EE outages and service status in Exeter, England

Problems in the last 24 hours in Exeter, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Exeter, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Exeter, England

Latest outage, problems and issue reports in Exeter and nearby locations:

• 
  David Millward (@DavidJMillward) reported 33 seconds ago from Dawlish, England

  @Teshiburu @Three_Is_Broken @ThreeUK @ThreeUKSupport @EE @HuaweiMobileUK Thank you. Yes, that’s the same as mine. I just emailed @HuaweiUK support to see if there is an update and if so how to get it and install.

• 
  sara bretherton (@SaraBretherton) reported 5 minutes ago from Exmouth, England

  @EE No last night my phone was not working it cut out of Service for 10 minutes!!! 😤 not happy!!! Xxx

• 
  Ben Wood (@benwood) reported 5 minutes ago from Exeter District, England

  @dazzabird @htc @EE @Qualcomm No issues with drop outs. At one point it was switching between 4G & 5G quite a lot but kept the connection fine.

• 
  Richard Sturman (@richsturman) reported 8 minutes ago from Exeter District, England

  Hi @EE, I will switch service provider immediately if I hear of one EE advert placed on GBNews. #DontFundGBNews

• 
  Mark Cole (@coleybbq) reported 11 minutes ago from Exeter District, England

  @SkyHelpTeam you say the problem is solved, but we aren’t getting anything at all. Using @EE 4G to connect to anything atm. And yes, I’ve clicked on your link. It says everything is fine and I’m receiving 75mps download speeds. Ha!!

• 
  Andy Lewis (@andy_d_lewis) reported 15 minutes ago from Woodbury, England

  @EE I managed it yesterday but I’m not looking forward to trying to add on data when I need it, any help you can provide would be gratefully received, thanks. Sort for being so grumpy! #edgeofgrump

• 
  Andrew Woodgates (@andrewwoodgates) reported 16 minutes ago from Exeter District, England

  @EE hi EE, upgraded my phone on the 8th August, received email confirming but nothing since!! Unable to reply to email, help on the app gives contact number but that cuts out saying this number is no longer available - what’s happening ?

• 
  Holly ®️ (@tctantan) reported 20 minutes ago from Exeter, England

  @EE Once again tonight... no broadband..i never had this problem with @bt_uk ? .. I'm paying you for no service.. #Exeter #EE

• 
  Ben Broomfield 🚂🏳️‍🌈 (@BenBroomfield_) reported 28 minutes ago from Exeter District, England

  Little update for those wondering; Apparently a mast is pretty broken near me that my internet relies on and taking much longer to fix than anticipated. Next months charge has been waived due to my issues. Top work @EE from your advisor Grant 👍

• 
  Jeff Laing 🇯🇲🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴‍☠️🇬🇧Wxm AFC Vets (@elovabloke) reported 33 minutes ago from Exeter District, England

  @EE hi I'm a customer.recently got a Pixel6a but cant find where the voicemail is to turn it on

• 
  Gary C (@G86457197) reported 33 minutes ago from Exeter District, England

  Very poor coverage in my area , been happening for weeks now , am i entitled to some money back due to lack of availability @EE

• 
  Kate (@hideinhennock) reported 35 minutes ago from Hennock, England

  @EE please help I need to up my data allowance my house runs on data alone. I’m already paying £70 for 1TB and it’s not enough I have been on the phone for 50 minutes to be told nothing they can do. I have nothing left so 4 kids working from home it’s the weekend and no data left

• 
  CLAIRE MORLEY (@claz82) reported 36 minutes ago from Cheriton Bishop, England

  @VodafoneUK I pad delivered today on contract , no sounds on apps or able to get i message to work no phone number or contact for this impossible to speak to a human ,disgusted this cost a fortune. Should have stuck with @EE never again #dontgotovodaphone #betterthedevilyouknow

• 
  Lucinda Francis (@LucindaFrancis) reported 37 minutes ago from Exeter District, England

  @EE Sorry, only just seen this. It’s GL53 8DG. Not there now but🤞that the service has improved when I’m there there 14th to 17th November

• 
  Kate (@hideinhennock) reported 41 minutes ago from Hennock, England

  @EE hello, my app has signed me out I could not remember my password but now the password email isn’t coming through either. Is there an issue on EE end. I can’t phone for help without knowing my info which is on the app ?

