EE outages and service status in Selkirk, Scotland

Problems in the last 24 hours in Selkirk, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Selkirk, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Selkirk, Scotland

Latest outage, problems and issue reports in Selkirk and nearby locations:

• 
  ᗪᒍ ᔕOᒪEᗰᗩᑎ (@DJ_Soleman) reported 27 minutes ago from Hawick, Scotland

  @EE is it acceptable to be on hold 35 mins it’s then get hung up on and problem Not Grt solved.......

• 
  Dave Cawthorn (@Snowcavedave) reported 40 minutes ago from Roberton, Scotland

  @EE Service is starting to remind me of BT. Four attempts today with several summarily cut off.

• 
  Dave Cawthorn (@Snowcavedave) reported 42 minutes ago from Roberton, Scotland

  @EE why do you promise to phone back and then hang up when you ask who we are?

• 
  Sian Downes (@Siananigans) reported 53 minutes ago from Hawick, Scotland

  Hi @EE. Are there signal issues in TD9 as I have had basically zero phone service all day! Thanks

• 
  Zander Law (@ZanderLaw) reported 57 minutes ago from Galashiels, Scotland

  @EE If you call the number they answer as EE and ask how they can help today! Seemed Legit to me and I’m pretty clued up on Scam Calls, but I genuinely don’t think this is! How did they know that was one of my only PAYG numbers? Knew my name, If you call the number you’ll can tell 👍🏻

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Petunia (@Petunia01755853) reported 14 minutes ago

  @EE How incompetent are you people, had an account for 15yrs with 2 numbers, you still send the important information the the secondary number and not the primary one. ITS NOT THAT HARD TO FIX IS IT

• 
  Phil (@NYorksPhil) reported 16 minutes ago

  @EE Hi, is EE RCS messaging down? It's stopped working for all my contacts. Still says connected in my Google messages app settings under RCS Status.

• 
  BB 3.0 (he/him) 🇬🇧🇺🇸 🇺🇦🇵🇸💙 (@brucejijones) reported 16 minutes ago

  @EE That’s no good I can text and it wants me to respond to texts that I get. I’m exasperated you have a horrendous use case for you users specifically geared to less people on the phones help customers. Disgraceful

• 
  Le Coq (@LeCoq_79) reported 20 minutes ago

  @Ladydollx_ @EE I had a similar issue when they switched BT internet over to @EE. They insisted I’d get the same plan for the same price, but delivered a far lower plan and then tried to charge me for the upgrade. Eventually the call logs were “lost” and they matched the original offer.

• 
  Rachel Bridge (@rachelbbridge) reported 22 minutes ago

  Gotta love he @EE complaints process... they **** up, they ask you to wait 8 days for them to respond, but their communications say they'll close the complaint if they don't hear from you within 7 days!! Except customers are waiting for the outcome so why do they need to chase?!

• 
  Seb (@SebParkinson) reported 28 minutes ago

  @EE I'm already on with a formal complaint about my abysmal service. Hoping you'll let me out of my contract so I can go with a provider that actually delivers what the customer is paying for.

• 
  Lynda Hull (@lyndannh) reported 29 minutes ago

  @EE URGENT I am in Australia. My 7 day pass has expired. I have been trying for an hour to renew it. Need immediate help please. Emergency.

• 
  Sam J (@samj2501) reported 29 minutes ago

  @EE @EE 40 minutes into a live chat trying to get this sent out still. Whoever decides your customer services scripts and strategy needs sacking immediately. Can’t wait for my contracts to run down to move elsewhere because you’re THE MOST frustrating company to try and deal with

• 
  Me (@shawtty64) reported 30 minutes ago

  @EE there is a problem with your app AGAIN.... please sort it. Not able to get on it yesterday, last night or this morning. !

• 
  ⚫️ ElleQat (@BaroqueChic) reported 32 minutes ago

  @EE I’ve checked the app & I can’t find a ‘live chat’ option; it just diverts me via various irrelevant subjects to either ‘in-store’ help (useless; I’m housebound) or “ask the community”. Don’t you take responsibility as a company for your own lack of security? #BadCustomerService