EE outages and service status in York, England

Problems in the last 24 hours in York, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in York, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near York, England

Latest outage, problems and issue reports in York and nearby locations:

• 
  Dancing Hermit (@DancingHermit) reported 8 seconds ago from Dunnington, England

  @EE When are the signal issues that have made my phone unusable locally going to be fixed? It’s been well over a year now and you won’t give me a refund until it’s fixed and you close my complaint without ever contacting me?

• 
  Matt (@PokeMatt438) reported 5 minutes ago from York, England

  Big thumbs up to @EE for acknowledging a fault on their side and charging me full price before they’re willing to fix it. 👍🏻

• 
  Josey - back up North 💙💛🏆 PhD (@jemccudden) reported 5 minutes ago from Huby, England

  @lufcstats @lawrielee @EE I'm on EE and had no problems at all. Weird.

• 
  ၂ഠ∩𝖺Է𐌷𝖺∩ 𝐻 📱🏴󠁧󠁢󠁥󠁮󠁧󠁿 🚂⚽️ (@jonospurs) reported 5 minutes ago from York, England

  @EE Hello, I upgraded my Apple Watch from a series 4 to a 6 and it’s still shows the 4 on my account / app. It’s nots a major issue just an annoyance.

• 
  Dave Cunningham (@flyerinhiding) reported 6 minutes ago from York, England

  @Hckylas172 @EE Its been awful ain’t it 😢x

• 
  Daytona, Jackie Daytona (@KrystalChampers) reported 13 minutes ago from York, England

  @EE can you tell me why my broadband goes off at the same time every Sunday, Monday & Tuesday without fail? Getting absolutely sick of it now! 🙄🙄🙄🙄

• 
  Rory Garforth (@rory_garforth) reported 15 minutes ago from Askham Richard, England

  @EE just got my latest bill with price increase. £68 per month for an iPhone 13. Can’t wait for my contract to be over so I can leave. Loyal customer for years!

• 
  Byron Littlefair ⚽️ (@bazzmanthegreat) reported 17 minutes ago from Askham Richard, England

  @EE what’s the issue with the signal and data roaming in Knaresborough (North Yorkshire) being down all day?

• 
  Andrew Smith (@andrewjsmith1) reported 19 minutes ago from York, England

  @DPD_UK @EE phone due to be delivered, received a message saying unable to be delivered as no-one home. No card, no-one triggered my CCTV, no-one pressed video doorbell, photo on Dpd website not my house. Not happy, want to cancel under cooling off rules. Contact me please

• 
  Pankaj Tolani (@tolani_pankaj) reported 21 minutes ago from York, England

  @EE having network issues since 3 days. Please could you resolve 🙏🙏

• 
  Daytona, Jackie Daytona (@KrystalChampers) reported 31 minutes ago from York, England

  Please can you DM & tell me if there’s a fault in my area @EE because my broadband has been down for the past 10 hours? Thanks.

• 
  Daytona, Jackie Daytona (@KrystalChampers) reported 39 minutes ago from York, England

  @EE broadband is absolutely awful. It goes off every week without fail. Sometimes it’s for 10 mins, sometimes it’s for days, and the customer service is shocking. Cancelling it & going back to the old provider.

• 
  Daytona, Jackie Daytona (@KrystalChampers) reported 40 minutes ago from York, England

  And the @EE broadband is down again for the 5th time this week. Had nothing but trouble with @EE ever since we joined them. As soon as the contract is up we’re switching to a better provider. Why is your service so terrible? At Christmas too, this isn’t what we need right now! 😡

• 
  Toffeeste83 (@toffeeste83) reported 42 minutes ago from Ulleskelf, England

  @EE why is it I get an upgrade rate from you for S20 5G network unlimited data at £84. Been with you a long time, was with Tmobile then transferred to EE. Yet as a new customer I can get the same deal same phone for £50 a month?

