EE outages and service status in Portrush, Northern Ireland

Problems in the last 24 hours in Portrush, Northern Ireland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Portrush, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Portrush, Northern Ireland

Latest outage, problems and issue reports in Portrush and nearby locations:

• 
  Rodney (@Rod1690) reported 37 minutes ago from Coleraine, Northern Ireland

  @EE Hi, no broadband here at BT52 2BH Is there a fault issue

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Oldpuddle (@Oldpuddle) reported 5 minutes ago

  @EE and @HBO - if you offer a free trial to customers then don't charge people for it when they sign up. We even called customer services and lo and behold - we get charged. Terrible behaviour.

• 
  Jason tulip (@Jasont72) reported 8 minutes ago

  @EE Don’t need to check online I used my phone to check, online it says I can get 5g, but it only ever shows 4g with poor speeds, is this enough reason to leave my contract ?

• 
  Me (@shawtty64) reported 13 minutes ago

  @EE there is a problem with your app AGAIN.... please sort it. Not able to get on it yesterday, last night or this morning. !

• 
  Jac Dee 🇺🇦 (@Jacsplace3) reported 14 minutes ago

  Still no home internet connection from @EE On Thursday at 14:45 they said it will be back on within the hour. A further call they said by the evening. Friday they said it will be back on in 4-6 hours. It's now Saturday. Are customer service colleagues encouraged to tell untruths?

• 
  Rachelle Georgina🇨🇮🇷🇴🇩🇪🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@chellebadita) reported 16 minutes ago

  @darksister841 @EE Sadly what the world is coming to. I will never use a call centre again after this, just not worth the grief.

• 
  Mared Williams (@mared_williams5) reported 17 minutes ago

  @EE just had someone at our door from EE talking about cables being replaced, slow internet speeds, who we’re with. He had ID. said no when asked if he was trying to sell smth. he clearly was. In LL65 postcode and he asked for phone no. Can you shed some light on what this was?

• 
  J (@Daylightfire) reported 18 minutes ago

  outstanding work from @WeAreOpenreach when installing neighbours fibre they cut our broadband, just cut the cable, Even though it clearly goes into a different house, and @bt_uk / @EE said, best we can do to get it back is Tuesday. The levels of customer service are at a new low

• 
  Billy Hawes (@Billyhawes) reported 18 minutes ago

  I don’t normally post but is there anything more frustrating than phone signal…. @EE @O2 2026 and in the southwest of England for 250 miles travelling up north. Not one stable phone call. #shambles

• 
  Iain Murphy (@the_murfmeister) reported 18 minutes ago

  @EE I’ve already called several times on Friday and today. Lots of time spent on hold. Online support is really poor. All I wanted was to watch a TV channel I have paid for but you have cancelled the channel, taken my money and won’t reinstate unless I call you again several times.

• 
  Cathy Joslin (@CathyJoslin) reported 20 minutes ago

  @EE Hi hope you can help I’m not receiving OTP passwords from my bank