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EE outages and service status in Exeter, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Exeter, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • 100% Phone (100%)

The latest reports from users having issues in Exeter come from postal codes EX4 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Exeter, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Exeter, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 21: Problems at EE

EE is having issues since 10:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Exeter, England

The most recent EE outage reports came from the following cities: Exeter.

CityProblem TypeReport Time
Exeter Phone 10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Exeter, England

Latest outage, problems and issue reports in Exeter and nearby locations:

  • dannybwhittle
    Danny Whittle  (@dannybwhittle) reported from Exeter District, England

    @Maverick2405 @ThreeUK @LiamGreatrex Well I wouldn’t be surprised! I’m on @EE now and so much better! It’s a shame as I’ve been with three years and never had that many issues. Seemed to have dropped right off

  • DavidJMillward
    David Millward (@DavidJMillward) reported from Dawlish, England

    @ThreeUKSupport OK thank you. It’s not just me having this bad experience is it, so I really hope you can get this fixed quickly. I’d prefer not to have to switch to #4GEE Mobile WiFi but #timewilltell #threehomefi #notcurrentlyfitforpurpose @iansteele @TTSShumba @ThreeUK @EE

  • tctantan
    Holly ®️ (@tctantan) reported from Exeter, England

    @EE absolutely shocking.. recently switched and & service is abysmal.. city center & no connection #Exeter #EE

  • coleybbq
    Mark Cole (@coleybbq) reported from Exeter District, England

    @SkyHelpTeam you say the problem is solved, but we aren’t getting anything at all. Using @EE 4G to connect to anything atm. And yes, I’ve clicked on your link. It says everything is fine and I’m receiving 75mps download speeds. Ha!!

  • DavidJMillward
    David Millward (@DavidJMillward) reported from Dawlish, England

    @iansteele @TTSShumba @ThreeUK @ThreeUKSupport @EE Hi Ian. Nothing has changed. No software update applied by @ThreeUK No improvement in data. I will be calling to cancel as soon as I get chance. I expect a long phone conversation.

  • tctantan
    Holly ®️ (@tctantan) reported from Exeter, England

    @EE Once again tonight... no broadband..i never had this problem with @bt_uk ? .. I'm paying you for no service.. #Exeter #EE

  • SaraBretherton
    sara bretherton (@SaraBretherton) reported from Exmouth, England

    @EE I had this message on Friday :- MyPlace update: The maintenance work near home is now complete, we recommend you restart your device. If you have already done this and are still having problems, please call us on 150!!Any chance of discounting my bill please as I had issues

  • BenBroomfield_
    Ben Broomfield 🚂🏳️‍🌈 (@BenBroomfield_) reported from Exeter District, England

    Little update for those wondering; Apparently a mast is pretty broken near me that my internet relies on and taking much longer to fix than anticipated. Next months charge has been waived due to my issues. Top work @EE from your advisor Grant 👍

  • richsturman
    Richard Sturman (@richsturman) reported from Exeter District, England

    Hi @EE, I will switch service provider immediately if I hear of one EE advert placed on GBNews. #DontFundGBNews

  • DavidJMillward
    David Millward (@DavidJMillward) reported from Dawlish, England

    @Teshiburu @Three_Is_Broken @ThreeUK @ThreeUKSupport @EE @HuaweiMobileUK Thank you. Yes, that’s the same as mine. I just emailed @HuaweiUK support to see if there is an update and if so how to get it and install.

  • andy_d_lewis
    Andy Lewis (@andy_d_lewis) reported from Woodbury, England

    @EE If you want to see how it should be done take a look at the O2 app. I would have been able to find what I needed in seconds rather than multiple attempts. It’s really poor.

  • andrewwoodgates
    Andrew Woodgates (@andrewwoodgates) reported from Exeter District, England

    @EE hi EE, upgraded my phone on the 8th August, received email confirming but nothing since!! Unable to reply to email, help on the app gives contact number but that cuts out saying this number is no longer available - what’s happening ?

  • LucindaFrancis
    Lucinda Francis (@LucindaFrancis) reported from Exeter District, England

    @EE Sorry, only just seen this. It’s GL53 8DG. Not there now but🤞that the service has improved when I’m there there 14th to 17th November

  • DavidJMillward
    David Millward (@DavidJMillward) reported from Dawlish, England

    @TTSShumba @ThreeUK @ThreeUKSupport @EE @iansteele I’ll let you all know in the next day or two. @ThreeUK deadline for fix is this week. In the meantime, @EE have been super helpful.

