EE outages and service status in York, England

Problems in the last 24 hours in York, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in York, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near York, England

Latest outage, problems and issue reports in York and nearby locations:

• 
  Toffeeste83 (@toffeeste83) reported 2 minutes ago from Ulleskelf, England

  @EE why is it I get an upgrade rate from you for S20 5G network unlimited data at £84. Been with you a long time, was with Tmobile then transferred to EE. Yet as a new customer I can get the same deal same phone for £50 a month?

• 
  samburger (@sam_l43) reported 2 minutes ago from York, England

  @EE Hi, my iPhone on an EE plan is currently not able to make or receive any phone calls, and my data is not working when in public. I can send SMS texts but that’s literally it

• 
  Dancing Hermit (@DancingHermit) reported 5 minutes ago from Dunnington, England

  @EE When are the signal issues that have made my phone unusable locally going to be fixed? It’s been well over a year now and you won’t give me a refund until it’s fixed and you close my complaint without ever contacting me?

• 
  Daytona, Jackie Daytona (@KrystalChampers) reported 7 minutes ago from York, England

  Please can you DM & tell me if there’s a fault in my area @EE because my broadband has been down for the past 10 hours? Thanks.

• 
  Nick Hatfield (@nickhat75) reported 10 minutes ago from Cliffe, England

  @EE @O2 @ThreeUK you all claim on advertisements your No1 for network which one of you is lying ???

• 
  Daytona, Jackie Daytona (@KrystalChampers) reported 11 minutes ago from York, England

  @EE broadband is absolutely awful. It goes off every week without fail. Sometimes it’s for 10 mins, sometimes it’s for days, and the customer service is shocking. Cancelling it & going back to the old provider.

• 
  Daytona, Jackie Daytona (@KrystalChampers) reported 11 minutes ago from York, England

  @EE can you tell me why my broadband goes off at the same time every Sunday, Monday & Tuesday without fail? Getting absolutely sick of it now! 🙄🙄🙄🙄

• 
  Steve Saunders (@yorkiesteve) reported 12 minutes ago from Dunnington, England

  @EE why is the signal so bad in Dunnington, York. I keep getting cut off on calls. We were told you had improved the signal.

• 
  Peter George (@Kroy73) reported 20 minutes ago from York, England

  @EE Hi, got a text earlier 'from you' saying you'd updated some of my network settings & I need to restart my phone. All straight forward but I'm just making sure this is legit before I do it, there was no further info to explain what had changed.

• 
  Sarah Mills (@MillsySarah) reported 21 minutes ago from Appleton Roebuck, England

  @EE I have tried everything .... if I’m still in the 14 days cooling off period I’ll cancel and go with another supplier because clearly you cannot deliver the speed I need at busy times.

• 
  BusDriverDamo (@damokinsella82) reported 22 minutes ago from Askham Richard, England

  Hi @EE im a pay monthly customer & been thinking about switching to you from Sky BB, mainly because im an ee mobile customer. Only thing is you don’t have full fibre available. @WeAreOpenreach states it’s not in rollout plans currently. We have cityfibre full fibre available!!

• 
  Rory Garforth (@rory_garforth) reported 31 minutes ago from Askham Richard, England

  @EE just got my latest bill with price increase. £68 per month for an iPhone 13. Can’t wait for my contract to be over so I can leave. Loyal customer for years!

• 
  Matt (@PokeMatt438) reported 33 minutes ago from York, England

  Don’t you worry though @EE. I’m writing a lengthy letter to Ombudsman about how I’ve had this kind of service for almost a year now.

• 
  Matt (@PokeMatt438) reported 37 minutes ago from York, England

  Big thumbs up to @EE for acknowledging a fault on their side and charging me full price before they’re willing to fix it. 👍🏻

• 
  Byron Littlefair ⚽️ (@bazzmanthegreat) reported 41 minutes ago from Askham Richard, England

  @EE what’s the issue with the signal and data roaming in Knaresborough (North Yorkshire) being down all day?

• 
  Matt (@PokeMatt438) reported 43 minutes ago from York, England

  FINALLY FREE OF THE TYRANICAL REIGN OF @EE. WORST. INTERNET. PROVIDER. EVER.

