EE Outage in Ripon, North Yorkshire, England

@EE I have had problems with data gifting because the option doesn't appear. This has gone on for months and I have to call your technical helpline to transfer data to my son. Are there any fixes to the app, because this is a real pain!

@EE I had it until I upgraded but they said I would have to cancel it to upgrade then add it back on. But I can’t find it on the website to add it like I had done previously

@EE Disappointed! Angry! screwed over!! EE **** UP. Horrific customer service. Court now the only option. #Corporategreed #Moneyovercustomers #Dontcarewontcare

@EE Help needed STILL! EE messed up. 18 months of being ignore! I'm a number, I'm faceless and now I'm cashless. No live chat just lies and sad kittens.

He everyone avoid @EE at all COST ✅ Stuck in a two year contract that was miss sold. Never run out of data they said... LIES LIES LIES. #poorcustomerservice AVOID AVOID AVOID

@EE I have been a customer since the early 90’s via orange. Run our business phones through you. I am seriously considering leaving you. I live 12 minutes walk from the centre of Harrogate HG1 post Codd and cannot get a 3/4G Signal on my street or in my home 1/2.

@EE I seem to have lost 4G and can't get it back, have tried all the usual stuff. Can you help?

@EE very efficient service to deal with my lack of connection to the phone network. A chatty person on Tweet.

@EE the usual shambolic level of service from your Harrogate store. Why can't your staff get even basic bits of information right. More inconvenience for me. Thanks very much for wasting my time.

@EE Sending it back, making me reorder - really !!!! Your website was poor took 3 attempts first time. Oh & she needed it quickly for work - absolute crap customer service - jobs worth processes too

Apparently it's time for my mobile phone 'upgrade'. In other words I will waste an afternoon arguing with the dreadful @EE with them trying to flog me some Chinese crap whilst I try (and usually fail) to keep my temper. Wish me luck.

In case anyone missed it the first time, I repeat my recommendation to never, ever use @EE and if you do, then don't believe a word they say. If they can't squeeze more cash out you then they aren't interested. Set of chiselling shysters.

Don't generally do recommendations. But here's one. Never, ever use @EE. Their 'customer service' is like paying a monthly fee to be repeatedly kicked in the bollocks. Truly dreadful experience. Avoid.

@EE visited your Leeds Briggate store today. Complete waste of time. Completely unable to assist. Only interested in trying to sell me an upgrade. Not impressed. Why am I bothering with s contract when your post-sales support is so piss-poor.

Emergency calls only since this morning with @EE

hi @ee you misinformed me, changed my contract, admit to misinforming me but can't revert your changes. now moved to @ThreeUK you've just lost a customer of around 6 years. congratulations!

@EE visited one of your in-store outlets earlier this morning regarding an upgrade. What an experience for all the wrong reasons! Felt for the trainee having to work and learn from a manager whose customer service was so poor. Obviously didn't proceed with the upgrade!

@EE day three of no signal! Unacceptable is a word that could be used!

@EE is there a problem with network coverage. I normally have 5G at the location I’m in but today it’s only showing 3G

@EE Hi, just wondering if you’re ever going to sort out our phone signal/4G in the L10 area? I’ve been with EE for a good few years now, and this has never been fixed. Why am I paying for so much data when I can’t even access it in my own home/street? The coverage here is so bad.

@EE Unfortunately the above link is still not working & it will not let me delete phone number from account because of two-factor authentication!? I have however updated my preferred payment method to my card rather than number.

@EE Hello it says no service

@EE I have only ever had one Apple ID which is why the message doesn’t make sense. Apple support have checked my Apple ID & phone number neither of which are linked to any other ID’s. They said to get in touch with EE as it isn’t a fault from apple. Thanks :)

@EE Yeah I’ve explained I don’t think I shouldn’t pay because of how long I’ve been with the company but it’s never happened no matter what I’ve upgraded to. It was either a £30 or £50 upfront cost and that’s before paying the bill each month. Expensive