EE outages and service status in Exeter, England

Problems in the last 24 hours in Exeter, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Exeter, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Exeter, England

The most recent EE outage reports came from the following cities: Exeter.

City	Problem Type	Report Time
Exeter	Phone	6 days ago

Community Discussion

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EE Issues Reports Near Exeter, England

Latest outage, problems and issue reports in Exeter and nearby locations:

• 
  Danny Whittle  (@dannybwhittle) reported 2 minutes ago from Exeter District, England

  @Maverick2405 @ThreeUK @LiamGreatrex Well I wouldn’t be surprised! I’m on @EE now and so much better! It’s a shame as I’ve been with three years and never had that many issues. Seemed to have dropped right off

• 
  Gary C (@G86457197) reported 8 minutes ago from Exeter District, England

  Very poor coverage in my area , been happening for weeks now , am i entitled to some money back due to lack of availability @EE

• 
  Ben Wood (@benwood) reported 10 minutes ago from Exeter District, England

  @dazzabird @htc @EE @Qualcomm No issues with drop outs. At one point it was switching between 4G & 5G quite a lot but kept the connection fine.

• 
  Jeff Laing 🇯🇲🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴‍☠️🇬🇧Wxm AFC Vets (@elovabloke) reported 11 minutes ago from Exeter District, England

  @EE hi I'm a customer.recently got a Pixel6a but cant find where the voicemail is to turn it on

• 
  Kate (@hideinhennock) reported 13 minutes ago from Hennock, England

  @EE hello, my app has signed me out I could not remember my password but now the password email isn’t coming through either. Is there an issue on EE end. I can’t phone for help without knowing my info which is on the app ?

• 
  Anne (@Dancinannie68) reported 16 minutes ago from Exmouth, England

  @EE help our landline died midday. Master socket is dead

• 
  David Millward (@DavidJMillward) reported 17 minutes ago from Dawlish, England

  @Teshiburu @Three_Is_Broken @ThreeUK @ThreeUKSupport @EE @HuaweiMobileUK Thank you. Yes, that’s the same as mine. I just emailed @HuaweiUK support to see if there is an update and if so how to get it and install.

• 
  Richard Sturman (@richsturman) reported 21 minutes ago from Exeter District, England

  Hi @EE, I will switch service provider immediately if I hear of one EE advert placed on GBNews. #DontFundGBNews

• 
  CLAIRE MORLEY (@claz82) reported 24 minutes ago from Cheriton Bishop, England

  @VodafoneUK I pad delivered today on contract , no sounds on apps or able to get i message to work no phone number or contact for this impossible to speak to a human ,disgusted this cost a fortune. Should have stuck with @EE never again #dontgotovodaphone #betterthedevilyouknow

• 
  sara bretherton (@SaraBretherton) reported 26 minutes ago from Exmouth, England

  @EE Tbh im not too bothered cuz I don’t want to get in to debt with it or trouble with it then end up with nothing eventually down the line xxx

• 
  Andrew Woodgates (@andrewwoodgates) reported 27 minutes ago from Exeter District, England

  @EE hi EE, upgraded my phone on the 8th August, received email confirming but nothing since!! Unable to reply to email, help on the app gives contact number but that cuts out saying this number is no longer available - what’s happening ?

• 
  Holly ®️ (@tctantan) reported 34 minutes ago from Exeter, England

  @EE absolutely shocking.. recently switched and & service is abysmal.. city center & no connection #Exeter #EE

• 
  Minkeys (@Minkeys_) reported 45 minutes ago from Exmouth, England

  update: We are working on the problem in EX8. It's taking longer than expected to resolve. We will continue to keep you updated. To keep connected simply use WIFI - @EE Simply use WiFi?? I'm outside most of the day with no WiFi, hope we're not paying full price for half service!

• 
  David Millward (@DavidJMillward) reported 45 minutes ago from Dawlish, England

  @ThreeUKSupport OK thank you. It’s not just me having this bad experience is it, so I really hope you can get this fixed quickly. I’d prefer not to have to switch to #4GEE Mobile WiFi but #timewilltell #threehomefi #notcurrentlyfitforpurpose @iansteele @TTSShumba @ThreeUK @EE

• 
  Lucinda Francis (@LucindaFrancis) reported 46 minutes ago from Exeter District, England

  @EE Sorry, only just seen this. It’s GL53 8DG. Not there now but🤞that the service has improved when I’m there there 14th to 17th November

• 
  Andy Lewis (@andy_d_lewis) reported 46 minutes ago from Woodbury, England

  @EE If you want to see how it should be done take a look at the O2 app. I would have been able to find what I needed in seconds rather than multiple attempts. It’s really poor.

