EE outages and service status in Ellon, Scotland

Problems in the last 24 hours in Ellon, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ellon, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Ellon, Scotland

Latest outage, problems and issue reports in Ellon and nearby locations:

• 
  Robbie Ross (@_RobbieRoss) reported 9 minutes ago from Ellon, Scotland

  @EE Hi Chris. All sorted now. There was clearly some big outage as I had no signal but back to normal 👍🏻

• 
  Daz Forsyth (@dazforsyth1888) reported 17 minutes ago from Upper Kirkton, Scotland

  @EE why is your app/website absolutely terrible? Been experiencing technical difficulties for months now

• 
  Mark🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 🚂 🚒 (@71PA2) reported 19 minutes ago from Ellon, Scotland

  @EE Service came back late last night but now off again this morning. No notification given about any maintenance. This happens regularly and we are out of contact completely. Time this was fixed once and for all

• 
  Mark🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 🚂 🚒 (@71PA2) reported 20 minutes ago from Ellon, Scotland

  @EE despite the Network Checker on your website saying there isn't a problem... No Service AB41 9FW😡

• 
  Dr Alex Koh (@alexkoh) reported 30 minutes ago from Kintore, Scotland

  @EE If your price is twice the cost of Three network, what’s the point?

• 
  Mark🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 🚂 🚒 (@71PA2) reported 31 minutes ago from Ellon, Scotland

  Count on EE? 🤔🤔 Maybe someone can explain why with full service shown, calls drop every time I pass Murcar roundabout Aberdeen NJ 94680 12414 @EE I don't pay the money I do to get Analogue Style phone service 😠

• 
  Laura Stuart (@stuart_laura) reported 42 minutes ago from Newmacher, Scotland

  @EE my router has stopped working, nightmare when working from home. Tried calling and online chat and both give message saying no one there to help!

• 
  ɮʀʏքɨɛ (@brypie04) reported 54 minutes ago from Tarves, Scotland

  @EE I recently upgraded my contract to a 5G SIM only deal. I'm unsure whether I should be receiving an actual new SIM card in the post (5G enabled?) or my account has just been upgraded on the network side so I use the same SIM but get the 5G coverage?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gary Stopford (@gazstopford) reported 9 minutes ago

  @EE ordered broadband from you, BT eventually fixed it, but service constantly drops, now BT have billed me for £37.99 despite being told I would get a rebate for first week nor being connected My question is am I a BT or EE customer as EE promised to pay off my previous

• 
  Dan Frampton (@danwillmixit) reported 13 minutes ago

  @EE Yeah, that’s when we get back to the problem that I CANT CALL!! EE needs to have a human text chat through the app that I can communicate with. The bot on the app is complete ****.

• 
  Birduder344 (@Birduder344) reported 17 minutes ago

  That's the end of c.28 years with @EE , started with Freeserve - Wanadoo - Orange, finally @EE good service overall, must say, shame they treat their loyal customers with such contempt. @vodafone been okay so far, at least the guy called me to check all was okay as he promised!

• 
  Clare Hepworth OBE (@Hepworthclare) reported 17 minutes ago

  @scotlabnurse7 @EE It's dreadful. Thought I'd cracked it on Friday with a very helpful Customer Service person - but the attitude of the local ee shop manager today was appalling. I'm now trying to get access to their complaints procedure. They seem to have vanished.

• 
  None Superior (@nonesuperior) reported 17 minutes ago

  @Ofcom I am concerned that @EE sales approach is not genuinely customer-first. They make advisors force SIMO plans on customers rather dan a meaningful assessment of the customer’s actual needs & circumstances. This is making advisors put customers in unbearable conditions. Do better!

• 
  Chelsey (@chelshakespeare) reported 19 minutes ago

  @EE It happens every time my phone goes to 4G - there can’t be issues everywhere!

• 
  SJ (@ScottyJacko92) reported 19 minutes ago

  @EE can you tell me why I can spend the vast majority of the day at Paultons Park which is entirely outside with no signal to load anything whatsoever despite having 2 bars and 5G showing? Really is soo poor, due for renewal next month making my decision pretty easy.

• 
  Les Cashmore (@LesCashmore) reported 23 minutes ago

  @EE very disappointed with you, tried to renew my broadband contract with you today in the shop & 3 customer service agents hung up on the staff. We tried to speak direct to you, same again you hung up. Perhaps you don’t want to give me the deal advertised on your app & website?

• 
  Martin McConachie (@HamdonMart) reported 27 minutes ago

  @EE Had no service on my phone for 14 hours. Can't use live chat on website as you have to send me a code & I can't receive them. You suggest ringing 150 but I can't make calls. App isn't any good and just hits a dead end. Help! 😳

• 
  Davie G 🇬🇧 (@fredbeare) reported 28 minutes ago

  @EE why is your wifi so bad? Told you it would be when i joined. But as usual your bit doesnt understand and no humans. All i wanted was to add another extender At least BT were mostly helpful, even their autobots sometimes. Ee now help whatsoever