EE

EE Outage Report in Carnwath, South Lanarkshire, Scotland

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Carnwath, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Carnwath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Carnwath, South Lanarkshire, Scotland 03/27/2026 22:50

March 27: Problems at EE

EE is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Carnwath, Scotland

Latest outage, problems and issue reports in Carnwath and nearby locations:

  • andrew_moor andy (@andrew_moor) reported from Thankerton, Scotland

    @EE what’s happening to our phone signal here again, once again no signal, you reassured me that it was sorted after the last fiasco of months without signal, if it wasn’t for WiFi calling in the house I would be left once again high and dry !! Not amused !!

  • andrew_moor andy (@andrew_moor) reported from Thankerton, Scotland

    @EE fed up phoning you now and getting nowhere, lost count how many times in the last few months, your customer service is a joke, your masts are always down in this area, paying for a service that you are not providing, sort yourselves out, and the phone signal at the same time

  • andrew_moor andy (@andrew_moor) reported from Thankerton, Scotland

    @EE what’s happened to the phone signal in Lanark and Thankerton, been non existent for weeks now

  • pippa_wild Pippa jane wild (@pippa_wild) reported from Dykehead, Scotland

    @EE everything ok? My partner and I are getting terrible signal over the past few days.

  • GavinB77 Gavin Byers (@GavinB77) reported from Douglas, Scotland

    @EE trying to sign in to the ee perks site to get my nhs discount code- the site says my password is wrong but when I request the reset email no email is received.

  • GavinB77 Gavin Byers (@GavinB77) reported from Douglas, Scotland

    @EE signed up to ee broadband on the understanding that the WiFi would be as good if not better than BT who I left to join you- we are struggling to get onto the internet the last couple of days at all, and the WiFi was slow even before that!

  • andrew_moor andy (@andrew_moor) reported from Thankerton, Scotland

    @EE Send phone signal, ours is missing again !

  • GavinB77 Gavin Byers (@GavinB77) reported from Douglas, Scotland

    @EE looking to see if there is an issue in my area for broadband. My router has flashed yellow for the last couple of hours, even after turning the router on and off several times.

  • GavinB77 Gavin Byers (@GavinB77) reported from Douglas, Scotland

    @EE are there broadband issues in the ML11 area of central Scotland? Tried restarting my router a few times but just keep getting the flashing yellow lights

  • GavinB77 Gavin Byers (@GavinB77) reported from Douglas, Scotland

    @EE It came back on this morning but to be honest the wifi has been pitiful since we moved to EE this time last year. Multiple incidents of having no wifi for prolonged periods despite being promised we would lose no quality of service when we moved from BT

  • andrew_moor andy (@andrew_moor) reported from Thankerton, Scotland

    @EE so when will be be getting a phone signal ? My place informed me yesterday that problem from last November was finally sorted yesterday, lo and behold TODAY NO PHONE SIGNAL !!!!

  • andrew_moor andy (@andrew_moor) reported from Thankerton, Scotland

    @EE absolute shambles, been trying to call you all morning and unable to talk to anyone, seriously thinking about cancelling now and going to a network that actually works !!

  • andrew_moor andy (@andrew_moor) reported from Thankerton, Scotland

    @EE once again our phone signal is non existent, can someone explain what’s happening and why this is, getting farcical now !!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • cj_annie annie cj (@cj_annie) reported

    Terrible customer service @EE Have tried 3 times to report faulty phone and each time got cut off!!!

  • OliverP49984304 Oliver Paul (@OliverP49984304) reported

    @EE @khjnr87 Probably NEVER

  • moonstone83 maryann mcdonald (@moonstone83) reported

    @ee I am absolutely appalled by your customer service you should be acting with some level of compassion during this lockdown but not you you just think about yourselves. You lure people in telling us you’re no1 for customer service! Yet to see it!!

  • Georgeyboy30 Shawzy (@Georgeyboy30) reported

    @Jayjason567 @EE That's happening to mine? Is there a fix?

  • Elliep_IAAHR Ellie (@Elliep_IAAHR) reported

    @EE just spoke to Scott in customer services and he was brilliant! Really went the extra mile to help me 🥰 #veryhappycustomer

  • HolliDillon11 Holli Dillon (@HolliDillon11) reported

    @EE what’s up with your customer service tech support line? Held for ages and was hung up on twice. Wanted to book an MOT, since I’m having battery issues randomly. Help? 🙏🏻

  • cwmusson Chris Musson (@cwmusson) reported

    @EE I have been using the same details since 2017 without a problem until now. However logging out of and then logging back in to the BT Sport app with the same details seems to have reset something and it now works again.

  • DarrenMcNaney 💀 (@DarrenMcNaney) reported

    @EE Can you please give me a direct freephone number to customer services? I have a problem with my router not connecting to broadband which isn’t resolved following the suggested steps. Or a link to an online chat - not the circular multi-question bot on your website. Thanks.

  • bobsgraham Bobbie Graham (@bobsgraham) reported

    @ee what is going on with your mobile phone service in the IG8 postcode area. It will@not even connect to your helpline. This has been going on since last week. When do you expect it to be rectified before we all find other providers?

  • RachelADarke Rachel Darke (@RachelADarke) reported

    Hi @EE - I see from my texts that I have been submitting complaints about my service since April 2018. I am completely tied in with you despite pleading with you to let me leave. Apparently there is work going on on masts near here and so I can't make calls, including