EE outages and service status in Exeter, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Exeter, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
The latest reports from users having issues in Exeter come from postal codes EX5 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Exeter, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Exeter, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 7: Problems at EE
EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Exeter, England
The most recent EE outage reports came from the following cities: Exeter, and Exmouth.
| City | Problem Type | Report Time |
|---|---|---|
 Exeter
|
Phone | 11 days ago |
|
Exmouth
|
Phone | 1 month ago |
Community Discussion
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EE Issues Reports Near Exeter, England
Latest outage, problems and issue reports in Exeter and nearby locations:
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CLAIRE MORLEY (@claz82) reported from Cheriton Bishop, England@VodafoneUK I pad delivered today on contract , no sounds on apps or able to get i message to work no phone number or contact for this impossible to speak to a human ,disgusted this cost a fortune. Should have stuck with @EE never again #dontgotovodaphone #betterthedevilyouknow
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David Millward (@DavidJMillward) reported from Dawlish, England@iansteele @TTSShumba @ThreeUK @ThreeUKSupport @EE Hi Ian. Nothing has changed. No software update applied by @ThreeUK No improvement in data. I will be calling to cancel as soon as I get chance. I expect a long phone conversation.
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Holly ®️ (@tctantan) reported from Exeter, England@EE absolutely shocking.. recently switched and & service is abysmal.. city center & no connection #Exeter #EE
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Ben Broomfield 🚂🏳️🌈 (@BenBroomfield_) reported from Exeter District, EnglandLittle update for those wondering; Apparently a mast is pretty broken near me that my internet relies on and taking much longer to fix than anticipated. Next months charge has been waived due to my issues. Top work @EE from your advisor Grant 👍
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Danny Whittle (@dannybwhittle) reported from Exeter District, England@Maverick2405 @ThreeUK @LiamGreatrex Well I wouldn’t be surprised! I’m on @EE now and so much better! It’s a shame as I’ve been with three years and never had that many issues. Seemed to have dropped right off
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sara bretherton (@SaraBretherton) reported from Exmouth, England@EE No last night my phone was not working it cut out of Service for 10 minutes!!! 😤 not happy!!! Xxx
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Anne (@Dancinannie68) reported from Exmouth, England@EE help our landline died midday. Master socket is dead
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Kate (@hideinhennock) reported from Hennock, England@EE please help I need to up my data allowance my house runs on data alone. I’m already paying £70 for 1TB and it’s not enough I have been on the phone for 50 minutes to be told nothing they can do. I have nothing left so 4 kids working from home it’s the weekend and no data left
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David Millward (@DavidJMillward) reported from Dawlish, England@ThreeUKSupport OK thank you. It’s not just me having this bad experience is it, so I really hope you can get this fixed quickly. I’d prefer not to have to switch to #4GEE Mobile WiFi but #timewilltell #threehomefi #notcurrentlyfitforpurpose @iansteele @TTSShumba @ThreeUK @EE
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Andy Lewis (@andy_d_lewis) reported from Woodbury, England@EE If you want to see how it should be done take a look at the O2 app. I would have been able to find what I needed in seconds rather than multiple attempts. It’s really poor.
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Andrew Woodgates (@andrewwoodgates) reported from Exeter District, England@EE hi EE, upgraded my phone on the 8th August, received email confirming but nothing since!! Unable to reply to email, help on the app gives contact number but that cuts out saying this number is no longer available - what’s happening ?
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Jeff Laing 🇯🇲🏴🏴☠️🇬🇧Wxm AFC Vets (@elovabloke) reported from Exeter District, England@EE hi I'm a customer.recently got a Pixel6a but cant find where the voicemail is to turn it on
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Andy Lewis (@andy_d_lewis) reported from Woodbury, England@EE I managed it yesterday but I’m not looking forward to trying to add on data when I need it, any help you can provide would be gratefully received, thanks. Sort for being so grumpy! #edgeofgrump
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David Millward (@DavidJMillward) reported from Dawlish, England@Teshiburu @Three_Is_Broken @ThreeUK @ThreeUKSupport @EE @HuaweiMobileUK Thank you. Yes, that’s the same as mine. I just emailed @HuaweiUK support to see if there is an update and if so how to get it and install.