• 
  Nick Hatfield (@nickhat75) reported 45 minutes ago from Cliffe, England

  @EE @O2 @ThreeUK you all claim on advertisements your No1 for network which one of you is lying ???

• 
  Matt (@PokeMatt438) reported 46 minutes ago from York, England

  FINALLY FREE OF THE TYRANICAL REIGN OF @EE. WORST. INTERNET. PROVIDER. EVER.

• 
  Matt (@PokeMatt438) reported 47 minutes ago from York, England

  Don’t you worry though @EE. I’m writing a lengthy letter to Ombudsman about how I’ve had this kind of service for almost a year now.

• 
  Daytona, Jackie Daytona (@KrystalChampers) reported 48 minutes ago from York, England

  @EE Every single week it goes off without fail. Sometimes it’s for an hour or so, others it’s days. Paying good money for a service that doesn’t work properly. Disgusting.

• 
  BusDriverDamo (@damokinsella82) reported 50 minutes ago from Askham Richard, England

  Hi @EE im a pay monthly customer & been thinking about switching to you from Sky BB, mainly because im an ee mobile customer. Only thing is you don’t have full fibre available. @WeAreOpenreach states it’s not in rollout plans currently. We have cityfibre full fibre available!!

• 
  Daytona, Jackie Daytona (@KrystalChampers) reported 60 minutes ago from York, England

  @EE are the worst broadband providers ever. Every wk our internet goes off. It was off Saturday to Monday & now it’s just gone off again. WTF?!!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  caitlyn1972 (@AlwaysAnAngel72) reported 27 seconds ago

  @EE waiting for my new phone which should have been here yesterday but was a problem with your end. It was sent yesterday but I don't have an order number to track it fully. How do I get this please? I got the text from DPD but it's just stuck at Morley Depot.

• 
  W. Clifton (@wclifton968) reported 1 minute ago

  @AlanHeycock @SomeUKTeslaGuy @EE 1p Mobile is ran by Utility Warehouse, a Mutli-Level Marketing company, which is great if you want to support a business less trustworthy than BT/EE.

• 
  ✵°✵｡✰ ℙ𝕒𝕞 ✰｡✵°✵ (@Pam_ela24) reported 7 minutes ago

  @EE how is it not possible to apply my NHS discount because it wasnt done at point of upgrade? Been told my option would be to return the phone and cancel upgrade before upgrading again which is more hassle than you just adding the discount which has been on the account before

• 
  Jim C (@Showmethetears) reported 8 minutes ago

  @EE Sadly the cottage I'm staying in has we WiFi on sim dongle so it doesn't work. Luckily I can connect in the pub to check messages but I'm not ringing customer service from a pub when surely you can just check your system and drop me a DM

• 
  Stuart (@Stuart61838784) reported 15 minutes ago

  @EE shocking phone network say the same crap to keep people, when contract finished won’t be staying

• 
  bernard mac liam (@bernapgwilym) reported 16 minutes ago

  If you're thinking of changing to @EE for digital broadband and home phone dont bother. Been a nightmare. Problem is knock on effects such as EV charger and smart devices. BT engineer and EE clueless. Have had to pay £122 to sort it. Simple with right advice. @WeAreOpenreach

• 
  Xander Wright (@XanderWright3) reported 21 minutes ago

  @EE Therein lies the problem. EE have left me with no way to call anybody.

• 
  lippyduck (@lippyduck) reported 24 minutes ago

  @EE | already did that. They changed it. It immediately changed back. It has happened several times before. There should be an option in the app to manage it myself. I'm an idiot for talking to a bot. But I'd be an idiot to talk to you too because the same thing always happens.

• 
  andrew (@adrewmg) reported 28 minutes ago

  @EE It’s been over 24 hours and texts are not working.

• 
  Wolf flybynature (@Wolfflybynature) reported 32 minutes ago

  Some of you Gen Z behave why too robotic you ask them a question they answer like @EE customer service advisors 🤡