  • DJohn_Sercombe
    Deane Sercombe (@DJohn_Sercombe) reported from Exeter District, England

    @EE hi I was suppose to get bt sport free for like 6 months during the lockdown period can’t remember when it stopped but I never actually got onto it to use nobody neither you or bt could give me a login that worked can you help so I can use it please now?!

  • benwood
    Ben Wood (@benwood) reported from Exeter District, England

    @dazzabird @htc @EE @Qualcomm No issues with drop outs. At one point it was switching between 4G & 5G quite a lot but kept the connection fine.

  • hideinhennock
    Kate (@hideinhennock) reported from Hennock, England

    @EE hello, my app has signed me out I could not remember my password but now the password email isn’t coming through either. Is there an issue on EE end. I can’t phone for help without knowing my info which is on the app ?

  • claz82
    CLAIRE MORLEY (@claz82) reported from Cheriton Bishop, England

    @VodafoneUK I pad delivered today on contract , no sounds on apps or able to get i message to work no phone number or contact for this impossible to speak to a human ,disgusted this cost a fortune. Should have stuck with @EE never again #dontgotovodaphone #betterthedevilyouknow

  • elovabloke
    Jeff Laing 🇯🇲🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴‍☠️🇬🇧Wxm AFC Vets (@elovabloke) reported from Exeter District, England

    @EE hi I'm a customer.recently got a Pixel6a but cant find where the voicemail is to turn it on

  • Dancinannie68
    Anne (@Dancinannie68) reported from Exmouth, England

    @EE help our landline died midday. Master socket is dead

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ale2883
    Patty (@ale2883) reported

    @EE roaming is down, can’t call to report the issue and have tried everything from restarting my mobile phone etc, I need it for work and it’s been like this for over 2 hrs

  • jaykona3670
    JC (@jaykona3670) reported

    @EE still waiting for the extender hub to resolved. Don’t say call customer services on 150, it doesn’t provide anything other than a rubbish text message service using a BOT.

  • gjo2405
    Gareth Owen (@gjo2405) reported

    @EE been trying all day to speak to someone about my WiFi router which can’t hold devices to it. Keep going through the text and waiting for someone to call. Seriously considering leaving. V poor service

  • JulesAP011
    🌼Julie Anne🌼 (@JulesAP011) reported

    @EE As a New Customer for Broadband & Phone, I’m stunned at the poor service to date 🚩Faulty equipment on arrival, no callbacks as promised 🚩Repeatedly calling to get our BB installed & set up correctly! 🚩Now over 2.5hrs on phone over 2 days to get this sorted! Sort it!

  • ClintNorDD
    Clint Sookermany (@ClintNorDD) reported

    @EE @_nicks_tweets Hey @EE where can we go to receive more information now that we have no phone connection abroad whatsoever? It makes it impossible to login to your app or website!?! And we can't call?

  • EadrictheWild
    👨🏻‍💻 ⚡️ (@EadrictheWild) reported

    @TomTugendhat @O2 @EE Becuase partly we don't put enough masts In (5g requires them every 300 meteres in cities) and partly because there's 10 million people more using our phone network than in the official cencus

  • a_n_n__m
    𝒂𝒏𝒏 𝒎 (@a_n_n__m) reported

    @TomTugendhat @O2 @EE Canterbury has dreadful mobile network coverage too. Wherever else I go in the world, it’s not a problem.

  • PeterSe38295412
    Pete Searle (@PeterSe38295412) reported

    @EE what an shockingly bad customer service you have. Ive been waiting on a manager to return a call since Monday. Its truly an appalling company.

  • oatesch
    🐐 (@oatesch) reported

    @rorysutherland HS1/eurotunnel is a particular embarrassment. @EE were contracted to provide signal (perhaps just tunnels?) and yet there’s ~none

  • PeterSe38295412
    Pete Searle (@PeterSe38295412) reported

    @EE So the promised phone call betweem 1pm & 2pm didnt materialise. Proper shoddy customer service. No one at your company in customer service deserves to be described as excellent.