EE Outage Report in Exeter, Devon, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Exeter come from postal codes EX2.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Exeter, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Exeter and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 05: Problems at EE
EE is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (24%)
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Wi-fi (14%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Exeter, Devon, England
The most recent EE outage reports came from the following cities: Exeter.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| TV | ||
| Phone | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Exeter, England
Latest outage, problems and issue reports in Exeter and nearby locations:
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Kate
(@hideinhennock) reported
from
Hennock, England
@EE please help I need to up my data allowance my house runs on data alone. I’m already paying £70 for 1TB and it’s not enough I have been on the phone for 50 minutes to be told nothing they can do. I have nothing left so 4 kids working from home it’s the weekend and no data left
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Minkeys
(@Minkeys_) reported
from
Exmouth, England
update: We are working on the problem in EX8. It's taking longer than expected to resolve. We will continue to keep you updated. To keep connected simply use WIFI - @EE Simply use WiFi?? I'm outside most of the day with no WiFi, hope we're not paying full price for half service!
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Andy Lewis
(@andy_d_lewis) reported
from
Woodbury, England
@EE If you want to see how it should be done take a look at the O2 app. I would have been able to find what I needed in seconds rather than multiple attempts. It’s really poor.
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@Teshiburu @Three_Is_Broken @ThreeUK @ThreeUKSupport @EE @HuaweiMobileUK Thank you. Yes, that’s the same as mine. I just emailed @HuaweiUK support to see if there is an update and if so how to get it and install.
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Kate
(@hideinhennock) reported
from
Hennock, England
@EE hello, my app has signed me out I could not remember my password but now the password email isn’t coming through either. Is there an issue on EE end. I can’t phone for help without knowing my info which is on the app ?
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Deane Sercombe
(@DJohn_Sercombe) reported
from
Exeter District, England
@EE hi I was suppose to get bt sport free for like 6 months during the lockdown period can’t remember when it stopped but I never actually got onto it to use nobody neither you or bt could give me a login that worked can you help so I can use it please now?!
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Lucinda Francis
(@LucindaFrancis) reported
from
Exeter District, England
@EE Sorry, only just seen this. It’s GL53 8DG. Not there now but🤞that the service has improved when I’m there there 14th to 17th November
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Andy Lewis
(@andy_d_lewis) reported
from
Woodbury, England
@EE I managed it yesterday but I’m not looking forward to trying to add on data when I need it, any help you can provide would be gratefully received, thanks. Sort for being so grumpy! #edgeofgrump
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sara bretherton
(@SaraBretherton) reported
from
Exmouth, England
@EE I had this message on Friday :- MyPlace update: The maintenance work near home is now complete, we recommend you restart your device. If you have already done this and are still having problems, please call us on 150!!Any chance of discounting my bill please as I had issues
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sara bretherton
(@SaraBretherton) reported
from
Exmouth, England
@EE No last night my phone was not working it cut out of Service for 10 minutes!!! 😤 not happy!!! Xxx
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Andrew Woodgates
(@andrewwoodgates) reported
from
Exeter District, England
@EE hi EE, upgraded my phone on the 8th August, received email confirming but nothing since!! Unable to reply to email, help on the app gives contact number but that cuts out saying this number is no longer available - what’s happening ?
