EE outages and service status in Betws-y-Coed, Wales

Problems in the last 24 hours in Betws-y-Coed, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Betws-y-Coed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Betws-y-Coed, Wales

Latest outage, problems and issue reports in Betws-y-Coed and nearby locations:

• 
  Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported 2 minutes ago from Penmachno, Wales

  @Matt_H_UK @EE You just don't get it! We DON'T have a mobile signal. During power cuts NO wifi so no WhatsApp. Using an old style plug in phone we (have so far) ALWAYS been able to make phone calls - those of us who ( currently are not digital) BT changed me to digital plusnet changed me back

• 
  Chris Parry (@cjparry) reported 10 minutes ago from Penrhyndeudraeth, Wales

  @Femi_Sorry @EE Do you really think people give a **** which mobile network you use? - Who pays your bills anyway?

• 
  Rory Trappe (@RoryTrappe) reported 55 minutes ago from Blaenau-Ffestiniog, Wales

  EE Mobile....Well well. So the transfer of accounts bt technical support has left us with two mobile phones that cannot receive or send calls. How can I contact you ? .@EE

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Caldoon (@_LFC_Red_) reported 9 minutes ago

  @EE I'm having issues with my internet for some reason. Is there any issues going on in certain areas? My hub keeps flashing orange and everything is connected.

• 
  Maria Zelenova (@maria__zelenova) reported 10 minutes ago

  Why it’s taking THIS long for @EE to contact @WeAreOpenreach and send an engineer to finish an installation job is beyond me. I’m (pessimistically at this point) asking for help to finally get this done so that we can have internet access in our home. Absolutely ridiculous.

• 
  Danny Kirkman (@danny28123) reported 10 minutes ago

  @EE I still cannot login to my business account on the app because you can’t link my devices. This has been going on weeks now, what’s going on ?

• 
  Jason Cleary (@jays360) reported 13 minutes ago

  @harryt84 @EE I had this issue on IPhone. Press volume up, then volume down then hold power button on phone until Apple logo appears, this restarts your phone it resolved my issue. Hope this helps you too 🤞🏻

• 
  AFCdonnilad (@afcdonnilad) reported 16 minutes ago

  PT1 @WeAreOpenreach Formal complaint incoming. @bt_uk @EE Order placed 6 April ahead of house move on 15th. Install promised 22nd. Now pushed AGAIN to 5 May with ZERO explanation. Repeated 48hr updates that deliver nothing. No broadband, TV, smart devices — for nearly a MONTH.

• 
  Dave (@DEI_Bollard) reported 18 minutes ago

  @EE Your customer service used to be good. Then BT got involved. Now its all text messages and **** arsing about. I remember when I could call speak to a very helpful Irish person. Now its just about pleasing shareholders and not the paying customer. Good riddance wankers.

• 
  Jac Dee 🇺🇦 (@Jacsplace3) reported 22 minutes ago

  Finally, a customer service employee from @bt_uk is taking ownership of my complaint. Apologies offered by her. I have requested a timeline of everything to identify human error in ceasing the account. Agreed a plan to reinstate broadband & get a refund from @EE @BBCWatchdog

• 
  Patrick Rice FCMI (@Patrick_Rice) reported 24 minutes ago

  @EE @imjonnychambers He's reporting a key issue that will affect any and all users, and gave you all the info you need to investigate it. The 'leaky feeder' (as the old method in tunnels was called), is broken on the Tyne & Wear Metro between Gateshead and Gateshead Stadium. Investigate it!

• 
  Tom Brimelow (@tombrim21) reported 32 minutes ago

  @EE attempted to upgrade Now told i cant & that was for my sim only deal. Spoke to an advisor online. Can either pay 2 bills for 7 months. Or do some minor repairs to my phone & send it in with a possible £300 charge. Seems to be right across the board with poor customer service.

• 
  ᵏⁱⁿᵍ ˡᵒᵒⁿᵍ ʷᵒⁿᵍ (@kingprawnball) reported 34 minutes ago

  @EE Already spoken to you, apparently it's a rare issue because @WeAreOpenreach made changes with their cables. Your support basically recommended I look elsewhere for a provider as there wasn't much he could do