EE outages and service status in Portrush, Northern Ireland

Problems in the last 24 hours in Portrush, Northern Ireland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Portrush, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Portrush, Northern Ireland

Latest outage, problems and issue reports in Portrush and nearby locations:

• 
  Rodney (@Rod1690) reported 54 minutes ago from Coleraine, Northern Ireland

  @EE Hi, no broadband here at BT52 2BH Is there a fault issue

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simon Patterson (@denkmit) reported 3 minutes ago

  @EE my mobile data has stopped working while roaming, your AI chat function is useless, and when I try calling customer support on either 150 or the other number I get a message telling me I've 'restricted these types of call.' What now?

• 
  Victor Knight (@freakknight) reported 4 minutes ago

  @EE already in the EU, forgot to activate roaming and have tried by message and online. So far not working (getting signal but no data) already try to reset phone and change cellphone networks. And in PAYG and was using it in the UK just yesterday. Please an assist? Thanks

• 
  Kristina Pla (she / her) (@I_love_mornings) reported 6 minutes ago

  @EE I already did that and they told me it was a general problem affecting several customers and that I should wait about a week for it to clear. This time has passed and it's still the same for me, hence why I'm enquiring

• 
  🇮🇪🇮🇪🇮🇪 (@TiernanRichmon1) reported 6 minutes ago

  @EE I’ve never had any problems with the landline but honestly the past few months in my area, the call signal has been really poor. Sometimes it’s going to SOS. Please sort it out

• 
  Thomas O'Duffy (@ThomasODuffy) reported 6 minutes ago

  @jammierooroo @SkyUK @EE UK charges a 99p/minute "connection fee" on mobile if you call a 0845 number, which includes many forms of customer service, on top of the 1 to 7p cost of calling an 0845 number. There is absolutely no justification for such predatory and greedy pricing which disproportionately older citizens or people on lower income.

• 
  Matthew Watts (@Matthew_G_Watts) reported 7 minutes ago

  @EE Not helpful when I have neither WiFi nor mobile internet. I'm probably out of pocket to the tune of ~£250 for missing out on a day of contracting plus a £40 train journey to get to somewhere with WiFi. I want to make an official complaint and, inevitably, when you don't do...

• 
  Charlie Thomas (@CThomas663) reported 8 minutes ago

  And then the auto dialler calls me straight back with an empty line. Much more of this, @EE and I'll be switching network provider.

• 
  UniTED (@tedio74) reported 8 minutes ago

  Hi @EE, my broadband has been down for over 40 hrs and all I keep getting sent is messages that it will be fixed at various times or within next 4 hrs. I was promised by customer services it would be fixed by 6pm last night after he spoke with Open Reach, but still no change now.

• 
  Queen Marie 21st👑❤ (@Mariexxxx21) reported 8 minutes ago

  @virginmedia Great to hear a you problem in my area cant be fixed until at LEAST tomorrow afternoon. No TV, no WiFi and not even a land line phone. Thank the @EE gods for my mobile data🙏🏻 Not so good for my 80 year old parents now🙄

• 
  Tony Goodger ✝️☮️🇪🇺 (@Carer26) reported 11 minutes ago

  @EE I live in the middle of nowhere. I have the EE app but it is sending me messages via my non-working phone number. I have missed 11 calls from my GP and 14 from the district nursing team today. I do not have a landline. This problem occured a month ago and you sorted it then