EE outages and service status in York, England

Problems in the last 24 hours in York, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in York, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near York, England

The most recent EE outage reports came from the following cities: York.

City	Problem Type	Report Time
York	Phone	4 days ago
York	Phone	4 days ago
York	Total Blackout	6 days ago
York	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near York, England

Latest outage, problems and issue reports in York and nearby locations:

• 
  Dancing Hermit (@DancingHermit) reported 1 minute ago from Dunnington, England

  @EE When are the signal issues that have made my phone unusable locally going to be fixed? It’s been well over a year now and you won’t give me a refund until it’s fixed and you close my complaint without ever contacting me?

• 
  Daytona, Jackie Daytona (@KrystalChampers) reported 3 minutes ago from York, England

  @EE Every single week it goes off without fail. Sometimes it’s for an hour or so, others it’s days. Paying good money for a service that doesn’t work properly. Disgusting.

• 
  Daryl James Lewis (@DarylJamesLew91) reported 3 minutes ago from Easingwold, England

  @NoServiceHereUK phone signal is 3 bars 4G mine and my partners phone constantly keep losing phone calls or the person at the other side of the phone can’t hear what we are saying and only get half a sentence @EE say they are aware of the problems out here and there are a few!

• 
  Sarah Mills (@MillsySarah) reported 6 minutes ago from Appleton Roebuck, England

  @EE I have tried everything .... if I’m still in the 14 days cooling off period I’ll cancel and go with another supplier because clearly you cannot deliver the speed I need at busy times.

• 
  Daytona, Jackie Daytona (@KrystalChampers) reported 11 minutes ago from York, England

  And the @EE broadband is down again for the 5th time this week. Had nothing but trouble with @EE ever since we joined them. As soon as the contract is up we’re switching to a better provider. Why is your service so terrible? At Christmas too, this isn’t what we need right now! 😡

• 
  Joe Stead (@Joe_Stead) reported 11 minutes ago from York, England

  @EE Yeah, at a fiver a day! That sucks you don't offer max plans unless I buy a phone off of you

• 
  Matt (@PokeMatt438) reported 19 minutes ago from York, England

  Big thumbs up to @EE for acknowledging a fault on their side and charging me full price before they’re willing to fix it. 👍🏻

• 
  Steve Saunders (@yorkiesteve) reported 24 minutes ago from Dunnington, England

  @EE why is the signal so bad in Dunnington, York. I keep getting cut off on calls. We were told you had improved the signal.

• 
  Pankaj Tolani (@tolani_pankaj) reported 25 minutes ago from York, England

  @EE unable to upgrade on the app or website. Not sure what seems to be the issue. Please advise.

• 
  Daytona, Jackie Daytona (@KrystalChampers) reported 40 minutes ago from York, England

  @EE can you tell me why my broadband goes off at the same time every Sunday, Monday & Tuesday without fail? Getting absolutely sick of it now! 🙄🙄🙄🙄

• 
  ၂ഠ∩𝖺Է𐌷𝖺∩ 𝐻 📱🏴󠁧󠁢󠁥󠁮󠁧󠁿 🚂⚽️ (@jonospurs) reported 42 minutes ago from York, England

  @EE Hello, I upgraded my Apple Watch from a series 4 to a 6 and it’s still shows the 4 on my account / app. It’s nots a major issue just an annoyance.

• 
  Toffeeste83 (@toffeeste83) reported 44 minutes ago from Ulleskelf, England

  @EE why is it I get an upgrade rate from you for S20 5G network unlimited data at £84. Been with you a long time, was with Tmobile then transferred to EE. Yet as a new customer I can get the same deal same phone for £50 a month?

• 
  Daytona, Jackie Daytona (@KrystalChampers) reported 50 minutes ago from York, England

  @EE are the worst broadband providers ever. Every wk our internet goes off. It was off Saturday to Monday & now it’s just gone off again. WTF?!!!

• 
  Guy Rushworth (@dreadedwhisky) reported 50 minutes ago from York, England

  @EE There’s a distinct possibility that I’ll be switching services in the imminent future. The help from @virginmedia has been laughable. However, having spent £10 to top up the EE SIM card and then finding out I can’t contact your customer support because it costs 25p extra is rich.

• 
  Josey - back up North 💙💛🏆 PhD (@jemccudden) reported 53 minutes ago from Huby, England

  @lufcstats @lawrielee @EE I'm on EE and had no problems at all. Weird.

• 
  Nick Hatfield (@nickhat75) reported 53 minutes ago from Cliffe, England

  @EE @O2 @ThreeUK you all claim on advertisements your No1 for network which one of you is lying ???

