EE Outage Report in Ottery St Mary, Devon, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Ottery St Mary, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ottery St Mary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 15: Problems at EE
EE is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Ottery St Mary, Devon, England
The most recent EE outage reports came from the following cities: Exeter, Seaton, Exmouth, Cullompton and Axminster.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Ottery St Mary, England
Latest outage, problems and issue reports in Ottery St Mary and nearby locations:
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sara bretherton
(@SaraBretherton) reported
from
Exmouth, England
@EE I had this message on Friday :- MyPlace update: The maintenance work near home is now complete, we recommend you restart your device. If you have already done this and are still having problems, please call us on 150!!Any chance of discounting my bill please as I had issues
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Ben Wood
(@benwood) reported
from
Exeter District, England
@dazzabird @htc @EE @Qualcomm No issues with drop outs. At one point it was switching between 4G & 5G quite a lot but kept the connection fine.
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sara bretherton
(@SaraBretherton) reported
from
Exmouth, England
@EE Tbh im not too bothered cuz I don’t want to get in to debt with it or trouble with it then end up with nothing eventually down the line xxx
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sara bretherton
(@SaraBretherton) reported
from
Exmouth, England
@EE No last night my phone was not working it cut out of Service for 10 minutes!!! 😤 not happy!!! Xxx
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@iansteele @TTSShumba @ThreeUK @ThreeUKSupport @EE Hi Ian. Nothing has changed. No software update applied by @ThreeUK No improvement in data. I will be calling to cancel as soon as I get chance. I expect a long phone conversation.
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Stefan Drew
(@StefanDrewe) reported
from
Sidmouth, England
@EE the problem wasn’t the account issue. It’s the poor service when EE are phoned. That’s what needs addressing and EE already know about it so what good will telling you about it again do?
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Andy Lewis
(@andy_d_lewis) reported
from
Woodbury, England
@EE I managed it yesterday but I’m not looking forward to trying to add on data when I need it, any help you can provide would be gratefully received, thanks. Sort for being so grumpy! #edgeofgrump
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Deane Sercombe
(@DJohn_Sercombe) reported
from
Exeter District, England
@EE hi I was suppose to get bt sport free for like 6 months during the lockdown period can’t remember when it stopped but I never actually got onto it to use nobody neither you or bt could give me a login that worked can you help so I can use it please now?!
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Stefan Drew
(@StefanDrewe) reported
from
Sidmouth, England
@EE 50 mins, 2 calls, speak to three people to sort out an account issue isnt great customer service. And you claim to be a communications company.
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Andy Lewis
(@andy_d_lewis) reported
from
Woodbury, England
@EE If you want to see how it should be done take a look at the O2 app. I would have been able to find what I needed in seconds rather than multiple attempts. It’s really poor.
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Danny Whittle
(@dannybwhittle) reported
from
Exeter District, England
@Maverick2405 @ThreeUK @LiamGreatrex Well I wouldn’t be surprised! I’m on @EE now and so much better! It’s a shame as I’ve been with three years and never had that many issues. Seemed to have dropped right off
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Andrew Woodgates
(@andrewwoodgates) reported
from
Exeter District, England
@EE hi EE, upgraded my phone on the 8th August, received email confirming but nothing since!! Unable to reply to email, help on the app gives contact number but that cuts out saying this number is no longer available - what’s happening ?
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Lucinda Francis
(@LucindaFrancis) reported
from
Exeter District, England
@EE Sorry, only just seen this. It’s GL53 8DG. Not there now but🤞that the service has improved when I’m there there 14th to 17th November
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Mark Cole
(@coleybbq) reported
from
Exeter District, England
@SkyHelpTeam you say the problem is solved, but we aren’t getting anything at all. Using @EE 4G to connect to anything atm. And yes, I’ve clicked on your link. It says everything is fine and I’m receiving 75mps download speeds. Ha!!
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Ben Broomfield 🚂🏳️🌈
(@BenBroomfield_) reported
from
Exeter District, England
Little update for those wondering; Apparently a mast is pretty broken near me that my internet relies on and taking much longer to fix than anticipated. Next months charge has been waived due to my issues. Top work @EE from your advisor Grant 👍
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Alastair Cummins
(@AlastairCummins) reported
from
Beer, England
@nichols_steve @EE Twitter has been having a few "issues" today!
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@Teshiburu @Three_Is_Broken @ThreeUK @ThreeUKSupport @EE @HuaweiMobileUK Thank you. Yes, that’s the same as mine. I just emailed @HuaweiUK support to see if there is an update and if so how to get it and install.
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Gary C
(@G86457197) reported
from
Exeter District, England
Very poor coverage in my area , been happening for weeks now , am i entitled to some money back due to lack of availability @EE
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Minkeys
(@Minkeys_) reported
from
Exmouth, England
update: We are working on the problem in EX8. It's taking longer than expected to resolve. We will continue to keep you updated. To keep connected simply use WIFI - @EE Simply use WiFi?? I'm outside most of the day with no WiFi, hope we're not paying full price for half service!
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Richard Sturman
(@richsturman) reported
from
Exeter District, England
Hi @EE, I will switch service provider immediately if I hear of one EE advert placed on GBNews. #DontFundGBNews
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Kate Catterall
(@CatterallKate) reported
@EE is there a network problem in North West England??
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Elena Sanchez
(@basqueinlondon) reported
@EE our broadband internet keeps cutting out. It’s been like this for a week. Can you help?
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Pink & Susan
(@Wiblicks) reported
@Wiblicks well that sorted that out. The @EE signal is now so week that siting in the living gets us nothing; it will log in to @Twitter but it can't up load all the info. Even sitting in the kitchen we have only one bar where as a year ago that would have been 3.
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luke passey
(@LukePe46) reported
@EE Really poor signal all today 4g keeps coming and going, have to turn my phone on and off again to regain signal, other users on EE in my area experienced the same symptoms. Why is this? And is it being resolved? So frustrating!
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Matt'll do
(@matt_game) reported
@EE They replaced the router; no help though. I’m convinced it’s a poor BT copper line install, which just cuts off the broadband regularly. We have fibre running in our front lawn which is the frustration. @WeAreOpenreach refuse to connect us as we’re not a ‘community project’.
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Elena Sanchez
(@basqueinlondon) reported
@EE Ok, but the recurring problem is that the internet speeds seems to go down so we still hay wifi in the router room, but the extenders we have disconnect regularly. This has been happening often in last week. Can you check if service has been affected in KT1 area?
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Kasha
(@uk_muslimah) reported
How do @EE manage to screw up a number transfer for over a month??? Cannot believe how sloppy their service has been!!
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Ryew
(@Ryew_) reported
@EE I have had 3 guys out to my house on different occasions and my WiFi is still ****
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Liora V
(@LioraV6) reported
@EE hello, my mobile has been locked due to lack of use. Your chat online refuses to deal with me. Your telephone help number is the same. What to do?
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Joddie Anne Dearden
(@jodieadearden) reported
from
Ashton-under-Lyne, England
@EE hello EE. My grandad recently rang to renew her HBB and EE tv, on inspection of her contact and setting up her new unit your customer adviser has changed her to fibre broadband with no EE tv. Please can you resolve this ASAP, I can DM you to give her her details ? Thank you