EE Outage in Exeter, Devon, England

Hi @EE, I will switch service provider immediately if I hear of one EE advert placed on GBNews. #DontFundGBNews

@EE I had this message on Friday :- MyPlace update: The maintenance work near home is now complete, we recommend you restart your device. If you have already done this and are still having problems, please call us on 150!!Any chance of discounting my bill please as I had issues

@EE I managed it yesterday but I’m not looking forward to trying to add on data when I need it, any help you can provide would be gratefully received, thanks. Sort for being so grumpy! #edgeofgrump

@EE If you want to see how it should be done take a look at the O2 app. I would have been able to find what I needed in seconds rather than multiple attempts. It’s really poor.

@SkyHelpTeam you say the problem is solved, but we aren’t getting anything at all. Using @EE 4G to connect to anything atm. And yes, I’ve clicked on your link. It says everything is fine and I’m receiving 75mps download speeds. Ha!!

@EE please help I need to up my data allowance my house runs on data alone. I’m already paying £70 for 1TB and it’s not enough I have been on the phone for 50 minutes to be told nothing they can do. I have nothing left so 4 kids working from home it’s the weekend and no data left

@EE hello, my app has signed me out I could not remember my password but now the password email isn’t coming through either. Is there an issue on EE end. I can’t phone for help without knowing my info which is on the app ?

@EE hi I was suppose to get bt sport free for like 6 months during the lockdown period can’t remember when it stopped but I never actually got onto it to use nobody neither you or bt could give me a login that worked can you help so I can use it please now?!

Very poor coverage in my area , been happening for weeks now , am i entitled to some money back due to lack of availability @EE

@EE No last night my phone was not working it cut out of Service for 10 minutes!!! 😤 not happy!!! Xxx

@EE Tbh im not too bothered cuz I don’t want to get in to debt with it or trouble with it then end up with nothing eventually down the line xxx

@dazzabird @htc @EE @Qualcomm No issues with drop outs. At one point it was switching between 4G & 5G quite a lot but kept the connection fine.

@EE Sorry, only just seen this. It’s GL53 8DG. Not there now but🤞that the service has improved when I’m there there 14th to 17th November

@Teshiburu @Three_Is_Broken @ThreeUK @ThreeUKSupport @EE @HuaweiMobileUK Thank you. Yes, that’s the same as mine. I just emailed @HuaweiUK support to see if there is an update and if so how to get it and install.

@VodafoneUK I pad delivered today on contract , no sounds on apps or able to get i message to work no phone number or contact for this impossible to speak to a human ,disgusted this cost a fortune. Should have stuck with @EE never again #dontgotovodaphone #betterthedevilyouknow

@Maverick2405 @ThreeUK @LiamGreatrex Well I wouldn’t be surprised! I’m on @EE now and so much better! It’s a shame as I’ve been with three years and never had that many issues. Seemed to have dropped right off

@iansteele @TTSShumba @ThreeUK @ThreeUKSupport @EE Hi Ian. Nothing has changed. No software update applied by @ThreeUK No improvement in data. I will be calling to cancel as soon as I get chance. I expect a long phone conversation.

@EE help our landline died midday. Master socket is dead

@TTSShumba @ThreeUK @ThreeUKSupport @EE @iansteele I’ll let you all know in the next day or two. @ThreeUK deadline for fix is this week. In the meantime, @EE have been super helpful.

@ThreeUKSupport OK thank you. It’s not just me having this bad experience is it, so I really hope you can get this fixed quickly. I’d prefer not to have to switch to #4GEE Mobile WiFi but #timewilltell #threehomefi #notcurrentlyfitforpurpose @iansteele @TTSShumba @ThreeUK @EE

@virginmedia no broadband in KT8 since yesterday lunchtime and fix ETA of 4pm today, not good enough. No-one on our street using @SkyUK has these continual drops in service, and we never had full outages with @EE either, just slow speeds, so why should we stay with you?

@stacelouise7 @EE Call up EE customer service. Your number can be changed over the phone.

YOU ARE SO BAD @EE

Half in the morning (target mara pace +10- 20%). Then back to @EE. Hopefully get it fixed or cancel my contract. I'm a lorry driver, I can't exist without Google maps and such.

My head is battered. Changed to @EE 4 days ago, did everything tech support said, been back to the shop twice, got a different SIM card, still no mobile data. Can only get internet over wi-fi. Spent last few hours reading about APN settings and watching YouTube vids. Nope. Wtf?

@EE and @VodafoneUK are having a competition to see who's worse ATM. EE's been down in my area since November and Vodafone a rocking a solid 1Mb/s. With neither looking like they intend on fixing their issues. Good job I'm not paying a combined £70 p/m for these services then.

@EE bit suss my internet goes down and my speed drops weeks before my contract ends , currently running below Minimum Guarantee but the lines appeared to close before 8pm as advertised

@EE my broadband seems to be fixed, but i still want to know if i can turn this feature off. i don't want to be redirected to a router page whenever there's an internet outage

And a second time a new SIM card sent out first class post by @ee that hasn’t turned up #socallednumber1 @MarcAllera why is your company so ****

@EE Hi, My issue was not resolved and no one called me back from the Support team.