EE outages and service status in Exeter, England

Problems in the last 24 hours in Exeter, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Exeter, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Exeter, England

Latest outage, problems and issue reports in Exeter and nearby locations:

• 
  David Millward (@DavidJMillward) reported 5 minutes ago from Dawlish, England

  @iansteele @TTSShumba @ThreeUK @ThreeUKSupport @EE Hi Ian. Nothing has changed. No software update applied by @ThreeUK No improvement in data. I will be calling to cancel as soon as I get chance. I expect a long phone conversation.

• 
  Ben Broomfield 🚂🏳️‍🌈 (@BenBroomfield_) reported 8 minutes ago from Exeter District, England

  Little update for those wondering; Apparently a mast is pretty broken near me that my internet relies on and taking much longer to fix than anticipated. Next months charge has been waived due to my issues. Top work @EE from your advisor Grant 👍

• 
  Kate (@hideinhennock) reported 16 minutes ago from Hennock, England

  @EE hello, my app has signed me out I could not remember my password but now the password email isn’t coming through either. Is there an issue on EE end. I can’t phone for help without knowing my info which is on the app ?

• 
  Mark Cole (@coleybbq) reported 18 minutes ago from Exeter District, England

  @SkyHelpTeam you say the problem is solved, but we aren’t getting anything at all. Using @EE 4G to connect to anything atm. And yes, I’ve clicked on your link. It says everything is fine and I’m receiving 75mps download speeds. Ha!!

• 
  Andrew Woodgates (@andrewwoodgates) reported 23 minutes ago from Exeter District, England

  @EE hi EE, upgraded my phone on the 8th August, received email confirming but nothing since!! Unable to reply to email, help on the app gives contact number but that cuts out saying this number is no longer available - what’s happening ?

• 
  sara bretherton (@SaraBretherton) reported 25 minutes ago from Exmouth, England

  @EE No last night my phone was not working it cut out of Service for 10 minutes!!! 😤 not happy!!! Xxx

• 
  CLAIRE MORLEY (@claz82) reported 36 minutes ago from Cheriton Bishop, England

  @VodafoneUK I pad delivered today on contract , no sounds on apps or able to get i message to work no phone number or contact for this impossible to speak to a human ,disgusted this cost a fortune. Should have stuck with @EE never again #dontgotovodaphone #betterthedevilyouknow

• 
  sara bretherton (@SaraBretherton) reported 39 minutes ago from Exmouth, England

  @EE Tbh im not too bothered cuz I don’t want to get in to debt with it or trouble with it then end up with nothing eventually down the line xxx

• 
  Andy Lewis (@andy_d_lewis) reported 41 minutes ago from Woodbury, England

  @EE If you want to see how it should be done take a look at the O2 app. I would have been able to find what I needed in seconds rather than multiple attempts. It’s really poor.

• 
  sara bretherton (@SaraBretherton) reported 42 minutes ago from Exmouth, England

  @EE I had this message on Friday :- MyPlace update: The maintenance work near home is now complete, we recommend you restart your device. If you have already done this and are still having problems, please call us on 150!!Any chance of discounting my bill please as I had issues

• 
  David Millward (@DavidJMillward) reported 45 minutes ago from Dawlish, England

  @ThreeUKSupport OK thank you. It’s not just me having this bad experience is it, so I really hope you can get this fixed quickly. I’d prefer not to have to switch to #4GEE Mobile WiFi but #timewilltell #threehomefi #notcurrentlyfitforpurpose @iansteele @TTSShumba @ThreeUK @EE

• 
  Richard Sturman (@richsturman) reported 47 minutes ago from Exeter District, England

  Hi @EE, I will switch service provider immediately if I hear of one EE advert placed on GBNews. #DontFundGBNews

• 
  Holly ®️ (@tctantan) reported 48 minutes ago from Exeter, England

  @EE absolutely shocking.. recently switched and & service is abysmal.. city center & no connection #Exeter #EE

• 
  Jeff Laing 🇯🇲🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴‍☠️🇬🇧Wxm AFC Vets (@elovabloke) reported 48 minutes ago from Exeter District, England

  @EE hi I'm a customer.recently got a Pixel6a but cant find where the voicemail is to turn it on

• 
  Deane Sercombe (@DJohn_Sercombe) reported 48 minutes ago from Exeter District, England

  @EE hi I was suppose to get bt sport free for like 6 months during the lockdown period can’t remember when it stopped but I never actually got onto it to use nobody neither you or bt could give me a login that worked can you help so I can use it please now?!

