apologies offered by her. I have requested a timeline of everything to identify human error in ceasing the account. Agreed a plan to reinstate broadband & get a refund from @EE @BBCWatchdog
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RaeRubyRae (@RaeRubyRaeK) reported@bt_uk Now I can’t log into the website either without giving you my mobile number? What about someone who doesn’t have a mobile number? You’re actively discriminating against people who might not be fully digital. @Ofcom stop allowing BT to pull this crap!
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Paul stagg (@Staggly) reported@bt_uk @NRManc they’ve messed up everyone’s account - it be worried they are taking money from old customers so check your bank - they aren’t acknowledging the issue
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Graeme Davis (@GraemeDavis) reportedi’m trying and failing to report a broadband problem to @bt_uk - online is an endless loop to linecheck (fault found), chat message won’t open, phone sends to txt not a person, txt is a very long wait on a charged-for line. How does anyone ever contact BT?