• 
  Daytona, Jackie Daytona (@KrystalChampers) reported 46 minutes ago from York, England

  @EE Every single week it goes off without fail. Sometimes it’s for an hour or so, others it’s days. Paying good money for a service that doesn’t work properly. Disgusting.

• 
  Pankaj Tolani (@tolani_pankaj) reported 49 minutes ago from York, England

  @EE unable to upgrade on the app or website. Not sure what seems to be the issue. Please advise.

• 
  Andrew Smith (@andrewjsmith1) reported 50 minutes ago from York, England

  @DPD_UK @EE phone due to be delivered, received a message saying unable to be delivered as no-one home. No card, no-one triggered my CCTV, no-one pressed video doorbell, photo on Dpd website not my house. Not happy, want to cancel under cooling off rules. Contact me please

• 
  Guy Rushworth (@dreadedwhisky) reported 56 minutes ago from York, England

  @EE There’s a distinct possibility that I’ll be switching services in the imminent future. The help from @virginmedia has been laughable. However, having spent £10 to top up the EE SIM card and then finding out I can’t contact your customer support because it costs 25p extra is rich.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Opeyemi Daniel (@DinaGlyphs) reported 6 minutes ago

  @EE That worked. However the contact person had not update on the problem or the expected timeline expected to have that fixed. Apparently, @WeAreOpenreach is yet to fix whatever problem there is in my neighbourhood and EE doesn’t seem to have any alternative solution for those affected. We’re stuck in a limbo.

• 
  Steve (@coastersteve) reported 8 minutes ago

  @EE I'm at the point of ditching my contract with EE which I've held since you started and before that Orange. Scaring customers is a terrible way to gain customers. They're coming back at 7, the cctv is on and I'll record them lying to my face to get a sale.

• 
  Nicky B (@nickybarrot84) reported 9 minutes ago

  @ad_moran4 @EE @O2 If this is genuine DO NOT make the switch. Regardless of cost, EE are the mut’s nuts. I moved from o2 because of how simply shocking they are. EE are the best network for a reason. You pay for what you get and on o2, you’ll get nothing !!!

• 
  Graeme Gardner 💙 (@GraemeGardner) reported 17 minutes ago

  So it looks like after 20 years @EE and I will part ways and I’ll go full fibre with someone else. Not willing to offer me the same deal as a new customer, nor match a competitors offer — some bullshit about their systems not letting them.

• 
  𝗗𝗔𝗥𝗧𝗛 𝗩𝗔𝗗𝗘𝗥 𝗡o1™🌐 (-o-) (@Darth_VaderNo1) reported 17 minutes ago

  @loisgriff_ @EE Part of B.T ... crap

• 
  Jamie Bacon (@Jaybacon31) reported 20 minutes ago

  @EE why are you so hard to get hold off? Always seems to be an issue logging in or with your systems. Supposed to have a router delivered today but can’t see what’s happening with it, been stuck in all day and I’m going greyer by the minute! Any chance if an update

• 
  Shaun Adams (@shaundadams) reported 20 minutes ago

  @EE This doesn’t help. There is no guidance advice just a vague claim. I cannot trust the information provided. I was offered a call from EE, I provided my details and have heard nothing. Given the size of your organisation this all reflects very poorly.

• 
  JaxRalph1992 (@JaxRalph1992) reported 21 minutes ago

  @ThreeUK I renewed my contract for a one year last year with you guys. Turn off a couple of months maybe realise I cannot wait to leave in September. And jump to @EE . I’ve been with 3uk since 2012 since you joined Vodafone, my signal and 5G have been terrible

• 
  Tony C (@tonyc0506) reported 22 minutes ago

  @Yung_Wolfff @BenGungyal @EE Wtf. Incorrect pet. Wtf. EE was not created last year. Get your facts straight. Wtf.

• 
  kelly sleigh (@sleigh81) reported 23 minutes ago

  @EE @AfroVII We having same problem , they keep ringing saying there’s nothing wrong with it. Not willing to pay for something I’m not getting