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BT (British Telecom)

BT (British Telecom) outages and service status in Okehampton, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Okehampton, including 0 direct reports.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Okehampton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Okehampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 25: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Community Discussion

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BT (British Telecom) Issues Reports Near Okehampton, England

Latest outage, problems and issue reports in Okehampton and nearby locations:

  • barbncake
    barb lloyd (@barbncake) reported from Sticklepath, England

    @bt_uk Hi BT!! I don't have a bt account but do have a cable from the pole to my property. An engineer was supposed to come to my property on Monday 9th May to re fix and repair. Any advice, have tried customer services, no joy?

  • daleboii7
    dale chadwick (@daleboii7) reported from Okehampton, England

    Peter Walton your a ******* disgrace. Be honest for once. So full of shit. @btsport get rid of this ******* clown. No one that has ever played football thinks that’s a penalty. Impossible to play with your arms strapped to your side

  • NickHamlyn76
    Nick Hamlyn (@NickHamlyn76) reported from Okehampton, England

    @btbusinesscare why do you have ‘care’ in your twitter handle when you don’t give a toss about your customers. Broken promise after broken promise, very poor customer service!!

  • NickHamlyn76
    Nick Hamlyn (@NickHamlyn76) reported from Exbourne, England

    Day 5 without a landline, @btbusinesscare’s service faltering quicker than @LFC’s bid to retain the title.

  • barbncake
    barb lloyd (@barbncake) reported from Sticklepath, England

    @bt_uk It's a BT issue according to Western Power ...

  • LaraKT_M
    Lara (@LaraKT_M) reported from Okehampton, England

    @bt_uk - Engineer arranged for an ongoing issue, this will be the 3rd visit. No sign of the engineer and no update #poorcustomerservice

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SeanLlangynidr
    SeanMynyddLlangynidr 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇮🇪 🇵🇸 (@SeanLlangynidr) reported

    @bt_uk are a waste of human breath, and are Olympic standard liars. It's now the Communications Ombudsman, your service is an utter shambles.

  • dyson123
    DebP (@dyson123) reported

    @GrahamH36921247 @John210750 @bt_uk I was switched to EE from BT(no choice given) &they've been fine.However,new prices look awful and as at end of contract considering a switch. A locally based firm is doing fullfibre for very good price but problem is think it would involve digging up garden. Nightmare isn't it?

  • FayeLcarter
    Faye Carter (@FayeLcarter) reported

    @bt_uk @bt_uk you've now sent me a text to say complaint closed with no way of even finding how to reply to the initial complaint YOU raised. I now have a WiFi extender, upgraded fibre broadband with instructions for a Smart Hub 3. Do I have a smart hub 3? Nope.

  • GraemeDavis
    Graeme Davis (@GraemeDavis) reported

    @bt_uk Thanks for responding. The situation is crazy. I just want to cancel and not rebook an engineer visit. It should be simple. But instead spend an age on the phone and escalate? It’s disproportionate for a simple task.

  • Gavtaraysin
    Broden 🇬🇧♿✝️ (@Gavtaraysin) reported

    @bt_uk I can't get in my account because of your pass code system is sending out multiple pass codes which neither work, and now it says to wait or cancel. Cancelling does nothing to fix the problem. How long do I have to wait until the pass code system resets?

  • Lashes_N_Ink
    Amy Lou (@Lashes_N_Ink) reported

    @bt_uk why do your representatives feel it is ok to hang up on elderly customers? I’ve been helping my nan with internet, told 2 different stories, didn’t show up on installation date, then told can’t do it because of careline, £95 offer revoked. Disgusting behaviour!

  • Jacsplace3
    Jac Dee 🇺🇦 (@Jacsplace3) reported

    Finally, a customer service employee from @bt_uk is taking ownership of my complaint. Apologies offered by her. I have requested a timeline of everything to identify human error in ceasing the account. Agreed a plan to reinstate broadband & get a refund from @EE @BBCWatchdog

  • RaeRubyRaeK
    RaeRubyRae (@RaeRubyRaeK) reported

    @bt_uk Now I can’t log into the website either without giving you my mobile number? What about someone who doesn’t have a mobile number? You’re actively discriminating against people who might not be fully digital. @Ofcom stop allowing BT to pull this crap!

  • Staggly
    Paul stagg (@Staggly) reported

    @bt_uk @NRManc they’ve messed up everyone’s account - it be worried they are taking money from old customers so check your bank - they aren’t acknowledging the issue

  • GraemeDavis
    Graeme Davis (@GraemeDavis) reported

    i’m trying and failing to report a broadband problem to @bt_uk - online is an endless loop to linecheck (fault found), chat message won’t open, phone sends to txt not a person, txt is a very long wait on a charged-for line. How does anyone ever contact BT?