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Ben Wood (@benwood) reported from Exeter District, England@dazzabird @htc @EE @Qualcomm No issues with drop outs. At one point it was switching between 4G & 5G quite a lot but kept the connection fine.
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sara bretherton (@SaraBretherton) reported from Exmouth, England@EE I had this message on Friday :- MyPlace update: The maintenance work near home is now complete, we recommend you restart your device. If you have already done this and are still having problems, please call us on 150!!Any chance of discounting my bill please as I had issues
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Gary C (@G86457197) reported from Exeter District, EnglandVery poor coverage in my area , been happening for weeks now , am i entitled to some money back due to lack of availability @EE
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Deane Sercombe (@DJohn_Sercombe) reported from Exeter District, England@EE hi I was suppose to get bt sport free for like 6 months during the lockdown period can’t remember when it stopped but I never actually got onto it to use nobody neither you or bt could give me a login that worked can you help so I can use it please now?!
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Kate (@hideinhennock) reported from Hennock, England@EE hello, my app has signed me out I could not remember my password but now the password email isn’t coming through either. Is there an issue on EE end. I can’t phone for help without knowing my info which is on the app ?
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sara bretherton (@SaraBretherton) reported from Exmouth, England@EE Tbh im not too bothered cuz I don’t want to get in to debt with it or trouble with it then end up with nothing eventually down the line xxx
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Elliker (@MartinElliker) reported@EE so now two weeks since my BT broadband was changed to the faster 1.6 mb option and since the 22nd of July - 2whole weeks ago all I have had is apology after apology as to why when transferring from BT to EE things still haven’t been set up correctly- now I have to wait another 5 working days - so another week for a service was promised would be up and running after midnight on 23rd July - absolutely appalling service from a provider who apparently has been voted the vast for the last 25 year what a pile of 💩
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DR (@ulookingatmefu) reported@EE @Ofcom Finally sorted c4 hours later. Quite simply this is why people lying to sell is wrong and why online chat doesn't work. Time she will never get back unfortunately.
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Grumpy_Arse (@Mr_Grumpy_Arse) reportedWhy is your app ****? It never works and shows lines that where disconnected years ago! Trying to gift my daughter some data but the app is just not happening? @EE
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Kati Thompson (@CrazyRatLady80) reported@EE I transferred my phone to another provider, you sent me a refund cheque, and have now sent me a bill for what looks like a whole month. I am confused please help. I left with about 14 days on the contract so how can I owe a whole month? And why refund then ask for money?
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Abdullah lodhi (@alodh15) reported@EE @EE @WeAreOpenreach Still without any broadband, no Internet connection and its coming upto 3 months. Absolutely terrible. No one has any idea of when it will be fixed. There is so much miscommunication between EE & openreach, its the customer's who suffer!
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JT100 💙 (@JT100_London) reported@EE hello, I was sold EE by BT 2 years ago and have had no reception since then so I can’t phone you. I had a text saying my contract ends 6/8, just requested PAC and says works from 29/8. Please help or tell me how I can get help but can’t phone. Thanks
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Ross Ironfield (@RossIronfield) reportedI love it when @EE need to send you a six digit code via SMS to your mobile when trying to connect to their public wifi - because you can’t get a mobile signal. And you have 60 seconds. When you’re in a queue at @SubwayUK becuase their app has logged you out for no reason. 🙄
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simon withers (@KalEl_WBS) reported@ee does the network support 5G redcap?
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Strasse (@Strasseleeds) reported@EE 2 days on various platforms trying to live chat what’s app speak in person to ANYONE to get a business phone issue resolved absolute disgrace
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jason (@Jason29wctb) reported@EE I'm 54 only had a orange phone when it first started and binned the phone after a week ,there customer service was awful, so now EE/BT thought I'd give you ago , on o2 and since virgin owned it it's been the worst ,even there broadband is broken , I'll go into shop Saturday