EE outages and service status in York, England

Problems in the last 24 hours in York, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in York, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near York, England

Latest outage, problems and issue reports in York and nearby locations:

• 
  Sarah Mills (@MillsySarah) reported 5 minutes ago from Appleton Roebuck, England

  @EE I have tried everything .... if I’m still in the 14 days cooling off period I’ll cancel and go with another supplier because clearly you cannot deliver the speed I need at busy times.

• 
  Daryl James Lewis (@DarylJamesLew91) reported 6 minutes ago from Easingwold, England

  @NoServiceHereUK phone signal is 3 bars 4G mine and my partners phone constantly keep losing phone calls or the person at the other side of the phone can’t hear what we are saying and only get half a sentence @EE say they are aware of the problems out here and there are a few!

• 
  Daytona, Jackie Daytona (@KrystalChampers) reported 7 minutes ago from York, England

  @EE Every single week it goes off without fail. Sometimes it’s for an hour or so, others it’s days. Paying good money for a service that doesn’t work properly. Disgusting.

• 
  Daytona, Jackie Daytona (@KrystalChampers) reported 9 minutes ago from York, England

  Please can you DM & tell me if there’s a fault in my area @EE because my broadband has been down for the past 10 hours? Thanks.

• 
  Matt (@PokeMatt438) reported 13 minutes ago from York, England

  Big thumbs up to @EE for acknowledging a fault on their side and charging me full price before they’re willing to fix it. 👍🏻

• 
  samburger (@sam_l43) reported 13 minutes ago from York, England

  @EE Hi, my iPhone on an EE plan is currently not able to make or receive any phone calls, and my data is not working when in public. I can send SMS texts but that’s literally it

• 
  Steve Saunders (@yorkiesteve) reported 17 minutes ago from Dunnington, England

  @EE why is the signal so bad in Dunnington, York. I keep getting cut off on calls. We were told you had improved the signal.

• 
  Matt (@PokeMatt438) reported 22 minutes ago from York, England

  Don’t you worry though @EE. I’m writing a lengthy letter to Ombudsman about how I’ve had this kind of service for almost a year now.

• 
  Peter George (@Kroy73) reported 23 minutes ago from York, England

  @EE Hi, got a text earlier 'from you' saying you'd updated some of my network settings & I need to restart my phone. All straight forward but I'm just making sure this is legit before I do it, there was no further info to explain what had changed.

• 
  Pankaj Tolani (@tolani_pankaj) reported 25 minutes ago from York, England

  @EE having network issues since 3 days. Please could you resolve 🙏🙏

• 
  Byron Littlefair ⚽️ (@bazzmanthegreat) reported 25 minutes ago from Askham Richard, England

  @EE what’s the issue with the signal and data roaming in Knaresborough (North Yorkshire) being down all day?

• 
  Joe Stead (@Joe_Stead) reported 32 minutes ago from York, England

  @EE Yeah, at a fiver a day! That sucks you don't offer max plans unless I buy a phone off of you

• 
  BusDriverDamo (@damokinsella82) reported 36 minutes ago from Askham Richard, England

  Hi @EE im a pay monthly customer & been thinking about switching to you from Sky BB, mainly because im an ee mobile customer. Only thing is you don’t have full fibre available. @WeAreOpenreach states it’s not in rollout plans currently. We have cityfibre full fibre available!!

• 
  ၂ഠ∩𝖺Է𐌷𝖺∩ 𝐻 📱🏴󠁧󠁢󠁥󠁮󠁧󠁿 🚂⚽️ (@jonospurs) reported 37 minutes ago from York, England

  @EE Hello, I upgraded my Apple Watch from a series 4 to a 6 and it’s still shows the 4 on my account / app. It’s nots a major issue just an annoyance.

• 
  Toffeeste83 (@toffeeste83) reported 44 minutes ago from Ulleskelf, England

  @EE why is it I get an upgrade rate from you for S20 5G network unlimited data at £84. Been with you a long time, was with Tmobile then transferred to EE. Yet as a new customer I can get the same deal same phone for £50 a month?

