EE outages and service status in Exeter, England

Problems in the last 24 hours in Exeter, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Exeter, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Exeter, England

Latest outage, problems and issue reports in Exeter and nearby locations:

• 
  Anne (@Dancinannie68) reported 10 seconds ago from Exmouth, England

  @EE help our landline died midday. Master socket is dead

• 
  Gary C (@G86457197) reported 3 minutes ago from Exeter District, England

  Very poor coverage in my area , been happening for weeks now , am i entitled to some money back due to lack of availability @EE

• 
  David Millward (@DavidJMillward) reported 7 minutes ago from Dawlish, England

  @Teshiburu @Three_Is_Broken @ThreeUK @ThreeUKSupport @EE @HuaweiMobileUK Thank you. Yes, that’s the same as mine. I just emailed @HuaweiUK support to see if there is an update and if so how to get it and install.

• 
  Ben Wood (@benwood) reported 14 minutes ago from Exeter District, England

  @dazzabird @htc @EE @Qualcomm No issues with drop outs. At one point it was switching between 4G & 5G quite a lot but kept the connection fine.

• 
  David Millward (@DavidJMillward) reported 15 minutes ago from Dawlish, England

  @TTSShumba @ThreeUK @ThreeUKSupport @EE @iansteele I’ll let you all know in the next day or two. @ThreeUK deadline for fix is this week. In the meantime, @EE have been super helpful.

• 
  CLAIRE MORLEY (@claz82) reported 17 minutes ago from Cheriton Bishop, England

  @VodafoneUK I pad delivered today on contract , no sounds on apps or able to get i message to work no phone number or contact for this impossible to speak to a human ,disgusted this cost a fortune. Should have stuck with @EE never again #dontgotovodaphone #betterthedevilyouknow

• 
  Mark Cole (@coleybbq) reported 18 minutes ago from Exeter District, England

  @SkyHelpTeam you say the problem is solved, but we aren’t getting anything at all. Using @EE 4G to connect to anything atm. And yes, I’ve clicked on your link. It says everything is fine and I’m receiving 75mps download speeds. Ha!!

• 
  Andrew Woodgates (@andrewwoodgates) reported 18 minutes ago from Exeter District, England

  @EE hi EE, upgraded my phone on the 8th August, received email confirming but nothing since!! Unable to reply to email, help on the app gives contact number but that cuts out saying this number is no longer available - what’s happening ?

• 
  Kate (@hideinhennock) reported 22 minutes ago from Hennock, England

  @EE hello, my app has signed me out I could not remember my password but now the password email isn’t coming through either. Is there an issue on EE end. I can’t phone for help without knowing my info which is on the app ?

• 
  Deane Sercombe (@DJohn_Sercombe) reported 29 minutes ago from Exeter District, England

  @EE hi I was suppose to get bt sport free for like 6 months during the lockdown period can’t remember when it stopped but I never actually got onto it to use nobody neither you or bt could give me a login that worked can you help so I can use it please now?!

• 
  Jeff Laing 🇯🇲🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴‍☠️🇬🇧Wxm AFC Vets (@elovabloke) reported 29 minutes ago from Exeter District, England

  @EE hi I'm a customer.recently got a Pixel6a but cant find where the voicemail is to turn it on

• 
  Minkeys (@Minkeys_) reported 33 minutes ago from Exmouth, England

  update: We are working on the problem in EX8. It's taking longer than expected to resolve. We will continue to keep you updated. To keep connected simply use WIFI - @EE Simply use WiFi?? I'm outside most of the day with no WiFi, hope we're not paying full price for half service!

• 
  Lucinda Francis (@LucindaFrancis) reported 37 minutes ago from Exeter District, England

  @EE Sorry, only just seen this. It’s GL53 8DG. Not there now but🤞that the service has improved when I’m there there 14th to 17th November

• 
  David Millward (@DavidJMillward) reported 40 minutes ago from Dawlish, England

  @iansteele @TTSShumba @ThreeUK @ThreeUKSupport @EE Hi Ian. Nothing has changed. No software update applied by @ThreeUK No improvement in data. I will be calling to cancel as soon as I get chance. I expect a long phone conversation.

