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EE Outage Report in Castledawson, Northern Ireland

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Castledawson, Northern Ireland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Castledawson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Castledawson, Northern Ireland 02/10/2026 00:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Castledawson, Northern Ireland

Latest outage, problems and issue reports in Castledawson and nearby locations:

  • PaulMurphy_1 Paul Murphy (@PaulMurphy_1) reported from Ballymena, Northern Ireland

    @EE Would you have a contact number to cancel broadband contract. Thanks

  • PaulMurphy_1 Paul Murphy (@PaulMurphy_1) reported from Ballymena, Northern Ireland

    @EE Hi Russ I'm paying £38.00 for a service that a neighbour has just told me he got a lot cheaper. As a loyal customer of many years I'm a tad hacked off..

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • andrewjscott Andrew J Scott 🐧 (@andrewjscott) reported

    Calling to cancel my Broadband account with @EE involved keypad mobile number entry twice, 2 people, 2 security checks & 3 transfers That is not efficiency I'm unconvinced Corporates don't understand the analytics of their customer services

  • steenbras Mike Raath (@steenbras) reported

    @EE Yes I understand that :) My suggestion is that this could be done via your web portal - instantly - without the need for the 1 day delay from ordering to receipt of the pack. You could generate the QR code in the secure environment of the self-service portal.

  • GarethECoates Gareth Coates 💙 (@GarethECoates) reported

    @EE I will do, David... when 150 is working again. I've just tried it and been told "this service is temporarily unavailable". It's been a good morning all round, really!

  • GarethECoates Gareth Coates 💙 (@GarethECoates) reported

    Absolutely shocking service from @EE this morning. My phone is within warranty and not charging; the Tech team want it for 20 days with no temporary handset and suggested I buy a burner phone! Nowhere's open, so they transferred me to Insurance, who want to charge me £100 excess!

  • steenbras Mike Raath (@steenbras) reported

    Here's an idea @EE - self-provisioning for eSIMs. Let the user request an eSIM swap - commit to an additional charge - then provide them with the QR code on the web portal. No need to post, reduce inbound calls, happy customer, win/win.

  • Stephenhallll Stephen Hall (@Stephenhallll) reported

    @EE Long standing customer losing all faith. Early Jan my internet speed falls every night. Wife is a teacher and it impacts her classes. 6 engineer visits, 9 calls, official complaint and I'm 2 weeks since anyone got in touch even though I was promised urgent action.

  • RachelADarke Rachel Darke (@RachelADarke) reported

    @ee I am online chatting to one of your agents but he isn’t replying. I can only do this while my broadband is up. But the service is intermittent

  • ciki_mac Ciki Mac (@ciki_mac) reported

    @virginmedia is quite literally THEEEE worst #broadband service I have ever used 😩 Wish I could get @EE in my area. They were amazing. Never had any issues when I was with them for two years 💔

  • GarethECoates Gareth Coates 💙 (@GarethECoates) reported

    @EE I don't, unfortunately... my old Samsung was replaced because it was giving up the ghost. If I had an old phone available, I'd be less frustrated with the whole experience. That was why I enquired about going down the insurance route.

  • GarethECoates Gareth Coates 💙 (@GarethECoates) reported

    @EE I'm doing that in another browser tab, Kristen, but this doesn't solve the fundamental problem; it will be 1-3 days before I even get a box to send the phone to Apple in and I can't be without a phone. How would school contact me in an emergency?