EE outages and service status in Selkirk, Scotland

Problems in the last 24 hours in Selkirk, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Selkirk, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Selkirk, Scotland

Latest outage, problems and issue reports in Selkirk and nearby locations:

• 
  Zander Law (@ZanderLaw) reported 18 minutes ago from Galashiels, Scotland

  @EE If you call the number they answer as EE and ask how they can help today! Seemed Legit to me and I’m pretty clued up on Scam Calls, but I genuinely don’t think this is! How did they know that was one of my only PAYG numbers? Knew my name, If you call the number you’ll can tell 👍🏻

• 
  Dave Cawthorn (@Snowcavedave) reported 26 minutes ago from Roberton, Scotland

  @EE why do you promise to phone back and then hang up when you ask who we are?

• 
  Dave Cawthorn (@Snowcavedave) reported 30 minutes ago from Roberton, Scotland

  @EE Service is starting to remind me of BT. Four attempts today with several summarily cut off.

• 
  ᗪᒍ ᔕOᒪEᗰᗩᑎ (@DJ_Soleman) reported 36 minutes ago from Hawick, Scotland

  @EE is it acceptable to be on hold 35 mins it’s then get hung up on and problem Not Grt solved.......

• 
  Sian Downes (@Siananigans) reported 36 minutes ago from Hawick, Scotland

  Hi @EE. Are there signal issues in TD9 as I have had basically zero phone service all day! Thanks

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Taylor (@dtaylor5633) reported 5 minutes ago

  @SJG1007 @EE Yeah my app is down too. Just when I need to use it. Forces you to sign in with new passcode then tells you "something isn't right"

• 
  Alan Roberts (@AlanRob68902430) reported 7 minutes ago

  @EE its crazy that since March 9th I've been trying to upgrade and had to take complaint to exec team, just rang up as nobody has addressed the complaint, the person I just spoke to done the upgrade with 0 issues, oh well you got me for another 3 years ;-)

• 
  AFCdonnilad (@afcdonnilad) reported 8 minutes ago

  Formal complaint incoming. @bt_uk @EE @OpenreachHelp for nearly a MONTH. Told it’s “escalated” but no progress, no accountability, no communication. Completely unacceptable. Next step: formal complaint, compensation claim & escalation to Ofcom if not resolved immediately Pt2

• 
  Rachel Bridge (@rachelbbridge) reported 15 minutes ago

  @grantaddick100 @EE Those, and all the ones with a ‘higher than average’ call waiting time and then cut the phone off after a set time so you always end up at the back of the queue. Employ more people, pay them better, actually help your customers.

• 
  Micky Jones (@MickyJones_) reported 17 minutes ago

  @HappyDa63374790 @EE Yep its still down for me the website is really glitchy too

• 
  Ralph Hardwick (@HardwickRalph) reported 19 minutes ago

  @EE My full fibre EE service keeps being cut, losing my TV image. Your website and fault finding service is diabolical. Why cannot I discuss with a real person rather than a computer bot?

• 
  David Echo Guild (@echopark24) reported 19 minutes ago

  Spent 30mins trying to log in to the @EE app. Asks me the same questions like password, pin and it will text me a code, but errors out. I checked their tags and seemly I'm not the only one with issues. Tried their service checker but the link takes me to the app... Why?

• 
  Dean Hazell (@Deano01973) reported 20 minutes ago

  @EE do you offer broadband and TV similar to @virginmedia? I am looking to move away from Virgin as they have charged me a late payment fee which was down to an error they made.

• 
  Neil Davis (@neiltheshaker) reported 21 minutes ago

  @EE I’ve bought a product from you and you expect me to chase you for an update? Wow when I eventually receive it it’ll be coming straight back to you! Absolutely pathetic customer service…

• 
  BRD Investigations (@brdinvestigate) reported 26 minutes ago

  @EE Why have you suspended my services when I've paid over £120. Disgusting service. I did a promise to pay after redundancy and you said you wouldn't. I paid tonight and then suddenly you suspended my services..... Shocking!