• 
  Holly ®️ (@tctantan) reported 43 minutes ago from Exeter, England

  @EE Once again tonight... no broadband..i never had this problem with @bt_uk ? .. I'm paying you for no service.. #Exeter #EE

• 
  Richard Sturman (@richsturman) reported 46 minutes ago from Exeter District, England

  Hi @EE, I will switch service provider immediately if I hear of one EE advert placed on GBNews. #DontFundGBNews

• 
  Ben Broomfield 🚂🏳️‍🌈 (@BenBroomfield_) reported 47 minutes ago from Exeter District, England

  Little update for those wondering; Apparently a mast is pretty broken near me that my internet relies on and taking much longer to fix than anticipated. Next months charge has been waived due to my issues. Top work @EE from your advisor Grant 👍

• 
  sara bretherton (@SaraBretherton) reported 49 minutes ago from Exmouth, England

  @EE Tbh im not too bothered cuz I don’t want to get in to debt with it or trouble with it then end up with nothing eventually down the line xxx

• 
  David Millward (@DavidJMillward) reported 55 minutes ago from Dawlish, England

  @ThreeUKSupport OK thank you. It’s not just me having this bad experience is it, so I really hope you can get this fixed quickly. I’d prefer not to have to switch to #4GEE Mobile WiFi but #timewilltell #threehomefi #notcurrentlyfitforpurpose @iansteele @TTSShumba @ThreeUK @EE

• 
  Holly ®️ (@tctantan) reported 58 minutes ago from Exeter, England

  @EE absolutely shocking.. recently switched and & service is abysmal.. city center & no connection #Exeter #EE

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TankMatt and 452 other people (@tank_matt) reported 3 minutes ago

  @EE I will put it here. I can’t call and get told to use the relay app because what don’t work due to the issue Im having

• 
  Naser Khwaja (@naserkhwaja92) reported 5 minutes ago

  @omxran @EE Also never discuss tech with me. Just don’t.

• 
  Freddy Dido (@fidodido100000) reported 6 minutes ago

  @aleroaa_ @EE I've not been able to see my billing for 2 years! EE are crap for customer experience 😞

• 
  LIM 🇺🇸🇮🇹 (@MILZ45) reported 7 minutes ago

  @EE in the middle of unreal London and can’t even get a signal. Rubbish service EE

• 
  Patrick Rice FCMI (@Patrick_Rice) reported 8 minutes ago

  @EE @imjonnychambers He's reporting a key issue that will affect any and all users, and gave you all the info you need to investigate it. The 'leaky feeder' (as the old method in tunnels was called), is broken on the Tyne & Wear Metro between Gateshead and Gateshead Stadium. Investigate it!

• 
  Karim Harbott (@KarimHarbott) reported 10 minutes ago

  @EE I’m done with your call centres. 3 months. No support. I’m not calling back. I’m writing to @Offcom about the most laughable awful service I’ve ever received.

• 
  Jason tulip (@Jasont72) reported 11 minutes ago

  @EE Don’t need to check online I used my phone to check, online it says I can get 5g, but it only ever shows 4g with poor speeds, is this enough reason to leave my contract ?

• 
  Thomas Payne (@trickytrees12) reported 12 minutes ago

  Never known a company so determined to con people than @EE … outrageously bad customer service and they’ve lost 3 potential customers thanks to their con of a website. Avoid.

• 
  Julie F (@jvfisher59) reported 12 minutes ago

  @EE Can you explain why I need to pay £100 for technician to come out & sort WiFi extender issue when we already pay expensive broadband package? Truly awful customer service & call handler just cut me off when I asked to speak to manager😡

• 
  Marc Davis (@marcd5123) reported 12 minutes ago

  @EE Hi EE I'm having issues logging into the app ..I've deleted it and installed it several times and it keeps coming up with error messages "were having trouble with Wright now" ...I can log into my account via your main website.