EE outages and service status in Portrush, Northern Ireland

Problems in the last 24 hours in Portrush, Northern Ireland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Portrush, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Portrush, Northern Ireland

Latest outage, problems and issue reports in Portrush and nearby locations:

• 
  Rodney (@Rod1690) reported 28 minutes ago from Coleraine, Northern Ireland

  @EE Hi, no broadband here at BT52 2BH Is there a fault issue

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Neil Davis (@neiltheshaker) reported 7 minutes ago

  @EE I’ve bought a product from you and you expect me to chase you for an update? Wow when I eventually receive it it’ll be coming straight back to you! Absolutely pathetic customer service…

• 
  🇮🇪🇮🇪🇮🇪 (@TiernanRichmon1) reported 8 minutes ago

  @EE I’ve never had any problems with the landline but honestly the past few months in my area, the call signal has been really poor. Sometimes it’s going to SOS. Please sort it out

• 
  Handsome Nick (@Nicklo2k) reported 11 minutes ago

  @EE your customer service is an absolute joke. Spoke with someone, put on hold whilst they looked into the mistake made by someone 5 days ago, left me on hold for 40 minutes, then transferred me to a different call centre who were very confused. Now told you are closing.

• 
  StevieP (@stevep27a) reported 13 minutes ago

  @EE Your broadband app doesn't work and there are features that can only be done on the app - help please!

• 
  Jill Matthews (@mat11217534) reported 14 minutes ago

  @EE EE mis sold me a broadband contract. I cancelled my contract with EE but they poached me back by misrepresenting the deal. Furious! My complaint registered but complaint closed yesterday without them even ringing me. I will not be renewing with EE

• 
  Thomas O'Duffy (@ThomasODuffy) reported 16 minutes ago

  @jammierooroo @SkyUK @EE UK charges a 99p/minute "connection fee" on mobile if you call a 0845 number, which includes many forms of customer service, on top of the 1 to 7p cost of calling an 0845 number. There is absolutely no justification for such predatory and greedy pricing which disproportionately older citizens or people on lower income.

• 
  Anne Jirsch (@AnneJirsch) reported 17 minutes ago

  @SharonOReilly8 O2 have phoned me several times today trying to resolve things I might go back to @ee. I didn’t have one complaint in 16 years.

• 
  Don kk (@comm_triplev) reported 17 minutes ago

  @EE is the worst mobile network service provider in the UK. So fraudulent with incompetent customer service agents

• 
  tim davis (@timdavis87) reported 22 minutes ago

  Is @EE the hardest organization to speak to. Instead of meaningless text options why not answer a phone. And why when you open a complaint will you close it unless I contact you. Surely you should contact me to say how and when it’s been resolved. Absolutely appalling

• 
  stephen (@n0b0dy1280) reported 23 minutes ago

  @EE I’m looking for some help with regards to my old contract phone, we’ve given it to my daughter, set up a new Apple ID but it’s went into activation lock. Contacted Apple and they need proof of purchase, we don’t have that as it’s been 2+years Is this something we can request