EE outages and service status in York, England

Problems in the last 24 hours in York, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in York, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near York, England

Latest outage, problems and issue reports in York and nearby locations:

• 
  Peter George (@Kroy73) reported 2 minutes ago from York, England

  @EE Hi, got a text earlier 'from you' saying you'd updated some of my network settings & I need to restart my phone. All straight forward but I'm just making sure this is legit before I do it, there was no further info to explain what had changed.

• 
  Pankaj Tolani (@tolani_pankaj) reported 3 minutes ago from York, England

  @EE having network issues since 3 days. Please could you resolve 🙏🙏

• 
  Steve Saunders (@yorkiesteve) reported 4 minutes ago from Dunnington, England

  @EE why is the signal so bad in Dunnington, York. I keep getting cut off on calls. We were told you had improved the signal.

• 
  Daytona, Jackie Daytona (@KrystalChampers) reported 12 minutes ago from York, England

  @EE Every single week it goes off without fail. Sometimes it’s for an hour or so, others it’s days. Paying good money for a service that doesn’t work properly. Disgusting.

• 
  BusDriverDamo (@damokinsella82) reported 12 minutes ago from Askham Richard, England

  Hi @EE im a pay monthly customer & been thinking about switching to you from Sky BB, mainly because im an ee mobile customer. Only thing is you don’t have full fibre available. @WeAreOpenreach states it’s not in rollout plans currently. We have cityfibre full fibre available!!

• 
  Guy Rushworth (@dreadedwhisky) reported 13 minutes ago from York, England

  @EE There’s a distinct possibility that I’ll be switching services in the imminent future. The help from @virginmedia has been laughable. However, having spent £10 to top up the EE SIM card and then finding out I can’t contact your customer support because it costs 25p extra is rich.

• 
  Matt (@PokeMatt438) reported 14 minutes ago from York, England

  Don’t you worry though @EE. I’m writing a lengthy letter to Ombudsman about how I’ve had this kind of service for almost a year now.

• 
  Andrew Smith (@andrewjsmith1) reported 16 minutes ago from York, England

  @DPD_UK @EE phone due to be delivered, received a message saying unable to be delivered as no-one home. No card, no-one triggered my CCTV, no-one pressed video doorbell, photo on Dpd website not my house. Not happy, want to cancel under cooling off rules. Contact me please

• 
  Daytona, Jackie Daytona (@KrystalChampers) reported 16 minutes ago from York, England

  Please can you DM & tell me if there’s a fault in my area @EE because my broadband has been down for the past 10 hours? Thanks.

• 
  samburger (@sam_l43) reported 17 minutes ago from York, England

  @EE Hi, my iPhone on an EE plan is currently not able to make or receive any phone calls, and my data is not working when in public. I can send SMS texts but that’s literally it

• 
  Dave Cunningham (@flyerinhiding) reported 21 minutes ago from York, England

  @Hckylas172 @EE Its been awful ain’t it 😢x

• 
  Byron Littlefair ⚽️ (@bazzmanthegreat) reported 29 minutes ago from Askham Richard, England

  @EE what’s the issue with the signal and data roaming in Knaresborough (North Yorkshire) being down all day?

• 
  Joe Stead (@Joe_Stead) reported 36 minutes ago from York, England

  @EE Yeah, at a fiver a day! That sucks you don't offer max plans unless I buy a phone off of you

• 
  ၂ഠ∩𝖺Է𐌷𝖺∩ 𝐻 📱🏴󠁧󠁢󠁥󠁮󠁧󠁿 🚂⚽️ (@jonospurs) reported 38 minutes ago from York, England

  @EE Hello, I upgraded my Apple Watch from a series 4 to a 6 and it’s still shows the 4 on my account / app. It’s nots a major issue just an annoyance.

• 
  Matt (@PokeMatt438) reported 42 minutes ago from York, England

  Big thumbs up to @EE for acknowledging a fault on their side and charging me full price before they’re willing to fix it. 👍🏻

• 
  Daytona, Jackie Daytona (@KrystalChampers) reported 44 minutes ago from York, England

  @EE can you tell me why my broadband goes off at the same time every Sunday, Monday & Tuesday without fail? Getting absolutely sick of it now! 🙄🙄🙄🙄

• 
  Pankaj Tolani (@tolani_pankaj) reported 47 minutes ago from York, England

  @EE unable to upgrade on the app or website. Not sure what seems to be the issue. Please advise.

• 
  Daryl James Lewis (@DarylJamesLew91) reported 48 minutes ago from Easingwold, England

  @NoServiceHereUK phone signal is 3 bars 4G mine and my partners phone constantly keep losing phone calls or the person at the other side of the phone can’t hear what we are saying and only get half a sentence @EE say they are aware of the problems out here and there are a few!

• 
  Daytona, Jackie Daytona (@KrystalChampers) reported 54 minutes ago from York, England

  @EE broadband is absolutely awful. It goes off every week without fail. Sometimes it’s for 10 mins, sometimes it’s for days, and the customer service is shocking. Cancelling it & going back to the old provider.

• 
  Josey - back up North 💙💛🏆 PhD (@jemccudden) reported 55 minutes ago from Huby, England

  @lufcstats @lawrielee @EE I'm on EE and had no problems at all. Weird.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mick Holds the Line (@Mickandhismusic) reported 2 minutes ago

  @EE I have just wasted THREE HOURS in calls to EETV over trying to get my bill down to less than £100 per month. This is OUTRAGEOUS DISRESPECT for your customers. Where is your reward for LOYAL CUSTOMERS? Nowhere . And I am tied to a two year context so I can’t go anywhere else!

• 
  Mr C. (@jimmyharvey69) reported 4 minutes ago

  @ee what on earth is happening with your mobile network coverage. I travel the country 5 days a week and there are more and more black spot areas where I cant get an internet connection while driving up and down the nations motorways. What have you guys changed?

• 
  Josh 👾 (@_NFFCJosh) reported 4 minutes ago

  @aftertheflood_ @EE their apps been down all day i’m not sure if they are aware as no info on their social media pages? @EE

• 
  Football Bet Club (@FtblBetClub) reported 5 minutes ago

  @England @EE No one, yet again poor, if use aint scoring more than 1 goal against New Zealand you got a big problem, Haiti battered them 4-0 the other day, embarrassing

• 
  Jane (@Milly1Molly) reported 6 minutes ago

  @robbopalmer @EE I've been with EE for years, never had a problem.

• 
  MD. European. 🇬🇧🇪🇺 (@surfdoctor) reported 7 minutes ago

  @robbopalmer @EE They miss sold me their latest package and then tried to add on extra charges for the parts of the package that they had already promised were included. I cancelled within 14 days but they then charged me for early termination and equipment I never had. Absolute racketeering.

• 
  Nasrul (@nasrulg7) reported 8 minutes ago

  @England @EE If England were 1-0 down in a World Cup final with 10 minutes left, which teammate would make you feel calmest and why? #LionsDen

• 
  LP (@LP15393) reported 8 minutes ago

  @LisaWalkernffc @EE Not the only one. App is down apparently. Same thing happening for me

• 
  North Wales Business Energy 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@NWalesEnergy) reported 9 minutes ago

  @EE how do we resolve this issue ?

• 
  Neil 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@GeordieNeilo) reported 10 minutes ago

  @England @EE Shouldn’t of been a player of the match they were ALL awful!!