EE outages and service status in York, England

Problems in the last 24 hours in York, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in York, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near York, England

The most recent EE outage reports came from the following cities: York.

City	Problem Type	Report Time
York	Internet	1 month ago
York	Internet	1 month ago

Community Discussion

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EE Issues Reports Near York, England

Latest outage, problems and issue reports in York and nearby locations:

• 
  Andrew Smith (@andrewjsmith1) reported 2 minutes ago from York, England

  @DPD_UK @EE phone due to be delivered, received a message saying unable to be delivered as no-one home. No card, no-one triggered my CCTV, no-one pressed video doorbell, photo on Dpd website not my house. Not happy, want to cancel under cooling off rules. Contact me please

• 
  Matt (@PokeMatt438) reported 8 minutes ago from York, England

  Big thumbs up to @EE for acknowledging a fault on their side and charging me full price before they’re willing to fix it. 👍🏻

• 
  Daytona, Jackie Daytona (@KrystalChampers) reported 19 minutes ago from York, England

  And the @EE broadband is down again for the 5th time this week. Had nothing but trouble with @EE ever since we joined them. As soon as the contract is up we’re switching to a better provider. Why is your service so terrible? At Christmas too, this isn’t what we need right now! 😡

• 
  Matt (@PokeMatt438) reported 22 minutes ago from York, England

  FINALLY FREE OF THE TYRANICAL REIGN OF @EE. WORST. INTERNET. PROVIDER. EVER.

• 
  Daytona, Jackie Daytona (@KrystalChampers) reported 24 minutes ago from York, England

  @EE can you tell me why my broadband goes off at the same time every Sunday, Monday & Tuesday without fail? Getting absolutely sick of it now! 🙄🙄🙄🙄

• 
  Matt (@PokeMatt438) reported 25 minutes ago from York, England

  Don’t you worry though @EE. I’m writing a lengthy letter to Ombudsman about how I’ve had this kind of service for almost a year now.

• 
  Daytona, Jackie Daytona (@KrystalChampers) reported 31 minutes ago from York, England

  @EE are the worst broadband providers ever. Every wk our internet goes off. It was off Saturday to Monday & now it’s just gone off again. WTF?!!!

• 
  Nick Hatfield (@nickhat75) reported 33 minutes ago from Cliffe, England

  @EE @O2 @ThreeUK you all claim on advertisements your No1 for network which one of you is lying ???

• 
  Sarah Mills (@MillsySarah) reported 33 minutes ago from Appleton Roebuck, England

  @EE I have tried everything .... if I’m still in the 14 days cooling off period I’ll cancel and go with another supplier because clearly you cannot deliver the speed I need at busy times.

• 
  Byron Littlefair ⚽️ (@bazzmanthegreat) reported 34 minutes ago from Askham Richard, England

  @EE what’s the issue with the signal and data roaming in Knaresborough (North Yorkshire) being down all day?

• 
  Dancing Hermit (@DancingHermit) reported 36 minutes ago from Dunnington, England

  @EE When are the signal issues that have made my phone unusable locally going to be fixed? It’s been well over a year now and you won’t give me a refund until it’s fixed and you close my complaint without ever contacting me?

• 
  ၂ഠ∩𝖺Է𐌷𝖺∩ 𝐻 📱🏴󠁧󠁢󠁥󠁮󠁧󠁿 🚂⚽️ (@jonospurs) reported 36 minutes ago from York, England

  @EE Hello, I upgraded my Apple Watch from a series 4 to a 6 and it’s still shows the 4 on my account / app. It’s nots a major issue just an annoyance.

• 
  Pankaj Tolani (@tolani_pankaj) reported 39 minutes ago from York, England

  @EE unable to upgrade on the app or website. Not sure what seems to be the issue. Please advise.

• 
  Guy Rushworth (@dreadedwhisky) reported 41 minutes ago from York, England

  @EE There’s a distinct possibility that I’ll be switching services in the imminent future. The help from @virginmedia has been laughable. However, having spent £10 to top up the EE SIM card and then finding out I can’t contact your customer support because it costs 25p extra is rich.

• 
  Toffeeste83 (@toffeeste83) reported 46 minutes ago from Ulleskelf, England

  @EE why is it I get an upgrade rate from you for S20 5G network unlimited data at £84. Been with you a long time, was with Tmobile then transferred to EE. Yet as a new customer I can get the same deal same phone for £50 a month?

