EE outages and service status in Exeter, England

Problems in the last 24 hours in Exeter, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Exeter, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Exeter, England

The most recent EE outage reports came from the following cities: Exeter, and Exmouth.

City	Problem Type	Report Time
Exeter	Phone	16 days ago
Exmouth	Phone	2 months ago

Community Discussion

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EE Issues Reports Near Exeter, England

Latest outage, problems and issue reports in Exeter and nearby locations:

• 
  CLAIRE MORLEY (@claz82) reported 2 minutes ago from Cheriton Bishop, England

  @VodafoneUK I pad delivered today on contract , no sounds on apps or able to get i message to work no phone number or contact for this impossible to speak to a human ,disgusted this cost a fortune. Should have stuck with @EE never again #dontgotovodaphone #betterthedevilyouknow

• 
  Jeff Laing 🇯🇲🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴‍☠️🇬🇧Wxm AFC Vets (@elovabloke) reported 2 minutes ago from Exeter District, England

  @EE hi I'm a customer.recently got a Pixel6a but cant find where the voicemail is to turn it on

• 
  Kate (@hideinhennock) reported 6 minutes ago from Hennock, England

  @EE hello, my app has signed me out I could not remember my password but now the password email isn’t coming through either. Is there an issue on EE end. I can’t phone for help without knowing my info which is on the app ?

• 
  Mark Cole (@coleybbq) reported 7 minutes ago from Exeter District, England

  @SkyHelpTeam you say the problem is solved, but we aren’t getting anything at all. Using @EE 4G to connect to anything atm. And yes, I’ve clicked on your link. It says everything is fine and I’m receiving 75mps download speeds. Ha!!

• 
  David Millward (@DavidJMillward) reported 11 minutes ago from Dawlish, England

  @iansteele @TTSShumba @ThreeUK @ThreeUKSupport @EE Hi Ian. Nothing has changed. No software update applied by @ThreeUK No improvement in data. I will be calling to cancel as soon as I get chance. I expect a long phone conversation.

• 
  Richard Sturman (@richsturman) reported 14 minutes ago from Exeter District, England

  Hi @EE, I will switch service provider immediately if I hear of one EE advert placed on GBNews. #DontFundGBNews

• 
  Andy Lewis (@andy_d_lewis) reported 23 minutes ago from Woodbury, England

  @EE If you want to see how it should be done take a look at the O2 app. I would have been able to find what I needed in seconds rather than multiple attempts. It’s really poor.

• 
  Holly ®️ (@tctantan) reported 24 minutes ago from Exeter, England

  @EE absolutely shocking.. recently switched and & service is abysmal.. city center & no connection #Exeter #EE

• 
  sara bretherton (@SaraBretherton) reported 24 minutes ago from Exmouth, England

  @EE No last night my phone was not working it cut out of Service for 10 minutes!!! 😤 not happy!!! Xxx

• 
  Andrew Woodgates (@andrewwoodgates) reported 26 minutes ago from Exeter District, England

  @EE hi EE, upgraded my phone on the 8th August, received email confirming but nothing since!! Unable to reply to email, help on the app gives contact number but that cuts out saying this number is no longer available - what’s happening ?

• 
  Andy Lewis (@andy_d_lewis) reported 31 minutes ago from Woodbury, England

  @EE I managed it yesterday but I’m not looking forward to trying to add on data when I need it, any help you can provide would be gratefully received, thanks. Sort for being so grumpy! #edgeofgrump

• 
  Minkeys (@Minkeys_) reported 38 minutes ago from Exmouth, England

  update: We are working on the problem in EX8. It's taking longer than expected to resolve. We will continue to keep you updated. To keep connected simply use WIFI - @EE Simply use WiFi?? I'm outside most of the day with no WiFi, hope we're not paying full price for half service!

• 
  David Millward (@DavidJMillward) reported 41 minutes ago from Dawlish, England

  @ThreeUKSupport OK thank you. It’s not just me having this bad experience is it, so I really hope you can get this fixed quickly. I’d prefer not to have to switch to #4GEE Mobile WiFi but #timewilltell #threehomefi #notcurrentlyfitforpurpose @iansteele @TTSShumba @ThreeUK @EE

• 
  sara bretherton (@SaraBretherton) reported 41 minutes ago from Exmouth, England

  @EE Tbh im not too bothered cuz I don’t want to get in to debt with it or trouble with it then end up with nothing eventually down the line xxx

• 
  Lucinda Francis (@LucindaFrancis) reported 43 minutes ago from Exeter District, England

