EE outages and service status in York, England

Problems in the last 24 hours in York, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in York, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near York, England

The most recent EE outage reports came from the following cities: York, and Easingwold.

City	Problem Type	Report Time
York	Internet	5 days ago
York	Internet	12 days ago
York	Phone	29 days ago
Easingwold	Phone	1 month ago

Community Discussion

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EE Issues Reports Near York, England

Latest outage, problems and issue reports in York and nearby locations:

• 
  Matt (@PokeMatt438) reported 51 seconds ago from York, England

  Don’t you worry though @EE. I’m writing a lengthy letter to Ombudsman about how I’ve had this kind of service for almost a year now.

• 
  Rory Garforth (@rory_garforth) reported 4 minutes ago from Askham Richard, England

  @EE just got my latest bill with price increase. £68 per month for an iPhone 13. Can’t wait for my contract to be over so I can leave. Loyal customer for years!

• 
  ၂ഠ∩𝖺Է𐌷𝖺∩ 𝐻 📱🏴󠁧󠁢󠁥󠁮󠁧󠁿 🚂⚽️ (@jonospurs) reported 6 minutes ago from York, England

  @EE Hello, I upgraded my Apple Watch from a series 4 to a 6 and it’s still shows the 4 on my account / app. It’s nots a major issue just an annoyance.

• 
  Daytona, Jackie Daytona (@KrystalChampers) reported 14 minutes ago from York, England

  @EE Every single week it goes off without fail. Sometimes it’s for an hour or so, others it’s days. Paying good money for a service that doesn’t work properly. Disgusting.

• 
  Sarah Mills (@MillsySarah) reported 15 minutes ago from Appleton Roebuck, England

  @EE I have tried everything .... if I’m still in the 14 days cooling off period I’ll cancel and go with another supplier because clearly you cannot deliver the speed I need at busy times.

• 
  Steve Saunders (@yorkiesteve) reported 17 minutes ago from Dunnington, England

  @EE why is the signal so bad in Dunnington, York. I keep getting cut off on calls. We were told you had improved the signal.

• 
  Peter George (@Kroy73) reported 18 minutes ago from York, England

  @EE Hi, got a text earlier 'from you' saying you'd updated some of my network settings & I need to restart my phone. All straight forward but I'm just making sure this is legit before I do it, there was no further info to explain what had changed.

• 
  Guy Rushworth (@dreadedwhisky) reported 23 minutes ago from York, England

  @EE There’s a distinct possibility that I’ll be switching services in the imminent future. The help from @virginmedia has been laughable. However, having spent £10 to top up the EE SIM card and then finding out I can’t contact your customer support because it costs 25p extra is rich.

• 
  Joe Stead (@Joe_Stead) reported 26 minutes ago from York, England

  @EE Yeah, at a fiver a day! That sucks you don't offer max plans unless I buy a phone off of you

• 
  Daytona, Jackie Daytona (@KrystalChampers) reported 27 minutes ago from York, England

  @EE can you tell me why my broadband goes off at the same time every Sunday, Monday & Tuesday without fail? Getting absolutely sick of it now! 🙄🙄🙄🙄

• 
  Dancing Hermit (@DancingHermit) reported 28 minutes ago from Dunnington, England

  @EE When are the signal issues that have made my phone unusable locally going to be fixed? It’s been well over a year now and you won’t give me a refund until it’s fixed and you close my complaint without ever contacting me?

• 
  BusDriverDamo (@damokinsella82) reported 29 minutes ago from Askham Richard, England

  Hi @EE im a pay monthly customer & been thinking about switching to you from Sky BB, mainly because im an ee mobile customer. Only thing is you don’t have full fibre available. @WeAreOpenreach states it’s not in rollout plans currently. We have cityfibre full fibre available!!

• 
  Daytona, Jackie Daytona (@KrystalChampers) reported 29 minutes ago from York, England

  @EE broadband is absolutely awful. It goes off every week without fail. Sometimes it’s for 10 mins, sometimes it’s for days, and the customer service is shocking. Cancelling it & going back to the old provider.

