EE outages and service status in Portrush, Northern Ireland

Problems in the last 24 hours in Portrush, Northern Ireland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Portrush, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Portrush, Northern Ireland

Latest outage, problems and issue reports in Portrush and nearby locations:

• 
  Rodney (@Rod1690) reported 58 minutes ago from Coleraine, Northern Ireland

  @EE Hi, no broadband here at BT52 2BH Is there a fault issue

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AFCdonnilad (@afcdonnilad) reported 4 minutes ago

  Formal complaint incoming. @bt_uk @EE @OpenreachHelp for nearly a MONTH. Told it’s “escalated” but no progress, no accountability, no communication. Completely unacceptable. Next step: formal complaint, compensation claim & escalation to Ofcom if not resolved immediately Pt2

• 
  Love2knit4love (@Love2knit4love) reported 7 minutes ago

  @EE nightmare been sitting waiting for over an hour at SIL bedside in hospital waiting for a promised call back to sort out an issue with her mobile account, very frustrating when trying to sort things :(

• 
  steve* (@gypsydog2) reported 7 minutes ago

  Thats nothing. @EE came to my door told me that if I didnt need my home line they would beat my talk talk bill(£36)that included tv for £31 so I switched,they sent no tv box then wanted to charge me another £24 extra for basic tv box so They wanted £55 for a lesser service

• 
  Yorkshire Business, Media & Property (@YorkshireProps) reported 8 minutes ago

  @EE Simply the worst mobile app in the history of the world. Shame they won't see this post.

• 
  Dave (@DEI_Bollard) reported 8 minutes ago

  @EE Your customer service used to be good. Then BT got involved. Now its all text messages and **** arsing about. I remember when I could call speak to a very helpful Irish person. Now its just about pleasing shareholders and not the paying customer. Good riddance wankers.

• 
  Jenny (@JennyB311) reported 14 minutes ago

  My 96 year old gran who is more or less deaf and never wears her hearing aids has somehow got a voicemail service added to her phone by @BT @EE and now can’t get to it fast enough to answer it. My father phoned to cancel it and was told it’s cancelled but it’ll stay on her phone for a month. This is a very vulnerable elderly woman that has no requirement for voicemail. This should never have been added in the first place and it needs to be removed immediately! I wonder if someone got commission for setting this up?

• 
  nk kai (@kaileslie85) reported 14 minutes ago

  @EE they say been awarded best network says who? Hear at ee if you don’t get any coverage in your house and other people it fine to them wi fi calling should do the job what if u don’t have wi fi then u just don’t get signal and can’t get online no matter if you pay contract

• 
  Love2knit4love (@Love2knit4love) reported 15 minutes ago

  @EE Problem is I have had to leave the hospital without this resolved again after spending an hour on the phone last night trying to sort it & we wanted to have me named on the account so I could phone to sort this without having to fight through the system.

• 
  Brian Slater (@BrianSlater1976) reported 17 minutes ago

  @EE signal issues yet again in KY12 left without phone or 4G WiFi connection. Beginning to become a regular occurrence.

• 
  Ian Knight (@zort70) reported 18 minutes ago

  @EE We have phoned and got through to someone, seems like an update last night made the router go offline. Had to do a factory reset and reconfigure our network settings to get it back running again.