EE outages and service status in Betws-y-Coed, Wales

Problems in the last 24 hours in Betws-y-Coed, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Betws-y-Coed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Betws-y-Coed, Wales

Latest outage, problems and issue reports in Betws-y-Coed and nearby locations:

• 
  Rory Trappe (@RoryTrappe) reported 18 minutes ago from Blaenau-Ffestiniog, Wales

  EE Mobile....Well well. So the transfer of accounts bt technical support has left us with two mobile phones that cannot receive or send calls. How can I contact you ? .@EE

• 
  Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported 26 minutes ago from Penmachno, Wales

  @Matt_H_UK @EE You just don't get it! We DON'T have a mobile signal. During power cuts NO wifi so no WhatsApp. Using an old style plug in phone we (have so far) ALWAYS been able to make phone calls - those of us who ( currently are not digital) BT changed me to digital plusnet changed me back

• 
  Chris Parry (@cjparry) reported 40 minutes ago from Penrhyndeudraeth, Wales

  @Femi_Sorry @EE Do you really think people give a **** which mobile network you use? - Who pays your bills anyway?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Beasty 90 (@90Beasty) reported 2 minutes ago

  @EE I cant do either, i have no money to get a new sim or anyone willin to help with call via the landline

• 
  Jonathon (@J_onathon) reported 2 minutes ago

  @EE I will “reach out” tomorrow, but having just been discharged from hospital after major abdominal surgery I don’t have much strength at present! You have also had the gall to send me a bill for a service I’ve yet to receive,meanwhile statutory compensation accrues at £6.46 per day

• 
  Irene Obrien (@scotlabnurse7) reported 7 minutes ago

  @Hepworthclare @EE I can't even get customer service. Preferred it when it was @bt

• 
  Birduder344 (@Birduder344) reported 7 minutes ago

  That's the end of c.28 years with @EE , started with Freeserve - Wanadoo - Orange, finally @EE good service overall, must say, shame they treat their loyal customers with such contempt. @vodafone been okay so far, at least the guy called me to check all was okay as he promised!

• 
  Clare Hepworth OBE (@Hepworthclare) reported 9 minutes ago

  @EE It is impossible - all I'm getting is a menu which has no relevance to my issue. And your local outlet is still not answering the phone. This is shocking customer service.

• 
  Nathan Pope (@nthpopee) reported 11 minutes ago

  @EE Do you even train your customer service reps ???

• 
  Andy Hobbs (@AJHobbsy) reported 12 minutes ago

  Customer service at @EE still no better after all these years #disappointed

• 
  Michael Williamson (@michaeljw_97) reported 15 minutes ago

  @EE Hi. Was talking to a Kate or Katie but the call cut off as i'm on the train (she rang me) is it possible to get a message back to her that it was the signal dropping for the call ending and not me being rude. I feel so bad. Many thanks.

• 
  Kev (@KevlarBrock) reported 16 minutes ago

  @EE Done that. But it can’t see my hub. Because it’s gone down. Again. 150?

• 
  Clare Hepworth OBE (@Hepworthclare) reported 19 minutes ago

  I need to speak to customer services. It's a nightmare trying to speak to someone - is anyone there. Phone the local shop - nobody picks up. Had to buy a new phone - my previous phone - stll on contract non operational. This is not good. How can I get some service @EE