EE Outage in Ottery St Mary, Devon, England

@SkyHelpTeam you say the problem is solved, but we aren’t getting anything at all. Using @EE 4G to connect to anything atm. And yes, I’ve clicked on your link. It says everything is fine and I’m receiving 75mps download speeds. Ha!!

@EE hi I was suppose to get bt sport free for like 6 months during the lockdown period can’t remember when it stopped but I never actually got onto it to use nobody neither you or bt could give me a login that worked can you help so I can use it please now?!

Very poor coverage in my area , been happening for weeks now , am i entitled to some money back due to lack of availability @EE

@EE the problem wasn’t the account issue. It’s the poor service when EE are phoned. That’s what needs addressing and EE already know about it so what good will telling you about it again do?

@EE 50 mins, 2 calls, speak to three people to sort out an account issue isnt great customer service. And you claim to be a communications company.

@EE No last night my phone was not working it cut out of Service for 10 minutes!!! 😤 not happy!!! Xxx

@EE Tbh im not too bothered cuz I don’t want to get in to debt with it or trouble with it then end up with nothing eventually down the line xxx

@dazzabird @htc @EE @Qualcomm No issues with drop outs. At one point it was switching between 4G & 5G quite a lot but kept the connection fine.

@EE Sorry, only just seen this. It’s GL53 8DG. Not there now but🤞that the service has improved when I’m there there 14th to 17th November

@nichols_steve @EE Twitter has been having a few "issues" today!

@Teshiburu @Three_Is_Broken @ThreeUK @ThreeUKSupport @EE @HuaweiMobileUK Thank you. Yes, that’s the same as mine. I just emailed @HuaweiUK support to see if there is an update and if so how to get it and install.

@Maverick2405 @ThreeUK @LiamGreatrex Well I wouldn’t be surprised! I’m on @EE now and so much better! It’s a shame as I’ve been with three years and never had that many issues. Seemed to have dropped right off

@iansteele @TTSShumba @ThreeUK @ThreeUKSupport @EE Hi Ian. Nothing has changed. No software update applied by @ThreeUK No improvement in data. I will be calling to cancel as soon as I get chance. I expect a long phone conversation.

@EE help our landline died midday. Master socket is dead

@TTSShumba @ThreeUK @ThreeUKSupport @EE @iansteele I’ll let you all know in the next day or two. @ThreeUK deadline for fix is this week. In the meantime, @EE have been super helpful.

@ThreeUKSupport OK thank you. It’s not just me having this bad experience is it, so I really hope you can get this fixed quickly. I’d prefer not to have to switch to #4GEE Mobile WiFi but #timewilltell #threehomefi #notcurrentlyfitforpurpose @iansteele @TTSShumba @ThreeUK @EE

@EE please help, you sent me an offer for my wifi for 2 days unlimited data for £2. When I tried to text back to the message it’s not activated. Please assist

@EE Hi. No problem am I able to phone on his behalf ? I’m unable to be with him currently ..

@EE any reason why WiFi is down in Sa154sh?

@EE Hello, I ordered my upgrade online on Thursday and have heard nothing about delivery? Any help would be appreciated. Chloe.

@EE It has been looked into and all the time, same response. Nothing we can do just block the numbers. That’s it. I’m utterly disgusted at the lack of support we customers get. Option that was offered is for me to change my number and I have explained why that’s not possible.

@EE hi, ive currently got a 4g payg sim, ive noticed your sim only 5g plan of 120gb for £20 is available, ive read the small print and it seems you can use this with a 4g device using your 4g service? Is this correct? Thanks

@EE I had to call again. But issue now resolved ish. Ty

@EE Hi! Can you give an update on the outage on the Isle of Wight? Several people with no signal or 4G

@EE Any news on the outage at WN6 8LR? Been out since the 3 Dec?

@gamerdad1981 @EE yes no cap its so fast bad range tho