• 
  Rory Garforth (@rory_garforth) reported 54 minutes ago from Askham Richard, England

  @EE just got my latest bill with price increase. £68 per month for an iPhone 13. Can’t wait for my contract to be over so I can leave. Loyal customer for years!

• 
  Matt (@PokeMatt438) reported 55 minutes ago from York, England

  Don’t you worry though @EE. I’m writing a lengthy letter to Ombudsman about how I’ve had this kind of service for almost a year now.

• 
  Peter George (@Kroy73) reported 57 minutes ago from York, England

  @EE Hi, got a text earlier 'from you' saying you'd updated some of my network settings & I need to restart my phone. All straight forward but I'm just making sure this is legit before I do it, there was no further info to explain what had changed.

• 
  samburger (@sam_l43) reported 59 minutes ago from York, England

  @EE Hi, my iPhone on an EE plan is currently not able to make or receive any phone calls, and my data is not working when in public. I can send SMS texts but that’s literally it

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Martin Elliker (@MartinElliker) reported 7 minutes ago

  @EE Thought you might like an update- the engineer attended and ran his tests - I was told the test indicated I was getting 350 mb download speed - I said that’s not what I’m signed up to I’m signed up to minimum1.3GB - so not even close - The engineer said I have to contact EE they can sort it from their end - I just felt like laughing at him - so I contacted EE and tests were run I even managed to run a speed test myself - and guess what we got an increased speed of 930 mb/s still way short of what I’m supposed to get - and it was agreed that the fault still existed - fast forward to 17:40 this evening and so get a text saying everything should now be ok - great I thought so I turned off the router and restarted it as I was told to do in the text - and wait for it - what a pile of 💩 it’s not fixed in fact I’m now only getting 850 mb/s - so the fault hast been corrected and I’m once again having to pay for a premium service which is worse than the BT service so was advised to change away from - Once again lie after lie after lie - I want this sorting - I want someone more senior to contact me and explain this whole thing through - and tell me the truth - why am I paying for something I’m not getting !!!!

• 
  souness's moustache 55 (@souness_tash) reported 8 minutes ago

  @EE are actually getting worse 🙄🙄 will be calling up to cancel 3x phone with them after a long time. Prices/offers now are ridiculous compared to other providers. Would be nice if half the staff actually done there job in first place instead of having to constantly contact them

• 
  Andy Brown (@762Andy) reported 10 minutes ago

  I’ve just spent the morning doing one of my worst jobs. Install a new router that came with an upgrade from @EE still got some kit that’s not yet connected.

• 
  eekman (@ebuz445) reported 15 minutes ago

  @EE you people should be embarrassed for the service you offer. I have had connection issues in my house 3 years now and you have failed to fix it. I have now been told to buy a shelf to elevate the modem which i did and its now even worse. What exactly am I paying for?

• 
  Naomi Langford-Wood (@NaomiLWood) reported 17 minutes ago

  @EE @Starlink It’s dreadful and the amount of my time it’s wasted is appalling. The cavalier attitude of your customer disservice people is cringe-worthy and nothing like the ‘best customer service for 30 years’ your pantomime voice answering system claims. You need to put it right as they’re your boxes (2 nd set as the others were recycled on EE instructions in July.

• 
  G E E T U P 💪🏼 (@dalli_72) reported 20 minutes ago

  @EE please help guys I have only a E sim device and my eSIM has deleted 😭😭😭😭 can’t access my phone or emails unless have WiFi and don’t have it in my work place where I am

• 
  Elena J (@Posi61) reported 20 minutes ago

  @EE It doesn’t! Why is it so difficult for me to speak to a human being? If I DM you my phone number, could somebody call me? If not, then I’ll just cancel. I’ve had enough if this is how you treat a customer of over 20 years then it’s not worth me staying with you.

• 
  (P)Jack (@JackBwin04) reported 20 minutes ago

  @EE @AmbroseBarnaby While EE is here, my data doesnt work

• 
  Louise cooksley (@louise_cooksley) reported 24 minutes ago

  @EE I contacted you in June regarding my parents tv broadband mobile and land line, ringing 150 was perfect and we received excellent service over the phone, sadly that’s where it ends My mum is now without mobile data, and they have no internet or land line absolutely shocking

• 
  Kev (@KevlarBrock) reported 24 minutes ago

  @MarkDavisonUK @EE @Plusnet ONT (always green, never a red LOS light) even during outages hub shows aqua. Earlier had DNS issues before connection dropped. Gathering data for exec office call Wednesday. Interesting re: router…