• 
  David Millward (@DavidJMillward) reported 49 minutes ago from Dawlish, England

  @TTSShumba @ThreeUK @ThreeUKSupport @EE @iansteele I’ll let you all know in the next day or two. @ThreeUK deadline for fix is this week. In the meantime, @EE have been super helpful.

• 
  Ben Broomfield 🚂🏳️‍🌈 (@BenBroomfield_) reported 51 minutes ago from Exeter District, England

  Little update for those wondering; Apparently a mast is pretty broken near me that my internet relies on and taking much longer to fix than anticipated. Next months charge has been waived due to my issues. Top work @EE from your advisor Grant 👍

• 
  Deane Sercombe (@DJohn_Sercombe) reported 54 minutes ago from Exeter District, England

  @EE hi I was suppose to get bt sport free for like 6 months during the lockdown period can’t remember when it stopped but I never actually got onto it to use nobody neither you or bt could give me a login that worked can you help so I can use it please now?!

• 
  Kate (@hideinhennock) reported 57 minutes ago from Hennock, England

  @EE please help I need to up my data allowance my house runs on data alone. I’m already paying £70 for 1TB and it’s not enough I have been on the phone for 50 minutes to be told nothing they can do. I have nothing left so 4 kids working from home it’s the weekend and no data left

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anthony Sheridan Neil ll (@AnthonyNumamoid) reported 2 minutes ago

  Having a slight problem with my @EE Phone contract, I had to change my number but forgot to add the new number to my @EE profile now it is only sending verification codes to my old number so I can’t access my contract details. Already dialled 150 but it didn’t help.

• 
  Richard Bentall #FBPE @richardbentall.bsky.social (@RichardBentall) reported 4 minutes ago

  Hi @EE your customer service is ****. All I wanted was an upgrade to my iphone and you've wasted 5 hours of my time (3 store visits, an application via the app, and a long chat this morning). You can't process my order because of an IT fault that you don't know how to fix.

• 
  Mike Wright (@Baron_Flumpy) reported 6 minutes ago

  Amen to this. There is also now practically no point in 4G if your phone doesn't find a 5G signal. I can't even make calls when connected to @EE's 5G when sat in my living room when I used to be able to.

• 
  Jon Techilovsky (@jontechilovsky) reported 6 minutes ago

  @TomTugendhat @O2 @EE It's funny how when the private sector is doing something well it's solely down to them, but when the private sector performs badly it's the government's fault. BT(EE) made a profit of £1 billion last year. There is nothing stopping them using those funds to improve coverage.

• 
  Photo man (@ach59) reported 6 minutes ago

  @EE Thanks for not much - all I want to do is talk to a person- after 6 days of tests - but I ring the number you gave and what do I get : Hi, it's the EE Diagnostics bot here. We are now running some tests to see what might be causing a problem…..

• 
  Hugies (@HughEdw54983916) reported 12 minutes ago

  @TomTugendhat @O2 @EE I thought you believed in the free market. It's not the government's job to support mobile phone operators.

• 
  ikraam (@ikraamdaanis) reported 12 minutes ago

  @Karlski420 @EE It's like their engineers don't test their website... layout shifts, terrible loading states, menu instantly showing without a delay, long loading times, bad animations and the list goes on

• 
  🐐 (@oatesch) reported 12 minutes ago

  @rorysutherland HS1/eurotunnel is a particular embarrassment. @EE were contracted to provide signal (perhaps just tunnels?) and yet there’s ~none

• 
  Jim Fogarty (@64Jimfogarty) reported 17 minutes ago

  @EE must say very disappointed that you ask for extra £10 for wifi extenders after promising when taking contract out that I wouldn't need them and if I did you would provide them. Like the rest once in contract yous do what you want at customer cost. Lesson learned be careful

• 
  Peter Alston (@paalston) reported 22 minutes ago

  @TomTugendhat @O2 @EE Make it the law, ofcom, that if there’s no decent reception on your chosen provider then mobiles piggyback onto a service which is actually available whenever you are, akin to the 999 thing - your mobile provider pick up the cost. Arguably just one UK network would be better