EE outages and service status in Exeter, England

Problems in the last 24 hours in Exeter, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Exeter, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Exeter, England

The most recent EE outage reports came from the following cities: Exeter, and Exmouth.

City	Problem Type	Report Time
Exeter	Phone	24 days ago

Community Discussion

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EE Issues Reports Near Exeter, England

Latest outage, problems and issue reports in Exeter and nearby locations:

• 
  David Millward (@DavidJMillward) reported 5 minutes ago from Dawlish, England

  @ThreeUKSupport OK thank you. It’s not just me having this bad experience is it, so I really hope you can get this fixed quickly. I’d prefer not to have to switch to #4GEE Mobile WiFi but #timewilltell #threehomefi #notcurrentlyfitforpurpose @iansteele @TTSShumba @ThreeUK @EE

• 
  Jeff Laing 🇯🇲🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴‍☠️🇬🇧Wxm AFC Vets (@elovabloke) reported 9 minutes ago from Exeter District, England

  @EE hi I'm a customer.recently got a Pixel6a but cant find where the voicemail is to turn it on

• 
  sara bretherton (@SaraBretherton) reported 11 minutes ago from Exmouth, England

  @EE No last night my phone was not working it cut out of Service for 10 minutes!!! 😤 not happy!!! Xxx

• 
  Andy Lewis (@andy_d_lewis) reported 11 minutes ago from Woodbury, England

  @EE If you want to see how it should be done take a look at the O2 app. I would have been able to find what I needed in seconds rather than multiple attempts. It’s really poor.

• 
  Mark Cole (@coleybbq) reported 11 minutes ago from Exeter District, England

  @SkyHelpTeam you say the problem is solved, but we aren’t getting anything at all. Using @EE 4G to connect to anything atm. And yes, I’ve clicked on your link. It says everything is fine and I’m receiving 75mps download speeds. Ha!!

• 
  CLAIRE MORLEY (@claz82) reported 18 minutes ago from Cheriton Bishop, England

  @VodafoneUK I pad delivered today on contract , no sounds on apps or able to get i message to work no phone number or contact for this impossible to speak to a human ,disgusted this cost a fortune. Should have stuck with @EE never again #dontgotovodaphone #betterthedevilyouknow

• 
  sara bretherton (@SaraBretherton) reported 18 minutes ago from Exmouth, England

  @EE I had this message on Friday :- MyPlace update: The maintenance work near home is now complete, we recommend you restart your device. If you have already done this and are still having problems, please call us on 150!!Any chance of discounting my bill please as I had issues

• 
  Danny Whittle  (@dannybwhittle) reported 22 minutes ago from Exeter District, England

  @Maverick2405 @ThreeUK @LiamGreatrex Well I wouldn’t be surprised! I’m on @EE now and so much better! It’s a shame as I’ve been with three years and never had that many issues. Seemed to have dropped right off

• 
  Richard Sturman (@richsturman) reported 25 minutes ago from Exeter District, England

  Hi @EE, I will switch service provider immediately if I hear of one EE advert placed on GBNews. #DontFundGBNews

• 
  Lucinda Francis (@LucindaFrancis) reported 31 minutes ago from Exeter District, England

  @EE Sorry, only just seen this. It’s GL53 8DG. Not there now but🤞that the service has improved when I’m there there 14th to 17th November

• 
  Andrew Woodgates (@andrewwoodgates) reported 40 minutes ago from Exeter District, England

  @EE hi EE, upgraded my phone on the 8th August, received email confirming but nothing since!! Unable to reply to email, help on the app gives contact number but that cuts out saying this number is no longer available - what’s happening ?

• 
  Kate (@hideinhennock) reported 44 minutes ago from Hennock, England

  @EE please help I need to up my data allowance my house runs on data alone. I’m already paying £70 for 1TB and it’s not enough I have been on the phone for 50 minutes to be told nothing they can do. I have nothing left so 4 kids working from home it’s the weekend and no data left

• 
  sara bretherton (@SaraBretherton) reported 46 minutes ago from Exmouth, England

  @EE Tbh im not too bothered cuz I don’t want to get in to debt with it or trouble with it then end up with nothing eventually down the line xxx

• 
  Ben Broomfield 🚂🏳️‍🌈 (@BenBroomfield_) reported 46 minutes ago from Exeter District, England

  Little update for those wondering; Apparently a mast is pretty broken near me that my internet relies on and taking much longer to fix than anticipated. Next months charge has been waived due to my issues. Top work @EE from your advisor Grant 👍

• 
  Kate (@hideinhennock) reported 46 minutes ago from Hennock, England

  @EE hello, my app has signed me out I could not remember my password but now the password email isn’t coming through either. Is there an issue on EE end. I can’t phone for help without knowing my info which is on the app ?

