EE outages and service status in Ballymena, Northern Ireland

Problems in the last 24 hours in Ballymena, Northern Ireland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ballymena, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Ballymena, Northern Ireland

Latest outage, problems and issue reports in Ballymena and nearby locations:

• 
  Paul Murphy (@PaulMurphy_1) reported 3 minutes ago from Ballymena, Northern Ireland

  @EE Nearly purchased black Friday deal y day on p30 Pro good as new phone for 41quid. Seen later another company doing same deal at £33..not feeling the live EE as a loyal customer for years

• 
  Davy Daly (@davydaly01) reported 9 minutes ago from Clogh Mills, Northern Ireland

  @EE So yet again I’ve been let down by EE, Someone was to call me tonight to sort my problem out....That didn’t happen....CST service is woeful

• 
  Paul Murphy (@PaulMurphy_1) reported 11 minutes ago from Ballymena, Northern Ireland

  @EE Hi Russ I'm paying £38.00 for a service that a neighbour has just told me he got a lot cheaper. As a loyal customer of many years I'm a tad hacked off..

• 
  Paul Murphy (@PaulMurphy_1) reported 45 minutes ago from Ballymena, Northern Ireland

  @EE Would you have a contact number to cancel broadband contract. Thanks

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Debbie Kirby (@DebbieK88257137) reported 5 minutes ago

  @EE your custom service is woeful. I'm very disappointed

• 
  ChrisM (@chrismaddison74) reported 6 minutes ago

  @TheHappyBrit @EE Website is crap as well!!

• 
  Alex Smerdon (@alex_smerdon) reported 6 minutes ago

  @EE have some of the worst customer service. I’ve tried to speak to people multiple times about my broadband speed and they don’t respond or give any help.

• 
  Jac Dee 🇺🇦 (@Jacsplace3) reported 7 minutes ago

  Finally, a customer service employee from @bt_uk is taking ownership of my complaint. Apologies offered by her. I have requested a timeline of everything to identify human error in ceasing the account. Agreed a plan to reinstate broadband & get a refund from @EE @BBCWatchdog

• 
  Aura Link (@AuraLinkAL) reported 12 minutes ago

  @EE can you explain why the people operating your live chat service aren’t clear like those on the phones. The person on the live chat has now left a 16 year old girl without data, which she relies on whilst travelling to school for her safety and the checking of bus times. Does the safety of 16 year old girls not matter?

• 
  Thomas Payne (@trickytrees12) reported 14 minutes ago

  Never known a company so determined to con people than @EE … outrageously bad customer service and they’ve lost 3 potential customers thanks to their con of a website. Avoid.

• 
  BB 3.0 (he/him) 🇬🇧🇺🇸 🇺🇦🇵🇸💙 (@brucejijones) reported 23 minutes ago

  yet another day wasted and no support from @EE calling 150 with a texting issue that’s been going on for months with no promised call from tech support in 15 mins what a joke you are ! You can’t respond to their BS texts if your texting issue intermittent 🙄

• 
  Al (@AlSoprano) reported 24 minutes ago

  @EE @Greglaar Having same issues in Milton Keynes. Mobile service keeps dipping and data not working at all

• 
  Erin Louise Hunt 🪬 (@erinlouisehunt) reported 24 minutes ago

  @EE You could’ve kept me as a customer with a new phone for another 2 years but I’m tempted to go elsewhere just purely because that is highly annoying and extremely misleading!

• 
  Fiona Mullen (@FionaMullenCY) reported 29 minutes ago

  @hridoyreh @OrevaZSN Similar with @EE. Locked out. Won’t receive SMSs or calls. They took my € for top up (I thought that was the cause of no SMSs). I can’t get to the website. Password not recognised. Can’t change it because the SMS never arrives. Luckily it is not my primary number. Good bye EE.