EE Outage Report in Ottery St Mary, Devon, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Ottery St Mary, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ottery St Mary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 06: Problems at EE
EE is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (38%)
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Phone (26%)
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Total Blackout (22%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Ottery St Mary, Devon, England
The most recent EE outage reports came from the following cities: Exeter, Exmouth, Sidmouth and Tiverton.
City | Problem Type | Report Time |
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Internet | ||
Phone | ||
Phone | ||
Total Blackout | ||
Total Blackout | ||
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Ottery St Mary, England
Latest outage, problems and issue reports in Ottery St Mary and nearby locations:
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𝔸𝕁 ℝ𝕠𝕓𝕖𝕣𝕥𝕤 🦊🔥📸 (@FoxFyrePhotos) reported from Tiverton, England
.@EE My elderly father rang me from his landline in a panic because his mobile phone wouldn’t dial out. Turns out it’s just your network that’s rubbish. Please sort it out! 😠😠😠
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Jeff Laing 🇯🇲🏴🏴☠️🇬🇧Wxm AFC Vets (@elovabloke) reported from Exeter District, England
@EE hi I'm a customer.recently got a Pixel6a but cant find where the voicemail is to turn it on
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Ben Broomfield 🚂🏳️🌈 (@BenBroomfield_) reported from Exeter District, England
Little update for those wondering; Apparently a mast is pretty broken near me that my internet relies on and taking much longer to fix than anticipated. Next months charge has been waived due to my issues. Top work @EE from your advisor Grant 👍
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Minkeys (@Minkeys_) reported from Exmouth, England
update: We are working on the problem in EX8. It's taking longer than expected to resolve. We will continue to keep you updated. To keep connected simply use WIFI - @EE Simply use WiFi?? I'm outside most of the day with no WiFi, hope we're not paying full price for half service!
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Andrew Woodgates (@andrewwoodgates) reported from Exeter District, England
@EE hi EE, upgraded my phone on the 8th August, received email confirming but nothing since!! Unable to reply to email, help on the app gives contact number but that cuts out saying this number is no longer available - what’s happening ?
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Richard Sturman (@richsturman) reported from Exeter District, England
Hi @EE, I will switch service provider immediately if I hear of one EE advert placed on GBNews. #DontFundGBNews
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sara bretherton (@SaraBretherton) reported from Exmouth, England
@EE I had this message on Friday :- MyPlace update: The maintenance work near home is now complete, we recommend you restart your device. If you have already done this and are still having problems, please call us on 150!!Any chance of discounting my bill please as I had issues
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Andy Lewis (@andy_d_lewis) reported from Woodbury, England
@EE I managed it yesterday but I’m not looking forward to trying to add on data when I need it, any help you can provide would be gratefully received, thanks. Sort for being so grumpy! #edgeofgrump
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Andy Lewis (@andy_d_lewis) reported from Woodbury, England
@EE If you want to see how it should be done take a look at the O2 app. I would have been able to find what I needed in seconds rather than multiple attempts. It’s really poor.
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Mark Cole (@coleybbq) reported from Exeter District, England
@SkyHelpTeam you say the problem is solved, but we aren’t getting anything at all. Using @EE 4G to connect to anything atm. And yes, I’ve clicked on your link. It says everything is fine and I’m receiving 75mps download speeds. Ha!!
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Deane Sercombe (@DJohn_Sercombe) reported from Exeter District, England
@EE hi I was suppose to get bt sport free for like 6 months during the lockdown period can’t remember when it stopped but I never actually got onto it to use nobody neither you or bt could give me a login that worked can you help so I can use it please now?!
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Gary C (@G86457197) reported from Exeter District, England
Very poor coverage in my area , been happening for weeks now , am i entitled to some money back due to lack of availability @EE
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Stefan Drew (@StefanDrewe) reported from Sidmouth, England
@EE the problem wasn’t the account issue. It’s the poor service when EE are phoned. That’s what needs addressing and EE already know about it so what good will telling you about it again do?