• 
  Gary C (@G86457197) reported 46 minutes ago from Exeter District, England

  Very poor coverage in my area , been happening for weeks now , am i entitled to some money back due to lack of availability @EE

• 
  David Millward (@DavidJMillward) reported 53 minutes ago from Dawlish, England

  @TTSShumba @ThreeUK @ThreeUKSupport @EE @iansteele I’ll let you all know in the next day or two. @ThreeUK deadline for fix is this week. In the meantime, @EE have been super helpful.

• 
  Deane Sercombe (@DJohn_Sercombe) reported 57 minutes ago from Exeter District, England

  @EE hi I was suppose to get bt sport free for like 6 months during the lockdown period can’t remember when it stopped but I never actually got onto it to use nobody neither you or bt could give me a login that worked can you help so I can use it please now?!

• 
  David Millward (@DavidJMillward) reported 58 minutes ago from Dawlish, England

  @iansteele @TTSShumba @ThreeUK @ThreeUKSupport @EE Hi Ian. Nothing has changed. No software update applied by @ThreeUK No improvement in data. I will be calling to cancel as soon as I get chance. I expect a long phone conversation.

• 
  Anne (@Dancinannie68) reported 60 minutes ago from Exmouth, England

  @EE help our landline died midday. Master socket is dead

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rhian (@rhiangibson_) reported 7 minutes ago

  @EE I’ve tried to call but I can’t call, I’ve already set up roaming, it’s working, I have no spend cap, I’m on a local network. It’s not working. I can’t call to check a delivery if calls are not working from my phone…

• 
  MetaMaster 天 (@agenda2033) reported 8 minutes ago

  @EE I called 150 and the robot operator took me to the "new interactive service" which took me back to the same broken page, It is broken in web browser and in app

• 
  Will Wright (@WillWri36918764) reported 9 minutes ago

  @EE Told @EE we want to leave and cancel direct debit, threatened with debt collectors as we are in a 'contract'. Sorry, @EE are the only ones not fulfilling their end of the contract!

• 
  Dr Jonathan Lauderdale (@jon_lauderdale) reported 11 minutes ago

  @EE Hi, I think my number has just been put into hibernation, and I'm having trouble reaching a representative at your phone number (for some reason, I can't interact with the menu system). Can you help me?

• 
  Martin Elliker (@MartinElliker) reported 13 minutes ago

  @EE Thought you might like an update- the engineer attended and ran his tests - I was told the test indicated I was getting 350 mb download speed - I said that’s not what I’m signed up to I’m signed up to minimum1.3GB - so not even close - The engineer said I have to contact EE they can sort it from their end - I just felt like laughing at him - so I contacted EE and tests were run I even managed to run a speed test myself - and guess what we got an increased speed of 930 mb/s still way short of what I’m supposed to get - and it was agreed that the fault still existed - fast forward to 17:40 this evening and so get a text saying everything should now be ok - great I thought so I turned off the router and restarted it as I was told to do in the text - and wait for it - what a pile of 💩 it’s not fixed in fact I’m now only getting 850 mb/s - so the fault hast been corrected and I’m once again having to pay for a premium service which is worse than the BT service so was advised to change away from - Once again lie after lie after lie - I want this sorting - I want someone more senior to contact me and explain this whole thing through - and tell me the truth - why am I paying for something I’m not getting !!!!

• 
  Andrew Western (@AndyWestern) reported 18 minutes ago

  @EE absolutely fantastic that our broadband has cut out 4 times in the last 20 minutes or so 🙃

• 
  Bez Beresford (@bezberesford) reported 21 minutes ago

  Hello @EE your mast at LA6 3AR chapel le dales seem to be offline? Is there an issue

• 
  Gareth Owen (@gjo2405) reported 21 minutes ago

  @EE Why have I got to keep on calling? Surely good customer service would look at the number of complaints about the poor broadband and then propose a solution? Oh and also take into account the number of times I’ve called during the course of the complaint as well as accept fault

• 
  Rhian (@rhiangibson_) reported 27 minutes ago

  @EE in Mauritius and I’m unable to call customer services using my roaming package. It just says call ended, what can I do? I have an iPad coming and I have received no delivery confirmation email/texts but I spoke to a DPD driver on my doorbell as he attempted delivery yesterday

• 
  Will Wright (@WillWri36918764) reported 27 minutes ago

  @EE when are you going to sort my internet! It doesn't work! Since January, you're a joke