  @EE Sorry, only just seen this. It’s GL53 8DG. Not there now but🤞that the service has improved when I’m there there 14th to 17th November

• 
  Kate (@hideinhennock) reported 46 minutes ago from Hennock, England

  @EE please help I need to up my data allowance my house runs on data alone. I’m already paying £70 for 1TB and it’s not enough I have been on the phone for 50 minutes to be told nothing they can do. I have nothing left so 4 kids working from home it’s the weekend and no data left

• 
  Deane Sercombe (@DJohn_Sercombe) reported 50 minutes ago from Exeter District, England

  @EE hi I was suppose to get bt sport free for like 6 months during the lockdown period can’t remember when it stopped but I never actually got onto it to use nobody neither you or bt could give me a login that worked can you help so I can use it please now?!

• 
  Gary C (@G86457197) reported 51 minutes ago from Exeter District, England

  Very poor coverage in my area , been happening for weeks now , am i entitled to some money back due to lack of availability @EE

• 
  David Millward (@DavidJMillward) reported 55 minutes ago from Dawlish, England

  @TTSShumba @ThreeUK @ThreeUKSupport @EE @iansteele I’ll let you all know in the next day or two. @ThreeUK deadline for fix is this week. In the meantime, @EE have been super helpful.

• 
  David Millward (@DavidJMillward) reported 57 minutes ago from Dawlish, England

  @Teshiburu @Three_Is_Broken @ThreeUK @ThreeUKSupport @EE @HuaweiMobileUK Thank you. Yes, that’s the same as mine. I just emailed @HuaweiUK support to see if there is an update and if so how to get it and install.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Beasty 90 (@90Beasty) reported 3 minutes ago

  WHY HAS MY SERVICE STILL NOT BEEN RE-ACTIVATED?? Its been over 5 days since i have paid my bill, RE-INSTATE before next friday or i will ask my lawyer to help me cancel the contract with you!!! @EE

• 
  Paul D (@PaulDee9) reported 4 minutes ago

  @KellyHatfieldx @EE No big company cares about you or your service. Their full responsibility extends to grabbing your money. After that any 'correspondence' is reducing their profit on your transaction. Thats why they have AI and bots designed to make you so frustrated that you will just give up.

• 
  Clare Hepworth OBE (@Hepworthclare) reported 8 minutes ago

  @EE It is impossible - all I'm getting is a menu which has no relevance to my issue. And your local outlet is still not answering the phone. This is shocking customer service.

• 
  AMBER LAMPS (@prinxecharles) reported 11 minutes ago

  Have no idea why @EE use DPD for deliveries. Every single time there’s always an issue with drivers just not going to addresses taking a picture then walking away. Just the absolute worst

• 
  Kevin Gunn (@gunnyDev) reported 15 minutes ago

  Hey @EE, Long time customer here since the orange days. I have many devices with you, including broadband. We use the little 4g wifi boxes to keep our cameras live when searching for missing dogs. What deal can you do? They are not on all the time, just as and when #harveysarmy

• 
  🚂 MissCatTrap 🏳️‍⚧️ (@MissCatTrap) reported 16 minutes ago

  Currently in a battle with @EE as their broadband support are dismissive and useless. It is very obvious what the fault is with my service: the hub is faulty - and constantly badgering on about channels etc is an insult. Anyone had luck before or am I forced to go complaints?

• 
  Martin Elliker (@MartinElliker) reported 17 minutes ago

  @EE finally after 18 days I can stop posting piles of 💩 18 days it has taken to get my WiFi service that was great through BT to be transferred over to their partner EE - now just need to check everything works as it should including my TNT sports - let’s see shall we !!!!

• 
  Clare Hepworth OBE (@Hepworthclare) reported 17 minutes ago

  @scotlabnurse7 @EE It's dreadful. Thought I'd cracked it on Friday with a very helpful Customer Service person - but the attitude of the local ee shop manager today was appalling. I'm now trying to get access to their complaints procedure. They seem to have vanished.

• 
  Tim Chapman 💙 (@timchap) reported 21 minutes ago

  @Hepworthclare @EE Welcome to our faceless, dysfunctional, bot-laden society where proactive human customer service has been progressively replaced by tech driven customer dis-service!

• 
  Stuart1959 (@StuartT34021273) reported 21 minutes ago

  @Hepworthclare @EE Have to be the worst company I've dealt with so I've decided its cheaper to pay off my mobile contract & will be cancelling my TV & broadband account when that is up cant wait thought virgin were bad but I was wrong unfortunately