EE outages and service status in Portrush, Northern Ireland

Problems in the last 24 hours in Portrush, Northern Ireland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Portrush, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Portrush, Northern Ireland

Latest outage, problems and issue reports in Portrush and nearby locations:

• 
  Rodney (@Rod1690) reported 31 minutes ago from Coleraine, Northern Ireland

  @EE Hi, no broadband here at BT52 2BH Is there a fault issue

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steveo (@SteveA39845825) reported 7 minutes ago

  @EE can actually get in the App this morning. But can't expand 'MANAGE BROADBAND' to check speeds etc. Is there still a problem?????

• 
  Neil Davis (@neiltheshaker) reported 8 minutes ago

  @EE I’ve bought a product from you and you expect me to chase you for an update? Wow when I eventually receive it it’ll be coming straight back to you! Absolutely pathetic customer service…

• 
  Rachel Bridge (@rachelbbridge) reported 14 minutes ago

  Gotta love he @EE complaints process... they **** up, they ask you to wait 8 days for them to respond, but their communications say they'll close the complaint if they don't hear from you within 7 days!! Except customers are waiting for the outcome so why do they need to chase?!

• 
  b (@_b__77) reported 19 minutes ago

  @EE What is going on with our network, the signal has just gone down then up then down to where no pages are loading, getting 4G and 2meg???????

• 
  Michael Knight (@michaelmknight) reported 20 minutes ago

  @EE Hi, You keep asking me to create a new profile as I'm apparently on an old profile. When I try, it states my email addresses is already in use. Why couldn't you just migrate user accounts to the newer profiles instead of causing issues? Technology is great if you use it properly.

• 
  BB 3.0 (he/him) 🇬🇧🇺🇸 🇺🇦🇵🇸💙 (@brucejijones) reported 23 minutes ago

  @EE you suck!! you keep threatening to call within 15 minutes. It’s been over a month now! When I’m having issues with text messaging it’s pathetic to keep sending me messages I can’t respond to! Who the hell does you use cases Its an AI loop from hell

• 
  Tony Crystal (@TonyCrystals) reported 25 minutes ago

  @Gwitter93 @EE I had a very similar problem, no one answers the phone either, when k eventually gave up and cancelled the DD they billed me for full 2 years of Sim only use. £600 for nothing. EE is shameless in its pursuit for profits. Avoid them at all costs.

• 
  Oldpuddle (@Oldpuddle) reported 30 minutes ago

  @EE and @HBO - if you offer a free trial to customers then don't charge people for it when they sign up. We even called customer services and lo and behold - we get charged. Terrible behaviour.

• 
  stephen (@n0b0dy1280) reported 30 minutes ago

  @EE I’m looking for some help with regards to my old contract phone, we’ve given it to my daughter, set up a new Apple ID but it’s went into activation lock. Contacted Apple and they need proof of purchase, we don’t have that as it’s been 2+years Is this something we can request

• 
  Jo J (@JoJay3363) reported 31 minutes ago

  @EE absolute garbage app down yet again and I am left unable to use parental controls. So much negative feedback on your forum yet nothing improves. 😡