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Ben Broomfield 🚂🏳️🌈
(@BenBroomfield_) reported
from
Exeter District, England
Little update for those wondering; Apparently a mast is pretty broken near me that my internet relies on and taking much longer to fix than anticipated. Next months charge has been waived due to my issues. Top work @EE from your advisor Grant 👍
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CLAIRE MORLEY
(@claz82) reported
from
Cheriton Bishop, England
@VodafoneUK I pad delivered today on contract , no sounds on apps or able to get i message to work no phone number or contact for this impossible to speak to a human ,disgusted this cost a fortune. Should have stuck with @EE never again #dontgotovodaphone #betterthedevilyouknow
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Gary C
(@G86457197) reported
from
Exeter District, England
Very poor coverage in my area , been happening for weeks now , am i entitled to some money back due to lack of availability @EE
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𝔸𝕁 ℝ𝕠𝕓𝕖𝕣𝕥𝕤 🦊🔥📸
(@FoxFyrePhotos) reported
from
Tiverton, England
.@EE My elderly father rang me from his landline in a panic because his mobile phone wouldn’t dial out. Turns out it’s just your network that’s rubbish. Please sort it out! 😠😠😠
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Jeff Laing 🇯🇲🏴🏴☠️🇬🇧Wxm AFC Vets
(@elovabloke) reported
from
Exeter District, England
@EE hi I'm a customer.recently got a Pixel6a but cant find where the voicemail is to turn it on
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Ben Wood
(@benwood) reported
from
Exeter District, England
@dazzabird @htc @EE @Qualcomm No issues with drop outs. At one point it was switching between 4G & 5G quite a lot but kept the connection fine.
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Mark Cole
(@coleybbq) reported
from
Exeter District, England
@SkyHelpTeam you say the problem is solved, but we aren’t getting anything at all. Using @EE 4G to connect to anything atm. And yes, I’ve clicked on your link. It says everything is fine and I’m receiving 75mps download speeds. Ha!!
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sara bretherton
(@SaraBretherton) reported
from
Exmouth, England
@EE Tbh im not too bothered cuz I don’t want to get in to debt with it or trouble with it then end up with nothing eventually down the line xxx
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Richard Sturman
(@richsturman) reported
from
Exeter District, England
Hi @EE, I will switch service provider immediately if I hear of one EE advert placed on GBNews. #DontFundGBNews
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Kinrade
(@djkinrade) reported
@EE Explain to me which networks you own? I live in London and can't get 3 or 4g in my house. You aren't interested in providing good service. Frankly your sound bites are pathetic too.
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BT
(@bt_uk) reported
@mrfrankzola @MarcAllera @EE We do real-time eligibility checking with DWP, for which each customer will need their National Insurance number. If you need any more help, please DM us and we can answer any questions you may have. 2/2
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Stephen Mander
(@SteveMander) reported
@EE are your #Phones down? Trying to call 150 (and the alternative numbers and nothing connects) also appears the contact function on the website isn’t working/available
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donna phillips
(@donnaphillipsx) reported
@EE No it doesn’t it’s also her gps & fall detector emergency sos alarm that is not working which is the major concern. Our stress is off the scale it’s been over 6 weeks stop making excuses about gatesbeing locked and get the bloody thing fixed @Ofcom #porteynon #gower @WalesOnline
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Nicole Mountford
(@Nicole_JBxoxo) reported
@EE trying to get through to your customer service lines but it’s not going through. Is there an issue?
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Chris Munroe
(@crizzlemunroe) reported
@virginmedia I spoke to your team already. Really poor service. They said there was nothing they could do. As I can’t be without a phone for 5 days I’ve signed up with @EE instead. I was able to walk into their shop this afternoon and get a new sim immediately.
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minimaddii 🏴🏴
(@minimaddiiTTV) reported
So my new @EE broadband still doesn't work even after they texted me and said "it's up and running"... I work from home. In these times where people are working from home it's vital to have access to the Internet. They better get someone out to have a look TODAY
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david
(@david66881118) reported
@UswitchUK @EE That’s funny, been trying to get hold of @EE customer service all day and still can’t get through and now it’s stopped ringing all together. Absolute shambles
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LesleyHawkins2
(@lesley675t) reported
@EE Exceptionally disappointed in your customer service today. Your complaints team were not even interested in checking with the store concerned. No chance of any learning from my complaint/feedback. Far too departmentalised and defensive. Very poor attitudes. Shame on you.
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Paul Mcgrath
(@paulmcgrathuk) reported
@EE @SteveMander I had the same problem today, turned airplane mode off & back on then it was fine