EE outages and service status in Peterhead, Scotland

Problems in the last 24 hours in Peterhead, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Peterhead, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Peterhead, Scotland

Latest outage, problems and issue reports in Peterhead and nearby locations:

• 
  Mark🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 🚂 🚒 (@71PA2) reported 9 minutes ago from Ellon, Scotland

  @EE despite the Network Checker on your website saying there isn't a problem... No Service AB41 9FW😡

• 
  Robbie Ross (@_RobbieRoss) reported 23 minutes ago from Ellon, Scotland

  @EE Hi Chris. All sorted now. There was clearly some big outage as I had no signal but back to normal 👍🏻

• 
  Mark🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 🚂 🚒 (@71PA2) reported 52 minutes ago from Ellon, Scotland

  Count on EE? 🤔🤔 Maybe someone can explain why with full service shown, calls drop every time I pass Murcar roundabout Aberdeen NJ 94680 12414 @EE I don't pay the money I do to get Analogue Style phone service 😠

• 
  Mark🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 🚂 🚒 (@71PA2) reported 54 minutes ago from Ellon, Scotland

  @EE Service came back late last night but now off again this morning. No notification given about any maintenance. This happens regularly and we are out of contact completely. Time this was fixed once and for all

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ade-Olusegun (@OlusegunAdekun4) reported 5 minutes ago

  @EE Has anyone else had @EE send contract terms after sign‑up, ignore service issues, and then hit your credit file? Because this whole experience feels like a masterclass in how not to treat customers.

• 
  Wayne Patton (@patton_wayne) reported 6 minutes ago

  @EE , having issues with boardband connection chat box to tech support was slow and difficult to explain issues. In end just gave up, spoke to customer service chat and again little support. I’m so disappointed will be looking forward to the day I can cancel.

• 
  Daniel Bailey (@DanielLBailey) reported 8 minutes ago

  Once your contract term is done the service on @EE becomes poor. I've experienced it every time my contract runs out. Despite still paying for the service on a rolling contract. Why is that?

• 
  ⚫️ ElleQat (@BaroqueChic) reported 9 minutes ago

  @EE I’ve checked the app & I can’t find a ‘live chat’ option; it just diverts me via various irrelevant subjects to either ‘in-store’ help (useless; I’m housebound) or “ask the community”. Don’t you take responsibility as a company for your own lack of security? #BadCustomerService

• 
  Jac Dee 🇺🇦 (@Jacsplace3) reported 11 minutes ago

  Still no home internet connection from @EE On Thursday at 14:45 they said it will be back on within the hour. A further call they said by the evening. Friday they said it will be back on in 4-6 hours. It's now Saturday. Are customer service colleagues encouraged to tell untruths?

• 
  Neil Davis (@neiltheshaker) reported 12 minutes ago

  @EE you sent me an order confirmation email and a plan confirmation email last Friday but apparently my order didn’t complete. Still not responded to my complaint about this and your previous response on here was also dreadful. UK’s best mobile network? Absolutely unbelievable!

• 
  Alan Roberts (@AlanRob68902430) reported 13 minutes ago

  @EE_queries Why would a fake account be dealing with a complaint pmsl @EE this is scammer isn't it?

• 
  Miles marchment (@Triathlon_miles) reported 19 minutes ago

  @EE @indigojo_uk Same my house is LU1 4ER couldn’t find a problem even thought the signals so bad. The trainer couldn’t hear me properly

• 
  Jon Pitts (@briavelsjon) reported 20 minutes ago

  @CathyJoslin @EE Are you receiving automated texts from other senders? That's the best test of whether this is a sender-specific issue, or an end-user-specific one. That then dictates the course of action to rectify.

• 
  Jac Dee 🇺🇦 (@Jacsplace3) reported 30 minutes ago

  Finally, a customer service employee from @bt_uk is taking ownership of my complaint. Apologies offered by her. I have requested a timeline of everything to identify human error in ceasing the account. Agreed a plan to reinstate broadband & get a refund from @EE @BBCWatchdog