EE Outage Report in Topsham, Devon, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Topsham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Topsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 27: Problems at EE
EE is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Topsham, Devon, England
The most recent EE outage reports came from the following cities: Exeter and Exmouth.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Topsham, England
Latest outage, problems and issue reports in Topsham and nearby locations:
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Stefan Drew
(@StefanDrewe) reported
from
Sidmouth, England
@EE the problem wasn’t the account issue. It’s the poor service when EE are phoned. That’s what needs addressing and EE already know about it so what good will telling you about it again do?
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Lucinda Francis
(@LucindaFrancis) reported
from
Exeter District, England
@EE Sorry, only just seen this. It’s GL53 8DG. Not there now but🤞that the service has improved when I’m there there 14th to 17th November
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Mark Cole
(@coleybbq) reported
from
Exeter District, England
@SkyHelpTeam you say the problem is solved, but we aren’t getting anything at all. Using @EE 4G to connect to anything atm. And yes, I’ve clicked on your link. It says everything is fine and I’m receiving 75mps download speeds. Ha!!
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Ben Broomfield 🚂🏳️🌈
(@BenBroomfield_) reported
from
Exeter District, England
Little update for those wondering; Apparently a mast is pretty broken near me that my internet relies on and taking much longer to fix than anticipated. Next months charge has been waived due to my issues. Top work @EE from your advisor Grant 👍
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sara bretherton
(@SaraBretherton) reported
from
Exmouth, England
@EE I had this message on Friday :- MyPlace update: The maintenance work near home is now complete, we recommend you restart your device. If you have already done this and are still having problems, please call us on 150!!Any chance of discounting my bill please as I had issues
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Stefan Drew
(@StefanDrewe) reported
from
Sidmouth, England
@EE 50 mins, 2 calls, speak to three people to sort out an account issue isnt great customer service. And you claim to be a communications company.
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Gary C
(@G86457197) reported
from
Exeter District, England
Very poor coverage in my area , been happening for weeks now , am i entitled to some money back due to lack of availability @EE
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Ben Wood
(@benwood) reported
from
Exeter District, England
@dazzabird @htc @EE @Qualcomm No issues with drop outs. At one point it was switching between 4G & 5G quite a lot but kept the connection fine.
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Richard Sturman
(@richsturman) reported
from
Exeter District, England
Hi @EE, I will switch service provider immediately if I hear of one EE advert placed on GBNews. #DontFundGBNews
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Deane Sercombe
(@DJohn_Sercombe) reported
from
Exeter District, England
@EE hi I was suppose to get bt sport free for like 6 months during the lockdown period can’t remember when it stopped but I never actually got onto it to use nobody neither you or bt could give me a login that worked can you help so I can use it please now?!
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Minkeys
(@Minkeys_) reported
from
Exmouth, England
update: We are working on the problem in EX8. It's taking longer than expected to resolve. We will continue to keep you updated. To keep connected simply use WIFI - @EE Simply use WiFi?? I'm outside most of the day with no WiFi, hope we're not paying full price for half service!
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Andy Lewis
(@andy_d_lewis) reported
from
Woodbury, England
@EE If you want to see how it should be done take a look at the O2 app. I would have been able to find what I needed in seconds rather than multiple attempts. It’s really poor.
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Andrew Woodgates
(@andrewwoodgates) reported
from
Exeter District, England
@EE hi EE, upgraded my phone on the 8th August, received email confirming but nothing since!! Unable to reply to email, help on the app gives contact number but that cuts out saying this number is no longer available - what’s happening ?
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Holly ®️
(@tctantan) reported
from
Exeter, England
@EE absolutely shocking.. recently switched and & service is abysmal.. city center & no connection #Exeter #EE
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Kate
(@hideinhennock) reported
from
Hennock, England
@EE please help I need to up my data allowance my house runs on data alone. I’m already paying £70 for 1TB and it’s not enough I have been on the phone for 50 minutes to be told nothing they can do. I have nothing left so 4 kids working from home it’s the weekend and no data left
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sara bretherton
(@SaraBretherton) reported
from
Exmouth, England
@EE Tbh im not too bothered cuz I don’t want to get in to debt with it or trouble with it then end up with nothing eventually down the line xxx
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Kate
(@hideinhennock) reported
from
Hennock, England
@EE hello, my app has signed me out I could not remember my password but now the password email isn’t coming through either. Is there an issue on EE end. I can’t phone for help without knowing my info which is on the app ?
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Andy Lewis
(@andy_d_lewis) reported
from
Woodbury, England
@EE I managed it yesterday but I’m not looking forward to trying to add on data when I need it, any help you can provide would be gratefully received, thanks. Sort for being so grumpy! #edgeofgrump
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sara bretherton
(@SaraBretherton) reported
from
Exmouth, England
@EE No last night my phone was not working it cut out of Service for 10 minutes!!! 😤 not happy!!! Xxx
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Jeff Laing 🇯🇲🏴🏴☠️🇬🇧Wxm AFC Vets
(@elovabloke) reported
from
Exeter District, England
@EE hi I'm a customer.recently got a Pixel6a but cant find where the voicemail is to turn it on
EE Issues Reports
Latest outage, problems and issue reports in social media:
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annie cj
(@cj_annie) reported
Terrible customer service @EE Have tried 3 times to report faulty phone and each time got cut off!!!
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Oliver Paul
(@OliverP49984304) reported
@EE @khjnr87 Probably NEVER
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maryann mcdonald
(@moonstone83) reported
@ee I am absolutely appalled by your customer service you should be acting with some level of compassion during this lockdown but not you you just think about yourselves. You lure people in telling us you’re no1 for customer service! Yet to see it!!
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Shawzy
(@Georgeyboy30) reported
@Jayjason567 @EE That's happening to mine? Is there a fix?
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Ellie
(@Elliep_IAAHR) reported
@EE just spoke to Scott in customer services and he was brilliant! Really went the extra mile to help me 🥰 #veryhappycustomer
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Holli Dillon
(@HolliDillon11) reported
@EE what’s up with your customer service tech support line? Held for ages and was hung up on twice. Wanted to book an MOT, since I’m having battery issues randomly. Help? 🙏🏻
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Chris Musson
(@cwmusson) reported
@EE I have been using the same details since 2017 without a problem until now. However logging out of and then logging back in to the BT Sport app with the same details seems to have reset something and it now works again.
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💀
(@DarrenMcNaney) reported
@EE Can you please give me a direct freephone number to customer services? I have a problem with my router not connecting to broadband which isn’t resolved following the suggested steps. Or a link to an online chat - not the circular multi-question bot on your website. Thanks.
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Bobbie Graham
(@bobsgraham) reported
@ee what is going on with your mobile phone service in the IG8 postcode area. It will@not even connect to your helpline. This has been going on since last week. When do you expect it to be rectified before we all find other providers?
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Rachel Darke
(@RachelADarke) reported
Hi @EE - I see from my texts that I have been submitting complaints about my service since April 2018. I am completely tied in with you despite pleading with you to let me leave. Apparently there is work going on on masts near here and so I can't make calls, including