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Stefan Drew (@StefanDrewe) reported from Sidmouth, England
@EE 50 mins, 2 calls, speak to three people to sort out an account issue isnt great customer service. And you claim to be a communications company.
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sara bretherton (@SaraBretherton) reported from Exmouth, England
@EE No last night my phone was not working it cut out of Service for 10 minutes!!! 😤 not happy!!! Xxx
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sara bretherton (@SaraBretherton) reported from Exmouth, England
@EE Tbh im not too bothered cuz I don’t want to get in to debt with it or trouble with it then end up with nothing eventually down the line xxx
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Ben Wood (@benwood) reported from Exeter District, England
@dazzabird @htc @EE @Qualcomm No issues with drop outs. At one point it was switching between 4G & 5G quite a lot but kept the connection fine.
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Lucinda Francis (@LucindaFrancis) reported from Exeter District, England
@EE Sorry, only just seen this. It’s GL53 8DG. Not there now but🤞that the service has improved when I’m there there 14th to 17th November
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Alastair Cummins (@AlastairCummins) reported from Beer, England
@nichols_steve @EE Twitter has been having a few "issues" today!
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David Millward (@DavidJMillward) reported from Dawlish, England
@Teshiburu @Three_Is_Broken @ThreeUK @ThreeUKSupport @EE @HuaweiMobileUK Thank you. Yes, that’s the same as mine. I just emailed @HuaweiUK support to see if there is an update and if so how to get it and install.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Dexter Morgan VI (@DextersDesciple) reported
@EE I ordered something off your site 5 weeks ago and it still hasn’t been shipped. But it won’t allow me to cancel it online either.
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Greer Wilson (@greer_wilson) reported
@EE Just thought your top brass should know that I was in your store today at Bloomfields Shopping Centre in Bangor, County Down. I was served by a young woman called Jess. No older than early 20s. Exceptional customer service, patience and knowledge. A really good experience. 👍
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Teds (@Tedtalks13) reported
@BarclaysUK @EE Hi barclays Hi ee what document IP plan were you working off thats got a dispute issue on his method of trying to make something while having brown bagged closer to home on "perks" and dr sharmawasnt him in the courts they didnt ******* check ID to his surgery
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Liam_Bones (@liamgriffiths85) reported
@Carl_M79 @bt_uk @EE BT are slowly moving to EE anyway so maybe they’ll take the decent customer service over with them?
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Seán Seosamh 🇪🇺 (@SeanLXIV) reported
Back in the @EE store today. Still trying to get a phone returned and contract cancelled. Absolutely appalling customer service. Nobody seems to have any authority to do anything, just shrug their shoulders.
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Simmo Robert Eaton (@Simmolcfc77) reported
Thank you @EE just rang your “helpline” it said to speak to Someone press 1, i pressed 1 and it said we’ve sent you a text and then hung up on me. You should rename it no help whatsoever useless line.
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Dawnin 27/9@LFC❤⚽️ 🇺🇦🌻 (@dawniedavidson) reported
I am going to have much deserved rant @EE and @BT @BTCare. Also if I try and message all I get is your infuriating BOT!! Having recently switched from BT to EE broadband went down 3pm yesterday. Mobile phone signals suck where I am so trying to call and speak to a human was a
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Hannah (@h2_hannah) reported
@EE hello, I have received an email I would like to discuss with the complaints team. I made a complaint some time ago and thought it was resolved. I no longer have an EE account. I do not wish to call; I want to email. I have PTSD from calling so much in March I cannot any more.
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XXLEANNE🔴⚪️XX (@leanne_bcfc) reported
@EE Yes there is a issue with the dunball mast and apparently there is nothing you can do about it someone else from my town has also complained signal has been shocking for months tho here
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Audrey Gordon (@f1gpgirl) reported
What Shocking service from @EE numerous broadband drop outs, no engineer available until Wednesday - unable to work or watch the GP and no compensation for lack of service