• 
  Daytona, Jackie Daytona (@KrystalChampers) reported 32 minutes ago from York, England

  Please can you DM & tell me if there’s a fault in my area @EE because my broadband has been down for the past 10 hours? Thanks.

• 
  Matt (@PokeMatt438) reported 35 minutes ago from York, England

  FINALLY FREE OF THE TYRANICAL REIGN OF @EE. WORST. INTERNET. PROVIDER. EVER.

• 
  Pankaj Tolani (@tolani_pankaj) reported 43 minutes ago from York, England

  @EE unable to upgrade on the app or website. Not sure what seems to be the issue. Please advise.

• 
  Andrew Smith (@andrewjsmith1) reported 46 minutes ago from York, England

  @DPD_UK @EE phone due to be delivered, received a message saying unable to be delivered as no-one home. No card, no-one triggered my CCTV, no-one pressed video doorbell, photo on Dpd website not my house. Not happy, want to cancel under cooling off rules. Contact me please

• 
  Nick Hatfield (@nickhat75) reported 52 minutes ago from Cliffe, England

  @EE @O2 @ThreeUK you all claim on advertisements your No1 for network which one of you is lying ???

• 
  Daryl James Lewis (@DarylJamesLew91) reported 53 minutes ago from Easingwold, England

  @NoServiceHereUK phone signal is 3 bars 4G mine and my partners phone constantly keep losing phone calls or the person at the other side of the phone can’t hear what we are saying and only get half a sentence @EE say they are aware of the problems out here and there are a few!

• 
  Matt (@PokeMatt438) reported 59 minutes ago from York, England

  Big thumbs up to @EE for acknowledging a fault on their side and charging me full price before they’re willing to fix it. 👍🏻

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vicki Heselton (@VHeselton) reported 4 minutes ago

  @EE Thankyou but every time I try 150 it gets disconnected or states I’m not a customer which I am.

• 
  Dave Boucher (@tallwales) reported 5 minutes ago

  @EE That didn't help at all Yesterday I lost broadband for over 30 minutes and couldn't access your site to see what was going on because your mobile signal is terrible in my village

• 
  Tom Stringwell (@stringwell) reported 6 minutes ago

  @EE @Zander_Lavall @EE he asked you a damn question which deserves an actual answer. Not ASAP. You're a communications company, communicate properly.

• 
  ANIA GABB (@aniagabb) reported 9 minutes ago

  @EE @EE could you please help me with contacting someone regarding a refund?

• 
  ʍ ʍ ӄɦǟռ (@MMKUK1) reported 10 minutes ago

  @Ofcom Dear ofcom, Kindly do the same with @EE. They failed to provide a proper service at both my home and office addresses. They even acknowledged the fault and issued credit because of it, yet later admitted the issue cannot be fixed due to local black spots. Despite this, they still refused to cancel my contract without penalty. That is deeply unfair and unacceptable.

• 
  clearaswater (@samebothsides) reported 16 minutes ago

  @EE Ee customer service is very poor we have trouble with our Internet for months tried to contact ee today record message or test rubbish service still taking our money

• 
  mi manca Sanremo 🎶 (@missingSanremo) reported 16 minutes ago

  . @O2 I keep using your bad network due to priority and it's been weeks that it won't let me even access it. I called your customer service repeatedly and they have no idea what's going on. I'll give it 2 more days and then my husband, parents and I will switch to @EE

• 
  Our James Bellingham 🙏🇺🇦🕊️✌️ (@1LoveOneClub) reported 18 minutes ago

  @BlondiieMama @England @EE I never understood the fuss about him, never saw him play domestically, but he has grown from the cub that I did see into the Lion that everyone hopes for, Is there a better player that has come from Brum?

• 
  Shane Hayward-Giles (@SHaywardGiles) reported 24 minutes ago

  Renewed my broadband today with @bt_uk / @EE / @BTGroup As per the perennially poor service, a service costing me £26 a month was added to my contract without my knowledge. Complained when I found out - and the problem was put back on me to solve!!!

• 
  Colin Gale AFC LD (@colingale) reported 25 minutes ago

  I see posts on here slating @EE I have been a broadband customer since 2017 and earlier this year I took out a phone contract and got a great deal as I now have both with them. I have been very happy with their service.