EE outages and service status in Ballymena, Northern Ireland

Problems in the last 24 hours in Ballymena, Northern Ireland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ballymena, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Ballymena, Northern Ireland

Latest outage, problems and issue reports in Ballymena and nearby locations:

• 
  Paul Murphy (@PaulMurphy_1) reported 10 minutes ago from Ballymena, Northern Ireland

  @EE Hi Russ I'm paying £38.00 for a service that a neighbour has just told me he got a lot cheaper. As a loyal customer of many years I'm a tad hacked off..

• 
  Paul Murphy (@PaulMurphy_1) reported 41 minutes ago from Ballymena, Northern Ireland

  @EE Would you have a contact number to cancel broadband contract. Thanks

• 
  Paul Murphy (@PaulMurphy_1) reported 54 minutes ago from Ballymena, Northern Ireland

  @EE Nearly purchased black Friday deal y day on p30 Pro good as new phone for 41quid. Seen later another company doing same deal at £33..not feeling the live EE as a loyal customer for years

• 
  Davy Daly (@davydaly01) reported 54 minutes ago from Clogh Mills, Northern Ireland

  @EE So yet again I’ve been let down by EE, Someone was to call me tonight to sort my problem out....That didn’t happen....CST service is woeful

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dave Thompson (@dave7hompson) reported 7 minutes ago

  @EE hey I’m currently roaming and cannot make or receive calls, how do I get in touch? The app only provides phone numbers to contact (which of course are not working)

• 
  Dani (@Danixkshb) reported 7 minutes ago

  @EE really poor experience at your Westwood Cross store — faulty repair, multiple visits, and poor service. Formal complaint raised. Can someone look into this?

• 
  Alan Roberts (@AlanRob68902430) reported 12 minutes ago

  @EE CUSTOMER SERVICE A DISGRACE 32 days into a complaint and nobody adresed it, I'm on hold to terminate the contract and stil. Over an hour so far @O2 here I come

• 
  Joe Gill (@Joesgill) reported 15 minutes ago

  @EE can you update me if your network is down. My phone signal, WiFi & your website is down

• 
  ⚫️ ElleQat (@BaroqueChic) reported 16 minutes ago

  @EE I’m unable to use telephone contact. Don’t you offer any other access support for disabled customers?

• 
  Jayne with a Y (@JB_56_) reported 16 minutes ago

  @ee can you do anything to hurry up the activation for a new SIM card (same No kept). This is causing problems not having access to the phone. We weren’t told it takes up to 24 hours !

• 
  Paula m (@PaulaRossi47) reported 19 minutes ago

  @EE how do i get a refund im no longer a customer

• 
  Sparky (@sparkyuk11) reported 22 minutes ago

  @EE It's just your signal/service, no issue with the hardware as it happens to all in my team and we're all over the UK, different devices. Get 4 bars, but data throughput is very poor.

• 
  Maxine Sweetman-Ive (@sweetmax22) reported 22 minutes ago

  @EE I have recently upgraded my phone with Freddie in your upgrade department but I was never told about the flexi pay. I was told I was going to be paying £48.11 per month. Not an additional £24 per month on top of that. I am not happy and feel like I have been scammed

• 
  huw (@jonsie) reported 28 minutes ago

  @EE here's a great CX problem for you. I am not your customer. Your new customer has (hopefully accidentally) used my email account to register for your services, so I have 8 emails from you - including NOW and Netflix. And there is no easy way to tell you this!!!!!