EE Outage Report in Ottery St Mary, Devon, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Ottery St Mary, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ottery St Mary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 18: Problems at EE
EE is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (23%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Ottery St Mary, Devon, England
The most recent EE outage reports came from the following cities: Seaton and Exeter.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Phone | ||
| TV | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Ottery St Mary, England
Latest outage, problems and issue reports in Ottery St Mary and nearby locations:
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Andrew Woodgates
(@andrewwoodgates) reported
from
Exeter District, England
@EE hi EE, upgraded my phone on the 8th August, received email confirming but nothing since!! Unable to reply to email, help on the app gives contact number but that cuts out saying this number is no longer available - what’s happening ?
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Jeff Laing 🇯🇲🏴🏴☠️🇬🇧Wxm AFC Vets
(@elovabloke) reported
from
Exeter District, England
@EE hi I'm a customer.recently got a Pixel6a but cant find where the voicemail is to turn it on
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Andy Lewis
(@andy_d_lewis) reported
from
Woodbury, England
@EE I managed it yesterday but I’m not looking forward to trying to add on data when I need it, any help you can provide would be gratefully received, thanks. Sort for being so grumpy! #edgeofgrump
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Mark Cole
(@coleybbq) reported
from
Exeter District, England
@SkyHelpTeam you say the problem is solved, but we aren’t getting anything at all. Using @EE 4G to connect to anything atm. And yes, I’ve clicked on your link. It says everything is fine and I’m receiving 75mps download speeds. Ha!!
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Minkeys
(@Minkeys_) reported
from
Exmouth, England
update: We are working on the problem in EX8. It's taking longer than expected to resolve. We will continue to keep you updated. To keep connected simply use WIFI - @EE Simply use WiFi?? I'm outside most of the day with no WiFi, hope we're not paying full price for half service!
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Holly ®️
(@tctantan) reported
from
Exeter, England
@EE absolutely shocking.. recently switched and & service is abysmal.. city center & no connection #Exeter #EE
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𝔸𝕁 ℝ𝕠𝕓𝕖𝕣𝕥𝕤 🦊🔥📸
(@FoxFyrePhotos) reported
from
Tiverton, England
.@EE My elderly father rang me from his landline in a panic because his mobile phone wouldn’t dial out. Turns out it’s just your network that’s rubbish. Please sort it out! 😠😠😠
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Andy Lewis
(@andy_d_lewis) reported
from
Woodbury, England
@EE If you want to see how it should be done take a look at the O2 app. I would have been able to find what I needed in seconds rather than multiple attempts. It’s really poor.
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Stefan Drew
(@StefanDrewe) reported
from
Sidmouth, England
@EE the problem wasn’t the account issue. It’s the poor service when EE are phoned. That’s what needs addressing and EE already know about it so what good will telling you about it again do?
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sara bretherton
(@SaraBretherton) reported
from
Exmouth, England
@EE I had this message on Friday :- MyPlace update: The maintenance work near home is now complete, we recommend you restart your device. If you have already done this and are still having problems, please call us on 150!!Any chance of discounting my bill please as I had issues
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Richard Sturman
(@richsturman) reported
from
Exeter District, England
Hi @EE, I will switch service provider immediately if I hear of one EE advert placed on GBNews. #DontFundGBNews
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Stefan Drew
(@StefanDrewe) reported
from
Sidmouth, England
@EE 50 mins, 2 calls, speak to three people to sort out an account issue isnt great customer service. And you claim to be a communications company.
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Ben Wood
(@benwood) reported
from
Exeter District, England
@dazzabird @htc @EE @Qualcomm No issues with drop outs. At one point it was switching between 4G & 5G quite a lot but kept the connection fine.