• 
  David Millward (@DavidJMillward) reported 51 minutes ago from Dawlish, England

  @Teshiburu @Three_Is_Broken @ThreeUK @ThreeUKSupport @EE @HuaweiMobileUK Thank you. Yes, that’s the same as mine. I just emailed @HuaweiUK support to see if there is an update and if so how to get it and install.

• 
  Ben Wood (@benwood) reported 55 minutes ago from Exeter District, England

  @dazzabird @htc @EE @Qualcomm No issues with drop outs. At one point it was switching between 4G & 5G quite a lot but kept the connection fine.

• 
  Andy Lewis (@andy_d_lewis) reported 57 minutes ago from Woodbury, England

  @EE I managed it yesterday but I’m not looking forward to trying to add on data when I need it, any help you can provide would be gratefully received, thanks. Sort for being so grumpy! #edgeofgrump

• 
  Danny Whittle  (@dannybwhittle) reported 58 minutes ago from Exeter District, England

  @Maverick2405 @ThreeUK @LiamGreatrex Well I wouldn’t be surprised! I’m on @EE now and so much better! It’s a shame as I’ve been with three years and never had that many issues. Seemed to have dropped right off

• 
  Minkeys (@Minkeys_) reported 60 minutes ago from Exmouth, England

  update: We are working on the problem in EX8. It's taking longer than expected to resolve. We will continue to keep you updated. To keep connected simply use WIFI - @EE Simply use WiFi?? I'm outside most of the day with no WiFi, hope we're not paying full price for half service!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jamie F-Welsh (@punkikin) reported 22 seconds ago

  @EE awful service… 12 days no broadband… over 8 hours on calls to resolve… hub does not work… can’t speak to anyone with capability .. and now their own tech is down… trying to leave but they can’t get in to accounts … worst service… does @kevinbacon know who he represents

• 
  Gary (@Gary7gmg) reported 57 seconds ago

  @robbopalmer @EE You should try and cancel a reform party membership mate they are worse than sky

• 
  🤟🤟🤟 (@TakittyAi) reported 2 minutes ago

  @EE I cant send the message through. The connection is still on and off all day! Im a new customer!

• 
  Jamie F-Welsh (@punkikin) reported 3 minutes ago

  @EE Complaint already escalated… however no real word… on to EE this morning to cancel… looking online so many people angry with lack of service, poor repair and addressing of issues… I’ll be adding to their voice. 2 weeks no broadband: comms between EE and Openreach not working

• 
  Sharyn (She/Her) (@SharynM22) reported 6 minutes ago

  @MancPictures @EE Yep 👍🏼 send me a code, wants me to set a pin (which is odd because it’s already been set) and then tells me I can’t login

• 
  Papa Samba Lo (@PapaSambaLo1) reported 6 minutes ago

  @England @EE The attack is really bad

• 
  Josh 👾 (@_NFFCJosh) reported 10 minutes ago

  @aftertheflood_ @EE i’m a new customer too (day one for me!) thankfully set up the main hub before it went down, but can’t set up the main hub in the bed rooms as app been down all day and i need the app! not a good start i must admit

• 
  Gav (@aftertheflood_) reported 12 minutes ago

  @_NFFCJosh @EE frustrating. downdetector is reporting it. my issue my downstream fibre (installed 6months ago) has gone from 900Mb to 60Mb. whilst my upstream is still 70Mb and i dont know if its to do with their "app" issues and knock on effect or my end. i've rebooted all and its the same

• 
  Darryl Lymer (@lyme4396) reported 13 minutes ago

  @EE your service is absolutely shocking,my 86 year old dad still can’t get his WI FI set up,had two engineers visit,try and call but can’t speak to a human,never using you again

• 
  JOHN BENSON-SMITH (@ChefJBS) reported 16 minutes ago

  @robbopalmer @EE Hundreds if not thousands of companies with shocking customer service now in U.K.