• 
  Peter George (@Kroy73) reported 48 minutes ago from York, England

  @EE Hi, got a text earlier 'from you' saying you'd updated some of my network settings & I need to restart my phone. All straight forward but I'm just making sure this is legit before I do it, there was no further info to explain what had changed.

• 
  Pankaj Tolani (@tolani_pankaj) reported 51 minutes ago from York, England

  @EE having network issues since 3 days. Please could you resolve 🙏🙏

• 
  Dave Cunningham (@flyerinhiding) reported 56 minutes ago from York, England

  @Hckylas172 @EE Its been awful ain’t it 😢x

• 
  BusDriverDamo (@damokinsella82) reported 56 minutes ago from Askham Richard, England

  Hi @EE im a pay monthly customer & been thinking about switching to you from Sky BB, mainly because im an ee mobile customer. Only thing is you don’t have full fibre available. @WeAreOpenreach states it’s not in rollout plans currently. We have cityfibre full fibre available!!

• 
  Josey - back up North 💙💛🏆 PhD (@jemccudden) reported 58 minutes ago from Huby, England

  @lufcstats @lawrielee @EE I'm on EE and had no problems at all. Weird.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alan Royston (@pagechord) reported 7 minutes ago

  Not only is your customer service appalling, @EE has the audacity to inform me I can only view my bill via your App. Why? I receive my bill by email which I can cope with. EE would cause havoc in an empty house! I am aged 76 and feeling totally marginalised.

• 
  LK (@AMothersSon) reported 8 minutes ago

  @EE My roaming was all set up from my previous trip a few months ago. I've never had to take any additional steps prior to this. If I turn my phone on and off or manually search, it connects for just a minute. Already said I don't have access to another phone.

• 
  Sanjay Pancholi (@CuriouslySanjay) reported 17 minutes ago

  @OPPOMobileUK how do I get my hands on the the new find x9 ultra? I don’t understand why your online shows out of stock. Though it seems the phone is only available through @currys. My current carrier @EE doesn’t even stock the, nor do I think they plan too! Please help & advise

• 
  Martin Winstanley (@soupisready) reported 27 minutes ago

  @EE @edfen19 The number ends in 150. there’s the clue! it’s an endless loop and @EE know it! its embarrassing. you want to talk to some about an issue (like them not calling you back) then you can’t ask them to do that, you must raise a formal ‘complaint’ DONT WANT TO COMPLAIN JUST TALK! 🤦

• 
  Martin Elliker (@MartinElliker) reported 27 minutes ago

  @EE so now two weeks since my BT broadband was changed to the faster 1.6 mb option and since the 22nd of July - 2whole weeks ago all I have had is apology after apology as to why when transferring from BT to EE things still haven’t been set up correctly- now I have to wait another 5 working days - so another week for a service was promised would be up and running after midnight on 23rd July - absolutely appalling service from a provider who apparently has been voted the vast for the last 25 year what a pile of 💩

• 
  Chris Dee (@chrisdee2016) reported 28 minutes ago

  @EE @WeAreOpenreach The order was placed ages ago the equipment fitted but connection to post outside couldn't be made as there is an issue with it we were informed along with our nextdoor neighbour we could ask if they could use the electricity pole to run the cable

• 
  Clare Hepworth OBE (@Hepworthclare) reported 29 minutes ago

  @EE It is impossible - all I'm getting is a menu which has no relevance to my issue. And your local outlet is still not answering the phone. This is shocking customer service.

• 
  Mark Royle-Evatt (@MEvatt) reported 30 minutes ago

  @Hepworthclare @EE Does any major company have good customer service? They all seem to be absolutely useless and not care about their customers. All the websites now have an AI bot that absolutely pointless but needs dealing with before speaking to a human. It’s just so frustrating and stressful.

• 
  Abdullah lodhi (@alodh15) reported 34 minutes ago

  @EE @EE @WeAreOpenreach Still without any broadband, no Internet connection and its coming upto 3 months. Absolutely terrible. No one has any idea of when it will be fixed. There is so much miscommunication between EE & openreach, its the customer's who suffer!

• 
  Fuse Energy (@fuseenergy) reported 37 minutes ago

  @AnjaliS53393221 @EE Hi Anjali! We're sorry to hear that. Many of our customers are seeing that our website is blocked due to potential malicious activity. We have checked thoroughly for faults on our end and can't see anything that would call for us to have this flag. We have been talking to the EE technical team and haven't been able to progress or come to a resolution. @EE we would greatly appreciate some a deeper look into the reason so many of your customers are experiencing this issue - some of them have made contact but haven't been able to come to a resolution.