EE outages and service status in Ashburton, England

Problems in the last 24 hours in Ashburton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ashburton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Ashburton, England

Latest outage, problems and issue reports in Ashburton and nearby locations:

• 
  Matthew Searles (@matthew_Searles) reported 3 minutes ago from Ashburton, England

  @2LAMBO @EE Unimpressed that if I were a new customer I’d have been able to order online by now, but as I’m trying to upgrade though My EE account, I can’t. Not a good way to treat your existing customers @EE! @O2 website working fine, so going to go there instead.

• 
  South Devon Players (@sdevonplayers) reported 22 minutes ago from Borough of Torbay, England

  @actionfrauduk we need to contact you on email (due to screenshots) about an incident of suspected fraud using our name, but the info we have doesn’t fit your form & we couldn’t find an email for you & due to @EE being down are unable to buy mobile credit to phone.

• 
  Maisy Ray (@mun2010cr) reported 35 minutes ago from Borough of Torbay, England

  @EE why is the network not working I only have 1 bar on my phone it’s been like this all day #EE

• 
  Sue Jamieson (@SouthDevonSue) reported 35 minutes ago from Brixham, England

  @EE why oh why is it so difficult to get a network unlock code from you even though my contract has ended. 45 mins on chat got me nowhere. Advice to call 150 when clearly it's not possible. Not helpful. My IMEei or whatever number not recognised.

• 
  Artistic_bush_fire (@Elyshia_Shisha) reported 40 minutes ago from Borough of Torbay, England

  Is anyone else having problems with EE?? For days my data has been AWFUL. South Devon, UK @EE

• 
  Pinky (@Namelessalt1) reported 48 minutes ago from Borough of Torbay, England

  Is anyone else having problems with EE?? For days my data has been AWFUL. South Devon, UK @EE

• 
  Kate (@hideinhennock) reported 50 minutes ago from Hennock, England

  @EE please help I need to up my data allowance my house runs on data alone. I’m already paying £70 for 1TB and it’s not enough I have been on the phone for 50 minutes to be told nothing they can do. I have nothing left so 4 kids working from home it’s the weekend and no data left

• 
  KingKoopa (@colincooper363) reported 54 minutes ago from Borough of Torbay, England

  @quocdang @VodafoneUK @EE Lol yep same here, I know the status is completed. So they are just fobbing us off rather than fixing the issue

• 
  Kate (@hideinhennock) reported 56 minutes ago from Hennock, England

  @EE hello, my app has signed me out I could not remember my password but now the password email isn’t coming through either. Is there an issue on EE end. I can’t phone for help without knowing my info which is on the app ?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  simon withers (@KalEl_WBS) reported 5 minutes ago

  @EE Says they’re improving the network will be down for 3hrs, good job I’ve got WiFi then.

• 
  Elson (@Elsxn_) reported 8 minutes ago

  What on earth has happened to @EE worst customer service ever 🥴🥴🥴

• 
  clare mcintosh (@claret640) reported 10 minutes ago

  @ee is the server down have no signal

• 
  Steve Yates (@steveyateshome) reported 18 minutes ago

  @EE Nothing then I take it, more of no help from EE! Just simpleton responses?

• 
  Barney & Chris (@AmbroseBarnaby) reported 20 minutes ago

  @EE It looks like I’ll have to. It’s no major issue as we have one on the doorstep I just don’t understand this particular issue. The device I want to upgrade to is the iPhone 17 pro max from the15 pro Max. Is this device restricted if I upgrade in person will it deliver to my local

• 
  Clive Wilmot (@CliveWilmot1) reported 21 minutes ago

  What on earth are @EE doing…clearly a significant problem with European connections and yet they have not advised anything to customers, business users or otherwise. In France unable to call the U.K…an hour and waiting on the online chat or non-chat in this case…hopeless

• 
  kevineasson (@kevineasson) reported 24 minutes ago

  @mattsprake @O2 @EE I also left 02 after 15 years and went to EE even on full signal phone hardly ever worked. EE far better with more 5G

• 
  Kev (@KevlarBrock) reported 26 minutes ago

  Less than an hour after an @EE home engineer visit (that resolved nothing) we’re down yet again. I think this is now the beginning of the end. Hey @Plusnet 👋🏻

• 
  Martin Elliker (@MartinElliker) reported 27 minutes ago

  @EE Thought you might like an update- the engineer attended and ran his tests - I was told the test indicated I was getting 350 mb download speed - I said that’s not what I’m signed up to I’m signed up to minimum1.3GB - so not even close - The engineer said I have to contact EE they can sort it from their end - I just felt like laughing at him - so I contacted EE and tests were run I even managed to run a speed test myself - and guess what we got an increased speed of 930 mb/s still way short of what I’m supposed to get - and it was agreed that the fault still existed - fast forward to 17:40 this evening and so get a text saying everything should now be ok - great I thought so I turned off the router and restarted it as I was told to do in the text - and wait for it - what a pile of 💩 it’s not fixed in fact I’m now only getting 850 mb/s - so the fault hast been corrected and I’m once again having to pay for a premium service which is worse than the BT service so was advised to change away from - Once again lie after lie after lie - I want this sorting - I want someone more senior to contact me and explain this whole thing through - and tell me the truth - why am I paying for something I’m not getting !!!!

• 
  jellybean1976 (@jellybean_7676) reported 33 minutes ago

  @EE @EE this afternoon I've tried your WhatsApp help - the bot kept going round in circles and wouldn't put me through to anyone. Now I've tried 150 and it's a 20 min wait time