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sara bretherton
(@SaraBretherton) reported
from
Exmouth, England
@EE Tbh im not too bothered cuz I don’t want to get in to debt with it or trouble with it then end up with nothing eventually down the line xxx
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sara bretherton
(@SaraBretherton) reported
from
Exmouth, England
@EE No last night my phone was not working it cut out of Service for 10 minutes!!! 😤 not happy!!! Xxx
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Lucinda Francis
(@LucindaFrancis) reported
from
Exeter District, England
@EE Sorry, only just seen this. It’s GL53 8DG. Not there now but🤞that the service has improved when I’m there there 14th to 17th November
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Gary C
(@G86457197) reported
from
Exeter District, England
Very poor coverage in my area , been happening for weeks now , am i entitled to some money back due to lack of availability @EE
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Holly ®️
(@tctantan) reported
from
Exeter, England
@EE Once again tonight... no broadband..i never had this problem with @bt_uk ? .. I'm paying you for no service.. #Exeter #EE
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Deane Sercombe
(@DJohn_Sercombe) reported
from
Exeter District, England
@EE hi I was suppose to get bt sport free for like 6 months during the lockdown period can’t remember when it stopped but I never actually got onto it to use nobody neither you or bt could give me a login that worked can you help so I can use it please now?!
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Ben Broomfield 🚂🏳️🌈
(@BenBroomfield_) reported
from
Exeter District, England
Little update for those wondering; Apparently a mast is pretty broken near me that my internet relies on and taking much longer to fix than anticipated. Next months charge has been waived due to my issues. Top work @EE from your advisor Grant 👍
EE Issues Reports
Latest outage, problems and issue reports in social media:
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kelly miller
(@kellymiller27) reported
@EE lodged a complaint and was promised a call back within 2 hours 4 hours late....shocking!!!! Loyal customer and this is how we get treated!!
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stuart
(@chewystuey) reported
@curtisgrime_ @SurbitonMoan @EE No and they won’t give you a signal booster either. It’s so bad we are going to move our business contract away from them
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Kayleigh
(@kayleighgibb) reported
@BrianDowds88 @EE Yeah think everyone in my house will leave the prices seem to be increasing every year and the customer service has been so bad the last 5-6 times I’ve contacted
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Tyler Perks
(@tyler_perks) reported
@EE hi, since Monday I haven't been able to get 5G once, I've been stuck between e and h+ in Birmingham. B35 and B76, is there any issues in those areas? I have a Samsung note 10+ 5G if that makes any difference
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Ben Craggs
(@bennymoon) reported
@EE if I sign up to a new EE SIM only plan as a new customer and I do it through the website and provide the PAC on the application form, how long does it take for the port to happen once I put my new SIM in my phone?
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THE MORRIS MOB
(@STUPOTT77) reported
@O2 it gets better. Now Ive had a text saying you are sending me a new sim. But we already know that's not the issue. It's like talking to a brick wall. Maybe @EE can help
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Andrew Locke
(@lockstar69) reported
@EE I ordered upgrade iPhone 12 pro on 19th Nov. EE text on 10th Dec said phone would ship today...just called CS for an update, there are no handsets in stock and can’t tell me when I may get the new handset. I’m now looking for alternative network deals.
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Sophia Smith TOP 1% ONLYFANS
(@sophiasmithuk) reported
@EE my signal has been dipping in and out fine over a week now and I’m sick of it. Fix your service already! It’s all over Twitter and downdetector so don’t gone back and pretend it’s new information.
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Rosstifer
(@SirRossClive) reported
Stupid ******* shitty @SamsungUK s9. Second samsung in 4 years where the battery is made from chocolate. @EE just pushing me around in circles. Direct debit for phone & broadband now cancelled I deserve better after 4 years service ffs
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Danny Bryan
(@BackhomeMackem) reported
A complaint will be made to the CEO of @EE @MarcAllera tomorrow . All I wanted to do was get 2 new accounts for myself and my wife, total value to @EE approx £1500. All I’ve got is incorrect emails , a blip on my credit file ,and lack of any sort of joined up customer service 🤬