• 
  sara bretherton (@SaraBretherton) reported 41 minutes ago from Exmouth, England

  @EE I had this message on Friday :- MyPlace update: The maintenance work near home is now complete, we recommend you restart your device. If you have already done this and are still having problems, please call us on 150!!Any chance of discounting my bill please as I had issues

• 
  Deane Sercombe (@DJohn_Sercombe) reported 48 minutes ago from Exeter District, England

  @EE hi I was suppose to get bt sport free for like 6 months during the lockdown period can’t remember when it stopped but I never actually got onto it to use nobody neither you or bt could give me a login that worked can you help so I can use it please now?!

• 
  Danny Whittle  (@dannybwhittle) reported 50 minutes ago from Exeter District, England

  @Maverick2405 @ThreeUK @LiamGreatrex Well I wouldn’t be surprised! I’m on @EE now and so much better! It’s a shame as I’ve been with three years and never had that many issues. Seemed to have dropped right off

• 
  Andy Lewis (@andy_d_lewis) reported 50 minutes ago from Woodbury, England

  @EE If you want to see how it should be done take a look at the O2 app. I would have been able to find what I needed in seconds rather than multiple attempts. It’s really poor.

• 
  Anne (@Dancinannie68) reported 57 minutes ago from Exmouth, England

  @EE help our landline died midday. Master socket is dead

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AFCdonnilad (@afcdonnilad) reported 3 minutes ago

  PT2 @WeAreOpenreach @BT @EE Told it’s “escalated” but no progress, no accountability, no communication. Completely unacceptable. Next step: formal complaint, compensation claim & escalation to Ofcom if not resolved immediately.

• 
  Steveo (@SteveA39845825) reported 9 minutes ago

  @EE can actually get in the App this morning. But can't expand 'MANAGE BROADBAND' to check speeds etc. Is there still a problem?????

• 
  Jac Dee 🇺🇦 (@Jacsplace3) reported 9 minutes ago

  Dear @bt_uk We switched to @EE home broadband 2 months ago and it's been awful since. We're now paying for two bills. Customer service think we switched in September 2025 - incorrect. Today we have no broadband Goodness sake the left hand doesn't know what the right hand is doing

• 
  Slimming World With Lord Paul (@SWWithLordPaul) reported 11 minutes ago

  What’s the ongoing issue with my damn WiFi @EE ?? Constant buffering when I have FULL FIBRE WIFI 7?

• 
  Tracey (@T_lo1972) reported 14 minutes ago

  @EE you have taken extra money out of my account this month and I can’t sign in to anything to check why!

• 
  Tony Goodger ✝️☮️🇪🇺 (@Carer26) reported 20 minutes ago

  @EE I live in the middle of nowhere. I have the EE app but it is sending me messages via my non-working phone number. I have missed 11 calls from my GP and 14 from the district nursing team today. I do not have a landline. This problem occured a month ago and you sorted it then

• 
  Jo J (@JoJay3363) reported 22 minutes ago

  @EE absolute garbage app down yet again and I am left unable to use parental controls. So much negative feedback on your forum yet nothing improves. 😡

• 
  penny smith (@littlenaughty38) reported 24 minutes ago

  @EE is there an issue sending messages it keeps coming up failed 😣

• 
  Alan Roberts (@AlanRob68902430) reported 26 minutes ago

  @EE_queries Why would a fake account be dealing with a complaint pmsl @EE this is scammer isn't it?

• 
  Lynda Hull (@lyndannh) reported 30 minutes ago

  @ee This is an emergency. I have tried the link in the text you sent, the app and your website. Nothing is working.