• 
  Andrew Smith (@andrewjsmith1) reported 44 minutes ago from York, England

  @DPD_UK @EE phone due to be delivered, received a message saying unable to be delivered as no-one home. No card, no-one triggered my CCTV, no-one pressed video doorbell, photo on Dpd website not my house. Not happy, want to cancel under cooling off rules. Contact me please

• 
  Josey - back up North 💙💛🏆 PhD (@jemccudden) reported 46 minutes ago from Huby, England

  @lufcstats @lawrielee @EE I'm on EE and had no problems at all. Weird.

• 
  Daytona, Jackie Daytona (@KrystalChampers) reported 46 minutes ago from York, England

  @EE broadband is absolutely awful. It goes off every week without fail. Sometimes it’s for 10 mins, sometimes it’s for days, and the customer service is shocking. Cancelling it & going back to the old provider.

• 
  Daytona, Jackie Daytona (@KrystalChampers) reported 47 minutes ago from York, England

  @EE can you tell me why my broadband goes off at the same time every Sunday, Monday & Tuesday without fail? Getting absolutely sick of it now! 🙄🙄🙄🙄

• 
  Dave Cunningham (@flyerinhiding) reported 51 minutes ago from York, England

  @Hckylas172 @EE Its been awful ain’t it 😢x

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mark allen (@mark_allen02) reported 2 minutes ago

  @ee our broadband doesn't work, trying to get you to help, get routed to diagnostic bot then told this may incur a charge. Surely this isn't right?

• 
  Northumberland Wanderer (@GreenVapinGiant) reported 4 minutes ago

  @ad_moran4 @EE @O2 I had similar issue recently, I decided to get a sim free phone from ee and a separate sim only deal, it worked out about 15 quid cheaper than what they quoted. So if you buy iPhone 17 sim free, it's about 32 a month over 24 months, then buy a sim deal. It will probs be cheaper

• 
  Holly Gaze (@HollyGaze) reported 8 minutes ago

  @EE Shocking customer service. Have had my time wasted with misinformation and now I have to pay extra for my broadband because of this. I have been with EE for years. No customer loyalty. I do not recommend.

• 
  Alan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇬🇧⚡ (@AlanHeycock) reported 11 minutes ago

  @SomeUKTeslaGuy @EE Keep the device, i did. Purchase a 1pmobile sim (EE) problem solved and so much cheaper. I use it as a mobile router when i am selling at markets. £10 a month.

• 
  Opeyemi Daniel (@DinaGlyphs) reported 11 minutes ago

  @EE In the few instances where the texts arrive, it only leads to the service status check, which provides no detailed feedback other than a consistently changing deadline for the broadband problem fix. It’ll only make sense to have someone reach out with an alternative means to access the Internet. (P.S.: There’s no public EE Wi-Fi available here.)

• 
  ᴰᵃʷˢ ♕ (@DAWS_ON_) reported 14 minutes ago

  @ally_watp @EE A dog **** company now, I can't wait for my contract to run out

• 
  Brodzhausen🕷️💚 (@LoveBites_Brodz) reported 16 minutes ago

  I’ve only been a @EE broadband customer for a few more and we’ve had a few issues with our income through our fault of our own. I can’t even begin to put into words how unbelievably helpful and accommodating and they have been. Absolute top-notch customer service 👌

• 
  Surinder (@SurinderRehal) reported 16 minutes ago

  @EE This is becoming a joke, and as I’ve said previously, I haven’t got the energy to go up and down three floors to sort your rubbish out

• 
  🤷🏻‍♂️ (@wickedwizard777) reported 18 minutes ago

  @EE down again. Can’t go 20 minutes without being ****** over by the broadband. My *** are they the best provider. It’s 2026, how can your broadband be THIS terrible? Been happening for months. Ridiculous.

• 
  Geraint 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Tasaio_Khan) reported 19 minutes ago

  @EE You guys might have an issue with service in Wrexham, UK. And, somewhat amusingly, your report-a-problem page has a problem. May I report your report-a-problem problem so that I can report my actual problem problem? 🫡