EE Outage Report in Ottery St Mary, Devon, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Ottery St Mary, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ottery St Mary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at EE
EE is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Ottery St Mary, Devon, England
The most recent EE outage reports came from the following cities: Exeter, Cullompton, Axminster, Exmouth and Tiverton.
| City | Problem Type | Report Time |
|---|---|---|
 Exeter |
Phone | |
| Exeter |
Internet | |
| Exeter |
Internet | |
| Exeter |
Internet | |
| Cullompton |
Phone | |
| Exeter |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Ottery St Mary, England
Latest outage, problems and issue reports in Ottery St Mary and nearby locations:
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Mark Cole
(@coleybbq) reported
from
Exeter District, England
@SkyHelpTeam you say the problem is solved, but we aren’t getting anything at all. Using @EE 4G to connect to anything atm. And yes, I’ve clicked on your link. It says everything is fine and I’m receiving 75mps download speeds. Ha!!
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Holly ®️
(@tctantan) reported
from
Exeter, England
@EE Once again tonight... no broadband..i never had this problem with @bt_uk ? .. I'm paying you for no service.. #Exeter #EE
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Andrew Woodgates
(@andrewwoodgates) reported
from
Exeter District, England
@EE hi EE, upgraded my phone on the 8th August, received email confirming but nothing since!! Unable to reply to email, help on the app gives contact number but that cuts out saying this number is no longer available - what’s happening ?
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Lucinda Francis
(@LucindaFrancis) reported
from
Exeter District, England
@EE Sorry, only just seen this. It’s GL53 8DG. Not there now but🤞that the service has improved when I’m there there 14th to 17th November
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sara bretherton
(@SaraBretherton) reported
from
Exmouth, England
@EE Tbh im not too bothered cuz I don’t want to get in to debt with it or trouble with it then end up with nothing eventually down the line xxx
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Holly ®️
(@tctantan) reported
from
Exeter, England
@EE absolutely shocking.. recently switched and & service is abysmal.. city center & no connection #Exeter #EE
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Richard Sturman
(@richsturman) reported
from
Exeter District, England
Hi @EE, I will switch service provider immediately if I hear of one EE advert placed on GBNews. #DontFundGBNews
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sara bretherton
(@SaraBretherton) reported
from
Exmouth, England
@EE I had this message on Friday :- MyPlace update: The maintenance work near home is now complete, we recommend you restart your device. If you have already done this and are still having problems, please call us on 150!!Any chance of discounting my bill please as I had issues
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Ben Broomfield 🚂🏳️🌈
(@BenBroomfield_) reported
from
Exeter District, England
Little update for those wondering; Apparently a mast is pretty broken near me that my internet relies on and taking much longer to fix than anticipated. Next months charge has been waived due to my issues. Top work @EE from your advisor Grant 👍
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Jeff Laing 🇯🇲🏴🏴☠️🇬🇧Wxm AFC Vets
(@elovabloke) reported
from
Exeter District, England
@EE hi I'm a customer.recently got a Pixel6a but cant find where the voicemail is to turn it on
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Stefan Drew
(@StefanDrewe) reported
from
Sidmouth, England
@EE the problem wasn’t the account issue. It’s the poor service when EE are phoned. That’s what needs addressing and EE already know about it so what good will telling you about it again do?
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Andy Lewis
(@andy_d_lewis) reported
from
Woodbury, England
@EE I managed it yesterday but I’m not looking forward to trying to add on data when I need it, any help you can provide would be gratefully received, thanks. Sort for being so grumpy! #edgeofgrump
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Andy Lewis
(@andy_d_lewis) reported
from
Woodbury, England
@EE If you want to see how it should be done take a look at the O2 app. I would have been able to find what I needed in seconds rather than multiple attempts. It’s really poor.
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Gary C
(@G86457197) reported
from
Exeter District, England
Very poor coverage in my area , been happening for weeks now , am i entitled to some money back due to lack of availability @EE
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Deane Sercombe
(@DJohn_Sercombe) reported
from
Exeter District, England
@EE hi I was suppose to get bt sport free for like 6 months during the lockdown period can’t remember when it stopped but I never actually got onto it to use nobody neither you or bt could give me a login that worked can you help so I can use it please now?!
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𝔸𝕁 ℝ𝕠𝕓𝕖𝕣𝕥𝕤 🦊🔥📸
(@FoxFyrePhotos) reported
from
Tiverton, England
.@EE My elderly father rang me from his landline in a panic because his mobile phone wouldn’t dial out. Turns out it’s just your network that’s rubbish. Please sort it out! 😠😠😠
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Stefan Drew
(@StefanDrewe) reported
from
Sidmouth, England
@EE 50 mins, 2 calls, speak to three people to sort out an account issue isnt great customer service. And you claim to be a communications company.
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Minkeys
(@Minkeys_) reported
from
Exmouth, England
update: We are working on the problem in EX8. It's taking longer than expected to resolve. We will continue to keep you updated. To keep connected simply use WIFI - @EE Simply use WiFi?? I'm outside most of the day with no WiFi, hope we're not paying full price for half service!
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sara bretherton
(@SaraBretherton) reported
from
Exmouth, England
@EE No last night my phone was not working it cut out of Service for 10 minutes!!! 😤 not happy!!! Xxx
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Ben Wood
(@benwood) reported
from
Exeter District, England
@dazzabird @htc @EE @Qualcomm No issues with drop outs. At one point it was switching between 4G & 5G quite a lot but kept the connection fine.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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🇳🇬 Fine Babe
(@tollytolzz) reported
@EE I’ve been in hold for 35 minutes trying to speak to someone, actually the worst
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Gabriella G
(@g_gabriellag) reported
@EE worse service ever. After upgraded my phone just to find out I won't be receiving it until end of the month instead of next day and EE doesn't bother to let me know until I call to check what time I will be expecting it and the attitude was take it or leave it😡unbelievable😡
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Mart
(@MartinIVV) reported
@EE Are there any issues with EE Billing system getting Web server error trying to check mob sim details?
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Rachel Featherstone
(@RachelFeather10) reported
@EE @EmilyRHopwood You could also help the NHS by furloughing your outbound sales staff. Their work is not essential and not impossible to do from home but you’ve still got them travelling to your call centre in the NE and mingling there. Why? Sky and Virgin have furloughed theirs.
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Barbury Safety Ltd
(@BarburySafety) reported
@O2 really can’t believe how bad customer service has got. Staff don’t even know their own product. Might try @EE or @virginmedia #dissatisfied #loyal #customer from their beginnings.
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SoSo
(@ImSoSonia) reported
@EE That doesn’t actually give you the service it claims to give you. Doesn’t matter I’ll stick to @discord or whatsapp. Or better yet twitter messages who knows. Anything is better. Thanks for your time.
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matthew humphrey
(@matthewhumphre9) reported
@EE hi Ee. My girlfriend and myself cannot make any calls or texts. When trying to call it shows "not registered on network" have restarted the phone but no success. Please can you help?
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Emz
(@EmzCrompton) reported
@EE are there issues with the online shop?
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Louise Scofield
(@lousco37) reported
@janecomben @EE @bbc5live can you help? Great idea to get data to families who need it for remote learning
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SoSo
(@ImSoSonia) reported
@EE I spent 15 mins waiting for a call to be told EE caps unlimited texts at 300, so it’s neve really unlimited. She restored the service but i wont be using text messaging again because clearly I am not trying to get sim card cancelled. Don’t see a point in paying for a service. -