EE Outage in Moira, Northern Ireland

@EE hi, EE customer here. I've stopped receiving texts from family in USA, and they aren't getting my texts from UK. Is there any possible reason why this would be the case?

@EE after 2 great years of service with EE I get charged for xtra add to plans not on my account both in November and December resulting in huge bills at Xmas. Bank statement showing bill paid as alway until 13th of jan! Never missed a payment and no reminder or warning from ee

Yep. Thank you Joan x Phone dies under @EE contract and they won’t even replace it so that she can continue to honour her end of the contract - paying for a workable service. Disgraceful.

@EE What a time I’ve had getting an Apple Watch, I ordered a 44mm Apple series 5 watch two weeks ago, last week the wrong watch arrived a 40mm watch, DPD failed to collect the watch yesterday and I cannot reorder an other 44mm watch until is returned to EE, Cst service so useless

@EE I got the watch paired no issue, it’s just that I can’t turn my mobile plan on. It just tells me it’ll take 24 hours (it’s been a few days) and to contact EE and quote code 030 😂 if that helps

@GaryStewart07 @EE @ThreeUK I know I never had an issue until I needed my sim only to work in America and they couldn’t offer, so here I am at three! But they are awfulllll and slow 🙈

@EE a little disappointed that my smart plan is £2 more expensive as an existing customer compared to a new customer. 😢

@EE is it possible to get out of my contract, the signal where I live is non existent

@Chris66092274 @EE Go to Tesco mobile ! They are on the o2 network ! I was paying £70 a month Chris for me and wee annie , now we got 2 new phones and new all the data and calls and texts for £29-50 . Happy as

@EE Already a customer of over 15 years :). The phone has been delivered, won't get home till after 6 though. A long day awaits

@j_djl @HuaweiMobileUK @EE Always working hard to get them out. Always soon. Never a timeframe

@j_djl @HuaweiMobileUK Also, you cannot cancel preorder to order one that is in stock as you lose the promotion. @ee cannot change it on the system, I tried. #Disappointed

@EE i am currently abroad in the USA and my roaming isnt working. Showing no service. I have tried to toggle the setting on but it says it cant be done. I cant call EE as I have no service. Can you help?

i’ve been on webchat with @EE for an HOUR, asked my question at least 7 times and still don’t have a relevant answer…what’s the point in trying to upgrade with them lemme go to another network or just go back to pigeon mail

@EE Hi, I would like to cancel my broadband contract. Is there a way to do this online? Thanks

@EE Wi-Fi is with EE too and I’d say we’ve been having Wi-Fi issues for two weeks or so now and now my phone signal is away too. I had pretty much no connection yesterday

@EE fantastic customer service il go to @VodafoneUK instead at least they answer phones and messages.

@VodafoneUK your chat assistance last night were professional and helpful, Lewis this morning the exact opposite, lovely that you go back on your word within 24hours to a 25+ years customer, @EE you are about to get a new customer

@EE an absolute trying to get someone on a phone to discuss my bill. Looks like it’s time to find a provider who actually provide customer service.

@EE is there a network issue in the DH2 area. Very sporadic signal since 3pm yesterday. My wife’s phone is the same and my brother who lives near by is having issues too!!

@EE Thabk you for getting back to me, I know atm only 1 network offers but will it eventually be something that may be offered, as I do prefer huawei phones and that over other, even with the US ban I've stuck with and want to carry on

@BootstrapCook @terryandrob @EE (worth noting this it true of all mobile phone network providers) 4/n